Table of Contents

 

 

 

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

 


 

FORM 10-Q

 


 

x

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

For the quarterly period ended September 30, 2013

 

or

 

o

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

For the transition period from                    to                    

 

Commission file number 1-14762

 


 

THE SERVICEMASTER COMPANY

(Exact name of registrant as specified in its charter)

 

Delaware

 

36-3858106

(State or other jurisdiction of
incorporation or organization)

 

(IRS Employer Identification No.)

 

860 Ridge Lake Boulevard, Memphis, Tennessee 38120

(Address of principal executive offices) (Zip Code)

 

901-597-1400

(Registrant’s telephone number, including area code)

 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes  x  No  o

 

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).  Yes  x  No  o

 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See definitions of “large accelerated filer,” “accelerated filer,” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.

 

Large accelerated filer o

 

Accelerated filer o

 

 

 

Non-accelerated filer x

 

Smaller reporting company o

(Do not check if a smaller reporting company)

 

 

 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes o  No x

 

The registrant is a privately held corporation and its equity shares are not publicly traded. At November 14, 2013, 1,000 shares of the registrant’s common stock were outstanding, all of which were owned by CDRSVM Holding, Inc.

 

 

 



Table of Contents

 

TABLE OF CONTENTS

 

 

Page
No.

Part I. Financial Information

 

 

 

Item 1. Financial Statements (Unaudited)

 

 

 

Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) for the three months ended September 30, 2013 and September 30, 2012

3

 

 

Condensed Consolidated Statements of Operations and Comprehensive Loss for the nine months ended September 30, 2013 and September 30, 2012

4

 

 

Condensed Consolidated Statements of Financial Position as of September 30, 2013 and December 31, 2012

5

 

 

Condensed Consolidated Statements of Cash Flows for the nine months ended September 30, 2013 and September 30, 2012

6

 

 

Notes to Condensed Consolidated Financial Statements

7

 

 

Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

35

 

 

Item 3. Quantitative and Qualitative Disclosures About Market Risk

58

 

 

Item 4. Controls and Procedures

58

 

 

Part II. Other Information

59

 

 

Item 1. Legal Proceedings

59

 

 

Item 1A. Risk Factors

59

 

 

Item 6. Exhibits

61

 

 

Signature

62

 

2



Table of Contents

 

PART I. FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

THE SERVICEMASTER COMPANY

Condensed Consolidated Statements of Operations and Comprehensive Income (Loss) (Unaudited)

(In thousands)

 

 

 

Three months ended
September 30,

 

 

 

2013

 

2012

 

Operating Revenue

 

$

928,822

 

$

900,693

 

 

 

 

 

 

 

Operating Costs and Expenses:

 

 

 

 

 

Cost of services rendered and products sold

 

534,805

 

514,649

 

Selling and administrative expenses

 

254,313

 

245,992

 

Amortization expense

 

13,835

 

15,171

 

Goodwill and trade name impairment

 

 

845,173

 

Restructuring charges

 

5,756

 

3,322

 

Total operating costs and expenses

 

808,709

 

1,624,307

 

 

 

 

 

 

 

Operating Income (Loss)

 

120,113

 

(723,614

)

 

 

 

 

 

 

Non-operating Expense (Income):

 

 

 

 

 

Interest expense

 

63,336

 

62,257

 

Interest and net investment income

 

(2,360

)

(3,961

)

Loss on extinguishment of debt

 

 

16,361

 

Other expense

 

148

 

141

 

 

 

 

 

 

 

Income (Loss) from Continuing Operations before Income Taxes

 

58,989

 

(798,412

)

Provision (Benefit) for income taxes

 

12,572

 

(94,303

)

Equity in losses of joint venture

 

(50

)

(50

)

 

 

 

 

 

 

Income (Loss) from Continuing Operations

 

46,367

 

(704,159

)

 

 

 

 

 

 

Loss from discontinued operations, net of income taxes

 

(679

)

(203

)

Net Income (Loss)

 

$

45,688

 

$

(704,362

)

 

 

 

 

 

 

Total Comprehensive Income (Loss)

 

$

47,688

 

$

(698,594

)

 

See accompanying Notes to the Condensed Consolidated Financial Statements

 

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THE SERVICEMASTER COMPANY

Condensed Consolidated Statements of Operations and Comprehensive Loss (Unaudited)

(In thousands)

 

 

 

Nine months ended
September 30,

 

 

 

2013

 

2012

 

Operating Revenue

 

$

2,475,591

 

$

2,517,547

 

 

 

 

 

 

 

Operating Costs and Expenses:

 

 

 

 

 

Cost of services rendered and products sold

 

1,459,288

 

1,434,191

 

Selling and administrative expenses

 

715,639

 

679,291

 

Amortization expense

 

41,663

 

50,962

 

Goodwill and trade name impairment

 

673,253

 

912,873

 

Restructuring charges

 

9,331

 

12,338

 

Total operating costs and expenses

 

2,899,174

 

3,089,655

 

 

 

 

 

 

 

Operating Loss

 

(423,583

)

(572,108

)

 

 

 

 

 

 

Non-operating Expense (Income):

 

 

 

 

 

Interest expense

 

187,034

 

186,771

 

Interest and net investment income

 

(6,528

)

(7,999

)

Loss on extinguishment of debt

 

 

55,554

 

Other expense

 

435

 

492

 

 

 

 

 

 

 

Loss from Continuing Operations before Income Taxes

 

(604,524

)

(806,926

)

Benefit for income taxes

 

(118,110

)

(95,956

)

Equity in losses of joint venture

 

(164

)

(161

)

 

 

 

 

 

 

Loss from Continuing Operations

 

(486,578

)

(711,131

)

 

 

 

 

 

 

Loss from discontinued operations, net of income taxes

 

(1,075

)

(289

)

Net Loss

 

$

(487,653

)

$

(711,420

)

 

 

 

 

 

 

Total Comprehensive Loss

 

$

(486,619

)

$

(698,958

)

 

See accompanying Notes to the Condensed Consolidated Financial Statements

 

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THE SERVICEMASTER COMPANY

Condensed Consolidated Statements of Financial Position (Unaudited)

(In thousands, except share data)

 

 

 

As of
September 30, 2013

 

As of
December 31, 2012

 

 

 

 

 

 

 

Assets:

 

 

 

 

 

Current Assets:

 

 

 

 

 

Cash and cash equivalents

 

$

358,506

 

$

422,745

 

Marketable securities

 

39,199

 

19,347

 

Receivables, less allowances of $35,991 and $21,347, respectively

 

499,504

 

403,705

 

Inventories

 

58,263

 

56,562

 

Prepaid expenses and other assets

 

75,698

 

37,344

 

Deferred customer acquisition costs

 

46,154

 

33,921

 

Deferred taxes

 

102,476

 

107,499

 

Total Current Assets

 

1,179,800

 

1,081,123

 

Property and Equipment:

 

 

 

 

 

At cost

 

721,802

 

633,582

 

Less: accumulated depreciation

 

(353,960

)

(293,534

)

Net Property and Equipment

 

367,842

 

340,048

 

 

 

 

 

 

 

Other Assets:

 

 

 

 

 

Goodwill

 

2,015,489

 

2,412,251

 

Intangible assets, primarily trade names, service marks and trademarks, net

 

2,082,100

 

2,373,469

 

Notes receivable

 

35,960

 

22,419

 

Long-term marketable securities

 

127,452

 

126,456

 

Other assets

 

46,851

 

10,197

 

Debt issuance costs

 

43,057

 

44,951

 

Total Assets

 

$

5,898,551

 

$

6,410,914

 

 

 

 

 

 

 

Liabilities and Shareholder’s Equity:

 

 

 

 

 

Current Liabilities:

 

 

 

 

 

Accounts payable

 

$

126,881

 

$

86,710

 

Accrued liabilities:

 

 

 

 

 

Payroll and related expenses

 

80,610

 

78,188

 

Self-insured claims and related expenses

 

97,705

 

83,035

 

Accrued interest payable

 

19,224

 

54,156

 

Other

 

61,883

 

58,994

 

Deferred revenue

 

514,305

 

483,897

 

Liabilities of discontinued operations

 

1,220

 

905

 

Current portion of long-term debt

 

60,067

 

52,214

 

Total Current Liabilities

 

961,895

 

898,099

 

 

 

 

 

 

 

Long-Term Debt

 

3,907,930

 

3,909,039

 

 

 

 

 

 

 

Other Long-Term Liabilities:

 

 

 

 

 

Deferred taxes

 

803,370

 

934,271

 

Other long-term obligations, primarily self-insured claims

 

153,973

 

114,855

 

Total Other Long-Term Liabilities

 

957,343

 

1,049,126

 

 

 

 

 

 

 

Commitments and Contingencies (See Note 4)

 

 

 

 

 

 

 

 

 

 

 

Shareholder’s Equity:

 

 

 

 

 

Common stock $0.01 par value, authorized 1,000 shares; issued 1,000 shares

 

 

 

Additional paid-in capital

 

1,475,141

 

1,471,789

 

Retained deficit

 

(1,411,358

)

(923,705

)

Accumulated other comprehensive income

 

7,600

 

6,566

 

Total Shareholder’s Equity

 

71,383

 

554,650

 

Total Liabilities and Shareholder’s Equity

 

$

5,898,551

 

$

6,410,914

 

 

See accompanying Notes to the Condensed Consolidated Financial Statements

 

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Table of Contents

 

THE SERVICEMASTER COMPANY

Condensed Consolidated Statements of Cash Flows (Unaudited)

(In thousands)

 

 

 

Nine months ended
September 30,

 

 

 

2013

 

2012

 

Cash and Cash Equivalents at Beginning of Period

 

$

422,745

 

$

328,930

 

 

 

 

 

 

 

Cash Flows from Operating Activities from Continuing Operations:

 

 

 

 

 

Net Loss

 

(487,653

)

(711,420

)

Adjustments to reconcile net loss to net cash provided from operating activities:

 

 

 

 

 

Loss from discontinued operations, net of income taxes

 

1,075

 

289

 

Equity in losses of joint venture

 

164

 

161

 

Depreciation expense

 

69,568

 

59,241

 

Amortization expense

 

41,663

 

50,962

 

Amortization of debt issuance costs

 

7,469

 

9,918

 

Loss on extinguishment of debt

 

 

55,554

 

Call premium paid on retirement of debt

 

 

(42,893

)

Premium received on issuance of debt

 

 

3,000

 

Deferred income tax benefit

 

(127,193

)

(105,610

)

Stock-based compensation expense

 

3,352

 

5,131

 

Goodwill and trade name impairment

 

673,253

 

912,873

 

Restructuring charges

 

9,331

 

12,338

 

Cash payments related to restructuring charges

 

(8,531

)

(11,724

)

Change in working capital, net of acquisitions:

 

 

 

 

 

Current income taxes

 

(2,847

)

1,512

 

Receivables

 

(94,044

)

(104,436

)

Inventories and other current assets

 

(30,840

)

(18,637

)

Accounts payable

 

40,906

 

36,338

 

Deferred revenue

 

30,297

 

(9,820

)

Accrued liabilities

 

(17,810

)

(60,941

)

Other, net

 

899

 

18,273

 

Net Cash Provided from Operating Activities from Continuing Operations

 

109,059

 

100,109

 

 

 

 

 

 

 

Cash Flows from Investing Activities from Continuing Operations:

 

 

 

 

 

Property additions

 

(57,701

)

(61,596

)

Sale of equipment and other assets

 

1,138

 

1,298

 

Other business acquisitions, net of cash acquired

 

(22,577

)

(29,946

)

Notes receivable, financial investments and securities, net

 

(22,053

)

(7,927

)

Notes receivable from affiliate

 

(11,973

)

 

Net Cash Used for Investing Activities from Continuing Operations

 

(113,166

)

(98,171

)

 

 

 

 

 

 

Cash Flows from Financing Activities from Continuing Operations:

 

 

 

 

 

Borrowings of debt

 

855

 

1,350,000

 

Payments of debt

 

(41,772

)

(1,319,855

)

Discount paid on issuance of debt

 

(12,200

)

 

Debt issuance costs paid

 

(5,575

)

(32,304

)

Net Cash Used for Financing Activities from Continuing Operations

 

(58,692

)

(2,159

)

 

 

 

 

 

 

Cash Flows from Discontinued Operations:

 

 

 

 

 

Cash used for operating activities

 

(1,440

)

(611

)

Cash used for investing activities:

 

 

 

 

 

Proceeds from sale of businesses

 

 

(3,549

)

Net Cash Used for Discontinued Operations

 

(1,440

)

(4,160

)

 

 

 

 

 

 

Cash Decrease During the Period

 

(64,239

)

(4,381

)

 

 

 

 

 

 

Cash and Cash Equivalents at End of Period

 

$

358,506

 

$

324,549

 

 

See accompanying Notes to the Condensed Consolidated Financial Statements

 

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Table of Contents

 

THE SERVICEMASTER COMPANY

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(UNAUDITED)

 

Note 1. Basis of Presentation

 

The ServiceMaster Company (“ServiceMaster,” the “Company,” “we,” “us” or “our”) is a global company serving both residential and commercial customers. ServiceMaster’s services include termite and pest control, lawn care, home warranties and preventative maintenance contracts, cleaning and disaster restoration, house cleaning, wood furniture repair and home inspection. ServiceMaster provides these services through a network of company-owned, franchised and licensed locations operating primarily under the following leading brands: Terminix, TruGreen, American Home Shield, ServiceMaster Clean, Merry Maids, Furniture Medic and AmeriSpec.

 

The condensed consolidated financial statements include the accounts of ServiceMaster and its majority-owned subsidiary partnerships, limited liability companies and corporations. All consolidated ServiceMaster subsidiaries are wholly owned. ServiceMaster is organized into five principal reportable segments: Terminix, TruGreen, American Home Shield, ServiceMaster Clean and Other Operations and Headquarters. Intercompany transactions and balances have been eliminated.

 

The condensed consolidated financial statements have been prepared by the Company in accordance with generally accepted accounting principles in the United States (“GAAP”) and pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”). The Company recommends that the quarterly condensed consolidated financial statements be read in conjunction with the consolidated financial statements and the notes thereto included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2012, as filed with the SEC (the “2012 Form 10-K”). The condensed consolidated financial statements reflect all normal and recurring adjustments that are, in the opinion of management, necessary for the fair presentation of the financial position, results of operations and cash flows for the interim periods presented. The results of operations for any interim period are not indicative of the results that might be achieved for a full year.

 

On July 24, 2007 (the “Closing Date”), ServiceMaster was acquired pursuant to a merger transaction (the “Merger”), and, immediately following the completion of the Merger, all of the outstanding common stock of ServiceMaster Global Holdings, Inc. (“Holdings”), the ultimate parent company of ServiceMaster, was owned by investment funds sponsored by, or affiliated with, Clayton, Dubilier & Rice, LLC (“CD&R”), Citigroup Private Equity LP (“Citigroup”), BAS Capital Funding Corporation (“BAS”) and JPMorgan Chase Funding Inc. (“JPMorgan”). On September 30, 2010, Citigroup transferred the management responsibility for certain investment funds that owned shares of common stock of Holdings to StepStone Group LLC (“StepStone”) and its proprietary interests in such investment funds to Lexington Partners Advisors LP.

 

The Company has announced that Holdings is planning a transaction (the “Transaction”) to spin off the TruGreen business through a tax-free, pro rata dividend to the stockholders of Holdings.  The Company is working toward a separation of TruGreen from the Company on or about December 31, 2013.  Upon completion of the Transaction, TruGreen will be an independent, private company.  The Company will not receive any payment or consideration in the Transaction, and the Company has no plans to repay any of its outstanding indebtedness as a result of the Transaction. The proposed separation of TruGreen from the Company is a complex transaction and is subject to approval by the board of directors of Holdings and various other important closing conditions.  There can be no assurance that we will undertake, or complete, the Transaction.

 

Note 2. Significant Accounting Policies

 

The Company’s significant accounting policies are included in the 2012 Form 10-K. The following selected accounting policies should be read in conjunction with the 2012 Form 10-K.

 

Revenues from lawn care and pest control services, as well as liquid and fumigation termite applications, are recognized as the services are provided. The Company eradicates termites through the use of non-baiting methods (e.g., fumigation or liquid treatments) and baiting systems. Termite services using baiting systems, termite inspection and protection contracts, as well as home warranties, are frequently sold through annual contracts for a one-time, upfront payment. Direct costs of these contracts (service costs for termite contracts and claim costs for home warranties) are expensed as incurred. The Company recognizes revenue over the life of these contracts in proportion to the expected direct costs. Those costs bear a direct relationship to the fulfillment of the Company’s obligations under the contracts and are representative of the relative value provided to the customer (proportional performance method). The Company regularly reviews its estimates of direct costs for its termite bait contracts and home warranties and adjusts the estimates when appropriate.

 

The Company has franchise agreements in its Terminix, TruGreen, ServiceMaster Clean, AmeriSpec, Furniture Medic and Merry Maids businesses. Franchise revenue (which in the aggregate represents approximately four percent of annual consolidated operating revenue from continuing operations) consists principally of continuing monthly fees based upon the franchisee’s customer level revenue. Monthly fee revenue is recognized when the related customer level revenue generating activity is performed by the franchisee and collectability is reasonably assured. Franchise revenue also includes initial fees resulting from the sale of a franchise or license. These initial franchise or license fees are pre-established, fixed

 

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amounts and are recognized as revenue when collectability is reasonably assured and all material services or conditions relating to the sale have been substantially performed. Total profits from the franchised operations were $20.3 million and $17.2 million for the three months ended September 30, 2013 and 2012, respectively, and $59.0 million and $50.8 million for the nine months ended September 30, 2013 and 2012, respectively. Consolidated operating income from continuing operations was $120.1 million for the three months ended September 30, 2013 compared to consolidated operating loss from continuing operations of $723.6 million for the three months ended September 30, 2012. Consolidated operating loss from continuing operations was $423.6 million and $572.1 million for the nine months ended September 30, 2013 and 2012, respectively. The Company evaluates the performance of its franchise businesses based primarily on operating profit before corporate general and administrative expenses, interest expense and amortization of intangible assets. The portion of total franchise fee income related to initial fees received from the sale of franchises was immaterial to the Company’s condensed consolidated financial statements for all periods.

 

The Company had $514.3 million and $483.9 million of deferred revenue as of September 30, 2013 and December 31, 2012, respectively. Deferred revenue consists primarily of payments received for annual contracts relating to home warranties, termite baiting, termite inspection, pest control and lawn care services.

 

Customer acquisition costs, which are incremental and direct costs of obtaining a customer, are deferred and amortized over the life of the related contract in proportion to revenue recognized. These costs include sales commissions and direct selling costs which can be shown to have resulted in a successful sale. Deferred customer acquisition costs amounted to $46.2 million and $33.9 million as of September 30, 2013 and December 31, 2012, respectively.

 

TruGreen has significant seasonality in its business. In the winter and spring, this business sells a series of lawn applications to customers which are rendered primarily in March through October (the production season). This business incurs incremental selling expenses at the beginning of the year that directly relate to successful sales for which the revenues are recognized in later quarters. On an interim basis, TruGreen defers these incremental selling expenses, pre-season advertising costs and annual repair and maintenance costs that are incurred primarily in the first quarter. These costs are deferred and recognized in proportion to the revenue generated over the production season and are not deferred beyond the calendar year-end. Other business segments of the Company also defer, on an interim basis, advertising costs incurred early in the year. These pre-season costs are deferred and recognized approximately in proportion to revenue over the balance of the year and are not deferred beyond the calendar year-end.

 

The cost of direct-response advertising at Terminix, consisting primarily of direct-mail promotions, is capitalized and amortized over its expected period of future benefits.

 

The preparation of the condensed consolidated financial statements requires management to make certain estimates and assumptions required under GAAP which may differ from actual results. Disclosures in the 2012 Form 10-K presented the significant areas requiring the use of management estimates and discussed how management formed its judgments. The areas discussed included revenue recognition; the allowance for uncollectible receivables; accruals for self-insured retention limits related to medical, workers’ compensation, auto and general liability insurance claims; accruals for home warranties and termite damage claims; the possible outcome of outstanding litigation; accruals for income tax liabilities as well as deferred tax accounts; the deferral and amortization of customer acquisition costs; useful lives for depreciation and amortization expense; the valuation of marketable securities; and the valuation of tangible and intangible assets.

 

Newly Issued Accounting Statements and Positions

 

In July 2012, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2012-02, “Intangibles—Goodwill and Other: Testing Indefinite-Lived Intangible Assets for Impairment,” which amends the guidance on testing indefinite-lived intangible assets, other than goodwill, for impairment. This standard allows an entity testing an indefinite-lived intangible asset for impairment the option of performing a qualitative assessment before calculating the fair value of the asset. If entities determine, on the basis of the qualitative assessment, that the fair value of the indefinite-lived intangible asset is more likely than not greater than its carrying amount, the quantitative impairment test would not be required. Otherwise, further testing would be needed. This standard revises the examples of events and circumstances that an entity should consider in interim periods, but it does not revise the requirements to test indefinite-lived intangible assets (1) annually for impairment and (2) between annual tests if there is a change in events or circumstances. The amendments in this standard are effective for annual and interim impairment tests performed for fiscal years beginning after September 15, 2012. The Company adopted the required provisions of this standard during the first quarter of 2013.  The adoption of this standard did not have a material impact on the Company’s condensed consolidated financial statements.

 

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In February 2013, the FASB issued ASU 2013-02, “Reporting of Amounts Reclassified out of Accumulated Other Comprehensive Income” to improve the reporting of reclassifications out of accumulated other comprehensive income by requiring an entity to provide information about the amounts reclassified out of accumulated other comprehensive income by component. In addition, an entity is required to present, either on the face of the statement where net income is presented or in the notes, significant amounts reclassified out of accumulated other comprehensive income by the respective line items of net income but only if the amount reclassified is required under GAAP to be reclassified to net income in its entirety in the same reporting period. For other amounts that are not required under GAAP to be reclassified in their entirety to net income, an entity is required to cross-reference to other disclosures required under GAAP that provide additional detail about those amounts. The amendments in this standard do not change the current requirements for reporting net income or other comprehensive income in financial statements and are effective prospectively for reporting periods beginning after December 15, 2012. The Company adopted the required provisions of this standard during the first quarter of 2013. The disclosures required by this standard are presented in Note 7 of the Company’s notes to its condensed consolidated financial statements.

 

In July 2013, the FASB issued ASU 2013-11, “Presentation of an Unrecognized Tax Benefit When a Net Operating Loss Carryforward, a Similar Tax Loss, or Tax Credit Carryforward Exists” to eliminate the diversity in practice associated with the presentation of unrecognized tax benefits in instances where a net operating loss carryforward, a similar tax loss, or a tax credit carryforward exists. ASU 2013-11 generally requires an unrecognized tax benefit, or a portion of an unrecognized tax benefit, to be presented in the financial statements as a reduction to a deferred tax asset for a net operating loss carryforward, a similar tax loss, or a tax credit carryforward, except in certain circumstances. The amendments in ASU 2013-11 are effective for fiscal years, and interim periods within those years, beginning after December 15, 2013. The Company is currently evaluating the effects that this guidance will have on its condensed consolidated financial statements.

 

Note 3. Restructuring Charges

 

The Company incurred restructuring charges of $5.8 million ($5.2 million, net of tax) and $3.3 million ($2.0 million, net of tax) for the three months ended September 30, 2013 and 2012, respectively, and $9.3 million ($7.4 million, net of tax) and $12.3 million ($7.5 million, net of tax) for the nine months ended September 30, 2013 and 2012, respectively. Restructuring charges were comprised of the following:

 

 

 

Three months ended
September 30,

 

Nine months ended
September 30,

 

(In thousands)

 

2013

 

2012

 

2013

 

2012

 

Terminix branch optimization (1)

 

$

139

 

$

77

 

$

1,101

 

$

2,894

 

TruGreen reorganization and restructuring (2)

 

941

 

1,123

 

1,347

 

1,943

 

American Home Shield reorganization (3)

 

 

536

 

 

536

 

ServiceMaster Clean reorganization (3)

 

51

 

154

 

350

 

621

 

TruGreen strategic initiatives(4)

 

4,267

 

 

4,267

 

 

Centers of excellence initiative(5)

 

358

 

1,432

 

2,266

 

6,344

 

Total restructuring charges

 

$

5,756

 

$

3,322

 

$

9,331

 

$

12,338

 

 


(1)                                 For the three months ended September 30, 2013, these charges included lease termination costs. For the nine months ended September 30, 2013, these charges included severance costs of $0.1 million and lease termination costs of $1.0 million. For the three and nine months ended September 30, 2012, these charges included lease termination costs.

 

(2)                                 For the three and nine months ended September 30, 2013 and the three months ended September 30, 2012, these charges included severance costs. For the nine months ended September 30, 2012, these charges included severance costs of $1.4 million and lease termination costs of $0.5 million.

