Prepared by R.R. Donnelley Financial -- Definitive Proxy Statement
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
SCHEDULE 14A
 
Proxy Statement Pursuant to Section 14(a) of
the Securities Exchange Act of 1934
 
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LOGO
 
Joe W. Forehand
Chairman & CEO
 
June 4, 2002
 
Dear Fellow Shareholder:
 
The board of directors of Accenture Ltd is pleased to announce that the 2002 Annual General Meeting of Shareholders (the “Annual Meeting”) will be held at 10:00 a.m., local time, on July 11, 2002 at The Fairmont Hamilton Princess Hotel, 76 Pitt’s Bay Road, Pembroke HM 08, Bermuda.
 
At this year’s meeting you will vote on the appointment of five directors, the re-appointment of four additional directors and the appointment of KPMG LLP as our independent auditors. The audited, consolidated financial statements of Accenture Ltd and its subsidiaries for the fiscal year ended August 31, 2001 will be received at the Annual Meeting.
 
We have included with this letter a Notice of the Annual Meeting and a proxy statement that describes the meeting and the items being voted upon at the meeting. In addition, we have included additional information about our business, including our financial statements and other information.
 
Your vote is very important to us. Please let us know whether you plan to attend the Annual Meeting by marking the appropriate box on your proxy card. If you do not plan to attend the meeting, we encourage you to read the enclosed proxy statement and submit your completed proxy prior to the Annual Meeting so that your shares will be represented and voted. You may submit your proxy either by returning the enclosed proxy card or by submitting your proxy over the telephone or the Internet. If you plan to attend the Annual Meeting, you can submit your proxy before the meeting and still vote in person at the meeting.
 
We are pleased to offer our shareholders the opportunity to receive shareholder communications electronically. You can find more information on receiving these communications electronically in the “Electronic Delivery of Shareholder Communications” section on page 19 of the proxy statement. By choosing to receive these materials electronically, you help support us in controlling our printing and postage costs, and we hope that you find this service convenient and useful.
 
You will be able to access a written transcript of the Annual Meeting on our website at www.accenture.com, which will be posted shortly after the meeting.
 
Thank you for your continued support.
 
LOGO
 
JOE W. FOREHAND
Chairman & CEO
 


LOGO
 
 
 
____________
 
NOTICE OF 2002 ANNUAL GENERAL MEETING OF SHAREHOLDERS
 
____________
 
The 2002 Annual General Meeting of Shareholders of Accenture Ltd will be held at The Fairmont Hamilton Princess Hotel, 76 Pitt’s Bay Road, Pembroke HM 08, Bermuda, on July 11, 2002 at 10:00 a.m., local time, for the following purposes:
 
To receive the report of our independent auditors and the financial statements for our fiscal year ended August 31, 2001, and to vote upon the following items:
 
 
1.
 
to appoint Joe W. Forehand, Joel P. Friedman, Blythe J. McGarvie, Sir Mark Moody-Stuart and Masakatsu Mori as Class I directors for terms expiring at the 2005 Annual General Meeting of Shareholders; and to re-appoint Steven A. Ballmer and Dina Dublon as Class II directors for terms expiring at the 2003 Annual General Meeting of Shareholders and Robert I. Lipp and Wulf von Schimmelmann as Class III directors for terms expiring at the 2004 Annual General Meeting of Shareholders;
 
 
2.
 
to appoint KPMG LLP as independent auditors of Accenture Ltd for a term expiring at the 2003 Annual General Meeting of Shareholders and to authorize the board of directors to determine their remuneration; and
 
 
3.
 
to transact any other business that may properly come before the meeting and any adjournment or postponement of the meeting.
 
The board of directors has set May 24, 2002 as the record date for the Annual Meeting. This means that only those persons who were registered holders of Accenture Ltd’s Class A common shares and Class X common shares at the close of business on that date will be entitled to receive notice of the meeting and to attend and vote at the meeting.
 
By order of the board of directors,
 
LOGO
DOUGLAS G. SCRIVNER
General Counsel and Secretary
 
June 4, 2002
 
 
PLEASE SUBMIT A COMPLETED PROXY BY MARKING, SIGNING, DATING AND RETURNING YOUR PROXY IN THE ENCLOSED ENVELOPE OR BY SUBMITTING YOUR PROXY BY TELEPHONE OR THE INTERNET


TABLE OF CONTENTS
 
    
Page

  
1
  
4
  
10
  
11
  
12
  
13
  
15
  
16
  
17
  
17
  
17
  
18
  
18
  
18
  
19
  
19
Annex A:
    
  
A-1
  
A-14
  
A-18
  
A-19
  
A-20
  
A-22
  
A-50
Annex B:
    
  
B-1
Annex C:
    
  
C-1
 

i



 
PROXY STATEMENT
 

 
GENERAL INFORMATION
 
The board of directors of Accenture Ltd (“Accenture”) is soliciting your proxy for use at the 2002 Annual General Meeting of Shareholders (the “Annual Meeting”) to be held on July 11, 2002. These proxy materials are being sent to shareholders beginning on or about June 7, 2002. Accenture maintains a registered office in Bermuda at Cedar House, 41 Cedar Avenue, Hamilton HM12, Bermuda. Accenture’s telephone number is +1  441  296  8262. We also have major offices in the world’s leading business centers, including New York, Chicago, Dallas, Los Angeles, San Francisco, London, Frankfurt, Madrid, Milan, Paris, Sydney and Tokyo. You may visit us at our website located at www.accenture.com. Information contained on our website is not a part of this proxy statement.
 
Date, Time and Place
 
We will hold the Annual Meeting at The Fairmont Hamilton Princess Hotel, 76 Pitt’s Bay Road, Pembroke HM 08, Bermuda, on July 11, 2002, at 10:00 a.m., local time, subject to any adjournments or postponements.
 
