Findings on AI-Driven Cancer Symptom Management Highlights Substantial Increase in Patient Engagement and Satisfaction
Reimagine Care has published a groundbreaking study aimed at transforming the management of symptoms and side effects associated with cancer treatment. The organization is dedicated to improving the lives of millions of cancer patients by delivering comprehensive, on-demand cancer treatment services virtually and at home. By integrating advanced technology and clinical expertise, Reimagine Care addresses the critical question: How can we transform cancer care in an on-demand era? Their answer lies in offering proactive, personalized, and high-touch care across digital, virtual, and home settings.
Research shows that over half of emergency department (ED) visits by cancer patients are potentially preventable. While ED care is costly, alternative care settings are often unavailable, especially beyond standard business hours. Additionally, a recent study projects that the cost of cancer care in the United States will exceed $245 billion by 2030, an increase of more than 30% from 2015. Reimagine Care is on a mission to better the patient experience, offering new and alternative sites of care while continuing to focus on reducing the cost of cancer care.
Reimagine Care has developed a comprehensive suite of services to address the growing cost of cancer care, improve the patient experience, and reduce unnecessary ED visits. Its innovative AI-powered virtual assistant, Remi, engages patients via SMS to manage symptoms in real-time, eliminating the need for apps or portals. Remi, a first-of-its-kind patient engagement platform, unique in cancer care, identifies and assesses patient symptoms in real-time and alerts the care team when intervention is required. The program includes a Virtual Care Center, staffed 24/7/365 by oncology clinicians who engage patients via text, phone, or video to resolve symptoms and when in-person care is needed, Reimagine Care dispatches a team to the patient's home, often preventing unnecessary ED visits. The program aggregates data from various sources to deliver individualized care, sharing this data with partners in real-time for comprehensive and prompt care decisions.
Dan Nardi, CEO of Reimagine Care, shared, “We were founded on the principle that there is a better way to achieve stronger clinical outcomes while delivering exceptional experiences for patients in their cancer treatment. Through on-demand cancer treatment services we have turned that into a reality. Patients shouldn't feel alone while battling cancer. Reimagine Care’s approach empowers patients with proactive care and alternative sites of care, resulting in a better overall treatment experience, strong clinical outcomes, and increased satisfaction for patients across the country.”
Addressing Critical Challenges in Cancer Care and Reimagine Care’s Proven Impact
- Rising Cancer Diagnoses: Nearly 6,000 people are expected to be diagnosed with cancer each day in 2024, putting immense pressure on the healthcare system. Reimagine Care's proactive engagement model increases patient interaction by nearly 13 times compared to traditional methods, significantly easing the burden on healthcare providers. Additionally, 80% of patients continue to engage with Reimagine Care’s proactive symptom management program after six months of enrollment - keeping patients healthier through their cancer journey.
- Patient Dissatisfaction: With 73% of patients believing the healthcare system is failing them, Reimagine Care’s services boost patient satisfaction rates, as evidenced by a 500% increase in patient engagement for proactive symptom management.
- Workforce Issues: A staggering 93% of oncologists report working outside normal hours to keep up, and 800,000 nurses are expected to leave the field by 2027. Reimagine Care's platform alleviates these pressures by reducing work interruptions and enhancing symptom management, helping providers achieve a better work-life balance. Their scalable solution extends the capacity of care teams, ensuring timely and personalized support without overwhelming existing staff.
Reimagine Care’s Medical Director Dr. Pallav Mehta shared, "We know that the rising cancer care costs are largely attributed to unplanned hospitalizations and emergency department visits as well as delayed screenings and care. Reimagine Care’s comprehensive cancer treatment services transform the patient experience by offering proactive, personalized care that helps keep patients healthier and reduces these costly interventions. By integrating AI and virtual care, patients receive timely support and symptom management at home, alleviating costs and enhancing patient satisfaction and outcomes."
The white paper offers profound insights into the organization’s relentless focus on delivering high-quality cancer care, improving the patient experience, and utilizing tools and technology in advanced and never before seen ways. Visit Reimagine Care’s website to read the full report.
About Reimagine Care
We believe people living with cancer deserve a better patient experience; to feel their best and to spend as much time as possible with the people they love, doing the things that bring them joy. Reimagine Care integrates clinical oncology experts and robust, enabling technologies to deliver a high-touch, individualized cancer treatment and recovery experience from home. This holistic approach relies on the combination of empathy and knowledge of real humans with our thoughtfully designed and easy-to-use platform. Our vision and our approach fuel the delivery of high-quality, safe, home-centered, coordinated cancer care that makes care more patient-centric, accessible, affordable, and the first choice for patients everywhere. To learn more, please visit reimaginecare.com.
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Contacts
Nora Anderson
media@reimaginecare.com