 

(3)                                 For the three and nine months ended September 30, 2013 and 2012, these charges included severance costs.

 

(4)                                 Represents external incremental expenses incurred by the Company directly related to the potential transaction to separate TruGreen from the Company.  For the three and nine months ended September 30, 2013, these charges included professional fees.

 

(5)                                Represents restructuring charges related to an initiative to enhance capabilities and reduce costs in the Company’s headquarters functions that provide company-wide administrative services for our operations that we refer to as “centers of excellence.” For the three months ended September 30, 2013, these charges included severance and other costs. For the three months ended September 30, 2012, these charges included professional fees of $0.7 million and

 

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severance and other costs of $0.7 million. For the nine months ended September 30, 2013 and 2012, these charges included professional fees of $1.4 million and $2.1 million, respectively, and severance and other costs of $0.9 million and $4.2 million, respectively.

 

The pretax charges discussed above are reported in Restructuring charges in the condensed consolidated statements of operations and comprehensive income (loss).

 

A reconciliation of the beginning and ending balances of accrued restructuring charges, which are included in Accrued liabilities — Other on the condensed consolidated statements of financial position, is presented as follows:

 

(In thousands)

 

Accrued
Restructuring
Charges

 

Balance as of December 31, 2012

 

$

4,542

 

Costs incurred

 

9,331

 

Costs paid or otherwise settled

 

(8,531

)

Balance as of September 30, 2013

 

$

5,342

 

 

Note 4. Commitments and Contingencies

 

A portion of the Company’s vehicle fleet and some equipment are leased through month-to-month operating leases, cancelable at the Company’s option. There are residual value guarantees by the Company (which approximated 84 percent of the estimated terminal value at the inception of the lease) relative to these vehicles and equipment, which historically have not resulted in significant net payments to the lessors. The fair value of the assets under all of the fleet and equipment leases is expected to substantially mitigate the Company’s guarantee obligations under the agreements. As of September 30, 2013, the Company’s residual value guarantees related to the leased assets totaled $13.3 million, for which the Company has recorded a liability for the estimated fair value of these guarantees of $0.2 million in the condensed consolidated statement of financial position.

 

The Company carries insurance policies on insurable risks at levels that it believes to be appropriate, including workers’ compensation, auto and general liability risks. The Company purchases insurance policies from third-party insurance carriers, which typically incorporate significant deductibles or self-insured retentions. The Company is responsible for all claims that fall below the retention limits. In determining the Company’s accrual for self-insured claims, the Company uses historical claims experience to establish both the current year accrual and the underlying provision for future losses. This actuarially determined provision and related accrual includes known claims, as well as incurred but not reported claims. The Company adjusts its estimate of accrued self-insured claims when required to reflect changes based on factors such as changes in health care costs, accident frequency and claim severity.

 

A reconciliation of beginning and ending accrued self-insured claims, which are included in Accrued liabilities — Self-insured claims and related expenses and Other long-term obligations, primarily self-insured claims on the condensed consolidated statements of financial position, net of reinsurance receivables, which are included in Prepaid expenses and other assets and Other assets on the condensed consolidated statements of financial position, is presented as follows:

 

(In thousands)

 

Accrued
Self-insured
Claims, Net

 

Balance as of December 31, 2012

 

$

103,825

 

Provision for self-insured claims

 

37,475

 

Cash payments

 

(31,487

)

Balance as of September 30, 2013

 

$

109,813

 

 

(In thousands)

 

Accrued
Self-insured
Claims, Net

 

Balance as of December 31, 2011

 

$

108,082

 

Provision for self-insured claims

 

30,610

 

Cash payments

 

(28,579

)

Balance as of September 30, 2012

 

$

110,113

 

 

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Accruals for home warranty claims in the American Home Shield business are made based on the Company’s claims experience and actuarial projections. Termite damage claim accruals in the Terminix business are recorded based on both the historical rates of claims incurred within a contract year and the cost per claim. Current activity could differ causing a change in estimates. The Company has certain liabilities with respect to existing or potential claims, lawsuits and other proceedings. The Company accrues for these liabilities when it is probable that future costs will be incurred and such costs can be reasonably estimated. Any resulting adjustments, which could be material, are recorded in the period the adjustments are identified.

 

In the ordinary course of conducting business activities, the Company and its subsidiaries become involved in judicial, administrative and regulatory proceedings involving both private parties and governmental authorities. These proceedings include insured and uninsured matters that are brought on an individual, collective, representative and class action basis, or other proceedings involving regulatory, employment, general and commercial liability, automobile liability, wage and hour, environmental and other matters. The Company has entered into settlement agreements in certain cases, including with respect to putative collective and class actions, which are subject to court or other approvals. If one or more of the Company’s settlements are not finally approved, the Company could have additional or different exposure, which could be material. At this time, the Company does not expect any of these proceedings to have a material effect on its reputation, business, financial position, results of operations or cash flows; however, the Company can give no assurance that the results of any such proceedings will not materially affect its reputation, business, financial position, results of operations and cash flows.

 

Note 5. Goodwill and Intangible Assets

 

Goodwill and intangible assets that are not amortized are subject to assessment for impairment by applying a fair-value based test on an annual basis or more frequently if circumstances indicate a potential impairment. The Company’s annual assessment date is October 1. There were no goodwill or trade name impairment charges recorded in the three months ended September 30, 2013.

 

Based on the circumstances discussed below, interim impairment assessments for TruGreen’s goodwill and indefinite-lived trade name were conducted for the quarter ended June 30, 2013. During the third quarter of 2013, the Company finalized its June 30, 2013 TruGreen impairment assessment and had no adjustments to the impairment charges recorded in the second quarter of 2013. Based on the interim impairment assessment, the results of operations for the nine months ended September 30, 2013 include a non-cash goodwill impairment charge of $417.5 million to reduce the carrying value of TruGreen’s goodwill to its estimated fair value of zero as of June 30, 2013. The results of operations for the three and nine months ended September 30, 2012 include a non-cash goodwill impairment charge of $794.2 million to reduce the carrying value of TruGreen’s goodwill to its then estimated fair value. The results of operations for the nine months ended September 30, 2013 also include a non-cash trade name impairment charge of $255.8 million to reduce the carrying value of the TruGreen trade name to its estimated fair value of $351.0 million as of June 30, 2013. The results of operations for the three and nine months ended September 30, 2012 include non-cash trade name impairment charges of $51.0 million and $118.7 million, respectively, to reduce the carrying value of the TruGreen trade name to its then estimated fair value.

 

Goodwill Impairment

 

Based on the revenue and operating results of TruGreen in the first six months of 2013 and the outlook for the remainder of 2013 and future years, the Company concluded there was an impairment indicator requiring an interim goodwill impairment assessment for TruGreen as of June 30, 2013. The Company estimated that the implied fair value of goodwill as of such date was less than the carrying value for TruGreen by $417.5 million, which was recorded as a non-cash goodwill impairment charge in the second quarter of 2013. As of September 30, 2013, there was no goodwill remaining at TruGreen.

 

Goodwill impairment is determined using a two-step process. The first step involves a comparison of the estimated fair value of a reporting unit to its carrying amount, including goodwill. In performing the first step, the Company typically determines the fair value of a reporting unit using a combination of a discounted cash flow (“DCF”) analysis, a market-based comparable approach and a market-based transaction approach. However, due to the significant decline in TruGreen’s performance over the trailing 12 month period and the outlook for the remainder of 2013 and future years, the market-based comparable and market-based transaction approaches were determined to no longer provide a meaningful measure of fair value and were excluded from the interim impairment analysis performed in the second quarter of 2013. Determining fair value requires the exercise of significant judgment, including judgment about appropriate discount rates, terminal growth rates, and the amount and timing of expected future cash flows. The cash flows employed in the DCF analysis for TruGreen were based on the Company’s most recent forecast for 2013 and the Company’s projections for future years, which were

 

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based on estimated revenue growth rates and profit margins. The discount rate used in the DCF analysis was intended to reflect the risks inherent in the future cash flows of TruGreen. If the estimated fair value of a reporting unit exceeds its carrying amount, goodwill of the reporting unit is not impaired, and the second step of the impairment test is not necessary. If the carrying amount of a reporting unit exceeds its estimated fair value based on the first step analysis, as was the case in TruGreen’s second quarter 2013 interim test, then the second step of the goodwill impairment test must be performed. The second step of the goodwill impairment test compares the implied fair value of the reporting unit’s goodwill with its goodwill carrying amount to measure the amount of impairment, if any. The implied fair value of goodwill is determined in the same manner as the amount of goodwill recognized in a business combination. In other words, the estimated fair value of the reporting unit is allocated to all of the assets and liabilities of that unit (including any unrecognized intangible assets) as if the reporting unit had been acquired in a business combination and the fair value of the reporting unit was the purchase price paid. If the carrying amount of the reporting unit’s goodwill exceeds the implied fair value of that goodwill, an impairment is recognized in an amount equal to that excess.

 

The goodwill impairment charge recorded in the second quarter of 2013 was primarily attributable to a decline in forecasted 2013 and future cash flows at TruGreen over a defined projection period as of June 30, 2013 compared to the projections used in the last annual impairment assessment performed on October 1, 2012. The changes in projected cash flows at TruGreen arose in part from the business challenges at TruGreen described in “Segment Review—TruGreen Segment” in Management’s Discussion and Analysis below. Although the Company projected future improvement in cash flows at TruGreen as a part of its June 30, 2013 impairment analysis, total cash flows and projected growth in those cash flows were lower than those projected at the time TruGreen was last tested for impairment in October 2012. The long-term growth rates used in the impairment tests at June 30, 2013 and October 1, 2012 were the same and were in line with historical U.S. gross domestic product growth rates. The discount rate used in the June 30, 2013 impairment test was 100 basis points (“bps”) lower than the discount rate used in the October 1, 2012 impairment test for TruGreen. The decrease in the discount rate is primarily attributable to changes in market conditions, which indicated an improved outlook for the U.S. financial markets and a higher risk tolerance for investors since the last analysis in 2012.

 

Trade Name Impairment

 

Based on the revenue results at TruGreen in the first six months of 2013 and a lower revenue outlook for the remainder of 2013 and future years, the Company concluded that there was an impairment indicator requiring the performance of an interim indefinite-lived intangible asset impairment test for the TruGreen trade name as of June 30, 2013.

 

The impairment test for intangible assets not subject to amortization (other than goodwill) involves a comparison of the estimated fair value of the intangible asset with its carrying value. If the carrying value of the intangible asset exceeds its estimated fair value, an impairment loss is recognized in an amount equal to that excess. The estimates of fair value of intangible assets not subject to amortization are determined using a DCF valuation analysis. The DCF methodology used to value trade names is known as the relief from royalty method and entails identifying the hypothetical cash flows generated by an assumed royalty rate that a third party would pay to license the trade names and discounting them back to the valuation date. Significant judgments inherent in this analysis include the selection of appropriate discount rates and hypothetical royalty rates, estimating the amount and timing of future revenue attributable to the trade names over a defined projection period and identification of appropriate long-term revenue growth rate assumptions after the defined projection period. The discount rates used in the DCF analyses are intended to reflect the risk inherent in the projected future cash flows generated by the respective intangible assets.

 

As a result of the aforementioned impairment indicators, the Company performed an impairment analysis on its indefinite-lived intangible asset related to TruGreen’s trade name to determine the fair value as of June 30, 2013. Based on the lower projected revenue for TruGreen as discussed above, the Company determined the estimated fair value attributable to the TruGreen trade name was less than its carrying value by $255.8 million, which was recorded as a trade name impairment in the second quarter of 2013.

 

The impairment charge in the second quarter of 2013 was primarily attributable to a decrease in the assumed royalty rate and a decrease in projected future growth in revenue at TruGreen over a defined projection period as of June 30, 2013 compared to the royalty rate and projections used in the last annual impairment assessment performed on October 1, 2012. The decrease in the assumed royalty rate was due to lower current and projected earnings as a percent of revenue as compared to the last annual impairment test. Although the Company projected future growth in revenue at TruGreen as part of its June 30, 2013 impairment analysis, total projected revenue was lower than the revenue projected at the time the trade name was last tested for impairment in October 2012. The long-term revenue growth rates used in the impairment tests at June 30, 2013 and October 1, 2012 were the same and were in line with historical U.S. gross domestic product growth rates.

 

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The discount rate used in the June 30, 2013 impairment test was 100 bps lower than the discount rate used in the October 1, 2012 impairment test for the TruGreen trade name. The decrease in the discount rate is primarily attributable to changes in market conditions which indicated an improved outlook for the U.S. financial markets and a higher risk tolerance for investors since the last analysis. Had the Company used a discount rate in assessing the impairment of its TruGreen trade name that was 100 bps higher (holding all other assumptions unchanged), the Company would have recorded an additional impairment charge of approximately $57.4 million in the second quarter of 2013.

 

As a result of the trade name impairment recorded in the second quarter of 2013, the carrying value of the TruGreen trade name was adjusted to its estimated fair value as of June 30, 2013. Any further decline in the estimated fair value of this trade name will result in additional trade name impairment. It is possible that such impairment, if required, could be material.

 

The table below summarizes the goodwill balances by segment for continuing operations:

 

(In thousands)

 

Terminix

 

TruGreen

 

American
Home
Shield

 

ServiceMaster
Clean

 

Other
Operations &
Headquarters

 

Total

 

Balance as of December 31, 2012

 

$

1,458,490

 

$

417,069

 

$

347,480

 

$

135,769

 

$

53,443

 

$

2,412,251

 

Impairment charge

 

 

(417,453

)

 

 

 

(417,453

)

Acquisitions

 

20,035

 

683

 

 

 

713

 

21,431

 

Other(1)

 

(75

)

(299

)

(8

)

(239

)

(119

)

(740

)

Balance as of September 30, 2013

 

$

1,478,450

 

$

 

$

347,472

 

$

135,530

 

$

54,037

 

$

2,015,489

 

 


(1)                                 Reflects the impact of the amortization of tax deductible goodwill and foreign exchange rate changes.

 

Accumulated impairment losses as of September 30, 2013 and December 31, 2012 were $1.208 billion and $790.2 million, respectively, and related entirely to the TruGreen reporting unit.

 

The table below summarizes the other intangible asset balances for continuing operations:

 

 

 

As of September 30, 2013

 

As of December 31, 2012

 

(In thousands)

 

Gross

 

Accumulated
Amortization

 

Net

 

Gross

 

Accumulated
Amortization

 

Net

 

Trade names(1)

 

$

1,959,000

 

$

 

$

1,959,000

 

$

2,214,800

 

$

 

$

2,214,800

 

Customer relationships

 

701,538

 

(625,951

)

75,587

 

697,264

 

(592,724

)

104,540

 

Franchise agreements

 

88,000

 

(52,745

)

35,255

 

88,000

 

(48,649

)

39,351

 

Other

 

61,444

 

(49,186

)

12,258

 

59,117

 

(44,339

)

14,778

 

Total

 

$

2,809,982

 

$

(727,882

)

$

2,082,100

 

$

3,059,181

 

$

(685,712

)

$

2,373,469

 

 


(1)                                Not subject to amortization. Includes a non-cash impairment charge of $255.8 million recorded in the nine months ended September 30, 2013 to reduce the carrying value of the TruGreen trade name as a result of the Company’s interim impairment testing of indefinite-lived intangible assets as of June 30, 2013.

 

Note 6. Stock-Based Compensation

 

For the three months ended September 30, 2013 and 2012, the Company recognized stock-based compensation expense of $1.9 million ($1.2 million, net of tax) and $1.7 million ($1.0 million, net of tax), respectively. For the nine months ended September 30, 2013 and 2012, the Company recognized stock-based compensation expense of $3.4 million ($2.1 million, net of tax) and $5.1 million ($3.1 million, net of tax), respectively. As of September 30, 2013, there was $16.4 million of total unrecognized compensation costs related to non-vested stock options and restricted share units granted by Holdings under the Amended and Restated ServiceMaster Global Holdings, Inc. Stock Incentive Plan. These remaining costs are expected to be recognized over a weighted-average period of 3.0 years.

 

Note 7. Comprehensive Income (Loss)

 

Comprehensive income (loss), which primarily includes net income (loss), unrealized gain (loss) on marketable securities, unrealized gain (loss) on derivative instruments and the effect of foreign currency translation is disclosed in the condensed consolidated statements of operations and comprehensive income (loss).

 

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Table of Contents

 

The following tables summarize the activity in other comprehensive income (loss), net of the related tax effects.

 

 

 

Nine months ended September 30, 2013

 

(In thousands)

 

Unrealized
Losses on
Derivatives

 

Unrealized
Gains on
Available-for-
Sale Securities

 

Foreign
Currency
Translation

 

Total

 

Beginning accumulated other comprehensive (loss) income

 

$

(2,029

)

$

5,295

 

$

3,300

 

$

6,566

 

Other comprehensive income (loss) before reclassifications

 

259

 

1,613

 

(2,079

)

(207

)

Amounts reclassified from accumulated other comprehensive income (loss)

 

1,948

 

(707

)

 

1,241

 

Net current-period other comprehensive income (loss)

 

2,207

 

906

 

(2,079

)

1,034

 

Ending accumulated other comprehensive income

 

$

178

 

$

6,201

 

$

1,221

 

$

7,600

 

 

 

 

Nine months ended September 30, 2012

 

(In thousands)

 

Unrealized
Losses on
Derivatives

 

Unrealized
Gains on
Available-for-
Sale Securities

 

Foreign
Currency
Translation

 

Total

 

Beginning accumulated other comprehensive (loss) income

 

$

(14,268

)

$

4,330

 

$

3,726

 

$

(6,212

)

Other comprehensive (loss) income before reclassifications

 

(1,100

)

(235

)

706

 

(629

)

Amounts reclassified from accumulated other comprehensive income (loss)

 

11,572

 

1,519

 

 

13,091

 

Net current-period other comprehensive income

 

10,472

 

1,284

 

706

 

12,462

 

Ending accumulated other comprehensive (loss) income

 

$

(3,796

)

$

5,614

 

$

4,432

 

$

6,250

 

 

Reclassifications out of accumulated other comprehensive income (loss) included the following components for the periods indicated.

 

 

 

Amount Reclassified from Accumulated
Other Comprehensive Income

 

 

 

(In thousands)

 

As of
September 30, 2013

 

As of
September 30, 2012

 

Condensed Consolidated Statements of Operations
and Comprehensive Income (Loss) Location

 

(Gains) losses on derivatives:

 

 

 

 

 

 

 

Fuel swap contracts

 

$

(1,613

)

$

(1,718

)

Cost of services rendered and products sold

 

Interest rate swap contracts

 

4,731

 

19,611

 

Interest expense

 

Net losses on derivatives

 

3,118

 

17,893

 

 

 

Impact of income taxes

 

1,170

 

6,321

 

Provision (Benefit) for income taxes

 

Total reclassifications related to derivatives

 

$

1,948

 

$

11,572

 

 

 

 

 

 

 

 

 

 

 

(Gains) losses on available-for-sale securities

 

$

(1,160

)

$

2,411

 

Interest and net investment income

 

Impact of income taxes

 

(453

)

892

 

Provision (Benefit) for income taxes

 

Total reclassifications related to securities

 

$

(707

)

$

1,519

 

 

 

 

 

 

 

 

 

 

 

Total reclassifications for the period

 

$

1,241

 

$

13,091

 

 

 

 

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Note 8. Supplemental Cash Flow Information

 

Supplemental information relating to the condensed consolidated statements of cash flows is presented in the following table:

 

 

 

Nine months ended
September 30,

 

(In thousands)

 

2013

 

2012

 

Cash paid for or (received from):

 

 

 

 

 

Interest expense

 

$

208,849

 

$

211,497

 

Interest and dividend income

 

(3,518

)

(4,146

)

Income taxes, net of refunds

 

11,944

 

8,250

 

 

The Company acquired $45.6 million and $41.8 million of property and equipment through capital leases and other non-cash financing transactions in the nine months ended September 30, 2013 and 2012, respectively, which have been excluded from the condensed consolidated statements of cash flows as non-cash investing and financing activities.

 

Note 9. Receivable Sales

 

The Company has an accounts receivable securitization arrangement under which Terminix and TruGreen may sell certain eligible trade accounts receivable to ServiceMaster Funding Company LLC (“Funding”), the Company’s wholly owned, bankruptcy-remote subsidiary, which is consolidated for financial reporting purposes. Funding, in turn, may transfer, on a revolving basis, an undivided percentage ownership interest of up to $50.0 million in the pool of accounts receivable to one or both of the purchasers who are parties to the accounts receivable securitization arrangement (“Purchasers”). The amount of the eligible receivables varies during the year based on seasonality of the businesses and could, at times, limit the amount available to the Company from the sale of these interests. As of September 30, 2013, the amount of eligible receivables was approximately $42.8 million.

 

During the nine months ended September 30, 2013, there were no transfers of interests in the pool of trade accounts receivables to Purchasers under this arrangement. As of September 30, 2013 and December 31, 2012, the Company had $10.0 million outstanding under the arrangement and, as of September 30, 2013, had $32.8 million of remaining capacity available under the accounts receivable securitization arrangement.

 

The accounts receivable securitization arrangement is a 364-day facility scheduled to mature on December 23, 2013. The Company has recorded its obligation to repay the Purchasers for their interest in the pool of receivables within the current portion of long-term debt on the condensed consolidated statements of financial position. The interest rates applicable to the Company’s obligation are based on a fluctuating rate of interest based on the Purchasers’ pooled commercial paper rate (0.18 percent as of September 30, 2013). In addition, the Company pays usage fees on its obligations and commitment fees on undrawn amounts committed by the Purchasers. Unless the arrangement is renegotiated or extended prior to its expiration, all obligations under the accounts receivable securitization arrangement must be repaid by December 23, 2013.

 

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Note 10. Cash and Marketable Securities

 

Cash, money market funds and certificates of deposits with maturities of three months or less when purchased are included in Cash and cash equivalents on the condensed consolidated statements of financial position. As of September 30, 2013 and December 31, 2012, the Company’s investments consisted primarily of domestic publicly traded debt and certificates of deposit (“Debt securities”) and common equity securities (“Equity securities”). The amortized cost, fair value and gross unrealized gains and losses of the Company’s short- and long-term investments in Debt and Equity securities as of September 30, 2013 and December 31, 2012 were as follows:

 

(In thousands)

 

Amortized
Cost

 

Gross
Unrealized
Gains

 

Gross
Unrealized
Losses

 

Fair
Value

 

Available-for-sale and trading securities, September 30, 2013:

 

 

 

 

 

 

 

 

 

Debt securities

 

$

116,888

 

$

3,808

 

$

(705

)

$

119,991

 

Equity securities

 

39,756

 

7,104

 

(200

)

46,660

 

Total securities

 

$

156,644

 

$

10,912

 

$

(905

)

$

166,651

 

 

(In thousands)

 

Amortized Cost

 

Gross
Unrealized
Gains

 

Gross
Unrealized
Losses

 

Fair Value

 

Available-for-sale and trading securities, December, 31, 2012:

 

 

 

 

 

 

 

 

 

Debt securities

 

$

99,071

 

$

5,773

 

$

(20

)

$

104,824

 

Equity securities

 

38,786

 

3,809

 

(1,616

)

40,979

 

Total securities

 

$

137,857

 

$

9,582

 

$

(1,636

)

$

145,803

 

 

The portion of unrealized losses which had been in a loss position for more than one year was $1.5 million as of December 31, 2012. There were no unrealized losses which had been in a loss position for more than one year as of September 30, 2013. The aggregate fair value of the investments with unrealized losses was $37.5 million and $13.1 million as of September 30, 2013 and December 31, 2012, respectively.

 

As of September 30, 2013 and December 31, 2012, $237.0 million and $243.7 million, respectively, of the cash and short- and long-term marketable securities balance were associated with regulatory requirements at American Home Shield and for other purposes. Such amounts, although not necessarily subject to third-party restrictions, are identified as being potentially unavailable to be paid to the Company by its subsidiaries. There are third-party restrictions on the ability of certain of the Company’s subsidiaries to transfer funds to the Company. These restrictions are related to regulatory requirements at American Home Shield and to a subsidiary borrowing arrangement at The ServiceMaster Acceptance Company Limited Partnership (“SMAC”). As of September 30, 2013, the total net assets subject to these third-party restrictions was $157.2 million. American Home Shield’s investment portfolio has been invested in a combination of high-quality, short-duration fixed-income securities and equities.

 

Gains and losses on sales of investments, as determined on a specific identification basis, are included in investment income in the period they are realized. The Company periodically reviews its portfolio of investments to determine whether there has been an other than temporary decline in the value of the investments from factors such as deterioration in the financial condition of the issuer or the market(s) in which the issuer competes. The table below summarizes proceeds, gross realized gains and gross realized losses, each resulting from sales of available-for-sale securities. There were no impairment charges due to other than temporary declines in the value of certain investments for the three and nine months ended September 30, 2013 and 2012.