Who Can Vote; Votes Per Share
 
All persons who are registered holders of Accenture’s Class A common shares or Class X common shares at the close of business on May 24, 2002 are shareholders of record for the purposes of the Annual Meeting and will be entitled to vote at the Annual Meeting. As of the close of business on that date there were outstanding 419,048,200 Class A common shares, held by 1,222 shareholders of record, and 527,973,399 Class X common shares, held by 1,468 shareholders of record. These shareholders of record will be entitled to one vote per Class A common share and one vote per Class X common share on all matters submitted to a vote of shareholders, so long as those votes are represented at the Annual Meeting in person or by proxy. Your shares will be represented if you attend and vote at the Annual Meeting or if you submit a proxy.
 
How to Vote; Submitting Your Proxy
 
If you are identified on Accenture’s shareholder register as a shareholder of record, you may vote your shares either by voting in person at the Annual Meeting or by submitting a completed proxy. By completing and submitting the enclosed proxy, you are legally designating another person to vote your shares. The enclosed proxy designates Joe W. Forehand, Harry L. You and Douglas G. Scrivner to vote your shares in accordance with the votes you have indicated on the proxy.
 
If your shares are held not in your name but in the “street name” of a bank, broker or other holder of record (a “nominee”), then the nominee will be entitled to vote your shares. If you hold shares in street name, then your name will not appear in Accenture’s register of shareholders. In order to be admitted to the Annual Meeting, you must bring a letter or account statement showing that you beneficially own the shares held by the nominee. Even if you attend the Annual Meeting, you will not be able to vote the shares that you hold in street name. Rather, you should instruct your nominee how to vote those shares on your behalf.

1


 
If you appoint Joe W. Forehand, Harry L. You and Douglas G. Scrivner as your proxies but do not indicate how your shares are to be voted, your shares will be voted by these individuals in accordance with the Board of Directors’ recommendations, which are contained in this proxy statement. In addition, if any matters other than the proposals contained in this proxy statement are properly brought up at the Annual Meeting, Joe W. Forehand, Harry L. You or Douglas G. Scrivner, as your designated proxies, will have the discretionary authority to vote your shares on those matters in accordance with their discretion and judgment. The Board of Directors currently does not know of any matters to be raised at the Annual Meeting other than the proposals contained in this proxy statement.
 
You may submit your proxy by mailing the enclosed proxy card or by telephone at the number set forth on the enclosed proxy card or via the Internet at www.proxyvote.com. In order for your proxy to be validly submitted and for your shares to be voted in accordance with your proxy, we must receive your mailed proxy by 5:00 p.m., Eastern Daylight Time, on July 10, 2002. If you submit your proxy by telephone or via the Internet, then you may submit your voting instructions up until 11:59 p.m., Eastern Daylight Time, on July 10, 2002.
 
Revoking Your Proxy
 
You may revoke your proxy at any time before it is voted at the Annual Meeting, either by (1) sending a written notice, which must be received by one hour prior to the beginning of the Annual Meeting on July 11, 2002, to our Secretary at the address of our registered office in Bermuda; (2) signing, dating and submitting a new and different proxy card, which we must receive by 5:00 p.m., Eastern Daylight Time, on July 10, 2002; or (3) voting your shares in person at the meeting. Attending the Annual Meeting alone will not revoke your proxy.
 
Proxy Solicitation
 
We will bear the costs of soliciting proxies from the holders of our Class A common shares and Class X common shares. We are initially soliciting these proxies by mail and e-mail, but our directors, officers and selected other Accenture employees also may solicit proxies by personal interview, telephone or e-mail. These persons who help us in the solicitation will not be specially compensated for those services, but they may be reimbursed for out-of-pocket expenses incurred in connection with the solicitation. Brokerage houses, nominees, fiduciaries and other custodians will be requested to forward soliciting materials to beneficial owners and will be reimbursed for their reasonable out-of-pocket expenses incurred in sending proxy materials to beneficial owners. A representative of ADP-ICS has agreed to act as our Inspector of Election at the Annual Meeting and to assist us in tabulating the proxies.
 
Quorum and Voting Requirements
 
In order to establish a quorum at the Annual Meeting, there must be at least two shareholders represented at the meeting, either in person or by proxy, who have the right to attend and vote at the meeting, and who hold shares representing more than 50 percent of the votes that may be cast by all shareholders of record. For purposes of determining a quorum, abstentions and broker “non-votes” are counted as represented. A “non-vote” occurs when a nominee (such as a broker) holding shares for a beneficial owner does not vote on a particular proposal because the nominee does not have discretionary voting power for that proposal and has not received instructions from the beneficial owner on how to vote those shares.
 
In order to be approved, each proposal being considered requires the affirmative vote of a majority of the votes cast. Abstentions and broker “non-votes” will not affect the voting results.

2


 
2001 Audited Financial Statements
 
At the Annual Meeting, we will present the audited consolidated financial statements for our fiscal year ended August 31, 2001. Copies of these financial statements and other financial information are attached to this proxy statement in Annex A. Annex A contains information about Accenture derived from Accenture’s prior filings with the Securities and Exchange Commission.
 
Voting Agreement; Preliminary Vote
 
Accenture and each of our partners who owns Accenture Class A common shares or Class X common shares have entered into a voting agreement, and each person who becomes a partner will be required to enter into the voting agreement. Those persons who are parties to the voting agreement, other than Accenture, are referred to as “covered persons.” The shares covered by the voting agreement generally include (1) any Accenture Class X common shares that are held by a partner, (2) any Accenture Class A common shares beneficially owned by a partner at the time in question and also as of or prior to the initial public offering of the Accenture Class A common shares and (3) any Accenture Class A common shares if they are received from us while our employee, a partner or in connection with becoming a partner or otherwise acquired if the acquisition is required by us. We refer to the shares covered by the voting agreement as “covered shares.” Under the voting agreement, prior to any vote to be submitted to the shareholders of Accenture, the covered persons who are employees of Accenture will take a separate, preliminary vote on the matter to be voted on. When the vote is submitted to the shareholders, all of the covered shares will be voted in the shareholder vote in accordance with the majority of the votes cast in the preliminary vote. The vote will be made by the persons designated under the voting agreement as the partners representatives, who also were designated as the proxies for all of the covered persons. For a shareholder vote concerning the appointment of directors, all of the covered shares will be voted to elect the person receiving the highest number of votes cast in the preliminary vote. See “Certain Transactions and Relationships—Voting Agreement” in Annex B for a description of the voting agreement.
 
