Bitwarden partner program enables MSP to scale secure access, with single sign-on (SSO) and event logs accelerating onboarding and broad adoption

Bitwarden, the trusted leader in password, passkey, and secrets management, today announced that Convergence Networks, a North American managed service provider (MSP) serving highly regulated industries, saw a 238% increase in employee password manager usage after replacing its previous solution with Bitwarden. This momentum helped the MSP accelerate client deployments through the Bitwarden partner program. By leveraging event logging and single sign-on (SSO) capabilities, Convergence modernized access controls and streamlined credential workflows across internal and client environments.

Convergence replaced a legacy password manager following repeated security incidents, integrating Bitwarden into its cybersecurity offerings to strengthen identity protection. Serving clients across financial services, healthcare, manufacturing, and engineering, the MSP selected Bitwarden for its trusted open source foundation, proven security track record, and seamless compatibility with identity providers (IdPs) such as Microsoft Entra ID. The deployment enabled faster client onboarding and stronger shared credential oversight.

“Bitwarden is a reliable, reputable solution without a history of security vulnerabilities,” said John Stephens, Chief Information Security Officer, Convergence Networks. “Its ease of administration and deployment, and its economic attractiveness make it the ideal password manager to offer to our clients.”

The MSP also cited Bitwarden event logs as essential for maintaining accountability and managing privileged access across complex environments. Integration with Microsoft tools enabled Convergence to reduce administrative time and centralize credential workflows, leading to faster adoption, especially among users new to password management solutions.

“It’s very useful to have pride in a platform through our own internal experiences because we can wholeheartedly recommend it to our customers,” said Josh Plumlee, IT Manager, Convergence Networks.

As part of the Bitwarden partner program, Convergence Networks benefits from usage-based pricing, not-for-resale (NFR) licenses, consolidated billing, and a multi-tenant deployment architecture that supports rapid onboarding. Program features enable MSPs like Convergence Networks to embed credential security into broader offerings, including cybersecurity audits, end-user training, and policy enforcement.

To learn more about how Convergence Networks adds value with Bitwarden, visit: https://bitwarden.com/resources/bitwarden-channel-partner-convergence-networks/

About Bitwarden

Bitwarden equips enterprises and individuals with the power to securely manage and share information online with trusted open source security solutions. With a password manager for everyone, users can easily manage their entire online identity anywhere. Bitwarden Secrets Manager and Passwordless.dev enhance developer secrets security and streamline passkey development for end users and workforce authentication. Founded in 2016, Bitwarden serves over 50,000 businesses and more than 10 million users worldwide across 180 countries in 50+ languages. The company is headquartered in Santa Barbara, California. Learn more at bitwarden.com.

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