 

 

 

Three months ended
September 30,

 

Nine months ended
September 30,

 

(In thousands)

 

2013

 

2012

 

2013

 

2012

 

Proceeds from sale of securities

 

$

2,410

 

$

14,271

 

$

8,254

 

$

22,001

 

Gross realized gains, pre-tax

 

318

 

1,242

 

1,160

 

2,121

 

Gross realized gains, net of tax

 

194

 

766

 

707

 

1,308

 

Gross realized losses, pre-tax

 

(357

)

 

(357

)

(20

)

Gross realized losses, net of tax

 

(218

)

 

(218

)

(12

)

 

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Note 11. Long-Term Debt

 

Long-term debt as of September 30, 2013 and December 31, 2012 is summarized in the following table:

 

(In thousands)

 

As of
September 30, 2013

 

As of
December 31, 2012

 

Senior secured term loan facility maturing in 2014 (Tranche A)

 

$

 

$

1,219,145

 

Senior secured term loan facility maturing in 2017 (Tranche B)

 

993,199

 

1,000,741

 

Senior secured term loan facility maturing in 2017 (Tranche C) (1)

 

1,200,467

 

 

7.00% senior notes maturing in 2020

 

750,000

 

750,000

 

8.00% senior notes maturing in 2020(2)

 

602,524

 

602,750

 

Revolving credit facility maturing in 2017

 

 

 

7.10% notes maturing in 2018(3)

 

70,844

 

69,400

 

7.45% notes maturing in 2027(3)

 

157,897

 

155,894

 

7.25% notes maturing in 2038(3)

 

62,856

 

62,250

 

Vehicle capital leases(4)

 

71,840

 

37,837

 

Other

 

58,370

 

63,236

 

Less current portion

 

(60,067

)

(52,214

)

Total long-term debt

 

$

3,907,930

 

$

3,909,039

 

 


(1)                               Presented net of unamortized portion of $12.2 million original issue discount paid as part of the 2013 amendment (the “2013 Term Loan Facility Amendment”) to the senior secured term loan facility (the “Term Loan Facility”).

 

(2)                               Includes unamortized portion of $3.0 million premium received on the sale of $100.0 million aggregate principal amount of such notes.

 

(3)                               The increase in the balance from December 31, 2012 to September 30, 2013 reflects the amortization of fair value adjustments related to purchase accounting, which increases the effective interest rate from the coupon rates shown above.

 

(4)                               The Company has entered into a fleet management services agreement (the “Fleet Agreement”) which, among other things, allows the Company to obtain fleet vehicles through a leasing program. All leases under the Fleet Agreement are capital leases for accounting purposes. The lease rental payments include an interest component calculated using a variable rate based on one-month LIBOR plus other contractual adjustments and a borrowing margin totaling 2.45 percent.

 

On February 22, 2013, the Company entered into the 2013 Term Loan Facility Amendment to amend the credit agreement governing the Term Loan Facility (the “Credit Agreement”) primarily to extend the maturity date of a portion of the borrowings under the Term Loan Facility. Pursuant to the 2013 Term Loan Facility Amendment, the maturity of the outstanding Tranche A loans was extended, and such loans were converted into a new tranche of term loans in an aggregate principal amount, along with new loans extended by certain new lenders, of $1.220 billion (the “Tranche C loans”). The maturity date for the new Tranche C loans is January 31, 2017. The interest rates applicable to the Tranche C loans under the Term Loan Facility are based on a fluctuating rate of interest measured by reference to either, at the Company’s option, (i) an adjusted London inter-bank offered rate (adjusted for maximum reserves) plus 3.25 percent, with a minimum adjusted London inter-bank offered rate of 1.00 percent or (ii) an alternate base rate plus 2.25 percent, with a minimum alternate base rate of 2.00 percent. As part of the 2013 Term Loan Facility Amendment, the Company paid an original issue discount equal to 1.00 percent of the outstanding borrowings, or $12.2 million. Voluntary prepayments of borrowings under the Tranche C Loans are permitted at any time, in minimum principal amounts, without premium or penalty, except for a 1.00 percent premium payable in connection with certain repricing transactions within the first year. As a result of the amendment entered into in August 2012 (the “2012 Term Loan Facility Amendment”) and the 2013 Term Loan Facility Amendment, the Company has, as of September 30, 2013, approximately $2.194 billion of outstanding borrowings maturing January 31, 2017, after including the unamortized portion of the original issue discount paid.

 

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Note 12. Discontinued Operations

 

Loss from discontinued operations, net of income taxes, for all periods presented includes the operating results of the previously sold businesses noted in the 2012 Form 10-K.

 

The operating results of discontinued operations were as follows:

 

 

 

Three months ended
September 30,

 

Nine months ended
September 30,

 

(In thousands)

 

2013

 

2012

 

2013

 

2012

 

Operating loss

 

$

(1,109

)

$

(331

)

$

(1,755

)

$

(939

)

Benefit for income taxes

 

(430

)

(128

)

(680

)

(363

)

Operating loss, net of income taxes

 

(679

)

(203

)

(1,075

)

(576

)

Gain on sale, net of income taxes

 

 

 

 

287

 

Loss from discontinued operations, net of income taxes

 

$

(679

)

$

(203

)

$

(1,075

)

$

(289

)

 

The table below summarizes the activity for the nine months ended September 30, 2013 for the remaining liabilities of previously sold businesses. The remaining obligations primarily relate to self-insurance claims and related costs. The Company believes that the remaining reserves continue to be adequate and reasonable.

 

(In thousands)

 

As of
December 31, 2012

 

Cash Payments
or Other

 

Expense

 

As of
September 30, 2013

 

Remaining liabilities of discontinued operations:

 

 

 

 

 

 

 

 

 

TruGreen LandCare

 

$

415

 

$

(586

)

$

1,008

 

$

837

 

InStar

 

352

 

(86

)

6

 

272

 

Other

 

138

 

(88

)

61

 

111

 

Total liabilities of discontinued operations

 

$

905

 

$

(760

)

$

1,075

 

$

1,220

 

 

Note 13. Income Taxes

 

As of September 30, 2013 and December 31, 2012, the Company had $8.6 million and $8.3 million, respectively, of tax benefits primarily reflected in state tax returns that have not been recognized for financial reporting purposes (“unrecognized tax benefits”). The Company currently estimates that, as a result of pending tax settlements and expiration of statutes of limitations, the amount of unrecognized tax benefits could be reduced by approximately $0.7 million during the next 12 months.

 

As required by Accounting Standard Codification (“ASC”) 740 “Income Taxes,” the Company computes interim period income taxes by applying an anticipated annual effective tax rate to our year-to-date income or loss from continuing operations before income taxes, except for significant unusual or infrequently occurring items. The Company’s estimated tax rate is adjusted each quarter in accordance with ASC 740.

 

The effective tax rate on income (loss) from continuing operations was 21.3 percent for the three months ended September 30, 2013 compared to 11.8 percent for the three months ended September 30, 2012. The effective tax rate for both periods was affected by the impairment of permanently nondeductible goodwill. The effective tax rate on loss from discontinued operations was 38.8 percent for the three months ended September 30, 2013 compared to 38.7 percent for the three months ended September 30, 2012.

 

The effective tax rate on loss from continuing operations was 19.5 percent for the nine months ended September 30, 2013 compared to 11.9 percent for the nine months ended September 30, 2012. The effective tax rate for both periods was affected by the impairment of permanently nondeductible goodwill. The effective tax rate on loss from discontinued operations was 38.7 percent for each of the nine month periods ended September 30, 2013 and 2012.

 

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Note 14. Business Segment Reporting

 

The business of the Company is conducted through five reportable segments: Terminix, TruGreen, American Home Shield, ServiceMaster Clean and Other Operations and Headquarters.

 

In accordance with accounting standards for segments, the Company’s reportable segments are strategic business units that offer different services. The Terminix segment provides termite and pest control services to residential and commercial customers and distributes pest control products. The TruGreen segment provides residential and commercial lawn, tree and shrub care services. The American Home Shield segment provides home warranties and preventative maintenance contracts for household systems and appliances. The ServiceMaster Clean segment provides residential and commercial disaster restoration, janitorial and cleaning services through franchises primarily under the ServiceMaster, ServiceMaster Restore and ServiceMaster Clean brand names, on-site wood furniture repair and restoration services primarily under the Furniture Medic brand name and home inspection services primarily under the AmeriSpec brand name. The Other Operations and Headquarters segment includes the franchised and Company-owned operations of Merry Maids, which provide home cleaning services. The Other Operations and Headquarters segment also includes SMAC, our financing subsidiary exclusively dedicated to providing financing to our franchisees and retail customers of our operating units, and the Company’s headquarters operations, which provide various technology, marketing, finance, legal and other support services to the business units. The composition of our reportable segments is consistent with that used by our chief operating decision maker to evaluate performance and allocate resources.

 

Information regarding the accounting policies used by the Company is described in Note 2. The Company derives substantially all of its revenue from customers and franchises in the United States with less than two percent generated in foreign markets. Operating expenses of the business units consist primarily of direct costs.

 

Segment information for continuing operations is presented below:

 

 

 

Three months ended

 

Nine months ended

 

 

 

September 30,

 

September 30,

 

(In thousands)

 

2013

 

2012

 

2013

 

2012

 

Operating Revenue:

 

 

 

 

 

 

 

 

 

Terminix

 

$

333,539

 

$

317,439

 

$

1,011,867

 

$

976,103

 

TruGreen

 

313,852

 

312,977

 

715,499

 

795,460

 

American Home Shield

 

218,546

 

213,255

 

567,886

 

580,694

 

ServiceMaster Clean

 

39,370

 

34,604

 

111,080

 

98,958

 

Other Operations and Headquarters

 

23,515

 

22,418

 

69,259

 

66,332

 

Total Operating Revenue

 

$

928,822

 

$

900,693

 

$

2,475,591

 

$

2,517,547

 

Operating Income (Loss):(1),(2),(3) 

 

 

 

 

 

 

 

 

 

Terminix

 

$

59,100

 

$

51,120

 

$

207,876

 

$

188,628

 

TruGreen

 

26,711

 

(799,163

)

(686,188

)

(804,694

)

American Home Shield

 

57,103

 

44,359

 

124,521

 

112,743

 

ServiceMaster Clean

 

15,941

 

13,297

 

45,441

 

36,110

 

Other Operations and Headquarters

 

(38,742

)

(33,227

)

(115,233

)

(104,895

)

Total Operating Income (Loss)

 

$

120,113

 

$

(723,614

)

$

(423,583

)

$

(572,108

)

 


(1)                               Presented below is a reconciliation of segment operating income (loss) to income (loss) from continuing operations before income taxes:

 

 

 

Three months ended

 

Nine months ended

 

 

 

September 30,

 

September 30,

 

(In thousands)

 

2013

 

2012

 

2013

 

2012

 

Total Segment Operating Income (Loss)

 

$

120,113

 

$

(723,614

)

$

(423,583

)

$

(572,108

)

Non-operating Expense (Income):

 

 

 

 

 

 

 

 

 

Interest expense

 

63,336

 

62,257

 

187,034

 

186,771

 

Interest and net investment income

 

(2,360

)

(3,961

)

(6,528

)

(7,999

)

Loss on extinguishment of debt

 

 

16,361

 

 

55,554

 

Other expense

 

148

 

141

 

435

 

492

 

Income (Loss) from Continuing Operations before Income Taxes

 

$

58,989

 

$

(798,412

)

$

(604,524

)

$

(806,926

)

 

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(2)                             As described in Note 5, includes, as a result of the Company’s impairment testing of goodwill and indefinite-lived intangible assets, pre-tax non-cash impairment charges of $673.3 million recorded in the second quarter and reflected in the nine months ended September 2013 to reduce the carrying value of TruGreen’s goodwill and trade name. Also includes pre-tax non-cash impairment charges of $845.2 million and $912.9 million recorded in the three and nine months ended September 30, 2012, respectively, to reduce the carrying value of the TruGreen’s goodwill and trade name.

 

(3)                             Includes restructuring charges primarily related to a branch optimization project at Terminix, a reorganization of field leadership and a restructuring of branch operations at TruGreen, a reorganization of leadership at American Home Shield and ServiceMaster Clean, a potential transaction to separate TruGreen from the Company, and an initiative to enhance capabilities and reduce costs in our centers of excellence at Other Operations and Headquarters.

 

Presented below is a summary of restructuring charges by segment:

 

 

 

Three months ended

 

Nine months ended

 

 

 

September 30,

 

September 30,

 

(In thousands)

 

2013

 

2012

 

2013

 

2012

 

Restructuring charges:

 

 

 

 

 

 

 

 

 

Terminix

 

$

139

 

$

77

 

$

1,101

 

$

2,894

 

TruGreen

 

941

 

1,123

 

1,347

 

1,943

 

American Home Shield

 

 

536

 

 

536

 

ServiceMaster Clean

 

51

 

154

 

350

 

621

 

Other Operations and Headquarters

 

4,625

 

1,432

 

6,533

 

6,344

 

Total restructuring charges

 

$

5,756

 

$

3,322

 

$

9,331

 

$

12,338

 

 

Note 15. Related Party Transactions

 

In connection with the Merger and the related transactions, the Company entered into a consulting agreement with CD&R under which CD&R provides the Company with on-going consulting and management advisory services. The annual management fee payable under the consulting agreement with CD&R is $6.25 million. Under this agreement, the Company recorded management fees of $1.6 million and $4.7 million in each of the three and nine month periods ended September 30, 2013 and 2012, respectively, which is included in Selling and administrative expenses in the condensed consolidated statements of operations and comprehensive income (loss). The consulting agreement also provides that CD&R may receive additional fees in connection with certain subsequent financing and acquisition or disposition transactions. There were no additional fees incurred in each of the three and nine month periods ended September 30, 2013 and 2012. The consulting agreement will terminate on July 24, 2017, unless terminated earlier at CD&R’s election.

 

In addition, in August 2009, the Company entered into consulting agreements with Citigroup, BAS and JPMorgan. Under the consulting agreements, Citigroup, BAS and JPMorgan each provide the Company with on-going consulting and management advisory services through June 30, 2016 or the earlier termination of the existing consulting agreement between the Company and CD&R. On September 30, 2010, Citigroup transferred the management responsibility for certain investment funds that owned shares of common stock of Holdings to StepStone and Lexington Partners Advisors LP. Citigroup also assigned its obligations and rights under its consulting agreement to StepStone, and beginning in the fourth quarter of 2010, the consulting fee otherwise payable to Citigroup became payable to StepStone. As of December 22, 2011, Holdings purchased from BAS 7.5 million shares of capital stock of Holdings, and, effective January 1, 2012, the annual consulting fee payable to BAS was reduced to $0.25 million. The Company pays annual consulting fees of $0.5 million, $0.25 million and $0.25 million to StepStone, BAS and JPMorgan, respectively. The Company recorded aggregate consulting fees related to these agreements of $0.25 million and $0.75 million in each of the three and nine month periods ended September 30, 2013 and 2012, respectively, which is included in Selling and administrative expenses in the condensed consolidated statements of operations and comprehensive income (loss).

 

On April 19, 2013, the Company entered into a revolving promissory note with Holdings with a maximum borrowing capacity of $25.0 million that is scheduled to mature on April 18, 2018. Amounts outstanding under this agreement shall bear interest at the rate of 5.0 percent per annum. As of September 30, 2013, Holdings had borrowed $12.0 million under this note.

 

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Table of Contents

 

Note 16. Fair Value Measurements

 

The period-end carrying amounts of receivables, accounts payable and accrued liabilities approximate fair value because of the short maturity of these instruments. The period-end carrying amounts of long-term notes receivable approximate fair value as the effective interest rates for these instruments are comparable to period-end market rates. The period-end carrying amounts of short- and long-term marketable securities also approximate fair value, with unrealized gains and losses reported net of tax as a component of accumulated other comprehensive income on the condensed consolidated statements of financial position, or, for certain unrealized losses, reported in interest and net investment income in the condensed consolidated statements of operations and comprehensive income (loss) if the decline in value is other than temporary. The carrying amount of total debt was $3.968 billion and $3.961 billion and the estimated fair value was $3.891 billion and $4.018 billion as of September 30, 2013 and December 31, 2012, respectively. The fair value of the Company’s debt is estimated based on available market prices for the same or similar instruments which are considered significant other observable inputs (Level 2) within the fair value hierarchy. The fair values presented reflect the amounts that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date (exit price). The fair value estimates presented in this report are based on information available to the Company as of September 30, 2013 and December 31, 2012.

 

The Company has estimated the fair value of its financial instruments measured at fair value on a recurring basis using the market and income approaches. For investments in marketable securities, deferred compensation trust assets and derivative contracts, which are carried at their fair values, the Company’s fair value estimates incorporate quoted market prices, other observable inputs (for example, forward interest rates) and unobservable inputs (for example, forward commodity prices) at the balance sheet date.

 

Interest rate swap contracts are valued using forward interest rate curves obtained from third-party market data providers. The fair value of each contract is the sum of the expected future settlements between the contract counterparties, discounted to present value. The expected future settlements are determined by comparing the contract interest rate to the expected forward interest rate as of each settlement date and applying the difference between the two rates to the notional amount of debt in the interest rate swap contracts.

 

Fuel swap contracts are valued using forward fuel price curves obtained from third-party market data providers. The fair value of each contract is the sum of the expected future settlements between the contract counterparties, discounted to present value. The expected future settlements are determined by comparing the contract fuel price to the expected forward fuel price as of each settlement date and applying the difference between the contract and expected prices to the notional gallons in the fuel swap contracts. The Company regularly reviews the forward price curves obtained from third-party market data providers and related changes in fair value for reasonableness utilizing information available to the Company from other published sources.

 

The Company has not changed its valuation techniques for measuring the fair value of any financial assets and liabilities during the year. Transfers between levels, if any, are recognized at the end of the reporting period. There were no significant transfers between levels during each of the nine month periods ended September 30, 2013 and 2012.

 

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Table of Contents

 

The carrying amount and estimated fair value of the Company’s financial instruments that are recorded at fair value on a recurring basis for the periods presented are as follows:

 

 

 

 

 

As of
September 30, 2013

 

 

 

 

 

 

 

Estimated Fair Value Measurements

 

(In thousands)

 

Statement of Financial Position Location

 

Carrying
Value

 

Quoted
Prices In
Active
Markets
(Level 1)

 

Significant
Other
Observable
Inputs
(Level 2)

 

Significant
Unobservable
Inputs
(Level 3)

 

Financial Assets:

 

 

 

 

 

 

 

 

 

 

 

Deferred compensation trust assets

 

Long-term marketable securities

 

$

12,037

 

$

12,037

 

$

 

$

 

Investments in marketable securities

 

Marketable securities and Long-term marketable securities

 

154,614

 

62,974

 

91,640

 

 

Fuel swap contracts:

 

 

 

 

 

 

 

 

 

 

 

Current

 

Prepaid expenses and other assets

 

694

 

 

 

694

 

Noncurrent

 

Other assets

 

9

 

 

 

9

 

Total financial assets

 

 

 

$

167,354

 

$

75,011

 

$

91,640

 

$

703

 

 

 

 

 

 

 

 

 

 

 

 

 

Financial Liabilities:

 

 

 

 

 

 

 

 

 

 

 

Fuel swap contracts:

 

 

 

 

 

 

 

 

 

 

 

Current

 

Other accrued liabilities

 

$

151

 

$

 

$

 

$

151

 

Noncurrent

 

Other long-term obligations, primarily self-insured claims

 

254

 

 

 

254

 

Total financial liabilities

 

 

 

$

405

 

$

 —

 

$

 

$

405

 

 

 

 

 

 

As of
December 31, 2012

 

 

 

 

 

 

 

Estimated Fair Value Measurements

 

(In thousands)

 

Statement of Financial Position Location

 

Carrying
Value

 

Quoted
Prices In
Active
Markets
(Level 1)

 

Significant
Other
Observable
Inputs
(Level 2)

 

Significant
Unobservable
Inputs
(Level 3)

 

Financial Assets:

 

 

 

 

 

 

 

 

 

 

 

Deferred compensation trust assets

 

Long-term marketable securities

 

$

11,987

 

$

11,987

 

$

 

$

 

Investments in marketable securities

 

Marketable securities and Long-term marketable securities

 

133,816

 

45,152

 

88,664

 

 

Fuel swap contracts:

 

 

 

 

 

 

 

 

 

 

 

Current

 

Prepaid expenses and other assets

 

1,957

 

 

 

1,957

 

Total financial assets

 

 

 

$

147,760

 

$

57,139

 

$

88,664

 

$

1,957

 

 

 

 

 

 

 

 

 

 

 

 

 

Financial Liabilities:

 

 

 

 

 

 

 

 

 

 

 

Fuel swap contracts:

 

 

 

 

 

 

 

 

 

 

 

Current

 

Other accrued liabilities

 

$

113

 

$

 

$

 

$

113

 

Interest rate swap contracts

 

Other accrued liabilities

 

7,349

 

 

7,349

 

 

Total financial liabilities

 

 

 

$

7,462

 

$

 

$

7,349

 

$

113

 

 

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Table of Contents

 

The carrying amount and estimated fair value of the Company’s assets that were recorded at fair value on a nonrecurring basis during the nine months ended September 30, 2013 are as follows:

 

 

 

 

 

As of
June 30, 2013

 

 

 

 

 

 

 

Estimated Fair Value Measurements

 

(In thousands)

 

Statement of Financial Position Location

 

Carrying
Value

 

Quoted
Prices In
Active
Markets
(Level 1)

 

Significant
Other
Observable
Inputs
(Level 2)

 

Significant
Unobservable
Inputs
(Level 3)

 

 

 

 

 

 

 

 

 

 

 

 

 

TruGreen Trade Name(1)

 

Intangible assets, primarily trade names, service marks and trademarks, net

 

$

351,000

 

$

 

$

 

$

351,000

 

TruGreen Goodwill(2)

 

Goodwill

 

 

 

 

 

 


(1)         In the second quarter of 2013, we recognized a non-cash impairment charge of $255.8 million to reduce the carrying value of the TruGreen trade name to its fair value of $351.0 million as a result of our interim impairment testing of indefinite-lived intangible assets. See Note 5 for further information regarding the factors that led to the completion of the interim impairment analysis along with a description of the methodology, assumptions and significant unobservable inputs used to estimate the fair value of the TruGreen trade name.

 

(2)         In the second quarter of 2013, we recognized a non-cash impairment charge of $417.5 million to reduce the carrying value of TruGreen’s goodwill to its implied fair value of zero as a result of our interim goodwill impairment testing. See Note 5 for further information regarding the factors that led to the initiation of the interim impairment analysis along with a description of the methodology, assumptions and significant unobservable inputs used to estimate the fair value of TruGreen’s goodwill.

 

A reconciliation of the beginning and ending fair values of financial instruments valued using significant unobservable inputs (Level 3) on a recurring basis is presented as follows:

 

(In thousands)

 

Fuel Swap
Contract
Assets (Liabilities)

 

Balance as of December 31, 2012

 

$

1,844

 

Total gains (realized and unrealized)

 

 

 

Included in earnings

 

1,613

 

Included in accumulated other comprehensive income

 

(1,546

)

Settlements, net

 

(1,613

)

Balance as of September 30, 2013

 

$

298

 

 

(In thousands)

 

Fuel Swap
Contract
(Liabilities) Assets

 

Balance as of December 31, 2011

 

$

(733

)

Total gains (realized and unrealized)

 

 

 

Included in earnings

 

1,718

 

Included in accumulated other comprehensive income

 

2,062

 

Settlements, net

 

(1,718

)

Balance as of September 30, 2012

 

$

1,329

 

 

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Table of Contents

 

The following tables present information relating to the significant unobservable inputs of our Level 3 financial instruments as of September 30, 2013 and December 31, 2012:

 

Item

 

Fair Value
as of
September 30, 2013
(in thousands)

 

Valuation
Technique

 

Unobservable
Input

 

Range

 

Weighted
Average

 

Fuel swap contracts

 

$

298

 

Discounted

 

Forward Unleaded Price per Gallon(1)

 

$3.32-$3.72

 

$

3.52

 

 

 

 

 

Cash Flows

 

Forward Diesel Price per Gallon(1)

 

$3.84-$3.97

 

$

3.90

 

 

Item

 

Fair Value
as of
December 31, 2012
(in thousands)

 

Valuation
Technique

 

Unobservable
Input

 

Range

 

Weighted
Average

 

Fuel swap contracts

 

$

1,844

 

Discounted

 

Forward Unleaded Price per Gallon(1)

 

$3.36-$3.73

 

$

3.55

 

 

 

 

 

Cash Flows

 

Forward Diesel Price per Gallon(1)

 

$3.88-$3.96

 

$

3.90

 

 


(1)                                 Forward price per gallon for unleaded and diesel were derived from third-party market data providers. A decrease in the forward price would result in a decrease in the fair value of the fuel swap contracts.