At the Annual Meeting, an aggregate of 185,467,378 Class A common shares and an aggregate of 494,100,869 Class X common shares, or approximately 71.8% of all of the shares entitled to vote at the Annual Meeting, will be voted in accordance with the preliminary vote. The preliminary vote will be concluded on or about June 28, 2002.
 
We use the term “partner” to refer to the partners and shareholders of the series of related partnerships and corporations through which Accenture operated its business prior to its transition to a corporate structure. These individuals became executive employees of Accenture following its transition to a corporate structure but retain the “partner” title. Where the context permits, the term also refers to Accenture’s employees and others who have been or are in the future named as “partners” in this executive sense.
 
 

3


PROPOSAL NO. 1—APPOINTMENT OF DIRECTORS
 
Accenture’s board of directors (the “Board”) currently has 14 members who are classified into three classes. At each Annual General Meeting of Shareholders, one class of Board membership expires, and the shareholders vote at that meeting to appoint the new directors for that expiring class to hold office for a three-year term.
 
Class I Directors
 
At this year’s Annual Meeting, all of the Class I directorships expire. The Board is nominating five individuals for appointment as Class I directors, each for a term expiring at the 2005 Annual General Meeting of Shareholders. All of the nominated individuals are current Board members:
 
Joe W. Forehand
 
Joel P. Friedman
 
Blythe J. McGarvie
 
Sir Mark Moody-Stuart
 
Masakatsu Mori
 
Accenture and each of our partners have entered into a partner matters agreement that establishes procedures for the continued involvement of our partners in the governance of Accenture. The partner matters agreement sets forth, among other things, a procedure by which the partners will select certain nominees who will be recommended by the Board for appointment as directors. The Class I director nominees who were selected pursuant to these procedures are Joel P. Friedman and Masakatsu Mori.
 
Re-appointment of Current Directors
 
Since the initial public offering of our Class A common shares in July 2001, the Board has appointed six additional individuals to serve as directors on the Board. Two of these individuals, Blythe J. McGarvie and Sir Mark Moody-Stuart, were appointed as Class I directors. Accenture’s bye-laws require that directors appointed by the Board hold office only until the next annual general meeting of shareholders. The Board is therefore recommending the other four individuals for re-appointment by Accenture’s shareholders, to serve out the remainder of their terms as Class II and Class III directors.
 
Two of these individuals are being recommended for re-appointment as Class II directors, each for a term expiring at the 2003 Annual General Meeting of Shareholders. These individuals are:
 
Steven A. Ballmer
 
Dina Dublon
 
The other two individuals are being recommended by the Board for re-appointment as Class III directors, each for a term expiring at the 2004 Annual General Meeting of Shareholders. These individuals are:
 
Robert I. Lipp
 
Wulf von Schimmelmann
 
THE BOARD RECOMMENDS THAT YOU VOTE “FOR” THE APPOINTMENT OF THE NINE (9) NOMINEES.

4


 
If you submit the enclosed proxy designating Joe W. Forehand, Harry L. You and Douglas G. Scrivner as your proxies but you do not indicate how your shares should be voted, then your shares will be voted in favor of the appointment of all of the nominees. If any nominee is unwilling or unable to serve as a director, then the Board will propose another person in place of that original nominee, and the individuals designated as your proxies will vote to appoint that proposed person, unless the Board decides to reduce the number of directors constituting the full Board. It is currently anticipated that all of the nominees are willing and able to serve as directors.
 
Director Biographies
 
Set forth below are the biographies of our directors and director nominees.
 
Class I Director Nominees
Joe W. Forehand
54 years old
Chairman of the Board
Nominee for Class I Director
  
Joe W. Forehand has been Chairman of the Board since February 2001 and has been our Chief Executive Officer since November 1999. He currently serves as Chairman of our Management Committee, our Executive Committee and our Global Leadership Council. From June 1998 to November 1999, Mr. Forehand was responsible for our Communications & High Tech operating group. From September 1997 to June 1998, he was responsible for our Products operating group. From September 1994 to September 1997, Mr. Forehand was responsible for our Products group in the Americas.
Joel P. Friedman
54 years old
Member, Nominating Committee
Nominee for Class I Director
  
Joel P. Friedman has been a director since June 2001, Managing General Partner—Accenture Technology Ventures since March 2002 and Managing General Partner—Accenture Technology Ventures, Americas since May 2001. Mr. Friedman currently serves as a director on the board of Calico Commerce Inc., a publicly traded Accenture portfolio company. From 1997 to 2000, he was responsible for our Banking industry group globally.
Blythe J. McGarvie
45 years old
Chair, Audit Committee
Nominee for Class I Director
  
Blythe J. McGarvie has been a director since October 2001. She is executive vice president and chief financial officer of BIC Group, one of the world’s leading manufacturers of writing instruments, correction fluids, disposable lighters and shavers. The company also manufactures sailboards. Ms. McGarvie is also a member of the board of directors of The Pepsi Bottling Group, Inc. Prior to joining BIC, she was senior vice president and CFO of Hannaford Bros. Co., a supermarket retailer, for five years. She has also held senior financial positions at Sara Lee Corp. and Kraft General Foods.

