ECP Launches Move-Ins: Helping Senior Living Communities Increase Occupancy and Deliver an Exceptional Welcome Experience for Residents and Their Families

ECP, the all-in-one software trusted by over 8,00 senior living communities, has launched ECP Move-Ins—a new solution designed to simplify and accelerate the resident move-in process, helping providers increase occupancy, reduce administrative hassle, and create a more welcoming experience for new residents and their families.

For many communities, moving in a new resident often gets delayed by in-person meetings, paper documents, scattered processes, and miscommunication. ECP Move-Ins replaces the chaos with a connected, user-friendly system that brings every step—from initial tour to completed documentation—into one centralized place. The result: faster move-ins, higher occupancy, and more time spent where it matters most—with residents.

“The move-in process sets the tone for the entire resident experience,” said Carly Smith, VP of Product at ECP. “We built ECP Move-Ins to help communities streamline that process—so teams can spend less time tracking down forms and more time building relationships.”

With ECP Move-Ins, communities can:

• Move Residents in Faster: Eliminate delays for a smoother move-in process that sets the stage for a positive resident experience.
• Deliver a Better First Impression: Families experience less stress and more transparency from day one.
• Make Staff More Efficient: Automated workflows and integration with ECP’s Clinical and CRM tools reduce manual entry and redundant tasks.
• Stay Organized and On Track: With task lists tailored to your community’s needs, every step is accounted for.
• Build Family Trust: Keep families in the loop throughout the process, showing them their loved one is in good hands.

“This is more than a tool—it’s about giving staff the right processes to create a seamless move-in experience,” Smith added. “When move-ins run smoothly, families feel reassured, and residents settle in with greater ease.”

Ready to upgrade your communities resident move-ins process? Learn more or request a demo at www.ecp123.com/move-ins.

About ECP

ECP is the leading all-in-one software provider for senior living communities, offering eMAR, EHR, CRM, Move-Ins, and Billing and business intelligence solutions. Designed to enhance resident care, staff efficiency, and operational success, ECP’s technology is trusted by over 8,000 of communities nationwide. With a commitment to seamless integrations and data accessibility, ECP is making senior living software simpler and smarter.

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“The move-in process sets the tone for the entire resident experience. We built ECP Move-Ins to help communities streamline that process—so teams can spend less time tracking down forms and more time building relationships.”