 

The Company uses derivative financial instruments to manage risks associated with changes in fuel prices and has in the past used, and may in the future use, derivative financial instruments to manage risks associated with changes in interest rates. The Company does not hold or issue derivative financial instruments for trading or speculative purposes. In designating its derivative financial instruments as hedging instruments under accounting standards for derivative instruments, the Company formally documents the relationship between the hedging instrument and the hedged item, as well as the risk management objective and strategy for the use of the hedging instrument. This documentation includes linking the derivatives to forecasted transactions. The Company assesses at the time a derivative contract is entered into, and at least quarterly thereafter, whether the derivative item is effective in offsetting the projected changes in cash flows of the associated forecasted transactions. All of the Company’s designated hedging instruments are classified as cash flow hedges.

 

The Company has historically hedged a significant portion of its annual fuel consumption of approximately 20 million gallons. The Company has also historically hedged the interest payments on a portion of its variable rate debt through the use of interest rate swap agreements, although the Company has no interest rate swap agreements outstanding as of September 30, 2013. All of the Company’s fuel swap contracts and interest rate swap contracts are classified as cash flow hedges, and, as such, the hedging instruments are recorded on the condensed consolidated statements of financial position as either an asset or liability at fair value, with the effective portion of changes in the fair value attributable to the hedged risks recorded in accumulated other comprehensive income. Any change in the fair value of the hedging instrument resulting from ineffectiveness, as defined by accounting standards, is recognized in current period earnings. Cash flows related to fuel and interest rate derivatives are classified as operating activities in the condensed consolidated statements of cash flows, other than cash flows related to one amended interest rate swap contract which are classified as financing activities.

 

24



Table of Contents

 

The effect of derivative instruments on the condensed consolidated statements of operations and comprehensive income (loss) and accumulated other comprehensive income on the condensed consolidated statements of financial position is presented as follows:

 

(In thousands)

 

Derivatives designated as
Cash Flow Hedge

 

Effective Portion
of (Loss) Gain
Recognized in
Accumulated Other
Comprehensive
Income

 

Effective Portion
of Gain (Loss)
Reclassified from
Accumulated Other
Comprehensive Income
into Earnings

 

Location of Gain (Loss)

 

Relationships

 

Nine months ended September 30, 2013

 

included in Earnings

 

 

 

 

 

 

 

 

 

Fuel swap contracts

 

$

(1,546

)

$

1,613

 

Cost of services rendered and products sold

 

Interest rate swap contracts

 

$

4,631

 

$

(4,731

)

Interest expense

 

 

Derivatives designated as
Cash Flow Hedge

 

Effective Portion
of Gain
Recognized in
Accumulated Other
Comprehensive
Income

 

Effective Portion
of Gain (Loss)
Reclassified from
Accumulated Other
Comprehensive Income
into Earnings

 

Location of Gain (Loss)

 

Relationships

 

Nine months ended September 30, 2012

 

included in Earnings

 

 

 

 

 

 

 

 

 

Fuel swap contracts

 

$

2,062

 

$

1,718

 

Cost of services rendered and products sold

 

Interest rate swap contracts

 

$

14,913

 

$

(19,611

)

Interest expense

 

 

Ineffective portions of derivative instruments designated in accordance with accounting standards as cash flow hedge relationships were insignificant during the nine months ended September 30, 2013. As of September 30, 2013, the Company had fuel swap contracts to pay fixed prices for fuel with an aggregate notional amount of $37.4 million, maturing through 2014. Under the terms of its fuel swap contracts, the Company is required to post collateral in the event that the fair value of the contracts exceeds a certain agreed upon liability level and in other circumstances required by the counterparty. As of September 30, 2013, the Company had posted $2.5 million in letters of credit as collateral under its fuel hedging program, none of which were posted under the Company’s senior secured revolving credit facility (the “Revolving Credit Facility”).

 

The effective portion of the gain or loss on derivative instruments designated and qualifying as cash flow hedging instruments is recorded in accumulated other comprehensive income. These amounts are reclassified into earnings in the same period or periods during which the hedged forecasted debt interest settlement or the fuel settlement affects earnings. The amount expected to be reclassified into earnings during the next 12 months includes unrealized gains and losses related to open fuel hedges. Specifically, as the underlying forecasted transactions occur during the next 12 months, the hedging gains and losses in accumulated other comprehensive income expected to be recognized in earnings is a loss of $0.3 million, net of tax, as of September 30, 2013. The amounts that are ultimately reclassified into earnings will be based on actual fuel prices at the time the positions are settled and may differ materially from the amount noted above.

 

25



Table of Contents

 

Note 17. Condensed Consolidating Financial Statements of The ServiceMaster Company and Subsidiaries

 

The following condensed consolidating financial statements of the Company and its subsidiaries have been prepared pursuant to Rule 3-10 of Regulation S-X. These condensed consolidating financial statements have been prepared from the Company’s financial information on the same basis of accounting as the condensed consolidated financial statements. Goodwill and other intangible assets have been allocated to all of the subsidiaries of the Company based on management’s estimates.

 

The payment obligations of the Company under the $600 million aggregate principal amount of 8 percent senior notes due 2020 (the “8% 2020 Notes”) and $750 million aggregate principal amount of 7 percent senior notes due 2020 (the “7% 2020 Notes”, and together with the 8% 2020 Notes, the “2020 Notes”) are jointly and severally guaranteed on a senior unsecured basis by the Company’s domestic subsidiaries that guarantee our indebtedness under the Term Loan Facility, the pre-funded letter of credit facility (together, the “Term Facilities”) and the Revolving Credit Facility (together with the Term Facilities, the “Credit Facilities”) (the “Guarantors”). Each of the Guarantors is wholly owned, directly or indirectly, by the Company, and all guarantees are full and unconditional. Our non-U.S. subsidiaries, our subsidiaries subject to regulation as an insurance, home warranty, service contract or similar company, or certain other subsidiaries (the “Non-Guarantors”) do not guarantee the 2020 Notes. A Guarantor will be released from its obligations under its guarantee under certain customary circumstances, including, (i) the sale or disposition of the Guarantor, (ii) the release of the Guarantor from all of its obligations under all guarantees related to any indebtedness of the Company, (iii) the merger or consolidation of the Guarantor as specified in the indenture governing the 2020 Notes, (iv) the Guarantor becomes an unrestricted subsidiary under the indenture governing the 2020 Notes, (v) the defeasance of the Company’s obligations under the indenture governing the 2020 Notes or (vi) the payment in full of the principal amount of the 2020 Notes.

 

26



Table of Contents

 

THE SERVICEMASTER COMPANY AND SUBSIDIARIES

Condensed Consolidating Statement of Operations and Comprehensive Income

For the Three Months Ended September 30, 2013 (Unaudited)

(In thousands)

 

 

 

The

 

 

 

 

 

 

 

 

 

 

 

ServiceMaster

 

 

 

Non-

 

 

 

 

 

 

 

Company

 

Guarantors

 

Guarantors

 

Eliminations

 

Consolidated

 

Operating Revenue

 

$

 

$

684,064

 

$

261,835

 

$

(17,077

)

$

928,822

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating Costs and Expenses:

 

 

 

 

 

 

 

 

 

 

 

Cost of services rendered and products sold

 

 

432,914

 

118,766

 

(16,875

)

534,805

 

Selling and administrative expenses

 

1,997

 

152,485

 

99,938

 

(107

)

254,313

 

Amortization expense

 

 

13,179

 

656

 

 

13,835

 

Restructuring charges

 

4,267

 

1,133

 

356

 

 

5,756

 

Total operating costs and expenses

 

6,264

 

599,711

 

219,716

 

(16,982

)

808,709

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating (Loss) Income

 

(6,264

)

84,353

 

42,119

 

(95

)

120,113

 

 

 

 

 

 

 

 

 

 

 

 

 

Non-operating Expense (Income):

 

 

 

 

 

 

 

 

 

 

 

Interest expense (income)

 

28,701

 

34,665

 

(30

)

 

63,336

 

Interest and net investment income

 

(65

)

(1,159

)

(1,041

)

(95

)

(2,360

)

Other expense

 

 

 

148

 

 

148

 

 

 

 

 

 

 

 

 

 

 

 

 

(Loss) Income from Continuing Operations before Income Taxes

 

(34,900

)

50,847

 

43,042

 

 

58,989

 

(Benefit) provision for income taxes

 

(3,811

)

(3,155

)

19,538

 

 

12,572

 

Equity in losses of joint venture

 

 

 

(50

)

 

(50

)

 

 

 

 

 

 

 

 

 

 

 

 

(Loss) Income from Continuing Operations

 

(31,089

)

54,002

 

23,454

 

 

46,367

 

 

 

 

 

 

 

 

 

 

 

 

 

Loss from discontinued operations, net of income taxes

 

 

(618

)

(61

)

 

(679

)

Equity in earnings of subsidiaries (net of tax)

 

76,777

 

19,148

 

 

(95,925

)

 

Net Income

 

$

45,688

 

$

72,532

 

$

23,393

 

$

(95,925

)

$

45,688

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Comprehensive Income

 

$

47,688

 

$

73,157

 

$

24,734

 

$

(97,891

)

$

47,688

 

 

27



Table of Contents

 

THE SERVICEMASTER COMPANY AND SUBSIDIARIES

Condensed Consolidating Statement of Operations and Comprehensive (Loss) Income

For the Three Months Ended September 30, 2012 (Unaudited)

(In thousands)

 

 

 

The

 

 

 

 

 

 

 

 

 

 

 

ServiceMaster

 

 

 

Non-

 

 

 

 

 

 

 

Company

 

Guarantors

 

Guarantors

 

Eliminations

 

Consolidated

 

Operating Revenue

 

$

 

$

664,090

 

$

251,638

 

$

(15,035

)

$

900,693

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating Costs and Expenses:

 

 

 

 

 

 

 

 

 

 

 

Cost of services rendered and products sold

 

 

408,731

 

120,553

 

(14,635

)

514,649

 

Selling and administrative expenses

 

2,194

 

145,456

 

98,448

 

(106

)

245,992

 

Amortization expense

 

(111

)

14,435

 

847

 

 

15,171

 

Goodwill and trade name impairment

 

 

833,973

 

11,200

 

 

845,173

 

Restructuring charges

 

 

1,354

 

1,968

 

 

3,322

 

Total operating costs and expenses

 

2,083

 

1,403,949

 

233,016

 

(14,741

)

1,624,307

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating (Loss) Income

 

(2,083

)

(739,859

)

18,622

 

(294

)

(723,614

)

 

 

 

 

 

 

 

 

 

 

 

 

Non-operating Expense (Income):

 

 

 

 

 

 

 

 

 

 

 

Interest expense (income)

 

45,371

 

21,474

 

(4,588

)

 

62,257

 

Interest and net investment loss (income)

 

87

 

2,443

 

(6,197

)

(294

)

(3,961

)

Loss on extinguishment of debt

 

16,361

 

 

 

 

16,361

 

Other expense

 

 

 

141

 

 

141

 

 

 

 

 

 

 

 

 

 

 

 

 

(Loss) Income from Continuing Operations before Income Taxes

 

(63,902

)

(763,776

)

29,266

 

 

(798,412

)

(Benefit) provision for income taxes

 

(24,458

)

(92,927

)

23,082

 

 

(94,303

)

Equity in losses of joint venture

 

 

 

(50

)

 

(50

)

 

 

 

 

 

 

 

 

 

 

 

 

(Loss) Income from Continuing Operations

 

(39,444

)

(670,849

)

6,134

 

 

(704,159

)

 

 

 

 

 

 

 

 

 

 

 

 

Loss from discontinued operations, net of income taxes

 

 

(186

)

(17

)

 

(203

)

Equity in (losses) earnings of subsidiaries (net of tax)

 

(664,918

)

13,117

 

 

651,801

 

 

Net (Loss) Income

 

$

(704,362

)

$

(657,918

)

$

6,117

 

$

651,801

 

$

(704,362

)

 

 

 

 

 

 

 

 

 

 

 

 

Total Comprehensive (Loss) Income

 

$

(698,594

)

$

(656,055

)

$

7,151

 

$

648,904

 

$

(698,594

)

 

28



Table of Contents

 

THE SERVICEMASTER COMPANY AND SUBSIDIARIES

Condensed Consolidating Statement of Operations and Comprehensive (Loss) Income

For the Nine Months Ended September 30, 2013 (Unaudited)

(In thousands)

 

 

 

The

 

 

 

 

 

 

 

 

 

 

 

ServiceMaster

 

 

 

Non-

 

 

 

 

 

 

 

Company

 

Guarantors

 

Guarantors

 

Eliminations

 

Consolidated

 

Operating Revenue

 

$

 

$

1,850,060

 

$

674,773

 

$

(49,242

)

$

2,475,591

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating Costs and Expenses:

 

 

 

 

 

 

 

 

 

 

 

Cost of services rendered and products sold

 

 

1,193,700

 

314,132

 

(48,544

)

1,459,288

 

Selling and administrative expenses

 

9,732

 

414,965

 

291,261

 

(319

)

715,639

 

Amortization expense

 

 

39,790

 

1,873

 

 

41,663

 

Goodwill and trade name impairment

 

 

667,990

 

5,263

 

 

673,253

 

Restructuring charges

 

4,267

 

2,821

 

2,243

 

 

9,331

 

Total operating costs and expenses

 

13,999

 

2,319,266

 

614,772

 

(48,863

)

2,899,174

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating (Loss) Income

 

(13,999

)

(469,206

)

60,001

 

(379

)

(423,583

)

 

 

 

 

 

 

 

 

 

 

 

 

Non-operating Expense (Income):

 

 

 

 

 

 

 

 

 

 

 

Interest expense (income)

 

84,200

 

103,009

 

(175

)

 

187,034

 

Interest and net investment (income) loss

 

(2,268

)

5,302

 

(9,183

)

(379

)

(6,528

)

Other expense

 

 

 

435

 

 

435

 

 

 

 

 

 

 

 

 

 

 

 

 

(Loss) Income from Continuing Operations before Income Taxes

 

(95,931

)

(577,517

)

68,924

 

 

(604,524

)

(Benefit) provision for income taxes

 

(28,932

)

(154,041

)

64,863

 

 

(118,110

)

Equity in losses of joint venture

 

 

 

(164

)

 

(164

)

 

 

 

 

 

 

 

 

 

 

 

 

(Loss) Income from Continuing Operations

 

(66,999

)

(423,476

)

3,897

 

 

(486,578

)

 

 

 

 

 

 

 

 

 

 

 

 

Loss from discontinued operations, net of income taxes

 

 

(974

)

(101

)

 

(1,075

)

Equity in earnings of subsidiaries (net of tax)

 

(420,654

)

4,266

 

 

416,388

 

 

Net (Loss) Income

 

$

(487,653

)

$

(420,184

)

$

3,796

 

$

416,388

 

$

(487,653

)

 

 

 

 

 

 

 

 

 

 

 

 

Total Comprehensive (Loss) Income

 

$

(486,619

)

$

(420,141

)

$

2,667

 

$

417,474

 

$

(486,619

)

 

29



Table of Contents

 

THE SERVICEMASTER COMPANY AND SUBSIDIARIES

Condensed Consolidating Statement of Operations and Comprehensive (Loss) Income

For the Nine Months Ended September 30, 2012 (Unaudited)

(In thousands)

 

 

 

The

 

 

 

 

 

 

 

 

 

 

 

ServiceMaster

 

 

 

Non-

 

 

 

 

 

 

 

Company

 

Guarantors

 

Guarantors

 

Eliminations

 

Consolidated

 

Operating Revenue

 

$

 

$

1,881,366

 

$

680,223

 

$

(44,042

)

$

2,517,547

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating Costs and Expenses:

 

 

 

 

 

 

 

 

 

 

 

Cost of services rendered and products sold

 

 

1,161,027

 

316,593

 

(43,429

)

1,434,191

 

Selling and administrative expenses

 

6,307

 

376,030

 

297,273

 

(319

)

679,291

 

Amortization expense

 

 

47,828

 

3,134

 

 

50,962

 

Goodwill and trade name impairment

 

 

901,673

 

11,200

 

 

912,873

 

Restructuring charges

 

 

4,943

 

7,395

 

 

12,338

 

Total operating costs and expenses

 

6,307

 

2,491,501

 

635,595

 

(43,748

)

3,089,655

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating (Loss) Income

 

(6,307

)

(610,135

)

44,628

 

(294

)

(572,108

)

 

 

 

 

 

 

 

 

 

 

 

 

Non-operating Expense (Income):

 

 

 

 

 

 

 

 

 

 

 

Interest expense (income)

 

134,726

 

65,258

 

(13,213

)

 

186,771

 

Interest and net investment loss (income)

 

551

 

8,793

 

(17,049

)

(294

)

(7,999

)

Loss on extinguishment of debt

 

55,554

 

 

 

 

55,554

 

Other expense

 

 

 

492

 

 

492

 

 

 

 

 

 

 

 

 

 

 

 

 

(Loss) Income from Continuing Operations before Income Taxes

 

(197,138

)

(684,186

)

74,398

 

 

(806,926

)

(Benefit) provision for income taxes

 

(71,862

)

(88,248

)

64,154

 

 

(95,956

)

Equity in losses of joint venture

 

 

 

(161

)

 

(161

)

 

 

 

 

 

 

 

 

 

 

 

 

(Loss) Income from Continuing Operations

 

(125,276

)

(595,938

)

10,083

 

 

(711,131

)

 

 

 

 

 

 

 

 

 

 

 

 

(Loss) income from discontinued operations, net of income taxes

 

 

(309

)

20

 

 

(289

)

Equity in (losses) earnings of subsidiaries (net of tax)

 

(586,144

)

16,142

 

 

570,002

 

 

Net (Loss) Income

 

$

(711,420

)

$

(580,105

)

$

10,103

 

$

570,002

 

$

(711,420

)

 

 

 

 

 

 

 

 

 

 

 

 

Total Comprehensive (Loss) Income

 

$

(698,958

)

$

(577,294

)

$

11,737

 

$

565,557

 

$

(698,958

)

 

30



Table of Contents

 

THE SERVICEMASTER COMPANY AND SUBSIDIARIES

Condensed Consolidating Statement of Financial Position (Unaudited)

As of September 30, 2013

(In thousands)

 

 

 

The

 

 

 

 

 

 

 

 

 

 

 

ServiceMaster

 

 

 

Non-

 

 

 

 

 

 

 

Company

 

Guarantors

 

Guarantors

 

Eliminations

 

Consolidated

 

Assets:

 

 

 

 

 

 

 

 

 

 

 

Current Assets:

 

 

 

 

 

 

 

 

 

 

 

Cash and cash equivalents

 

$

280,480

 

$

15,521

 

$

62,505

 

$

 

$

358,506

 

Marketable securities

 

 

 

39,199

 

 

39,199

 

Receivables

 

1,719

 

172,652

 

560,799

 

(235,666

)

499,504

 

Inventories

 

 

55,743

 

2,520

 

 

58,263

 

Prepaid expenses and other assets

 

13,973

 

42,336

 

26,365

 

(6,976

)

75,698

 

Deferred customer acquisition costs

 

 

30,807

 

15,347

 

 

46,154

 

Deferred taxes

 

38,594

 

60,563

 

3,319

 

 

102,476

 

Total Current Assets

 

334,766

 

377,622

 

710,054

 

(242,642

)

1,179,800

 

Property and Equipment:

 

 

 

 

 

 

 

 

 

 

 

At cost

 

 

503,791

 

218,011

 

 

721,802

 

Less: accumulated depreciation

 

 

(258,376

)

(95,584

)

 

(353,960

)

Net Property and Equipment

 

 

245,415

 

122,427

 

 

367,842

 

 

 

 

 

 

 

 

 

 

 

 

 

Other Assets:

 

 

 

 

 

 

 

 

 

 

 

Goodwill

 

 

1,648,967

 

366,522

 

 

2,015,489

 

Intangible assets, primarily trade names, service marks and trademarks, net

 

 

1,342,087

 

740,013

 

 

2,082,100

 

Notes receivable

 

2,037,521

 

10

 

31,717

 

(2,033,288

)

35,960

 

Long-term marketable securities

 

12,037

 

 

115,415

 

 

127,452

 

Investments in and advances to subsidiaries

 

1,862,146

 

1,195,495

 

 

(3,057,641

)

 

Other assets

 

44,140

 

33,507

 

12,711

 

(43,507

)

46,851

 

Debt issuance costs

 

43,048

 

 

9

 

 

43,057

 

Total Assets

 

$

4,333,658

 

$

4,843,103

 

$

2,098,868

 

$

(5,377,078

)

$

5,898,551

 

 

 

 

 

 

 

 

 

 

 

 

 

Liabilities and Shareholder’s Equity

 

 

 

 

 

 

 

 

 

 

 

Current Liabilities:

 

 

 

 

 

 

 

 

 

 

 

Accounts payable

 

$

2,586

 

$

73,552

 

$

50,743

 

$

 

$

126,881

 

Accrued liabilities:

 

 

 

 

 

 

 

 

 

 

 

Payroll and related expenses

 

1,789

 

35,714

 

43,107

 

 

80,610

 

Self-insured claims and related expenses

 

 

36,417

 

61,288

 

 

97,705

 

Accrued interest payable

 

19,600

 

 

37

 

(413

)

19,224

 

Other

 

1,105

 

29,683

 

37,658

 

(6,563

)

61,883

 

Deferred revenue

 

 

140,868

 

373,437

 

 

514,305

 

Liabilities of discontinued operations

 

 

1,109

 

111

 

 

1,220

 

Current portion of long-term debt

 

116,591

 

27,700

 

151,442

 

(235,666

)

60,067

 

Total Current Liabilities

 

141,671

 

345,043

 

717,823

 

(242,642

)

961,895

 

 

 

 

 

 

 

 

 

 

 

 

 

Long-Term Debt

 

3,815,529

 

2,062,535

 

63,154

 

(2,033,288

)

3,907,930

 

 

 

 

 

 

 

 

 

 

 

 

 

Other Long-Term Liabilities:

 

 

 

 

 

 

 

 

 

 

 

Deferred taxes

 

 

578,399

 

268,478

 

(43,507

)

803,370

 

Intercompany payable

 

283,749

 

 

361,422

 

(645,171

)

 

Other long-term obligations, primarily self insured claims

 

21,326

 

34,886

 

97,761

 

 

153,973

 

Total Other Long-Term Liabilities

 

305,075

 

613,285

 

727,661

 

(688,678

)

957,343

 

 

 

 

 

 

 

 

 

 

 

 

 

Shareholder’s Equity

 

71,383

 

1,822,240

 

590,230

 

(2,412,470

)

71,383

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Liabilities and Shareholder’s Equity

 

$

4,333,658

 

$

4,843,103

 

$

2,098,868

 

$

(5,377,078

)

$

5,898,551

 

 

31



Table of Contents

 

THE SERVICEMASTER COMPANY AND SUBSIDIARIES

Condensed Consolidating Statement of Financial Position

As of December 31, 2012

(In thousands)

 

 

 

The

 

 

 

 

 

 

 

 

 

 

 

ServiceMaster

 

 

 

Non-

 

 

 

 

 

 

 

Company

 

Guarantors

 

Guarantors

 

Eliminations

 

Consolidated

 

Assets:

 

 

 

 

 

 

 

 

 

 

 

Current Assets:

 

 

 

 

 

 

 

 

 

 

 

Cash and cash equivalents

 

$

316,528

 

$

13,842

 

$

92,375

 

$

 

$

422,745

 

Marketable securities

 

 

 

19,347

 

 

19,347

 

Receivables

 

1,164

 

116,778

 

476,620

 

(190,857

)

403,705

 

Inventories

 

 

54,313

 

2,249

 

 

56,562

 

Prepaid expenses and other assets

 

6,597

 

10,272

 

21,810

 

(1,335

)

37,344

 

Deferred customer acquisition costs

 

 

19,010

 

14,911

 

 

33,921

 

Deferred taxes

 

38,140

 

66,129

 

3,230

 

 

107,499

 

Total Current Assets

 

362,429

 

280,344

 

630,542

 

(192,192

)

1,081,123

 

Property and Equipment:

 

 

 

 

 

 

 

 

 

 

 

At cost

 

 

440,107

 

193,475

 

 

633,582

 

Less: accumulated depreciation

 

 

(209,044

)

(84,490

)

 

(293,534

)

Net Property and Equipment

 

 

231,063

 

108,985

 

 

340,048

 

 

 

 

 

 

 

 

 

 

 

 

 

Other Assets:

 

 

 

 

 

 

 

 

 

 

 

Goodwill

 

 

2,055,779

 

356,472

 

 

2,412,251

 

Intangible assets, primarily trade names, service marks and trademarks, net

 

 

1,634,145

 

739,324

 

 

2,373,469

 

Notes receivable

 

2,005,485

 

23

 

30,343

 

(2,013,432

)

22,419

 

Long-term marketable securities

 

11,987

 

 

114,469

 

 

126,456

 

Investments in and advances to subsidiaries

 

2,098,929

 

630,029

 

 

(2,728,958

)

 