5


Sir Mark Moody-Stuart
61 years old
Chair, Compensation Committee
Member, Nominating Committee
Nominee for Class I Director
  
Sir Mark Moody-Stuart has been a director since October 2001. He is former chairman of The Shell Transport and Trading Company and chairman of the Committee of Managing Directors of the Royal Dutch/Shell Group of Companies. He was managing director of Shell Transport and a managing director of Royal Dutch/Shell Group, the world’s second-largest oil and gas enterprise, from 1991 to 2001. Mr. Moody-Stuart is a director of HSBC Holdings PLC and of Shell Transport & Trading PLC.
Masakatsu Mori
55 years old
Member, Nominating Committee
Nominee for Class I Director
  
Masakatsu Mori has been a director since June 2001. He has been the Country Managing Director of our Japan practice since 1989.
Class II Director Nominees for Re-appointment
Steven A. Ballmer
46 years old
Member, Nominating Committee
Nominee for Class II Director
  
Steven A. Ballmer has been a director since October 2001. He is chief executive officer and a director of Microsoft Corp., the world’s leading manufacturer of software for personal and business computing. Since joining Microsoft in 1980, Mr. Ballmer has headed several Microsoft divisions, including operations, operating systems development, and sales and support. He was promoted to president in July 1998 and was named CEO in January 2000, assuming full management responsibility for the company.
Dina Dublon
48 years old
Member, Compensation Committee
Nominee for Class II Director
  
Dina Dublon has been a director since October 2001. She is executive vice president and chief financial officer of J.P. Morgan Chase & Co., a leading global financial services firm created by the merger of Chase Manhattan and J.P. Morgan & Co. Ms. Dublon is also a director and member of the compensation committee of the board of directors of The Hartford Financial Services Group, Inc. She spent most of her professional career with J.P. Morgan Chase & Co. and its predecessor merging firms, starting as a trader. Prior to being named CFO, she held numerous other positions, including senior vice president and corporate treasurer; managing director of the Financial Institutions Division; and senior vice president of corporate finance.

6


Class III Director Nominees for Re-appointment
Robert I. Lipp
64 years old
Member, Audit Committee
Lead Outside Director
Nominee for Class III Director
  
Robert I. Lipp has been a director since October 2001. He is chairman and chief executive officer of Travelers Property Casualty Corp. Until December 2000 he was Vice Chairman and Member of the Office of the Chairman of Citigroup Inc., a leading global financial services company, and CEO of Citigroup’s Global Consumer Business. He joined Travelers Group in 1986 and held a number of senior positions there, including the CEO and chairman title from 1993 to 2000.
Wulf von Schimmelmann
55 years old
Chair, Nominating Committee
Member, Audit Committee
Nominee for Class III Director
  
Wulf von Schimmelmann has been a director since October 2001. He is chief executive officer of Postbank, Germany’s largest independent retail bank and among the largest commercial banks in the German market. He is also a member of the board of directors of Deutsche Post World Net Group.
Other Current Directors
William D. Green
48 years old
Class II Director
Member, Compensation Committee
  
William D. Green has been a director since June 2001 and our Group Chief Executive—Communications & High Tech Operating Group since December 1999 and the Country Managing Director of our United States practice since August 2000. From September 1997 to December 1999, Mr. Green was responsible for our Resources operating group. From September 1996 to September 1997, he was responsible for our manufacturing group in the Americas.
Stephan A. James
55 years old
Class II Director
  
Stephan A. James has been a director since February 2001 and our Chief Operating Officer since July 2000. From November 1999 to June 2000, he was responsible for our Resources operating group. From September 1996 to October 1999, Mr. James was responsible for our Financial Services operating group. From September 1994 to August 1996, he was responsible for our Financial Services group in the Americas.
Diego Visconti
52 years old
Class II Director
  
Diego Visconti has been a director since June 2001. He has been responsible for our Communications & High Tech operating unit in Europe and Latin America since 1995. Mr. Visconti was the Country Managing Director of our Italy practice from 1997 until May 2002.

7


Karl-Heinz Flöther
49 years old
Class III Director
  
Karl-Heinz Flöther has been a director since June 2001 and our Group Chief Executive—Financial Services Operating Group since December 1999. From June 1998 to February 2000, he was the Country Managing Partner of our Germany practice. From September 1997 to December 1999, he was responsible for our banking practice in continental Europe. From September 1996 to August 1997, Mr. Flöther was responsible for our practice services in Western Europe.
Jackson L. Wilson, Jr.
54 years old
Class III Director
  
Jackson L. Wilson, Jr. has been a director and our Corporate Development Officer since February 2001. He was the Managing General Partner—Accenture Technology Ventures, our venture capital business, from November 1999 to March 2002. From June 1997 to November 1999, he was responsible for our operating groups. From June 1995 to June 1997, Mr. Wilson was responsible for industry markets strategies and market and technology solutions.
 
Board Meetings and Committees
 
The Board held one meeting from the closing of our initial public offering on July 24, 2001 through the end of our fiscal year on August 31, 2001 (“fiscal 2001”). None of the directors who served during fiscal 2001 attended less than 75 percent of the aggregate of all Board meetings and meetings of any Board committee on which he or she served during fiscal 2001, except for Diego Visconti, who was unable to attend the first Board meeting.
 
The Board maintains an Audit Committee, a Compensation Committee and a Nominating Committee. These committees are described in the following paragraphs.
 
Audit Committee
 
The Audit Committee consists of three of our outside directors. These individuals are Blythe J. McGarvie, who chairs the committee, Robert I. Lipp and Wulf von Schimmelmann. Each of these committee members meets the independence and experience requirements of the New York Stock Exchange. The Audit Committee was formed in October 2001 and did not hold any meetings during fiscal 2001. The Audit Committee did meet, however, in fiscal 2002 to review the fiscal 2001 financial statements. The Audit Committee’s primary duties and responsibilities are to:
 
 
 
review the performance of our independent accountants and make recommendations to the Board regarding the appointment or termination of our independent accountants;
 
 
 
oversee that management has maintained the reliability and integrity of our accounting policies and financial reporting and disclosure practices;
 
 
 
oversee that management has established and maintained procedures designed to support a functioning and adequate system of internal controls; and
 
 
 
oversee that management has established and maintained procedures designed to facilitate our compliance with applicable laws, regulations and corporate policy.
 
In fulfilling these purposes, the Audit Committee operates pursuant to an Audit Committee Charter which was adopted by the Board on November 27, 2001. A copy of the current charter is attached to this proxy statement as Annex C.
 
The Report of the Audit Committee for fiscal 2001 can be found on page 10.

8


 
Compensation Committee
 
The Compensation Committee consists of three of our directors. These individuals are Sir Mark Moody-Stuart, who chairs the committee, Dina Dublon and William D. Green. The Compensation Committee was formed in October 2001 and did not hold any meetings during fiscal 2001.
 
The Compensation Committee’s primary duties and responsibilities are to:
 
 
 
oversee our equity-based benefits plans;
 
 
 
review and approve salaries and other matters relating to the compensation of our executive officers, based in part on the recommendation of a committee of our partners; and
 
 
 
review and make recommendations to the full Board regarding Board compensation.
 
Because Accenture’s 2001 fiscal year ended on August 31, 2001, the Compensation Committee did not have these responsibilities during fiscal 2001. The Report of the Compensation Committee on Executive Compensation can be found on page 13.
 
Nominating Committee
 
The Nominating Committee consists of five of our directors. These individuals are Wolf von Schimmelmann, who chairs the committee, Steven A. Ballmer, Joel P. Friedman, Sir Mark Moody-Stuart and Masakatsu Mori. The Nominating Committee was formed in October 2001 and did not hold any meetings during fiscal 2001.
 
The Nominating Committee’s primary duties and responsibilities are to:
 
 
 
make recommendations to the Board regarding the size and composition of the Board;
 
 
 
work with a committee of our partners to discuss desired characteristics in prospective partner nominees for director positions on the Board;
 
 
 
establish procedures for nominating directors who are not affiliated with us;
 
 
 
recommend candidates for appointment to the Board; and
 
 
 
nominate officers for appointment by the Board.
 
The Nominating Committee has not adopted formal procedures for submissions of shareholder recommendations for nominees for Board membership. If you would like to recommend a nominee for Board membership, you can submit a written recommendation with the name and other pertinent information of the nominee to: Mr. Wulf von Schimmelmann, Chairman of the Nominating Committee, c/o Accenture, 1661 Page Mill Road, Palo Alto, California, 94304, USA, Attention: General Counsel and Secretary.

9


 
Report of the Audit Committee
 
Accenture became a public company following its initial public offering in July 2001. In May 2001, Accenture completed its transition from a partnership structure to a corporate structure following a vote of the partners in April 2001. The Audit Committee was constituted in October 2001 as required by NYSE listing requirements and held its first meeting in November 2001 in order to issue this report.
 
Accenture management is responsible for preparing and presenting Accenture’s financial statements, and Accenture’s independent auditors are responsible for performing an independent audit of these financial statements in accordance with generally accepted auditing standards. In connection with the preparation of the financial statements as of and for the year ended August 31, 2001, the Audit Committee performed the following tasks:
 
 
(1)
 
reviewed and discussed the audited financial statements with management;
 
 
(2)
 
discussed with the auditors the matters required to be discussed under generally accepted auditing standards, including Statement on Auditing Standards No. 61 (as amended by Statement on Auditing Standards No. 90);
 
 
(3)
 
received the written disclosures and the letter from the auditors as required by Independence Standards Board Standard No. 1, and discussed with the auditors the independence of the auditors from management and from Accenture; and
 
 
(4)
 
considered the compatibility of non-audit services with the auditors’ independence.
 
Based upon these reviews and discussions, the Audit Committee recommended, and the Board approved, that Accenture’s audited financial statements be included in Accenture’s Annual Report on Form 10-K for the fiscal year ended August 31, 2001, for filing with the Securities and Exchange Commission.
 
The members of the Audit Committee are not professionally engaged in the practice of auditing or accounting and are not experts in the fields of accounting or auditing, including with respect to the issue of auditor independence. The members of the Audit Committee rely on the information provided to them and on the representations made by management and the independent auditors and do not independently verify this information. Accordingly, the Audit Committee’s oversight does not provide an independent basis to determine whether management has maintained appropriate accounting and financial reporting principles or appropriate internal controls and procedures designed to assure compliance with accounting standards and applicable laws and regulations. Furthermore, the Audit Committee’s considerations and discussions in this report do not assure that the audit of Accenture’s financial statements has been carried out in accordance with generally accepted auditing standards, that the financial statements are presented in accordance with generally accepted accounting principles or that PricewaterhouseCoopers LLP was in fact independent.
 
THE AUDIT COMMITTEE
 
Blythe J. McGarvie, Chair
Robert I. Lipp
Wulf von Schimmelmann

10


INDEPENDENT AUDITORS’ FEES AND OTHER MATTERS
 
Principal Accounting Firm Fees
 
The following table presents the fees for audit and other services by our former principal accounting firm, PricewaterhouseCoopers LLP, for fiscal 2001:
 
(Dollars in millions)

  
2001

Audit fees
  
$
2.9
Financial information systems design and implementation fees
  
$
All other fees
      
Audit-related fees(1)
  
$
5.8
Other non-audit service fees(2)
  
$
24.6
    

Total all other fees
  
$
30.4
 
 
(1)
 
Audit-related fees consisted principally of audits of the financial statements as of and for the three years ended August 31, 2000, review of registration statements and the issuance of consents.
 
(2)
 
Includes fees for tax planning, compliance and other services primarily relating to our transition to a corporate structure.
 
Change In Independent Public Accountants
 
At the request of the Audit Committee, PricewaterhouseCoopers LLP resigned as our independent accountants effective as of November 27, 2001. We did not make this request due to concerns about the quality of PricewaterhouseCoopers’ work or due to any disagreements with PricewaterhouseCoopers. Rather, we requested PricewaterhouseCoopers’ resignation due to the continued competitive situation between our practice and PricewaterhouseCoopers’ consulting practice, which was not eliminated as we had expected. We engaged KPMG LLP as our independent accountants effective as of November 27, 2001.
 