Other assets

 

47,947

 

1,435

 

7,984

 

(47,169

)

10,197

 

Debt issuance costs

 

44,850

 

 

101

 

 

44,951

 

Total Assets

 

$

4,571,627

 

$

4,832,818

 

$

1,988,220

 

$

(4,981,751

)

$

6,410,914

 

 

 

 

 

 

 

 

 

 

 

 

 

Liabilities and Shareholder’s Equity

 

 

 

 

 

 

 

 

 

 

 

Current Liabilities:

 

 

 

 

 

 

 

 

 

 

 

Accounts payable

 

$

156

 

$

41,011

 

$

45,543

 

$

 

$

86,710

 

Accrued liabilities:

 

 

 

 

 

 

 

 

 

 

 

Payroll and related expenses

 

1,709

 

41,861

 

34,618

 

 

78,188

 

Self-insured claims and related expenses

 

 

20,180

 

62,855

 

 

83,035

 

Accrued interest payable

 

54,008

 

350

 

38

 

(240

)

54,156

 

Other

 

8,355

 

26,377

 

25,357

 

(1,095

)

58,994

 

Deferred revenue

 

 

135,074

 

348,823

 

 

483,897

 

Liabilities of discontinued operations

 

 

767

 

138

 

 

905

 

Current portion of long-term debt

 

93,989

 

20,287

 

128,795

 

(190,857

)

52,214

 

Total Current Liabilities

 

158,217

 

285,907

 

646,167

 

(192,192

)

898,099

 

 

 

 

 

 

 

 

 

 

 

 

 

Long-Term Debt

 

3,837,872

 

2,044,238

 

40,361

 

(2,013,432

)

3,909,039

 

 

 

 

 

 

 

 

 

 

 

 

 

Other Long-Term Liabilities:

 

 

 

 

 

 

 

 

 

 

 

Deferred taxes

 

 

715,794

 

265,646

 

(47,169

)

934,271

 

Intercompany payable

 

 

 

445,489

 

(445,489

)

 

Other long-term obligations, primarily self insured claims

 

20,888

 

1,243

 

92,724

 

 

114,855

 

Total Other Long-Term Liabilities

 

20,888

 

717,037

 

803,859

 

(492,658

)

1,049,126

 

 

 

 

 

 

 

 

 

 

 

 

 

Shareholder’s Equity

 

554,650

 

1,785,636

 

497,833

 

(2,283,469

)

554,650

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Liabilities and Shareholder’s Equity

 

$

4,571,627

 

$

4,832,818

 

$

1,988,220

 

$

(4,981,751

)

$

6,410,914

 

 

32



Table of Contents

 

THE SERVICEMASTER COMPANY AND SUBSIDIARIES

Condensed Consolidating Statement of Cash Flows (Unaudited)

For the Nine Months Ended September 30, 2013

(In thousands)

 

 

 

The

 

 

 

 

 

 

 

 

 

 

 

ServiceMaster

 

 

 

Non-

 

 

 

 

 

 

 

Company

 

Guarantors

 

Guarantors

 

Eliminations

 

Consolidated

 

Cash and Cash Equivalents at Beginning of Period

 

$

316,528

 

$

13,842

 

$

92,375

 

$

 

$

422,745

 

 

 

 

 

 

 

 

 

 

 

 

 

Net Cash (Used for) Provided from Operating Activities from Continuing Operations

 

(68,974

)

181,694

 

33,955

 

(37,616

)

109,059

 

 

 

 

 

 

 

 

 

 

 

 

 

Cash Flows from Investing Activities from Continuing Operations:

 

 

 

 

 

 

 

 

 

 

 

Property additions

 

 

(30,936

)

(26,765

)

 

(57,701

)

Sale of equipment and other assets

 

 

1,081

 

57

 

 

1,138

 

Other business acquisitions, net of cash acquired

 

 

(6,807

)

(15,770

)

 

(22,577

)

Notes receivable, financial investments and securities, net

 

 

750

 

(22,803

)

 

(22,053

)

Notes receivable from affiliate

 

(11,973

)

 

 

 

(11,973

)

Net Cash Used for Investing Activities from Continuing Operations

 

(11,973

)

(35,912

)

(65,281

)

 

(113,166

)

 

 

 

 

 

 

 

 

 

 

 

 

Cash Flows from Financing Activities from Continuing Operations:

 

 

 

 

 

 

 

 

 

 

 

Borrowings of debt

 

855

 

 

 

 

855

 

Payments of debt

 

(20,763

)

(19,742

)

(1,267

)

 

(41,772

)

Discount paid on issuance of debt

 

(12,200

)

 

 

 

(12,200

)

Debt issuance costs paid

 

(5,575

)

 

 

 

(5,575

)

Shareholders’ dividends

 

 

(18,808

)

(18,808

)

37,616

 

 

Net intercompany advances

 

82,582

 

(104,240

)

21,658

 

 

 

Net Cash Provided from (Used for) Financing Activities from Continuing Operations

 

44,899

 

(142,790

)

1,583

 

37,616

 

(58,692

)

 

 

 

 

 

 

 

 

 

 

 

 

Cash Flows from Discontinued Operations:

 

 

 

 

 

 

 

 

 

 

 

Cash used for operating activities

 

 

(1,313

)

(127

)

 

(1,440

)

Net Cash Used for Discontinued Operations

 

 

(1,313

)

(127

)

 

(1,440

)

 

 

 

 

 

 

 

 

 

 

 

 

Cash (Decrease) Increase During the Period

 

(36,048

)

1,679

 

(29,870

)

 

(64,239

)

 

 

 

 

 

 

 

 

 

 

 

 

Cash and Cash Equivalents at End of Period

 

$

280,480

 

$

15,521

 

$

62,505

 

$

 

$

358,506

 

 

33



Table of Contents

 

THE SERVICEMASTER COMPANY AND SUBSIDIARIES

Condensed Consolidating Statement of Cash Flows (Unaudited)

For the Nine Months Ended September 30, 2012

(In thousands)

 

 

 

The

 

 

 

 

 

 

 

 

 

 

 

ServiceMaster

 

 

 

Non-

 

 

 

 

 

 

 

Company

 

Guarantors

 

Guarantors

 

Eliminations

 

Consolidated

 

Cash and Cash Equivalents at Beginning of Period

 

$

232,382

 

$

13,751

 

$

82,797

 

$

 

$

328,930

 

 

 

 

 

 

 

 

 

 

 

 

 

Net Cash (Used for) Provided from Operating Activities from Continuing Operations

 

(83,912

)

248,465

 

1,412

 

(65,856

)

100,109

 

 

 

 

 

 

 

 

 

 

 

 

 

Cash Flows from Investing Activities from Continuing Operations:

 

 

 

 

 

 

 

 

 

 

 

Property additions

 

 

(35,662

)

(25,934

)

 

(61,596

)

Sale of equipment and other assets

 

 

1,293

 

5

 

 

1,298

 

Other business acquisitions, net of cash acquired

 

 

(27,789

)

(2,157

)

 

(29,946

)

Notes receivable, financial investments and securities, net

 

 

 

(7,927

)

 

(7,927

)

Net Cash Used for Investing Activities from Continuing Operations

 

 

(62,158

)

(36,013

)

 

(98,171

)

 

 

 

 

 

 

 

 

 

 

 

 

Cash Flows from Financing Activities from Continuing Operations:

 

 

 

 

 

 

 

 

 

 

 

Borrowings of debt

 

1,350,000

 

 

 

 

1,350,000

 

Payments of debt

 

(1,305,377

)

(12,431

)

(2,047

)

 

(1,319,855

)

Debt issuance costs paid

 

(32,301

)

 

(3

)

 

(32,304

)

Shareholders’ dividends

 

 

(32,928

)

(32,928

)

65,856

 

 

Net intercompany advances

 

47,068

 

(132,540

)

85,472

 

 

 

Net Cash Provided from (Used for) Financing Activities from Continuing Operations

 

59,390

 

(177,899

)

50,494

 

65,856

 

(2,159

)

 

 

 

 

 

 

 

 

 

 

 

 

Cash Flows from Discontinued Operations:

 

 

 

 

 

 

 

 

 

 

 

Cash used for operating activities

 

 

(512

)

(99

)

 

(611

)

Cash used for investing activities:

 

 

 

 

 

 

 

 

 

 

 

Proceeds from sale of business

 

 

(3,549

)

 

 

(3,549

)

Net Cash Used for Discontinued Operations

 

 

(4,061

)

(99

)

 

(4,160

)

 

 

 

 

 

 

 

 

 

 

 

 

Cash (Decrease) Increase During the Period

 

(24,522

)

4,347

 

15,794

 

 

(4,381

)

 

 

 

 

 

 

 

 

 

 

 

 

Cash and Cash Equivalents at End of Period

 

$

207,860

 

$

18,098

 

$

98,591

 

$

 

$

324,549

 

 

34



Table of Contents

 

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

 

Recent Developments

 

The Company has announced that Holdings is planning a transaction (the “Transaction”) to spin off the TruGreen business through a tax-free, pro rata dividend to the stockholders of Holdings.  The Company is working toward a separation of TruGreen from the Company on or about December 31, 2013.  Upon completion of the Transaction, TruGreen will be an independent, private company.  The Company will not receive any payment or consideration in the Transaction, and the Company has no plans to repay any of its outstanding indebtedness as a result of the Transaction. The proposed separation of TruGreen from the Company is a complex transaction and is subject to approval by the board of directors of Holdings and various other important closing conditions.  There can be no assurance that we will undertake, or complete, the Transaction.

 

Roger A. Cregg, our former Chief Financial Officer (“CFO”), resigned from the Company effective November 27, 2012. David W. Martin, our Chief Accounting Officer, served as Interim CFO until September 16, 2013, when Alan J. M. Haughie was elected to serve as CFO of ServiceMaster.

 

Results of Operations

 

The Company reported operating revenue of $928.8 million and $900.7 million for the third quarter of 2013 and 2012, respectively, and $2.476 billion and $2.518 billion for the nine months ended September 30, 2013 and 2012, respectively. The change in operating revenue was driven by the results of our business units as described in our “Segment Review.”

 

Operating income was $120.1 million for the third quarter of 2013 compared to operating loss of $723.6 million for the third quarter of 2012. Operating loss was $423.6 million and $572.1 million for the nine months ended September 30, 2013 and 2012, respectively. Income from continuing operations before income taxes was $59.0 million for the third quarter of 2013 compared to loss from continuing operating before income taxes of $798.4 million for the third quarter of 2012. Loss from continuing operations before income taxes was $604.5 million and $806.9 million for the nine months ended September 30, 2013 and 2012, respectively.

 

The increase in income from continuing operations before income taxes primarily reflects the net effect of year over year changes in the following items:

 

(In thousands)

 

Three Months Ended
September 30, 2013
Compared to
September 30, 2012

 

Nine Months Ended
September 30, 2013
Compared to
September 30, 2012

 

Non-cash goodwill and trade name impairment(1)

 

$

845,173

 

$

239,620

 

Loss on extinguishment of debt(2)

 

16,361

 

55,554

 

Restructuring charges(3)

 

(2,434

)

3,007

 

Interest expense(4)

 

(1,079

)

(263

)

Segment results(5)

 

163

 

(96,307

)

Other

 

(783

)

791

 

 

 

$

857,401

 

$

202,402

 

 


(1)                                 Represents the decrease in pre-tax non-cash impairment charges recorded in the three and nine months ended September 30, 2013 and 2012, respectively, to reduce the carrying values of TruGreen’s goodwill and trade name as a result of the Company’s interim impairment testing of indefinite-lived intangible assets. See Note 5 to the condensed consolidated financial statements for further details.

 

(2)                                 Represents the loss on extinguishment of debt recorded in the three and nine months ended September 30, 2012 related to the redemption of $996 million aggregate principal amount of the outstanding 10.75 percent senior notes due 2015 (the “2015 Notes”).

 

(3)                                 Represents the net change in restructuring charges primarily related to the net impact of a branch optimization project at Terminix, a reorganization of field leadership and a restructuring of branch operations at TruGreen, a reorganization of field leadership at American Home Shield and ServiceMaster Clean, a potential transaction to separate TruGreen from the Company, and an initiative to enhance capabilities and reduce costs in our centers of excellence at Other Operations and Headquarters. See Note 3 to the condensed consolidated financial statements for further details.

 

(4)                                 Represents the increase in interest expense during the three and nine months ended September 30, 2013 as compared to 2012 as a result of increases in our weighted average interest rate and average long-term debt balance.

 

(5)                                 Represents the net change in segment operating performance as described in our “Segment Review.” Includes key executive transition charges of $1.6 million and $8.6 million recorded in the three and nine months ended

 

35



Table of Contents

 

September 30, 2013, respectively, which included recruiting costs and signing bonuses related to the hiring of Robert J. Gillette, our new Chief Executive Officer (“CEO”), and Alan J. M. Haughie, our new CFO, separation charges related to the resignation of Harry J Mullany III, our former CEO, and recruiting costs and signing bonuses related to the hiring of other key executives and key executive transition charges of $0.8 million and $2.3 million recorded in the three and nine months ended September 30, 2012, respectively, which included recruiting costs and a signing bonus related to the hiring of the new President of American Home Shield and separation charges related to the retirement of the former President of ServiceMaster Clean. Also includes a $2.5 million impairment of licensed intellectual property at Terminix recorded in the nine months ended September 30, 2012 and technology related costs of $4.2 million recorded in the nine months ended September 30, 2012, which related to the abandonment of certain internally developed software at Merry Maids.

 

Operating and Non-Operating Expenses

 

Cost of Services Rendered and Products Sold

 

The Company reported cost of services rendered and products sold of $534.8 million for the third quarter of 2013 compared to $514.6 million for the third quarter of 2012. As a percentage of operating revenue, these costs increased to 57.6 percent for the third quarter of 2013 from 57.1 percent for the third quarter of 2012. This percentage increase primarily reflects labor, chemical and vehicle inefficiency and higher bad debt expense at TruGreen, offset, in part, by lower claims costs at American Home Shield and lower termite damage claims expense at Terminix.

 

The Company reported cost of services rendered and products sold of $1.459 billion for the nine months ended September 30, 2013 compared to $1.434 billion for the nine months ended September 30, 2012. As a percentage of operating revenue, these costs increased to 58.9 percent for the nine months ended September 30, 2013 from 57.0 percent for the nine months ended September 30, 2012. This percentage increase primarily reflects reduced leverage due to the decline in operating revenue; labor, chemical and vehicle inefficiency and higher bad debt expense at TruGreen; higher bad debt expense and higher insurance costs at Terminix and higher expenses in our automobile, general liability and workers’ compensation insurance program, offset, in part, by lower claims costs at American Home Shield, including a favorable adjustment to reserves for prior year contract claims; lower termite damage claims expense at Terminix; and a $2.5 million impairment of licensed intellectual property at Terminix and a $4.2 million impairment of certain internally developed software at Merry Maids recorded in the first nine months of 2012 for which there were no similar impairments recorded in the first nine months of 2013.

 

Selling and Administrative Expenses

 

The Company reported selling and administrative expenses of $254.3 million for the third quarter of 2013 compared to $246.0 million for the third quarter of 2012. As a percentage of operating revenue, these costs increased to 27.4 percent for the third quarter of 2013 from 27.3 percent for the third quarter of 2012. This percentage increase primarily reflects higher sales and marketing costs at American Home Shield and higher sales staffing levels at TruGreen, offset, in part by lower incentive compensation expense at Terminix, lower provisions for certain legal matters at American Home Shield and lower costs in our centers of excellence.

 

The Company reported selling and administrative expenses of $715.6 million for the nine months ended September 30, 2013 compared to $679.3 million for the nine months ended September 30, 2012. As a percentage of operating revenue, these costs increased to 28.9 percent for the nine months ended September 30, 2013 from 27.0 percent for the nine months ended September 30, 2012. This percentage increase primarily reflects reduced leverage due to the decline in operating revenue; higher sales staffing levels, increased investments in sales tools and higher costs related to telephone and information technology systems at TruGreen; higher sales and marketing costs and investments to drive improvements in service delivery at American Home Shield; and higher key executive transition charges; offset, in part, by a reduction in tax-related reserves and lower provisions for certain legal matters at American Home Shield; lower incentive compensation expense at Terminix and lower costs in our centers of excellence.

 

36



Table of Contents

 

Amortization Expense

 

Amortization expense was $13.8 million and $15.2 million for the third quarter of 2013 and 2012, respectively, and $41.7 million and $51.0 million for the nine months ended September 30, 2013 and 2012, respectively. The decreases are a result of certain finite-lived intangible assets recorded in connection with the Merger being fully amortized.

 

Goodwill and Trade Name Impairments

 

Goodwill and intangible assets that are not amortized are subject to assessment for impairment by applying a fair-value based test on an annual basis or more frequently if circumstances indicate a potential impairment. The Company’s annual assessment date is October 1. There were no goodwill or trade name impairment charges recorded in three months ended September 30, 2013.

 

Based on the circumstances discussed below, interim impairment assessments for TruGreen’s goodwill and indefinite-lived trade name were conducted for the quarter ended June 30, 2013. During the third quarter of 2013, the Company finalized its June 30, 2013 TruGreen valuation and had no adjustments to the impairment charges recorded in the second quarter of 2013. Based on the interim impairment assessment, the results of operations for the nine months ended September 30, 2013 include a non-cash goodwill impairment charge of $417.5 million to reduce the carrying value of TruGreen’s goodwill to its estimated fair value of zero as of June 30, 2013. The results of operations for the three and nine months ended September 30, 2012 include a non-cash goodwill impairment charge of $794.2 million to reduce the carrying value of TruGreen’s goodwill to its then estimated fair value. The results of operations for the nine months ended September 30, 2013 also include a non-cash trade name impairment charge of $255.8 million to reduce the carrying value of the TruGreen trade name to its estimated fair value of $351.0 million as of June 30, 2013. The results of operations for the three and nine months ended September 30, 2012 include non-cash trade name impairment charges of $51.0 million and $118.7 million, respectively, to reduce the carrying value of the TruGreen trade name to its then estimated fair value.

 

Goodwill Impairment

 

Based on the revenue and operating results of TruGreen in the first six months of 2013 and the outlook for the remainder of 2013 and future years, the Company concluded there was an impairment indicator requiring an interim goodwill impairment assessment for TruGreen as of June 30, 2013. The Company estimated that the implied fair value of goodwill as of such date was less than the carrying value for TruGreen by $417.5 million, which was recorded as a non-cash goodwill impairment charge in the second quarter of 2013. As of September 30, 2013, there was no goodwill remaining at TruGreen.

 

Goodwill impairment is determined using a two-step process. The first step involves a comparison of the estimated fair value of a reporting unit to its carrying amount, including goodwill. In performing the first step, the Company typically determines the fair value of a reporting unit using a combination of a DCF analysis, a market-based comparable approach and a market-based transaction approach. However, due to the significant decline in TruGreen’s performance over the trailing 12 month period and the outlook for the remainder of 2013 and future years, the market-based comparable and market-based transaction approaches were determined to no longer provide a meaningful measure of fair value and were excluded from the interim impairment analysis performed in the second quarter of 2013. Determining fair value requires the exercise of significant judgment, including judgment about appropriate discount rates, terminal growth rates, and the amount and timing of expected future cash flows. The cash flows employed in the DCF analysis for TruGreen were based on the Company’s most recent forecast for 2013 and the Company’s projections for future years, which were based on estimated revenue growth rates and profit margins. The discount rate used in the DCF analysis was intended to reflect the risks inherent in the future cash flows of TruGreen. If the estimated fair value of a reporting unit exceeds its carrying amount, goodwill of the reporting unit is not impaired, and the second step of the impairment test is not necessary. If the carrying amount of a reporting unit exceeds its estimated fair value based on the first step analysis, as was the case in TruGreen’s second quarter 2013 interim test, then the second step of the goodwill impairment test must be performed. The second step of the goodwill impairment test compares the implied fair value of the reporting unit’s goodwill with its goodwill carrying amount to measure the amount of impairment, if any. The implied fair value of goodwill is determined in the same manner as the amount of goodwill recognized in a business combination. In other words, the estimated fair value of the reporting unit is allocated to all of the assets and liabilities of that unit (including any unrecognized intangible assets) as if the reporting unit had been acquired in a business combination and the fair value of the reporting unit was the purchase price paid. If the carrying amount of the reporting unit’s goodwill exceeds the implied fair value of that goodwill, an impairment is recognized in an amount equal to that excess.

 

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Table of Contents

 

The goodwill impairment charge recorded in the second quarter of 2013 was primarily attributable to a decline in forecasted 2013 and future cash flows at TruGreen over a defined projection period as of June 30, 2013 compared to the projections used in the last annual impairment assessment performed on October 1, 2012. The changes in projected cash flows at TruGreen arose in part from the business challenges at TruGreen described in “Segment Review—TruGreen Segment” in Management’s Discussion and Analysis below. Although the Company projected future improvement in cash flows at TruGreen as a part of its June 30, 2013 impairment analysis, total cash flows and projected growth in those cash flows were lower than those projected at the time TruGreen was last tested for impairment in October 2012. The long-term growth rates used in the impairment tests at June 30, 2013 and October 1, 2012 were the same and were in line with historical U.S. gross domestic product growth rates. The discount rate used in the June 30, 2013 impairment test was 100 bps lower than the discount rate used in the October 1, 2012 impairment test for TruGreen. The decrease in the discount rate is primarily attributable to changes in market conditions which indicated an improved outlook for the U.S. financial markets and a higher risk tolerance for investors since the last analysis in 2012.

 

Trade Name Impairment

 

Based on the revenue results at TruGreen in the first six months of 2013 and a lower revenue outlook for the remainder of 2013 and future years, the Company concluded that there was an impairment indicator requiring the performance of an interim indefinite-lived intangible asset impairment test for the TruGreen trade name as of June 30, 2013.

 

The impairment test for intangible assets not subject to amortization (other than goodwill) involves a comparison of the estimated fair value of the intangible asset with its carrying value. If the carrying value of the intangible asset exceeds its estimated fair value, an impairment loss is recognized in an amount equal to that excess. The estimates of fair value of intangible assets not subject to amortization are determined using a DCF valuation analysis. The DCF methodology used to value trade names is known as the relief from royalty method and entails identifying the hypothetical cash flows generated by an assumed royalty rate that a third party would pay to license the trade names and discounting them back to the valuation date. Significant judgments inherent in this analysis include the selection of appropriate discount rates and hypothetical royalty rates, estimating the amount and timing of future revenue attributable to the trade names over a defined projection period and identification of appropriate long-term revenue growth rate assumptions after the defined projection period. The discount rates used in the DCF analyses are intended to reflect the risk inherent in the projected future cash flows generated by the respective intangible assets.

 

As a result of the aforementioned impairment indicators, the Company performed an impairment analysis on its indefinite-lived intangible asset related to TruGreen’s trade name to determine the fair value as of June 30, 2013. Based on the lower projected revenue for TruGreen as discussed above, the Company determined the estimated fair value attributable to the TruGreen trade name was less than its carrying value by $255.8 million, which was recorded as a trade name impairment in the second quarter of 2013.

 

The impairment charge in the second quarter of 2013 was primarily attributable to a decrease in the assumed royalty rate and a decrease in projected future growth in revenue at TruGreen over a defined projection period as of June 30, 2013 compared to the royalty rate and projections used in the last annual impairment assessment performed on October 1, 2012. The decrease in the assumed royalty rate was due to lower current and projected earnings as a percent of revenue as compared to the last annual impairment test. Although the Company projected future growth in revenue at TruGreen as part of its June 30, 2013 impairment analysis, total projected revenue was lower than the revenue projected at the time the trade name was last tested for impairment in October 2012. The long-term revenue growth rates used in the impairment tests at June 30, 2013 and October 1, 2012 were the same and were in line with historical U.S. gross domestic product growth rates. The discount rate used in the June 30, 2013 impairment test was 100 bps lower than the discount rate used in the October 1, 2012 impairment test for the TruGreen trade name. The decrease in the discount rate is primarily attributable to changes in market conditions which indicated an improved outlook for the U.S. financial markets and a higher risk tolerance for investors since the last analysis. Had the Company used a discount rate in assessing the impairment of its TruGreen trade name that was 100 bps higher (holding all other assumptions unchanged), the Company would have recorded an additional impairment charge of approximately $57.4 million in the second quarter of 2013.

 

As a result of the trade name impairment recorded in the second quarter of 2013, the carrying value of the TruGreen trade name was adjusted to its estimated fair value as of June 30, 2013. Any further decline in the estimated fair value of this trade name will result in additional trade name impairment. It is possible that such impairment, if required, could be material.