The reports of PricewaterhouseCoopers on the financial statements for the past two fiscal years did not contain any adverse opinion or disclaimer of opinion and were not qualified or modified as to uncertainty, audit scope or accounting principles.
 
In connection with the audit referred to above and through PricewaterhouseCoopers’ resignation, there were no: (1) disagreements between Accenture and PricewaterhouseCoopers on any matter of accounting principles or practices, financial statement disclosure, or auditing scope or procedure which disagreements, if not resolved to the satisfaction of PricewaterhouseCoopers, would have caused them to make reference to the subject matter of the disagreement or disagreements in their report on the financial statements for that fiscal year; or (2) reportable events involving PricewaterhouseCoopers that would have required disclosure under Item 304(a)(1)(v) of Regulation S-K.

11


PROPOSAL NO. 2—APPOINTMENT OF INDEPENDENT AUDITORS
 
Under Section 89 of the Companies Act 1981 of Bermuda, our shareholders have the authority to appoint Accenture’s independent auditors and to authorize the Board to determine the auditors’ remuneration. Upon the recommendation of the Audit Committee, the Board appointed KPMG LLP as the independent auditors to audit Accenture’s consolidated financial statements for the fiscal year ending August 31, 2002. The Board is asking our shareholders to approve the appointment of KPMG LLP as auditors to hold office until the 2003 Annual General Meeting of Shareholders and to approve the Board’s authority to determine the auditors’ remuneration.
 
Representatives of both KPMG LLP (our current independent auditors) and PricewaterhouseCoopers LLP (our former auditors) are expected to be present at the Annual Meeting. Each of these representatives will have the opportunity to make a statement, if they desire, and are expected to be available to respond to any questions.
 
THE BOARD RECOMMENDS THAT YOU VOTE “FOR” THE APPOINTMENT OF KPMG LLP AND THE BOARD’S AUTHORITY TO DETERMINE KPMG LLP’S REMUNERATION.
 
 

12


COMPENSATION OF EXECUTIVE OFFICERS AND DIRECTORS
 
Report of the Compensation Committee
 
Accenture became a public company following its initial public offering in July 2001. In preparation for the initial public offering, in May 2001 Accenture completed its transition from a partnership structure to a corporate structure. The Compensation Committee was constituted in October 2001 and accordingly had no role in the determination of compensation for fiscal 2001, which ended on August 31, 2001.
 
Prior to Accenture’s transition to a corporate structure, partner compensation, including for Accenture’s chief executive officer and other executive officers, was comprised of distributions of current earnings on a relative, or “unit,” basis. A partners’ income committee consisting of Accenture’s chief executive officer and more than 50 partners he appointed, reviewed evaluations and recommendations concerning the performance of partners to determine each partner’s relative level of compensation, or unit allocation. This determination was then submitted to all partners for approval.
 
Following Accenture’s transition to a corporate structure, Accenture’s partners, including the chief executive officer and other executive officers, continue to be compensated on a unit basis. Under the terms of an agreement among the partners, the partners’ income committee continues to determine unit allocation on an annual basis. The allocation is then submitted to the partners for approval. If approved, the unit allocation is submitted to the Compensation Committee as a recommendation with respect to the unit allocation among our executive officers and, unless Accenture’s board of directors determines otherwise, becomes binding with respect to the unit allocation among all partners other than Accenture’s executive officers (subject to the impact on overall unit allocation of determinations by the Compensation Committee of the unit allocation for the executive officers). The purpose and design of this structure is to recognize and reward those partners making the greatest relative contribution to Accenture’s performance. Partner contribution is assessed in the context of client and marketplace value creation, long-term Accenture strategic positioning, financial contributions and people development. Mr. Forehand’s unit allocation reflects the scope and impact of his role, with a particular emphasis on his ability to articulate and implement a strategic business model that achieves share owner value over time.
 
Since Accenture’s transition to a corporate structure, as part of its budgeting process, Accenture’s board of directors sets budgeted amounts for Accenture’s results and cash compensation to its partners, with each partner receiving his or her portion based on his or her unit allocation. Accenture pays a portion of the total budgeted compensation to partners as a fixed component of compensation and may pay the remainder of the budgeted amount, or more, as a bonus based on actual operating results compared to budgeted amounts. No such bonuses were paid in fiscal 2001.
 
Section 162(m) of the Internal Revenue Code of 1986 places a limit on the tax deduction for compensation in excess of $1 million paid to certain “covered employees” of a publicly held corporation (generally the corporation’s chief executive officer and its next four most highly compensated executive officers in the year that the compensation is paid). Pursuant to a transition rule that applies to companies that become subject to section 162(m) by reason of becoming publicly held, such as Accenture, the deductibility of Accenture’s compensation payments is not currently subject to the limitations of section 162(m).
 
THE COMPENSATION COMMITTEE
 
Sir Mark Moody-Stuart, Chair
Dina Dublon
William D. Green

13


 
Summary Compensation Table
 
The following table sets forth, for fiscal 2000 and 2001, the compensation for such periods for our chief executive officer and for each of our four most highly compensated executive officers, other than the chief executive officer, serving as executive officers at the end of fiscal 2001. We refer to these five persons, collectively, as the “Named Executive Officers.”
 
   
Annual Compensation

    
Long-Term
Compensation Awards

   
Year

 
Salary(1) ($)

  
Bonus ($)

    
Other
Annual Compensation ($)

    
Restricted Share Unit Award(s) ($)

    
Securities Underlying Options (#)

    
All Other Compensation ($)

Joe W. Forehand
 
2001
 
5,294,095
  
    
    
    
    
Chief Executive Officer and Chairman of the Board of Directors
 
2000
 
4,000,000
  
    
    
    
    
Jackson L. Wilson, Jr.
 
2001
 
4,395,697
  
    
    
    
    
Corporate Development Officer
 
2000
 
4,600,000
  
    
    
    
    
Stephan A. James
 
2001
 
4,476,101
  
    
    
    
    
Chief Operating Officer
 
2000
 
4,200,000
  
    
    
    
    
Michael G. McGrath
 
2001
 
4,309,092
  
    
    
    
    
Chief Risk Officer
 
2000
 
3,900,000
  
    
    
    
    
William D. Green
 
2001
 
3,317,096
  
    
    
    
    
Group Chief Executive—Communications & High Tech Operating Group
 
2000
 
3,500,000
  
    
    
    
    

(1)
 
Amounts in the table with respect to periods prior to the consummation of Accenture’s transition to a corporate structure on May 31, 2001 consist of distributions of partnership income, including realized gains on investments and return on capital at risk. These amounts are not comparable to executive compensation in the customary sense. With respect to periods subsequent to May 31, 2001, amounts in this table reflect the salary actually paid to the Named Executive Officers.
 
Compensation Committee Interlocks and Insider Participation
 
Our board of directors did not have a compensation committee during fiscal 2001. In fiscal 2001, each partner’s compensation, including the compensation of our executive officers, was determined based on his or her “unit” level. “Units” is an internal term we have used historically to quantify the relative level of participation our individual partners had in our income. At the beginning of fiscal 2001, a partners’ income committee consisting of our chief executive officer and more than 50 partners that he appointed, reviewed evaluations and recommendations concerning the performance of partners and determined relative levels of income participation, or unit allocation. Based on its review, the partners’ income committee prepared a partners’ income plan, which was then submitted to the partners for their approval.
 
Compensation of Outside Directors
 
Each director who is not an employee of Accenture or its subsidiaries receives the following compensation:
 
 
 
an initial, one-time grant of an option to purchase 25,000 Class A common shares upon appointment to the Board;
 
 
 
an annual retainer of $50,000, either in the form of cash, fully-vested restricted share units or a combination of cash and restricted share units; and
 
 
 
an annual grant of an option to purchase 10,000 Class A common shares.

14


 
Each option grant vests fully after one year (or sooner upon death, disability or involuntary termination or removal from the Board) and generally expires after 10 years. Robert I. Lipp receives an additional annual retainer of $75,000 for his service as Lead Outside Director (payable in cash, fully vested restricted share units or a combination of cash and restricted share units), and Steven A. Ballmer has elected not to receive director compensation.
 
PERFORMANCE GRAPH
 
The performance graph below shows the cumulative total shareholder return on the Class A common shares for the period starting on July 19, 2001, which was the initial trading date of the Class A common shares, to August 31, 2001, which was the end of fiscal 2001. This is compared with the cumulative total returns over the same period of the S&P 500 Index and a peer group index consisting of Cap Gemini SA, Computer Sciences Corporation, Electronic Data Systems Corporation, Hewlett-Packard Company, International Business Machines Corporation and KPMG Consulting, Inc. The graph assumes that on July 19, 2001, $100 was invested in our Class A common shares and $100 was invested in each of the other two indices, with dividends reinvested on the date of payment without payment of any commissions. The performance shown in the graph represents past performance and should not be considered an indication of future performance.
 
 
 
LOGO

*
 
The graph is based on an initial price per share of $14.50 for the Class A common shares, which was the initial public offering price on July 19, 2001. The last sale price on that date on the New York Stock Exchange was $15.17.

15


BENEFICIAL OWNERSHIP OF DIRECTORS AND EXECUTIVE OFFICERS
 
The following table sets forth information regarding the beneficial ownership of Accenture’s Class A common shares and Class X common shares on May 24, 2002 by: (1) each director, director nominee and Named Executive Officer; and (2) all of our directors, director nominees and executive officers as a group. To our knowledge, unless it is otherwise stated in the footnotes, each person listed below has sole voting and investment power with respect to his or her shares beneficially owned. For purposes of the tables below, a person or group of persons is deemed to have “beneficial ownership” of any shares that such person has the right to acquire within 60 days after May 24, 2002. For purposes of computing the percentage of outstanding Class A common shares and/or Class X common shares held by each person or group of persons, any shares that such person or persons has the right to acquire within 60 days after May 24, 2002 are deemed to be outstanding but are not included as outstanding for the purpose of computing the percentage ownership of any other person.
 
    
Accenture Ltd Class A common shares

    
Accenture Ltd Class X common shares

      
Percentage of
the total number of Class A and Class X common shares
beneficially owned

 
Name

  
shares beneficially owned

    
% of shares beneficially owned

    
shares beneficially owned

  
% of shares beneficially owned

      
Directors, director nominees and named executive officers:
                                  
Joe W. Forehand (1)(2)
  
1,000
    
    *
%
  
1,406,889
  
    **
%
    
    ***
%
Stephan A. James (1)(3)
  
    
*
 
  
1,148,676
  
**
 
    
***
 
Steven A. Ballmer
  
    
*
 
  
  
**
 
    
***
 
Dina Dublon
  
    
*
 
  
  
**
 
    
***
 
Karl-Heinz Flöther (1)
  
926,347
    
*
 
  
  
**
 
    
***
 
Joel P. Friedman (1)(4)
  
    
*
 
  
810,257
  
**
 
    
***
 
William D. Green (1)(5)
  
    
*
 
  
1,000,947
  
**
 
    
***
 
Robert I. Lipp
  
125,000
    
*
 
  
  
**
 
    
***
 
Blythe J. McGarvie
  
    
*
 
  
  
**
 
    
***
 
Mark Moody-Stuart
  
    
*
 
  
  
**
 
    
***
 
Masakatsu Mori (1)
  
892,495
    
*
 
  
  
**
 
    
***
 
Wulf von Schimmelmann
  
    
*
 
  
  
**
 
    
***
 
Diego Visconti (1)(6)
  
    
*
 
  
  
**
 
    
***
 
Jackson L. Wilson, Jr. (1)(7)
  