 

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Table of Contents

 

Restructuring Charges

 

The Company incurred restructuring charges of $5.8 million and $3.3 million for the third quarter of 2013 and 2012, respectively, and $9.3 million and $12.3 million for the nine months ended September 30, 2013 and 2012, respectively. Restructuring charges were comprised of the following:

 

 

 

Three months ended
September 30,

 

Nine months ended
September 30,

 

(In thousands)

 

2013

 

2012

 

2013

 

2012

 

Terminix branch optimization(1)

 

$

139

 

$

77

 

$

1,101

 

$

2,894

 

TruGreen reorganization and restructuring(2)

 

941

 

1,123

 

1,347

 

1,943

 

American Home Shield reorganization(3)

 

 

536

 

 

536

 

ServiceMaster Clean reorganization(3)

 

51

 

154

 

350

 

621

 

TruGreen strategic initiatives(4)

 

4,267

 

 

4,267

 

 

Centers of excellence initiative(5)

 

358

 

1,432

 

2,266

 

6,344

 

Total restructuring charges

 

$

5,756

 

$

3,322

 

$

9,331

 

$

12,338

 

 


(1)                                 For the three months ended September 30, 2013, these charges included lease termination costs. For the nine months ended September 30, 2013, these charges included severance costs of $0.1 million and lease termination costs of $1.0 million. For the three and nine months ended September 30, 2012, these charges included lease termination costs.

 

(2)                                 For the three and nine months ended September 30, 2013 and the three months ended September 30, 2012, these charges included severance costs. For the nine months ended September 30, 2012, these charges included severance costs of $1.4 million and lease termination costs of $0.5 million.

 

(3)                                 For the three and nine months ended September 30, 2013 and 2012, these charges included severance costs.

 

(4)                                 Represents external incremental expenses incurred by the Company directly related to the potential transaction to separate TruGreen from the Company.  For the three and nine months ended September 30, 2013, these charges included professional fees.

 

(5)                                Represents restructuring charges related to an initiative to enhance capabilities and reduce costs in the Company’s headquarters functions that provide company-wide administrative services for our operations that we refer to as “centers of excellence.” For the three months ended September 30, 2013, these charges included severance and other costs. For the three months ended September 30, 2012, these charges included professional fees of $0.7 million and severance and other costs of $0.7 million. For the nine months ended September 30, 2013 and 2012, these charges included professional fees of $1.4 million and $2.1 million, respectively, and severance and other costs of $0.9 million and $4.2 million, respectively.

 

Non-Operating Expense

 

Non-operating expense totaled $61.1 million and $74.8 million for the third quarter of 2013 and 2012, respectively. This decrease is primarily due to a $16.4 million loss on extinguishment of debt recorded in the third quarter of 2012 related to the redemption of the remaining $396 million aggregate principal amount of the 2015 Notes, offset, in part, by a $1.1 million increase in interest expense as a result of an increase in our weighted-average interest rate and average long-term debt balance and a $1.6 million decrease in interest and net investment income.

 

Non-operating expense totaled $180.9 million and $234.8 million for the nine months ended September 30, 2013 and 2012, respectively. This decrease is primarily due to a $55.6 million loss on extinguishment of debt recorded in the nine months ended September 30, 2012 related to the redemption of the remaining $996 million aggregate principal amount of the 2015 Notes, offset, in part, by a $0.3 million increase in interest expense as a result of an increase in our weighted average interest rate and average long-term debt balance and a $1.5 million decrease in interest and net investment income.

 

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Table of Contents

 

Interest and net investment income was comprised of the following:

 

 

 

Three months ended
September 30,

 

Nine months ended
September 30,

 

(In thousands)

 

2013

 

2012

 

2013

 

2012

 

Realized gains(1)

 

$

828

 

$

2,626

 

$

3,510

 

$

5,376

 

Deferred compensation trust(2)

 

635

 

532

 

1,499

 

1,286

 

Other(3)

 

897

 

803

 

1,519

 

1,337

 

Interest and net investment income

 

$

2,360

 

$

3,961

 

$

6,528

 

$

7,999

 

 


(1)                                 Represents the net investment gains and the interest and dividend income realized on the American Home Shield investment portfolio.

 

(2)                                 Represents investment income resulting from a change in the market value of investments within an employee deferred compensation trust (for which there is a corresponding and offsetting change in compensation expense within income (loss) from continuing operations before income taxes).

 

(3)                                Represents interest income on other cash balances.

 

Income Taxes

 

The effective tax rate on income (loss) from continuing operations was 21.3 percent for the three months ended September 30, 2013 compared to 11.8 percent for the three months ended September 30, 2012. The effective tax rate for both periods was affected by the impairment of permanently nondeductible goodwill.

 

The effective tax rate on loss from continuing operations was 19.5 percent for the nine months ended September 30, 2013 compared to 11.9 percent for the nine months ended September 30, 2012. The effective tax rate for both periods was affected by the impairment of permanently nondeductible goodwill.

 

Net Income (Loss)

 

Net income for the third quarter of 2013 was $45.7 million compared to net loss for the third quarter of 2012 of $704.4 million. The $750.1 million increase was driven by an $857.4 million increase in income from continuing operations before income taxes, offset, in part, by a $106.9 million increase in provision for income taxes and a $0.5 million increase in loss from discontinued operations, net of income taxes.

 

Net loss for the nine months ended September 30, 2013 and 2012 was $487.7 million and $711.4 million, respectively. The $223.8 million improvement was driven by a $202.4 million increase in income from continuing operations before income taxes and a $22.2 million increase in benefit for income taxes, offset, in part, by a $0.8 million increase in loss from discontinued operations, net of income taxes.

 

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Table of Contents

 

Key Performance Indicators

 

The table below presents selected operating metrics related to customer counts and customer retention for our three largest revenue generating businesses. These measures are presented on a rolling, twelve-month basis in order to avoid seasonal anomalies. The impact of changes in our key performance indicators on the operating results of our business units is described in “—Segment Review.”

 

 

 

Key Performance Indicators
as of September 30,

 

 

 

2013

 

2012

 

Terminix—

 

 

 

 

 

(Reduction) Growth in Pest Control Customers

 

(1.1

)%

4.0

%

Pest Control Customer Retention Rate

 

79.4

%

80.0

%

Reduction in Termite Customers

 

(2.4

)%

(1.2

)%

Termite Customer Retention Rate

 

85.3

%

85.9

%

TruGreen —

 

 

 

 

 

Reduction in Full Program Accounts(1)

 

(7.8

)%

(13.7

)%

Customer Retention Rate(1)

 

66.9

%

68.4

%

American Home Shield—

 

 

 

 

 

Growth (Reduction) in Home Warranties and Preventative Maintenance Contracts

 

1.8

%

(0.9

)%

Customer Retention Rate

 

73.3

%

74.1

%

 


(1)                    During the third quarter of 2013, the Company refined its customer count data, which impacted the above metrics as of December 31, 2012 and subsequent periods. As of December 31, 2012, March 31, 2013 and June 30, 2013, the adjusted Reduction in Full Program Accounts is 12.2 percent, 11.4 percent and 7.4 percent, respectively, compared to the originally reported reductions of 11.3 percent, 9.8 percent and 5.0 percent. As of December 31, 2012, March 31, 2013 and June 30, 2013, the adjusted Customer Retention Rate is 67.9 percent, 68.7 percent and 68.8 percent, respectively, compared to the originally reported rates of 68.6 percent, 69.9 percent and 70.6 percent.

 

Segment Review

 

The following business segment reviews should be read in conjunction with the required footnote disclosures presented in the Notes to the Condensed Consolidated Financial Statements.

 

The Company uses Adjusted EBITDA and Operating Performance to facilitate operating performance comparisons from period to period. Adjusted EBITDA and Operating Performance are supplemental measures of the Company’s performance that are not required by, or presented in accordance with, GAAP. Adjusted EBITDA and Operating Performance are not measurements of the Company’s financial performance under GAAP and should not be considered as alternatives to net income or any other performance measures derived in accordance with GAAP or as alternatives to net cash provided by operating activities or any other measures of the Company’s cash flow or liquidity. “Adjusted EBITDA” means net income (loss) before: income (loss) from discontinued operations; provision (benefit) for income taxes; equity in losses of joint ventures; other expense; gain (loss) on extinguishment of debt; interest expense; interest and net investment income; and depreciation and amortization expense; as well as adding back interest and net investment income and non-cash goodwill and trade name impairment. “Operating Performance” is calculated by adding back to Adjusted EBITDA an amount equal to the non-cash stock-based compensation expense; non-cash effects on Adjusted EBITDA attributable to the application of purchase accounting in connection with the Merger; restructuring charges and management and consulting fees.

 

The Company believes Adjusted EBITDA facilitates company-to-company operating performance comparisons by backing out potential differences caused by variations in capital structures (affecting net interest income and expense), taxation and the age and book depreciation of facilities and equipment (affecting relative depreciation expense), which may vary for different companies for reasons unrelated to operating performance. The Company uses Operating Performance as a supplemental measure to assess the Company’s performance because it excludes non-cash stock-based compensation expense, non-cash effects on Adjusted EBITDA attributable to the application of purchase accounting in connection with the Merger, restructuring charges and management and consulting fees. The Company presents Operating Performance because it believes that it is useful for investors, analysts and other interested parties in their analysis of the Company’s operating results.

 

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Table of Contents

 

Charges relating to stock-based compensation expense and the impact of purchase accounting are non-cash and the exclusion of the impact of these items from Operating Performance allows investors to understand the current period results of operations of the business on a comparable basis with previous periods and, secondarily, gives the investors added insight into cash earnings available to service the Company’s debt. We believe this to be of particular importance to the Company’s public investors, which are debt holders. The Company also believes that the exclusion of purchase accounting, non-cash stock-based compensation expense, restructuring charges and management and consulting fees may provide an additional means for comparing the Company’s performance to the performance of other companies by eliminating the impact of differently structured equity-based, long-term incentive plans, restructuring initiatives and consulting agreements (although care must be taken in making any such comparison, as there may be inconsistencies among companies in the manner of computing similarly titled financial measures).

 

Adjusted EBITDA and Operating Performance have limitations as analytical tools, and should not be considered in isolation or as substitutes for analyzing the Company’s results as reported under GAAP. Some of these limitations are:

 

·      Adjusted EBITDA and Operating Performance do not reflect changes in, or cash requirements for, the Company’s working capital needs;

 

·      Adjusted EBITDA and Operating Performance do not reflect the Company’s interest expense, or the cash requirements necessary to service interest or principal payments on the Company’s debt;

 

·      Adjusted EBITDA and Operating Performance do not reflect the Company’s tax expense or the cash requirements to pay the Company’s taxes;

 

·      Adjusted EBITDA and Operating Performance do not reflect historical cash expenditures or future requirements for capital expenditures or contractual commitments, nor should they be relied upon to assess current or future liquidity;

 

·      Although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often have to be replaced in the future, and Adjusted EBITDA and Operating Performance do not reflect any cash requirements for such replacements;

 

·      Other companies in the Company’s industries may calculate Adjusted EBITDA and Operating Performance differently, limiting their usefulness as comparative measures;

 

·      Operating Performance does not include purchase accounting and non-cash stock based compensation expense; the latter of which may cause the overall compensation cost of the business to be understated; and

 

·      Operating Performance does not include restructuring charges and management and consulting fees, the exclusion of which may cause the operating expenses of the business to be understated.

 

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Table of Contents

 

Operating Revenues and Operating Performance by operating segment are as follows:

 

 

 

Three months ended
September 30,

 

Nine months ended
September 30,

 

(In thousands)

 

2013

 

2012

 

2013

 

2012

 

Operating Revenue:

 

 

 

 

 

 

 

 

 

Terminix

 

$

333,539

 

$

317,439

 

$

1,011,867

 

$

976,103

 

TruGreen

 

313,852

 

312,977

 

715,499

 

795,460

 

American Home Shield

 

218,546

 

213,255

 

567,886

 

580,694

 

ServiceMaster Clean

 

39,370

 

34,604

 

111,080

 

98,958

 

Other Operations and Headquarters

 

23,515

 

22,418

 

69,259

 

66,332

 

Total Operating Revenue

 

$

928,822

 

$

900,693

 

$

2,475,591

 

$

2,517,547

 

 

 

 

 

 

 

 

 

 

 

Operating Performance:

 

 

 

 

 

 

 

 

 

Terminix

 

$

77,348

 

$

69,566

 

$

263,426

 

$

249,239

 

TruGreen

 

40,188

 

58,917

 

25,523

 

144,061

 

American Home Shield

 

59,863

 

49,758

 

133,955

 

125,167

 

ServiceMaster Clean

 

17,310

 

14,870

 

49,502

 

40,659

 

Other Operations and Headquarters

 

(25,563

)

(24,128

)

(86,856

)

(77,269

)

Total Operating Performance

 

$

169,146

 

$

168,983

 

$

385,550

 

$

481,857

 

 

 

 

 

 

 

 

 

 

 

Memo: Items excluded from Operating Performance:

 

 

 

 

 

 

 

 

 

Operating Performance of discontinued operations

 

$

(1,109

)

$

(331

)

$

(1,755

)

$

(939

)

 

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Table of Contents

 

The following table presents reconciliations of operating income (loss) to Adjusted EBITDA and Operating Performance for the periods presented.

 

(in thousands)

 

Terminix

 

TruGreen

 

American
Home
Shield

 

ServiceMaster
Clean

 

Other
Operations
and
Headquarters

 

Total

 

Three Months Ended September 30, 2013

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating income (loss)(1)

 

$

59,100

 

$

26,711

 

$

57,103

 

$

15,941

 

$

(38,742

)

$

120,113

 

Depreciation and amortization expense

 

18,109

 

12,536

 

1,932

 

1,250

 

3,382

 

37,209

 

EBITDA

 

77,209

 

39,247

 

59,035

 

17,191

 

(35,360

)

157,322

 

Interest and net investment income(2)

 

 

 

828

 

68

 

1,464

 

2,360

 

Adjusted EBITDA

 

77,209

 

39,247

 

59,863

 

17,259

 

(33,896

)

159,682

 

Non-cash stock-based compensation expense

 

 

 

 

 

1,895

 

1,895

 

Restructuring charges(4)

 

139

 

941

 

 

51

 

4,625

 

5,756

 

Management and consulting fees(5)

 

 

 

 

 

1,813

 

1,813

 

Operating Performance

 

$

77,348

 

$

40,188

 

$

59,863

 

$

17,310

 

$

(25,563

)

$

169,146

 

Memo: Items excluded from Operating Performance:

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating Performance of discontinued operations(6)

 

$

 

$

 

$

 

$

 

$

(1,109

)

$

(1,109

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Three Months Ended September 30, 2012

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating income (loss)(1)

 

$

51,120

 

$

(799,163

)

$

44,359

 

$

13,297

 

$

(33,227

)

$

(723,614

)

Depreciation and amortization expense

 

18,369

 

11,784

 

2,237

 

1,254

 

3,012

 

36,656

 

EBITDA

 

69,489

 

(787,379

)

46,596

 

14,551

 

(30,215

)

(686,958

)

Interest and net investment income(2)

 

 

 

2,626

 

165

 

1,170

 

3,961

 

Non-cash goodwill and trade name impairment(3)

 

 

845,173

 

 

 

 

845,173

 

Adjusted EBITDA

 

69,489

 

57,794

 

49,222

 

14,716

 

(29,045

)

162,176

 

Non-cash stock-based compensation expense

 

 

 

 

 

1,673

 

1,673

 

Restructuring charges(4)

 

77

 

1,123

 

536

 

154

 

1,432

 

3,322

 

Management and consulting fees(5)

 

 

 

 

 

1,812

 

1,812

 

Operating Performance

 

$

69,566

 

$

58,917

 

$

49,758

 

$

14,870

 

$

(24,128

)

$

168,983

 

Memo: Items excluded from Operating Performance:

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating Performance of discontinued operations(6)

 

$

 

$

 

$

 

$

 

$

(331

)

$

(331

)

 

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Table of Contents

 

(in thousands)

 

Terminix

 

TruGreen

 

American
Home
Shield

 

ServiceMaster
Clean

 

Other
Operations
and
Headquarters

 

Total

 

Nine Months Ended September 30, 2013

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating income (loss)(1)

 

$

207,876

 

$

(686,188

)

$

124,521

 

$

45,441

 

$

(115,233

)

$

(423,583

)

Depreciation and amortization expense

 

54,449

 

37,111

 

5,924

 

3,643

 

10,104

 

111,231

 

EBITDA

 

262,325

 

(649,077

)

130,445

 

49,084

 

(105,129

)

(312,352

)

Interest and net investment income(2)

 

 

 

3,510

 

68

 

2,950

 

6,528

 

Non-cash goodwill and trade name impairment(3)

 

 

673,253

 

 

 

 

673,253

 

Adjusted EBITDA

 

262,325

 

24,176

 

133,955

 

49,152

 

(102,179

)

367,429

 

Non-cash stock-based compensation expense

 

 

 

 

 

3,352

 

3,352

 

Restructuring charges(4)

 

1,101

 

1,347

 

 

350

 

6,533

 

9,331

 

Management and consulting fees(5)

 

 

 

 

 

5,438

 

5,438

 

Operating Performance

 

$

263,426

 

$

25,523

 

$

133,955

 

$

49,502

 

$

(86,856

)

$

385,550

 

Memo: Items excluded from Operating Performance:

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating Performance of discontinued operations(6)

 

$

 

$

 

$

 

$

 

$

(1,755

)

$

(1,755

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Nine Months Ended September 30, 2012

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating income (loss)(1)

 

$

188,628

 

$

(804,694

)

$

112,743

 

$

36,110

 

$

(104,895

)

$

(572,108

)

Depreciation and amortization expense

 

57,725

 

33,947

 

6,512

 

3,763

 

8,256

 

110,203

 

EBITDA

 

246,353

 

(770,747

)

119,255

 

39,873

 

(96,639

)

(461,905

)

Interest and net investment income(2)

 

 

 

5,376

 

165

 

2,458

 

7,999

 

Non-cash goodwill and trade name impairment(3)

 

 

912,873

 

 

 

 

912,873

 

Adjusted EBITDA

 

246,353

 

142,126

 

124,631

 

40,038

 

(94,181

)

458,967

 

Non-cash stock-based compensation expense

 

 

 

 

 

5,131

 

5,131

 

Non-cash credits attributable to purchase accounting(7)

 

(8

)

(8

)

 

 

 

(16

)

Restructuring charges(4)

 

2,894

 

1,943

 

536

 

621

 

6,344

 

12,338

 

Management and consulting fees(5)

 

 

 

 

 

5,437

 

5,437

 

Operating Performance

 

$

249,239

 

$

144,061

 

$

125,167

 

$

40,659

 

$

(77,269

)

$

481,857

 

Memo: Items excluded from Operating Performance:

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating Performance of discontinued operations(6)

 

$

 

$

 

$

 

$

 

$

(939

)

$

(939

)

 


(1)                                 Presented below is a reconciliation of total segment operating income (loss) to net income (loss):

 

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Table of Contents

 

 

 

Three months ended
September 30,

 

Nine months ended
September 30,

 

(In thousands)

 

2013

 

2012

 

2013

 

2012

 

Total Segment Operating Income (Loss)

 

$

120,113

 

$

(723,614

)

$

(423,583

)

$

(572,108

)

Non-operating Expense (Income):

 

 

 

 

 

 

 

 

 

Interest expense

 

63,336

 

62,257

 

187,034

 

186,771

 

Interest and net investment income

 

(2,360

)

(3,961

)

(6,528

)

(7,999

)

Loss on extinguishment of debt

 

 

16,361

 

 

55,554

 

Other expense

 

148

 

141

 

435

 

492

 

Income (Loss) from Continuing Operations before Income Taxes

 

58,989

 

(798,412

)

(604,524

)

(806,926

)

Provision (benefit) for income taxes

 

12,572

 

(94,303

)

(118,110

)

(95,956

)

Equity in losses of joint venture

 

(50

)

(50

)

(164

)

(161

)

Income (Loss) from Continuing Operations

 

46,367

 

(704,159

)

(486,578

)

(711,131

)

Loss from discontinued operations, net of income taxes

 

(679

)

(203

)

(1,075

)

(289

)

Net Income (Loss)

 

$

45,688

 

$

(704,362

)

$

(487,653

)

$

(711,420

)

 


(2)                                Interest and net investment income is primarily comprised of investment income and realized gain (loss) on our American Home Shield segment investment portfolio. Cash, short- and long-term marketable securities associated with regulatory requirements in connection with American Home Shield and for other purposes totaled $237.0 million as of September 30, 2013. American Home Shield interest and net investment income was $0.8 million and $2.6 million for the three months ended September 30, 2013 and 2012, respectively, and $3.5 million and $5.4 million for the nine months ended September 30, 2013 and 2012, respectively. The balance of interest and net investment income primarily relates to (i) investment income from our employee deferred compensation trust (for which there is a corresponding and offsetting change in compensation expense within income (loss) from continuing operations before income taxes) and (ii) interest income on other cash balances.

 

(3)                               Represents pre-tax non-cash impairment charges recorded in the nine months ended September 30, 2013 and the three and nine months ended September 30, 2012 to reduce the carrying values of TruGreen’s goodwill and trade name as a result of the Company’s interim impairment testing of indefinite-lived intangible assets. See Note 5 to the condensed consolidated financial statements for further details.

 

(4)                              Represents restructuring charges primarily related to a branch optimization project at Terminix, a reorganization of field leadership and a restructuring of branch operations at TruGreen, reorganization of leadership at American Home Shield and ServiceMaster Clean, a potential transaction to separate TruGreen from the Company, and an initiative to enhance capabilities and reduce costs in our centers of excellence at Other Operations and Headquarters.

 

(5)                                 Represents management and consulting fees payable to certain related parties. See Note 15 to the condensed consolidated financial statements for further information on management and consulting fees.

 

(6)                                There are no adjustments necessary to reconcile operating loss from discontinued operations to Operating Performance from discontinued operations for the three and nine months ended September 30, 2013 and 2012.

 

(7)                                The Merger was accounted for using purchase accounting. This adjustment represents the aggregate, non-cash adjustments (other than amortization and depreciation) attributable to the application of purchase accounting.

 

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Terminix Segment

 

Three Months Ended September 30, 2013

 

The Terminix segment, which provides termite and pest control services to residential and commercial customers and distributes pest control products, reported a 5.1 percent increase in operating revenue, a 15.6 percent increase in operating income and an 11.2 percent increase in Operating Performance for the third quarter of 2013 compared to the third quarter of 2012. Pest control revenue, which was 58 percent of the segment’s operating revenue in the third quarter of 2013, increased 3.9 percent compared to 2012, reflecting improved price realization, offset, in part, by a 0.5 percent decrease in average pest control customer counts. Absolute pest control customer counts as of September 30, 2013 compared to September 30, 2012 decreased 1.1 percent, driven by a decrease in new unit sales and acquisitions and a 60 bps decrease in the customer retention rate. Termite revenue, which was 36 percent of the segment’s operating revenue in the third quarter of 2013, increased 4.8 percent compared to 2012. Termite renewal revenue comprised 51 percent of total termite revenue, while the remainder consisted of termite new unit revenue. The increase in termite revenue reflects improved price realization on new units and renewals and an increase in termite new unit sales during the quarter, offset, in part, by a 2.3 percent decrease in average customer counts. Absolute termite customer counts as of September 30, 2013 compared to September 30, 2012 declined 2.4 percent driven by a decrease in new unit sales during the last twelve month period and a 60 bps decrease in the customer retention rate. Product distribution revenue, which has lower margins than pest or termite revenue and accounted for approximately six percent of total segment operating revenue, increased $3.4 million in the third quarter of 2013 compared to 2012.

 

Terminix’s Operating Performance increased $7.8 million for the third quarter of 2013 compared to the third quarter of 2012. This increase primarily reflects the impact of higher operating revenue, lower incentive compensation expense and lower termite damage claims expense, offset, in part, by the impact of higher product distribution revenue, which has lower margins than pest or termite revenue.

 

Nine Months Ended September 30, 2013

 

The Terminix segment reported a 3.7 percent increase in operating revenue, a 10.2 percent increase in operating income and a 5.7 percent increase in Operating Performance for the first nine months of 2013 compared to the first nine months of 2012. Pest control revenue, which was 54 percent of the segment’s operating revenue in the first nine months of 2013, increased 4.1 percent compared to 2012, reflecting improved price realization, offset, in part, by a 0.2 percent decrease in average pest control customer counts. Absolute pest control customer counts as of September 30, 2013 compared to September 30, 2012 decreased 1.1 percent, driven by a decrease in new unit sales and acquisitions and a 60 bps decrease in the customer retention rate. Termite revenue, which was 40 percent of the segment’s operating revenue in the first nine months of 2013, increased 2.7 percent compared to 2012. Termite renewal revenue comprised 53 percent of total termite revenue, while the remainder consisted of termite new unit revenue. The increase in termite revenue reflects improved price realization on new units and renewals, offset, in part, by a 2.0 percent decrease in average customer counts. Absolute termite customer counts as of September 30, 2013 compared to September 30, 2012 declined 2.4 percent driven by a decrease in new unit sales and a 60 bps decrease in the customer retention rate. Product distribution revenue, which has lower margins than pest or termite revenue and accounted for approximately five percent of total segment operating revenue, increased $3.5 million in the nine months ended September 30, 2013 compared to 2012.

 

Terminix’s Operating Performance increased $14.2 million for the first nine months of 2013 compared to the first nine months of 2012. Excluding a $2.5 million impairment of licensed intellectual property recorded in the first nine months of 2012, Terminix’s Operating Performance increased $11.7 million. This increase primarily reflects the impact of higher operating revenue, lower incentive compensation expense, and lower termite damage claims expense, offset, in part, by higher bad debt expense, and higher insurance costs.

 

Management Change

 

Effective November 11, 2013, William J. Derwin was appointed as President of the Company’s Terminix segment and reports to Rob Gillette, ServiceMaster’s CEO. Larry T. Pruitt, who had been serving as interim President of Terminix since March 2013, has been appointed Chief Operating Officer of Terminix and reports to Mr. Derwin.

 

TruGreen Segment

 

The TruGreen segment, which provides residential and commercial lawn, tree and shrub care services, ended 2012 with three key challenges: lower customer counts, a product offering that was too narrow and operational inefficiency due to changes in key technology. The Company has taken steps in the first nine months of 2013 to begin to address each of these challenges. First, the Company has made investments in all sales and marketing channels, including higher staffing levels, improved training programs and new sales tools. In addition, the Company redesigned its core product offerings and introduced a tiered product structure, giving customers varying price points to choose from.

 

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Technology integration issues have impacted TruGreen’s ability to service its customers. These inefficiencies adversely impacted operating revenue in the first half of the year and continue to impact labor, vehicle and chemical costs. The Company continues to invest in, and improve, its newly implemented operating systems.

 

Three Months Ended September 30, 2013

 

TruGreen reported comparable operating revenue, an $825.9 million increase in operating income and a 31.8 percent decrease in Operating Performance for the third quarter of 2013 compared to the third quarter of 2012. Revenue from residential lawn service customers, which was 83 percent of the segment’s operating revenue in the third quarter of 2013, increased 0.9 percent compared to 2012, reflecting improved price realization, offset, in part, by a 7.7 percent decline in average residential full program customer counts. Absolute customer counts as of September 30, 2013 compared to September 30, 2012 declined 7.8 percent, driven by a lower customer base at the beginning of the period as compared to the prior year and a 150 bps decrease in the residential full program customer retention rate, offset, in part, by an increase in new unit sales. The decrease in the beginning customer base was significantly impacted by the design of our core product offerings in 2012.

 

TruGreen’s operating income for the third quarter of 2012 included pre-tax non-cash impairment charges of $845.2 million to reduce the carrying values of TruGreen’s goodwill and trade name to their estimated fair values as further discussed in Note 5 to the condensed consolidated financial statements. TruGreen’s Operating Performance decreased $18.7 million for the third quarter of 2013 compared to the third quarter of 2012. This decrease primarily reflects labor, chemical and vehicle inefficiency driven, in part, by integration issues with newly implemented technology; higher bad debt expense; and higher sales staffing levels.

 

Nine Months Ended September 30, 2013

 

The TruGreen segment reported a 10.1 percent decrease in operating revenue, a 14.7 percent improvement in operating loss and an 82.3 percent decrease in Operating Performance for the first nine months of 2013 compared to the first nine months of 2012. Revenue from residential lawn service customers, which was 82 percent of the segment’s operating revenue in the first nine months of 2013, decreased 10.7 percent compared to 2012, reflecting a 9.1 percent decline in average residential full program customer counts and inefficiencies in service delivery caused, in part, by integration issues with newly implemented technology. Absolute customer counts as of September 30, 2013 compared to September 30, 2012 declined 7.8 percent, driven by a lower customer base at the beginning of the year as compared to the prior year and a 150 bps decrease in the residential full program customer retention rate, offset, in part, by an increase in new unit sales. For the first nine months of 2013 compared to 2012, the segment’s operating revenue also reflects a $9.4 million decrease in revenue from commercial customers.

 

TruGreen’s operating income for the first nine months of 2013 and 2012 included pre-tax non-cash impairment charges of $673.3 million and $912.9 million, respectively, to reduce the carrying values of TruGreen’s goodwill and trade name to their estimated fair values as further discussed in Note 5 to the condensed consolidated financial statements. TruGreen’s Operating Performance decreased $118.5 million for the first nine months of 2013 compared to the first nine months of 2012. This decrease primarily reflects the impact of lower operating revenue; labor, chemical and vehicle inefficiency driven, in part, by integration issues with newly implemented technology; higher bad debt expense; higher sales staffing levels; higher costs related to telephone and information technology systems; and increased investments in sales tools.

 

American Home Shield Segment

 

Three Months Ended September 30, 2013

 

The American Home Shield segment, which provides home warranties and preventative maintenance contracts for household systems and appliances, reported a 2.5 percent increase in operating revenue, a 28.7 percent increase in operating income and a 20.3 percent increase in Operating Performance for the third quarter of 2013 compared to the third quarter of 2012. The operating revenue results reflect improved price realization and a 1.8 percent increase in average customer counts. Absolute customer counts as of September 30, 2013 increased 1.8 percent compared to September 30, 2012, driven by an increase in new unit sales, offset, in part, by an 80 bps decrease in the customer retention rate.

 

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American Home Shield’s Operating Performance increased $10.1 million for the third quarter of 2013 compared to the third quarter of 2012. This increase primarily reflects the impact of higher operating revenue, lower claims costs and lower provisions for certain legal matters, offset, in part, by higher sales and marketing costs.

 

American Home Shield is investing in a new operating system that is designed to improve customer relationship management capabilities and enhance our operations. The development has taken longer than anticipated, which has resulted in delays in our implementation. We expect to continue to incur capitalizable and non-capitalizable technology charges through the final implementation date but do not expect these charges to have a material impact on our financial position, results of operations or cash flows.

 

Nine Months Ended September 30, 2013

 

The American Home Shield segment reported a 2.2 percent decrease in operating revenue, a 10.4 percent increase in operating income and a 7.0 percent increase in Operating Performance for the first nine months of 2013 compared to the first nine months of 2012. The operating revenue results reflect a decrease due to differences between years in the timing of contract claims, offset, in part, by improved price realization and a 1.1 percent increase in average customer counts. American Home Shield recognizes revenue over the contract period in proportion to expected direct costs. Absolute customer counts as of September 30, 2013 increased 1.8 percent compared to September 30, 2012, driven by an increase in new unit sales, offset, in part, by an 80 bps decrease in the customer retention rate.

 

American Home Shield’s Operating Performance increased $8.8 million for the first nine months of 2013 compared to the first nine months of 2012. American Home Shield’s Operating Performance included interest and net investment income from the American Home Shield investment portfolio of $3.5 million and $5.4 million for the first nine months of 2013 and 2012, respectively. Additionally, a $3.3 million reduction in tax related reserves was recorded in the first nine months of 2013, and a $5.4 million increase in tax related reserves was recorded in the first nine months of 2012. The remaining $2.0 million increase primarily reflects lower claims costs, including a favorable adjustment to reserves for prior year contract claims, and lower provisions for certain legal matters, offset, in part, by the impact of lower operating revenue, higher sales and marketing costs and investments to drive improvements in service delivery.

 

ServiceMaster Clean Segment

 

Three Months Ended September 30, 2013

 

The ServiceMaster Clean segment, which provides residential and commercial disaster restoration, janitorial and cleaning services through franchises primarily under the ServiceMaster, ServiceMaster Restore and ServiceMaster Clean brand names, on-site wood furniture repair and restoration services primarily under the Furniture Medic brand name and home inspection services primarily under the AmeriSpec brand name, reported a 13.8 percent increase in operating revenue, a 19.9 percent increase in operating income and a 16.4 percent increase in Operating Performance for the third quarter of 2013 compared to the third quarter of 2012. Domestic royalty fees, which were 51 percent of the segment’s operating revenue in the third quarter of 2013, increased 10.2 percent compared to 2012, primarily driven by increases in disaster restoration services. Revenue from janitorial national accounts, which was 14 percent of the segment’s operating revenue in the third quarter of 2013, increased 25.4 percent compared to 2012, driven by strong sales activity. Sales of products to franchisees, which were 9 percent of the segment’s operating revenue in the third quarter of 2013, increased 2.6 percent compared to 2012, driven by higher franchisee demand.

 

ServiceMaster Clean’s Operating Performance increased $2.4 million for the third quarter of 2013 compared to the third quarter of 2012. This increase primarily reflects the impact of higher operating revenue.

 

Nine Months Ended September 30, 2013

 

The ServiceMaster Clean segment reported a 12.2 percent increase in operating revenue, a 25.8 percent increase in operating income and a 21.7 percent increase in Operating Performance for the first nine months of 2013 compared to the first nine months of 2012. Domestic royalty fees, which were 52 percent of the segment’s operating revenue in the first nine months of 2013, increased 7.9 percent compared to 2012, primarily driven by increases in disaster restoration services. Revenue from janitorial national accounts, which was 14 percent of the segment’s operating revenue in the first nine months of 2013, increased 33.1 percent compared to 2012, driven by strong sales activity. Sales of products to franchisees, which were 9 percent of the segment’s operating revenue in the first nine months of 2013, increased 10.5 percent compared to 2012, driven by higher franchisee demand.

 

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Table of Contents

 

ServiceMaster Clean’s Operating Performance increased $8.8 million for the first nine months of 2013 compared to the first nine months of 2012. This increase primarily reflects the impact of higher operating revenue and lower key executive transition charges.

 

Other Operations and Headquarters Segment

 

Three Months Ended September 30, 2013

 

This segment includes the franchised and Company-owned operations of Merry Maids, SMAC and the Company’s headquarters functions. The segment reported a 4.9 percent increase in operating revenue, a 16.6 percent increase in operating loss and a 5.9 percent decrease in Operating Performance for the third quarter of 2013 compared to the third quarter of 2012.

 

Merry Maids, which accounted for 90.6 percent of the segment’s operating revenue in the third quarter of 2013, reported a 3.1 percent increase in operating revenue, a 24.0 percent increase in operating income and a 19.7 percent increase in Operating Performance for the third quarter of 2013 compared to the third quarter of 2012. Revenue from company-owned branches, which was 76 percent of Merry Maids’ operating revenue in the third quarter of 2013, increased 6.5 percent compared to 2012, reflecting a 4.3 percent increase in average customer counts and improved price realization. Absolute customer counts as of September 30, 2013 compared to September 30, 2012 increased 3.7 percent driven by a 70 bps increase in the customer retention rate and an increase in acquisitions, offset, in part, by a decrease in new unit sales. Royalty fees, which were 19 percent of Merry Maids’ operating revenue in the third quarter of 2013, decreased 5.6 percent compared to 2012, driven by fewer franchise license sales. Sales of products to franchisees, which were 5 percent of Merry Maids’ operating revenue in the third quarter of 2013, decreased 9.3 percent compared to 2012, driven by differences between years in the timing of sales of equipment and cleaning supplies.

 

Merry Maids’ Operating Performance increased $0.9 million for the third quarter of 2013 compared to the third quarter of 2012, which primarily reflects the impact of higher operating revenue, lower branch labor costs and a reduction in incentive compensation expense.

 

The Operating Performance of the Company’s headquarters functions and SMAC decreased $2.3 million for the third quarter of 2013 compared to the third quarter of 2012. Key executive transition charges of $1.5 million were recorded in the third quarter of 2013, which included recruiting costs and a signing bonus related to the hiring of Alan J. M. Haughie, our new CFO, and recruiting costs and signing bonuses related to the hiring of other key executives. Additionally, a $2.4 million reversal of reserves related to our medical program was recorded in the third quarter of 2012 for which there was no similar reversal recorded in the segment in the third quarter of 2013. The remaining $1.6 million increase primarily reflects lower costs in our centers of excellence.

 

Nine Months Ended September 30, 2013

 

The segment reported a 4.4 percent increase in operating revenue, a 9.9 percent increase in operating loss and a 12.4 percent decrease in Operating Performance for the first nine months of 2013 compared to the first nine months of 2012.

 

Merry Maids, which accounted for 91.7 percent of the segment’s operating revenue in the first nine months of 2013, reported a 3.1 percent increase in operating revenue, a 47.7 percent increase in operating income and a 38.8 percent increase in Operating Performance for the first nine months of 2013 compared to the first nine months of 2012. Revenue from company-owned branches, which was 75 percent of Merry Maids’ operating revenue in the first nine months of 2013, increased 4.9 percent compared to 2012, reflecting a 6.6 percent increase in average customer counts and improved price realization, offset, in part, by a decline in the frequency of services provided for existing customers. Absolute customer counts as of September 30, 2013 compared to September 30, 2012 increased 3.7 percent driven by a 70 bps increase in the customer retention rate and an increase in acquisitions, offset, in part, by a decrease in new unit sales. Royalty fees, which were 20 percent of Merry Maids’ operating revenue in the first nine months of 2013, decreased 2.3 percent compared to 2012, driven by fewer franchise license sales. Sales of products to franchisees, which were 5 percent of Merry Maids’ operating revenue in the first nine months of 2013, were comparable to 2012.

 

Merry Maids’ Operating Performance increased $4.4 million for the first nine months of 2013 compared to the first nine months of 2012. Technology costs of $4.2 million were recorded in the first nine months of 2012, which related to the abandonment of certain internally developed software. The remaining $0.2 million increase primarily reflects impact of

 

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Table of Contents

 

higher operating revenue and a reduction in incentive compensation expense, offset, in part, by higher technology costs related to a new operating system.

 

The Operating Performance of the Company’s headquarters functions and SMAC decreased $13.9 million for the first nine months of 2013 compared to the first nine months of 2012. Key executive transition charges of $7.7 million and $0.6 million were recorded in the first nine months of 2013 and 2012, respectively, which included recruiting costs and signing bonuses related to the hiring of Robert J. Gillette, our new CEO, and Alan J. M. Haughie, our new CFO, separation charges related to the resignation of Harry J. Mullany III, our former CEO, and recruiting costs and signing bonuses related to the hiring of other key executives. Additionally, a $6.4 million reversal of reserves related to our medical program was recorded in the first nine months of 2012 for which there was no similar reversal recorded in the segment in the first nine months of 2013. The remaining $0.4 million decrease primarily reflects higher expenses in our automobile, general liability and workers’ compensation insurance program, offset, in part, by lower costs in our centers of excellence.

 

Discontinued Operations

 

The components of loss from discontinued operations, net of income taxes for the three and nine months ended September 30, 2013 and 2012 are as follows:

 

 

 

Three months ended
September 30,

 

Nine months ended
September 30,

 

(In thousands)

 

2013

 

2012

 

2013

 

2012

 

Operating loss

 

$

(1,109

)

$

(331

)

$

(1,755

)

$

(939

)

Benefit for income taxes

 

(430

)

(128

)

(680

)

(363

)

Operating loss, net of income taxes

 

(679

)

(203

)

(1,075

)

(576

)

Gain on sale, net of income taxes

 

 

 

 

287

 

Loss from discontinued operations, net of income taxes

 

$

(679

)

$

(203

)

$

(1,075

)

$

(289

)

 

There were no adjustments necessary to reconcile operating loss from discontinued operations to Operating Performance from discontinued operations for the three and nine months ended September 30, 2013 and 2012.

 

FINANCIAL POSITION AND LIQUIDITY

 

Cash Flows from Operating Activities from Continuing Operations

 

Net cash provided from operating activities from continuing operations increased $9.0 million to $109.1 million for the nine months ended September 30, 2013 compared to $100.1 million for the nine months ended September 30, 2012.

 

Net cash provided from operating activities for the nine months ended September 30, 2013 was comprised of $191.0 million in earnings adjusted for non-cash charges, offset, in part, by a $73.4 million increase in cash required for working capital and $8.5 million in cash payments related to restructuring charges. The increase in working capital requirements for the nine months ended September 30, 2013 was driven primarily by normal seasonal activity, offset, in part, by increased accruals for compensation and insurance related payments.  In addition, working capital requirements were negatively impacted by the timing of interest payments on the 2020 Notes.

 

Net cash provided from operating activities for the nine months ended September 30, 2012 was comprised of $289.4 million in earnings adjusted for non-cash charges and $3.0 million in premiums received on issuance of the 8% 2020 Notes, offset, in part, by a $137.7 million increase in cash required for working capital, $42.9 million in cash payments for the call premium paid on the redemption of the remaining $996 million aggregate principal amount of the 2015 Notes and $11.7 million in cash payments related to restructuring charges. Working capital requirements were impacted by normal seasonal working capital needs. In addition, working capital requirements were adversely impacted by the timing of interest payments on the 2020 Notes.

 

Cash Flows from Investing Activities from Continuing Operations

 

Net cash used for investing activities from continuing operations was $113.2 million for the nine months ended September 30, 2013 compared to $98.2 million for the nine months ended September 30, 2012.

 

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Capital expenditures decreased to $57.7 million for the nine months ended September 30, 2013 from $61.6 million for the nine months ended September 30, 2012 and included recurring capital needs and information technology projects, including a new operating system and telecommunications infrastructure at TruGreen and a new operating system at American Home Shield. The Company anticipates that capital expenditures for the full year 2013 will range from $80.0 million to $90.0 million, reflecting recurring needs and the continuation of investments in information systems and productivity enhancing technology including new operating systems at TruGreen, American Home Shield and Merry Maids. The Company fulfilled its vehicle fleet needs through vehicle capital leases in 2012 and the first nine months of 2013 and expects to fulfill its ongoing vehicle fleet needs in the same manner. The Company has no additional material capital commitments at this time.

 

Cash payments for acquisitions for the nine months ended September 30, 2013 totaled $22.6 million, compared with $29.9 million for the nine months ended September 30, 2012. Consideration paid for tuck-in acquisitions consisted of cash payments and debt payable to sellers. The Company expects to continue its tuck-in acquisition program at levels consistent with prior periods.

 

The increase in cash flows from notes receivable, financial investments and securities, net for the nine months ended September 30, 2013 compared to 2012 is primarily driven by increased investments in marketable securities at American Home Shield.

 

Cash flows used for notes receivable from affiliate reflect the amount outstanding under the revolving promissory note with Holdings. See Note 15 to the condensed consolidated financial statements for further details.

 

Cash Flows from Financing Activities from Continuing Operations

 

Net cash used for financing activities from continuing operations was $58.7 million for the nine months ended September 30, 2013 compared to $2.2 million for the nine months ended September 30, 2012.

 

During the nine months ended September 30, 2013, the Company made scheduled principal payments on long-term debt of $37.7 million and made payments on other long-term financing obligations of $4.1 million. Additionally, the Company borrowed an incremental $0.9 million, paid $12.2 million in original issue discount and paid debt issuance costs of $5.6 million as part of the 2013 Term Loan Facility Amendment.

 

During the nine months ended September 30, 2012, the Company sold $1.350 billion aggregate principal amount of the 2020 Notes and used a majority of the proceeds to redeem the remaining $996.0 million aggregate principal amount of the 2015 Notes and to repay $276.3 million of outstanding borrowings under the Term Facilities, made scheduled principal payments on long-term debt of $42.5 million, made payments on other long-term financing obligations of $5.1 million and paid debt issuance costs of $32.3 million related to the sale of the 2020 Notes.

 

Liquidity

 

The Company is highly leveraged, and a substantial portion of the Company’s liquidity needs are due to service requirements on indebtedness and from funding the Company’s operations, seasonal working capital needs and capital expenditures. The agreements governing the Term Facilities, the 2020 Notes and the Revolving Credit Facility contain covenants that limit or restrict the ability of the Company to incur additional indebtedness, repurchase debt, incur liens, sell assets, make certain payments (including dividends) and enter into transactions with affiliates. As of September 30, 2013, the Company was in compliance with the covenants under these agreements that were in effect on such date.

 

The Company’s ongoing liquidity needs are expected to be funded by cash on hand, net cash provided by operating activities and, as required, borrowings under the Revolving Credit Facility. We expect that cash provided from operations and available capacity under the Revolving Credit Facility will provide sufficient funds to operate our business, make expected capital expenditures and meet our liquidity requirements for the following 12 months, including payment of interest and principal on our debt. As of September 30, 2013, the Company had $324.2 million of remaining capacity available under the Revolving Credit Facility. The Company’s borrowing capacity under the Revolving Credit Facility will decrease to $265.2 million beginning July 25, 2014.

 

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Cash and Marketable Securities

 

Cash and short- and long-term marketable securities totaled $525.2 million as of September 30, 2013, compared with $568.5 million as of December 31, 2012. As of September 30, 2013 and December 31, 2012, $237.0 million and $243.7 million, respectively, of the cash and short- and long-term marketable securities balances were associated with regulatory requirements at American Home Shield and for other purposes. Such amounts are identified as being potentially unavailable to be paid to the Company by its subsidiaries. American Home Shield’s investment portfolio has been invested in a combination of high-quality, short-duration fixed-income securities and equities. The Company closely monitors the performance of the investments. From time to time, the Company reviews the statutory reserve requirements to which its regulated entities are subject and any changes to such requirements. These reviews may result in identifying current reserve levels above or below minimum statutory reserve requirements, in which case the Company may adjust its reserves. The reviews may also identify opportunities to satisfy certain regulatory reserve requirements through alternate financial vehicles.

 

Fleet and Equipment Financing Arrangements

 

A portion of the Company’s vehicle fleet and some equipment are leased through month-to-month operating leases, cancelable at the Company’s option. There are residual value guarantees by the Company (which approximated 84 percent of the estimated terminal value at the inception of the lease) relative to these vehicles and equipment, which historically have not resulted in significant net payments to the lessors. The fair value of the assets under all of the fleet and equipment leases is expected to substantially mitigate the Company’s guarantee obligations under the agreements. As of September 30, 2013, the Company’s residual value guarantees related to the leased assets totaled $13.3 million, for which the Company has recorded as a liability the estimated fair value of these guarantees of $0.2 million in the condensed consolidated statement of financial position.

 

The Company has entered into the Fleet Agreement. The Company expects to fulfill substantially all of its vehicle fleet needs in 2013 through the leasing program under the Fleet Agreement. For the nine months ended September 30, 2013, the Company acquired $45.6 million of vehicles under the Fleet Agreement leasing program. All leases under the Fleet Agreement are capital leases for accounting purposes. The lease rental payments include an interest component calculated using a variable rate based on one-month LIBOR plus other contractual adjustments and a borrowing margin totaling 2.45%. The Company has no minimum commitment for the number of vehicles to be obtained under the Fleet Agreement. The Company anticipates that new lease financings under the Fleet Agreement for the full year 2013 will range from $45.0 million to $55.0 million.

 

Under the terms of its fuel swap contracts, the Company is required to post collateral in the event that the fair value of the contracts exceeds a certain agreed upon liability level and in other circumstances required by the counterparty. As of September 30, 2013, the estimated fair value of the Company’s fuel swap contracts was a net asset of $0.3 million, and the Company had posted $2.5 million in letters of credit as collateral under its fuel hedging program, none of which were issued under the Company’s Revolving Credit Facility. The continued use of letters of credit for this purpose could limit the Company’s ability to post letters of credit for other purposes and could limit the Company’s borrowing availability under the Revolving Credit Facility. However, the Company does not expect the fair value of its outstanding fuel swap contracts to materially impact its financial position or liquidity.

 

Term Facilities

 

On February 22, 2013, the Company entered into the 2013 Term Loan Facility Amendment to amend the Credit Agreement primarily to extend the maturity date of a portion of the borrowings under the Term Loan Facility. Pursuant to the 2013 Term Loan Facility Amendment, the maturity of the outstanding Tranche A loans was extended, and such loans were converted into Tranche C loans. The maturity date for the new Tranche C loans is January 31, 2017. The interest rates applicable to the Tranche C loans under the Term Loan Facility are based on a fluctuating rate of interest measured by reference to either, at the Company’s option, (i) an adjusted London inter-bank offered rate (adjusted for maximum reserves) plus 3.25 percent, with a minimum adjusted London inter-bank offered rate of 1.00 percent or (ii) an alternate base rate plus 2.25 percent, with a minimum alternate base rate of 2.00 percent. As part of the 2013 Term Loan Facility Amendment, the Company paid an original issue discount equal to 1.00 percent of the outstanding borrowings, or $12.2 million. Voluntary prepayments of borrowings under the Tranche C Loans are permitted at any time, in minimum principal amounts, without premium or penalty, except for a 1.00 percent premium payable in connection with certain repricing transactions within the first year.

 

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As a result of the 2012 Term Loan Facility Amendment and the 2013 Term Loan Facility Amendment, the Company has, as of September 30, 2013, approximately $2.194 billion of outstanding borrowings maturing January 31, 2017, after including the unamortized portion of the original issue discount paid. Additionally, following the 2012 Term Loan Facility Amendment and the 2013 Term Loan Facility Amendment the availability under the synthetic letter of credit facility will be reduced from the current availability of $137.6 million to $77.9 million as of July 24, 2014. The remaining $77.9 million of availability under the synthetic letter of credit will mature January 31, 2017.

 

Senior Notes

 

In August 2012, the Company sold in transactions exempt from registration under the Securities Act of 1933, as amended, $750 million aggregate principal amount of 7% 2020 Notes. In connection with the issuance of the 7% 2020 Notes, the Company entered into a registration rights agreement, pursuant to which the Company filed with the SEC a registration statement with respect to the resale of the 7% 2020 Notes, which was declared effective on April 18, 2013. The 7% 2020 Notes will mature on August 15, 2020 and bear interest at a rate of 7 percent per annum. The 7% 2020 Notes are guaranteed on a senior unsecured basis by certain domestic subsidiaries of the Company. The Company used a majority of the proceeds from the 7% 2020 Notes to redeem the remaining $396 million aggregate principal amount of its 2015 Notes and to repay $276 million of outstanding borrowings under its Term Facilities during the third quarter of 2012.

 

Accounts Receivable Securitization

 

The Company has an accounts receivable securitization arrangement under which Terminix and TruGreen may sell certain eligible trade accounts receivable to Funding, the Company’s wholly owned, bankruptcy-remote subsidiary, which is consolidated for financial reporting purposes. Funding, in turn, may transfer, on a revolving basis, an undivided percentage ownership interest of up to $50.0 million in the pool of accounts receivable to one or both of the Purchasers. The amount of the eligible receivables varies during the year based on seasonality of the businesses and could, at times, limit the amount available to the Company from the sale of these interests. As of September 30, 2013, the amount of eligible receivables was approximately $42.8 million.

 

During the nine months ended September 30, 2013, there were no transfers of interests in the pool of trade accounts receivable to Purchasers under this arrangement. As of September 30, 2013 and December 31, 2012, the Company had $10.0 million outstanding under the arrangement and, as of September 30, 2013, had $32.8 million of remaining capacity available under the accounts receivable securitization arrangement.

 

The accounts receivable securitization arrangement is a 364-day facility scheduled to mature on December 23, 2013. Unless the arrangement is renegotiated or extended prior to its expiration, all obligations under the accounts receivable securitization arrangement must be repaid by December 23, 2013.

 

Limitations on Distributions and Dividends by Subsidiaries

 

As a holding company, we depend on our subsidiaries to distribute funds to us so that we may pay our obligations and expenses, including our debt service obligations. The ability of our subsidiaries to make distributions and dividends to us depends on their operating results, cash requirements and financial condition and general business conditions, as well as restrictions under the laws of their jurisdictions.

 

The payment of ordinary and extraordinary dividends by the Company’s subsidiaries that are regulated as an insurance, home warranty, service contract or similar company is subject to applicable state law limitations. Insurance subsidiaries and home warranty and similar subsidiaries (through which ServiceMaster conducts its American Home Shield business) are subject to significant regulatory restrictions under the laws and regulations of the states in which they operate. Among other things, such laws and regulations require certain such subsidiaries to maintain minimum capital and net worth requirements and may limit the amount of ordinary and extraordinary dividends and other payments that these subsidiaries can pay to ServiceMaster. For example, certain states prohibit payment by these subsidiaries to ServiceMaster of dividends in excess of 10% of their capital as of the most recent year end, as determined in accordance with prescribed insurance accounting practices in those states. Of the $237.0 million as of September 30, 2013, which we identify as being potentially unavailable to be paid to the Company by its subsidiaries, approximately $193.5 million is held by our home warranty and insurance subsidiaries and is subject to these regulatory limitations on the payment of funds to us. Such limitations will be in effect through the end of 2013, and we expect similar limitations will be in effect in 2014. The remainder of the $237.0 million, or $43.5 million, is related to amounts that the Company’s management does not consider readily available to be used to service indebtedness due, among other reasons, to the Company’s cash management practices and working capital

 

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needs at various subsidiaries. None of the subsidiaries of ServiceMaster are obligated to make funds available to ServiceMaster through the payment of dividends.

 

We consider undistributed earnings of our foreign subsidiaries as of September 30, 2013, to be indefinitely reinvested and, accordingly, no U.S. income taxes have been provided thereon. The amount of cash associated with indefinitely reinvested foreign earnings was approximately $15.8 million and $28.7 million as of September 30, 2013 and December 31, 2012, respectively. We have not repatriated, nor do we anticipate the need to repatriate, funds to the United States to satisfy domestic liquidity needs arising in the ordinary course of business, including liquidity needs associated with our domestic debt service requirements.

 

Contractual Obligations

 

The 2012 Form 10-K includes disclosure of the Company’s contractual obligations and commitments as of December 31, 2012. The Company continues to make the contractually required payments, and, therefore, the 2013 obligations and commitments as listed in the 2012 Form 10-K have been reduced by the required payments. Other than the debt transactions discussed above in “Term Facilities”, there were no material changes outside of the ordinary course of business in the Company’s previously disclosed contractual obligations and commitments during the nine months ended September 30, 2013.

 

Off-Balance Sheet Arrangements

 

The Company has off-balance sheet arrangements in the form of guarantees as discussed in Note 4 of the condensed consolidated financial statements.

 

Information Regarding Forward-Looking Statements

 

This report contains forward-looking statements and cautionary statements. Some of the forward-looking statements can be identified by the use of forward-looking terms such as “believes,” “expects,” “may,” “will,” “shall,” “should,” “would,” “could,” “seeks,” “aims,” “projects,” “is optimistic,” “intends,” “plans,” “estimates,” “anticipates” or other comparable terms. Forward-looking statements include, without limitation, all matters that are not historical facts. They appear in a number of places throughout this report and include, without limitation, statements regarding our intentions, beliefs, assumptions or current expectations concerning, among other things, financial position; results of operations; cash flows; prospects; commodities trends; growth strategies or expectations; issues related to the separation of TruGreen from ServiceMaster; TruGreen’s strategy and ability to address the challenges described above; expectations of American Home Shield’s and Merry Maids’ new operating systems, which are currently under development, and TruGreen’s new operating system, which was recently deployed; capital expenditures and requirements, including for American Home Shield’s, TruGreen’s and Merry Maids’ new operating systems; plans for equipping TruGreen’s sales associates with handheld technology to make the sales process more efficient and effective; human resources, finance and other outsourcing and insourcing arrangements; customer retention; the continuation of acquisitions, including the integration of any acquired company and risks relating to any such acquired company; fuel prices; estimates of future amortization expense for intangible assets; attraction and retention of key personnel; the impact of interest rate hedges and fuel swaps; the cost savings from restructurings and reorganizations and expected charges related to such restructurings and reorganizations; the impact on the amount of unrecognized tax benefits resulting from pending tax settlements and expiration of statutes of limitations; the valuation of marketable securities; estimates of accruals for self-insured claims related to workers’ compensation, auto and general liability risks; estimates of accruals for home warranty claims; estimates of future payments under operating and capital leases; the outcome (by judgment or settlement) and costs of legal or administrative proceedings, including, without limitation, collective, representative or class action litigation; and the impact of prevailing economic conditions.

 

Forward-looking statements are subject to known and unknown risks and uncertainties, many of which may be beyond our control. We caution you that forward-looking statements are not guarantees of future performance or outcomes and that actual performance and outcomes, including, without limitation, our actual results of operations, financial condition and liquidity, and the development of the market segments in which we operate, may differ materially from those made in or suggested by the forward-looking statements contained in this report. In addition, even if our results of operations, financial condition and cash flows, and the development of the market segments in which we operate, are consistent with the forward-looking statements contained in this report, those results or developments may not be indicative of results or developments in subsequent periods. A number of important factors, including, without limitation, the risks and uncertainties discussed in Item 1A of this report below, Item 1A — Risk Factors in Part I of the 2012 Form 10-K and in “Risk Factors” in the Company’s Form S-4, as amended,

 

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filed on April 16, 2013, could cause actual results and outcomes to differ materially from those reflected in the forward-looking statements. Additional factors that could cause actual results and outcomes to differ from those reflected in forward-looking statements include, without limitation:

 

·      The separation of TruGreen from the Company is a complex transaction and is subject to various closing conditions, along with key issues that must be evaluated and finalized, including (i) the capital structure and liquidity needs of TruGreen as an independent company; (ii) TruGreen’s ability to close on a revolving loan facility on acceptable terms; (iii) the terms and conditions of transition services arrangements and related separation agreements between the Company and TruGreen and the amount of transition costs to be incurred; (iv) compliance with applicable requirements under the Company’s agreements; (v) obtaining assignments and consents by material vendors and other suppliers; (vi) board of directors approvals and (vii) other important separation, spin-off and transition matters that may involve significant costs to the Company.

 

·                  the effects of our substantial indebtedness and the limitations contained in the agreements governing such indebtedness;

 

·                  our ability to generate the significant amount of cash needed to fund our operations and service our debt obligations, among other things;

 

·                  changes in interest rates, because a significant portion of our indebtedness bears interest at variable rates;

 

·                  changes in the discount rates, revenue growth, cash flow growth rates or other assumptions used by the Company in its assessment for impairment of goodwill and intangible assets and adverse economic conditions or other factors that would result in significant impairment charges to our goodwill and/or intangible assets;

 

·                  our ability to secure sources of financing or other funding to allow for leasing of commercial vehicles, primarily for Terminix and TruGreen;

 

·                  our ability to successfully implement our strategy for TruGreen, including the redesign of TruGreen’s product mix and the re-balancing of its sales mix and marketing program and the deployment of TruGreen’s new mobility technology;

 

·                  changes in the source and intensity of competition in our market segments;

 

·                  our ability to attract and retain key personnel;

 

·                  weather conditions, including, without limitation, potential impacts, if any, from climate change, known and unknown, and seasonality factors that affect the demand for, or our ability to provide, our services and the cost and quantity of our claims and services;

 

·                  higher commodity prices and lack of availability thereof, including, without limitation, fuel and chemicals (primarily at Terminix and TruGreen), which could impact our ability to provide our services and the profitability of our brands;

 

·                  increases in operating costs, such as higher insurance premiums, self-insurance costs, labor expense and compensation and benefits costs, including, without limitation, costs related to the comprehensive health care reform law enacted in 2010;

 

·                  associate retention and labor shortages, changes in employment and wage and hour laws and regulations, such as equal pay initiatives, additional anti-discrimination rules or tests and different interpretations of exemptions from overtime laws;

 

·                  epidemics, pandemics or other public health concerns or crises that could affect the demand for, or our ability to provide, our services, resulting in a reduction in operating revenue;

 

·                  a continuation or change in general economic, financial and credit conditions in the United States and elsewhere (for example, any adverse developments in the global credit and financial markets due to the ongoing European financial and economic crisis and the United States debt ceiling, deficit and budget issues), especially as such may affect home sales, consumer or business liquidity, bank failures, consumer or commercial confidence or spending levels including as a result of inflation or deflation, unemployment, interest rate fluctuations, changes in discount rates, mortgage foreclosures and subprime credit dislocations;

 

·                  non-payment by, or failure of, any insurance company that provides insurance or reinsurance to us or of third-party contract partners, including counterparties to our fuel swaps;

 

·                  changes in our services or products;

 

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·                  existing and future governmental regulation and the enforcement thereof, including, without limitation, regulation relating to the environment, including the Federal Trade Commission rules on green marketing; restricting or banning of telemarketing, including sales calls to cellular phones; door-to-door solicitation; direct mail or other marketing activities; Terminix’s termite inspection and protection plan; chemicals used in our businesses; regulations impacting contractual provisions requiring arbitration or automatic renewals of contracts; or other legislation, regulation or interpretations impacting our business;

 

·                  laws and regulations relating to financial reform and the use of derivative instruments and any new regulations or changes in existing regulations promulgated by the U.S. Consumer Financial Protection Bureau;

 

·                  the success of, and costs associated with, restructuring initiatives;

 

·                  the number, type, outcomes (by judgment or settlement) and costs of legal, regulatory or administrative proceedings, including, without limitation, collective, representative or class action litigation, and changes in the law regarding arbitration and conduct of collective, representative and class action litigation;

 

·                  labor organizing activities at our subsidiaries or our franchisees and new regulations or changes in existing regulations and procedures by the National Labor Relations Board, including those that may affect our associates, such as our arbitration and other policies;

 

·                  risk of liabilities being passed through from our franchisees and licensees;

 

·                  risks associated with acquisitions or other strategic transactions, including, without limitation, acquired liabilities, retaining customers from businesses acquired, achieving expected synergies from acquired businesses and difficulties in integrating acquired businesses or implementing strategic transactions generally, in addition to risks associated with international acquisition transactions or joint ventures;

 

·                  risks associated with dispositions, for example, post-closing claims being made against us, post-closing purchase price adjustments (including, without limitation, items related to working capital), disruption to our other businesses during the disposition process or thereafter; credit risks associated with any buyer of such disposed businesses and our ability to collect funds due from any such buyer related to seller financings, licensing arrangements, transition services arrangements or surety bond guarantees;

 

·                  constraints associated with non-compete agreements or other restrictive covenants entered into by the Company, including, without limitation, in connection with business dispositions or strategic contracts, some or all of which may restrict our ability to conduct business in particular market segments or compete in particular geographic regions;

 

·                  risks associated with budget deficits at federal, state and local levels resulting from economic conditions, which could result in federal, state and local governments decreasing their purchasing of our products or services and/or increasing taxes or other fees on businesses, including ServiceMaster, to generate more tax revenues, which could negatively impact spending by commercial customers and municipalities on our services;

 

·                  regulations imposed by several states related to our home warranty and insurance subsidiaries, including those limiting the amount of funds that can be paid to the Company by its subsidiaries;

 

·                  changes in claims trends in our medical plan and our automobile, general liability and workers’ compensation program;

 

·                  significant disruptions, terminations or substandard performance of our outsourced services, including possible breaches by third-party vendors of their agreements with us;

 

·                  the cost, timing, structuring or results of our business process outsourcing (and insourcing), including, without limitation, any current or future outsourcing (or insourcing) or restructuring of all or portions of our information technology, call center, certain human resource functions and other corporate functions, and risks associated with such outsourcing (or insourcing) or restructuring or transitioning from outsourcing providers to insourcing;

 

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·                  costs and timing of implementation of upgrades to our information technology systems, including the completion of American Home Shield’s, TruGreen’s and Merry Maids’ new operating systems (certain aspects of which are related to customer relationship management and mobility technology) and the information technology initiatives for our human resources and other corporate functions, which are intended to: enhance customer service; protect against theft of customer and corporate sensitive information; comply with industry standards; and minimize disruptions in the Company’s operations and centers of excellence; and

 

·                  other factors described in this report and from time to time in documents that we file with the SEC.

 

You should read this report completely and with the understanding that actual future results may be materially different from expectations. All forward-looking statements made in this report are qualified by these cautionary statements. These forward-looking statements are made only as of the date of this report, and we do not undertake any obligation, other than as may be required by law, to update or revise any forward-looking or cautionary statements to reflect changes in assumptions, the occurrence of events, unanticipated or otherwise, changes in future operating results over time or otherwise.

 

Comparisons of results for current and any prior periods are not intended to express any future trends, or indications of future performance, unless expressed as such, and should only be viewed as historical data.

 

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

 

Interest Rate Risk

 

The Company is exposed to the impact of interest rate changes and manages this exposure through the use of variable-rate and fixed-rate debt. In the Company’s opinion, the market risk associated with debt obligations and other significant instruments as of September 30, 2013 has not materially changed from December 31, 2012 (see Item 7A of the 2012 Form 10-K).

 

Fuel Price Risk

 

The Company is exposed to market risk for changes in fuel prices through the consumption of fuel by its vehicle fleet in the delivery of services to its customers. The Company uses approximately 20 million gallons of fuel on an annual basis. A ten percent change in fuel prices would result in a change of approximately $7.1 million in the Company’s annual fuel cost before considering the impact of fuel swap contracts.

 

The Company uses fuel swap contracts to mitigate the financial impact of fluctuations in fuel prices. The Company does not enter into these contracts for trading or speculative purposes. As of September 30, 2013, the Company had fuel swap contracts to pay fixed prices for fuel with an aggregate notional amount of $37.4 million, maturing through 2014. The estimated fair value of these contracts as of September 30, 2013 was a net asset of $0.3 million. These fuel swap contracts provide a fixed price for approximately 56 percent and 39 percent of the Company’s estimated fuel usage for the remainder of 2013 and 2014, respectively.

 

ITEM 4. CONTROLS AND PROCEDURES

 

Effectiveness of Disclosure Controls and Procedures. ServiceMaster’s CEO, Robert J. Gillette, and ServiceMaster’s Senior Vice President and CFO, Alan J. M. Haughie, have evaluated ServiceMaster’s disclosure controls and procedures (as defined in Rule 15d-15(e)) as of the end of the period covered by this Quarterly Report on Form 10-Q. Messrs. Gillette and Haughie have concluded that both the design and operation of ServiceMaster’s disclosure controls and procedures were effective as of September 30, 2013.

 

Changes in Internal Control over Financial Reporting. No change in ServiceMaster’s internal control over financial reporting occurred during the third quarter of 2013 that has materially affected, or is reasonably likely to materially affect, ServiceMaster’s internal control over financial reporting.

 

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PART II. OTHER INFORMATION

 

ITEM 1. LEGAL PROCEEDINGS

 

In the ordinary course of conducting business activities, the Company and its subsidiaries become involved in judicial, administrative and regulatory proceedings involving both private parties and governmental authorities. These proceedings include insured and uninsured matters that are brought on an individual, collective, representative and class action basis, or other proceedings involving regulatory, employment, general and commercial liability, automobile liability, wage and hour, environmental and other matters. The Company has entered into settlement agreements in certain cases, including with respect to putative collective and class actions, which are subject to court or other approvals. If one or more of the Company’s settlements are not finally approved, the Company could have additional or different exposure, which could be material. At this time, the Company does not expect any of these proceedings to have a material effect on its reputation, business, financial position, results of operations or cash flows; however, the Company can give no assurance that the results of any such proceedings will not materially affect its reputation, business, financial position, results of operations and cash flows.

 

ITEM 1A. RISK FACTORS

 

Risks related to the proposed TruGreen separation Transaction

 

The proposed separation and spin-off of our TruGreen business is subject to various risks and may not be completed on the terms or timeline currently contemplated, if at all.

 

On November 14, 2013, we announced our intention to pursue the separation and spin-off of our TruGreen business. The separation of TruGreen from the Company is a complex transaction and is subject to a number of important closing conditions, along with key issues that still must be evaluated and finalized, including (i) the capital structure and liquidity needs of TruGreen as an independent company, (ii) TruGreen’s ability to close on a revolving loan facility on acceptable terms, (iii) the terms and conditions of transition services arrangements and related separation agreements between the Company and TruGreen and the amount of transition costs to be incurred, (iv) compliance with applicable requirements under the Company’s agreements, (v) obtaining assignments and consents by material vendors and other suppliers, (vi) board of directors approvals and (vii) other important separation, spin-off and transition matters that may involve significant costs to the Company.  Completion of the Transaction will require us to incur additional fees and expenses and require significant amounts of our management’s time and effort which may divert management’s attention from our businesses. The Transaction will also result in the division of key employees into the two separate companies which may create a knowledge and skill gap. We cannot assure you that we will be able to complete the Transaction on the terms or on the timeline that we announced, if at all.

 

If the proposed TruGreen separation Transaction were ultimately determined to be a taxable transaction for U.S. federal income tax purposes, then we could be subject to significant tax liability.

 

The proposed separation and spin-off Transaction is conditioned upon the receipt of an opinion of tax counsel with respect to the tax-free nature of the Transaction to Holdings, TruGreen and Holdings’ stockholders under Section 355 and related provisions of the Internal Revenue Code of 1986, as amended. The opinion will rely on an Internal Revenue Service (“IRS”) private letter ruling, which we have received, as to matters covered by the ruling. The tax opinion will be based on, among other things, certain assumptions and representations as to factual matters made by us, which, if incorrect or inaccurate in any material respect, would jeopardize the conclusions reached by tax counsel in its opinion. The opinion will not be binding on the IRS or the courts, and the IRS or the courts may not agree with the opinion.  If the Transaction were ultimately determined not to be tax-free, we could be liable for the U.S. federal income taxes in the event such liability is incurred. Furthermore, events subsequent to the separation and spin-off could cause us to recognize a gain in connection with the Transaction.

 

In addition, as is customary with tax-free spin-off transactions, we and the equity owners of Holdings will be limited in our ability to pursue certain strategic transactions with respect to ServiceMaster after the spin-off is completed.

 

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Federal and state fraudulent transfer laws and Delaware corporate law may permit a court to void the spin-off, which would adversely affect our financial condition and our results of operations.

 

In connection with the proposed separation Transaction, we intend to undertake several corporate restructuring transactions which, along with the contributions and distributions to be made as part of the spin-off, may be subject to challenge under federal and state fraudulent conveyance and transfer laws as well as under Delaware corporate law.

 

Under applicable laws, any transaction, contribution or distribution contemplated as part of the spin-off could be voided as a fraudulent transfer or conveyance if, among other things, the transferor received less than reasonably equivalent value or fair consideration in return and, at the time of the transfer, was insolvent (or rendered insolvent) by reason of the transfer.

 

We cannot be certain as to the standards a court would use to determine whether or not any entity involved in the spin-off was insolvent at the relevant time.  In general, however, a court would look at various facts and circumstances related to the entity in question, including evaluation of whether or not:

 

·      the sum of its debts, including contingent and unliquidated liabilities, was greater than the fair saleable value of all of its assets;

 

·      the present fair saleable value of its assets was less than the amount that would be required to pay its probable liability on its existing debts, including contingent liabilities, as they become absolute and mature; or

 

·      it could not pay its debts as they became due.

 

If a court were to find that any transaction, contribution or distribution involved in the spin-off was a fraudulent transfer or conveyance, the court could void the transaction, contribution or distribution.  In addition, the spin-off could also be voided if a court were to find that the spin-off is not a legal dividend under Delaware corporate law.  The resulting complications, costs and expenses of either finding would materially adversely affect our financial condition and results of operations.

 

Following the separation Transaction, our directors and officers may have actual or potential conflicts of interest because of their equity ownership in TruGreen.

 

Following the separation Transaction, our directors and officers may own shares of TruGreen’s common stock or be affiliated with certain equity owners of TruGreen. This ownership may create, or may create the appearance of, conflicts of interest when these directors and officers are faced with decisions that could have different implications for ServiceMaster and TruGreen. In connection with the Transaction, we expect to enter into a transition services agreement and other separation support services agreements with TruGreen under which we will provide a range of support services to TruGreen for a limited period of time.  Potential conflicts of interest could arise in connection with the resolution of any dispute that may arise between ServiceMaster and TruGreen regarding the terms of the transition services agreement or other agreements governing the Transaction and the relationship thereafter between the companies.

 

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ITEM 6. EXHIBITS

 

Exhibit No.

 

Description of Exhibit

 

 

 

10.1

 

Offer Letter, dated as of August 26, 2013, by and between Alan J. M. Haughie and The ServiceMaster Company is incorporated by reference to Exhibit 10.1 to the registrant’s Current Report on Form 8-K filed on August 29, 2013 (File No. 001-14762).

 

 

 

10.2

 

Severance Agreement, dated as of August 26, 2013, by and between Alan J. M. Haughie and The ServiceMaster Company is incorporated by reference to Exhibit 10.2 to the registrant’s Current Report on Form 8-K filed on August 29, 2013 (File No. 001-14762).

 

 

 

10.3

 

Amendment to Employment Agreement, dated as of August 13, 2013, by and between Robert J. Gillette and ServiceMaster Global Holdings, Inc. is incorporated by reference to Exhibit 10.4 to the registrant’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2013 (File No. 001-14762).

 

 

 

31.1

 

Certification of Chief Executive Officer Pursuant to Rule 15d — 14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

 

 

 

31.2

 

Certification of Chief Financial Officer Pursuant to Rule 15d — 14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

 

 

 

32.1

 

Certification of Chief Executive Officer Pursuant to Section 1350 of Chapter 63 of Title 18 of the United States Code, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

 

 

 

32.2

 

Certification of Chief Financial Officer Pursuant to Section 1350 of Chapter 63 of Title 18 of the United States Code, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

 

 

 

101.INS

 

XBRL Instance Document

 

 

 

101.SCH

 

XBRL Taxonomy Extension Schema

 

 

 

101.CAL

 

XBRL Taxonomy Extension Calculation Linkbase

 

 

 

101.DEF

 

XBRL Taxonomy Extension Definition Linkbase

 

 

 

101.LAB

 

XBRL Taxonomy Extension Label Linkbase

 

 

 

101.PRE

 

XBRL Extension Presentation Linkbase

 

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SIGNATURE

 

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

 

Date: November 14, 2013

 

 

THE SERVICEMASTER COMPANY

 

(Registrant)

 

 

 

 

By:

/s/ Alan J. M. Haughie

 

 

Alan J. M. Haughie

 

 

Senior Vice President and Chief Financial Officer

 

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