    
*
 
  
1,127,063
  
**
 
    
***
 
Michael G. McGrath (1)(8)
  
    
*
 
  
1,057,938
               
All directors, director nominees and executive officers as a group (27 persons)
  
3,489,874
    
0.8
%
  
12,221,400
  
      2.3
%
    
    1.7
%
    
    

  
  

    


    *
 
Less than 1% of Accenture’s Class A common shares outstanding.
  **
 
Less than 1% of Accenture’s Class X common shares outstanding.
***
 
Less than 1% of the total number of Accenture’s Class A common shares and Class X common shares outstanding.
(1)
 
c/o Accenture, 1661 Page Mill Road, Palo Alto, California 94304 USA. Excludes the common shares subject to the voting agreement referred to below that are owned by other parties to the voting agreement. Each of Joe W. Forehand, Stephan A. James, Karl-Heinz Flöther, Joel P. Friedman, William D. Green, Masakatsu Mori, Diego Visconti, Jackson L. Wilson, Jr. and Michael G. McGrath is a party to the Voting Agreement. Each of these individuals, however, disclaims beneficial ownership of the common shares subject to the voting agreement other than those specified above for him individually. See “Certain Transactions and Relationships—Voting Agreement” in Annex B.
(2)
 
Joe W. Forehand owns 1,406,889 Class I common shares of Accenture SCA. Subject to contractual transfer restrictions, Accenture SCA is obligated, at the option of the holder of its shares and at any time, to redeem any outstanding Accenture SCA Class I common shares held by the holder. The redemption price per share generally is equal to the market price of an Accenture Class A common share at the time of the redemption. Accenture SCA has the option to pay this redemption price with cash or by delivering Accenture Class A common shares on a one-for-one basis. Each time an Accenture SCA Class I common share is redeemed from a holder, Accenture has the option, and intends to, redeem an Accenture Class X common share from that holder, for a redemption price equal to the par value of the Accenture Class X common share, or $.0000225.
(3)
 
Stephan A. James owns 1,148,676 Class I common shares of Accenture SCA. See note (2) above regarding Accenture SCA.
(4)
 
Joel P. Friedman owns 810,257 Class I common shares of Accenture SCA. See note (2) above regarding Accenture SCA.
(5)
 
William D. Green owns 1,000,947 Class I common shares of Accenture SCA. See note (2) above regarding Accenture SCA.
(6)
 
Diego Visconti owns 870,582 Class I common shares of Accenture SCA. See note (2) above regarding Accenture SCA.
(7)
 
Jackson L. Wilson, Jr. owns 1,127,063 Class I common shares of Accenture SCA. See note (2) above regarding Accenture SCA.
(8)
 
Michael G. McGrath owns 1,057,938 Class I common shares of Accenture SCA. See note (2) above regarding Accenture SCA.
 

16


BENEFICIAL OWNERS OF MORE THAN FIVE PERCENT
 
The following table sets forth information as of May 24, 2002 about persons whom we know to be beneficial owners of more than 5 percent of Accenture’s issued and outstanding Class A common shares or Class X common shares.
 
    
Accenture Ltd Class A common shares

    
Accenture Ltd Class X common shares

      
Percentage of the total number of Class A and Class X common shares beneficially owned

 
Name and Address
of Beneficial Owner

  
shares beneficially owned

    
% of shares beneficially owned

    
shares beneficially owned

    
% of shares beneficially owned

      
Parties to the voting provisions of the Voting Agreement
                                    
c/o Accenture Ltd
                                    
Cedar House, 41 Cedar Avenue
                                    
Hamilton HM12, Bermuda (1)
  
185,467,378
    
44.3
%
  
421,008,575
    
79.7
%
    
64.0
%
Stichting Naritaweg I
                                    
Naritaweg 155
                                    
1043 BW Amsterdam
                                    
The Netherlands
  
—  
    
 
  
34,737,706
    
6.6
%
    
3.7
%
Stichting Naritaweg II
                                    
Naritaweg 155
                                    
1043 BW Amsterdam
                                    
The Netherlands
  
—  
    
 
  
38,354,588
    
7.3
%
    
4.1
%

(1)
 
Each party to the voting agreement disclaims beneficial ownership of the shares subject to the voting agreement that are owned by each other party to the agreement. See “Certain Transactions and Relationships—Voting Agreement” in Annex B.
 
Two Dutch foundations, Stichting Naritaweg I and Stichting Naritaweg II, hold Class X common shares that otherwise would have been held by some of our partners. The shares held by these foundations will be voted at the Annual Meeting in accordance with the preliminary vote to be taken by our partners under the voting agreement and our partners will accordingly control the votes of these shares, although the foundations will not participate in the preliminary vote. See “Certain Transactions and Relationships—Voting Agreement” in Annex B.
 
SECTION 16(a) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE
 
Under the federal securities laws, our directors, executive officers and 10% shareholders are required to report to the Securities and Exchange Commission transactions and holdings in our
Class A common shares and Class X common shares. Based on our review of the forms filed with the Securities and Exchange Commission and on written representations from certain reporting persons that no annual corrective filings were required for those persons, we believe that during fiscal year 2001, all of the filing requirements were timely satisfied. Mary Tolan, an executive officer, failed to report a purchase of 1,900 shares on November 21, 2002. This failure was inadvertent, and the purchase was subsequently reported on an amended Form 4 filed on April 9, 2002.
 
CERTAIN TRANSACTIONS AND RELATIONSHIPS
 
Please refer to Annex B for a description of certain transactions that have occurred during our last fiscal year and certain relationships.
 

17


 
SUBMISSION OF FUTURE SHAREHOLDER PROPOSALS
 
Accenture’s 2003 Annual General Meeting of Shareholders is expected to occur in February 2003. In accordance with the rules established by the Securities and Exchange Commission, any shareholder proposal submitted pursuant to Rule 14a-8 to be included in the proxy statement for that meeting must be received by Accenture a reasonable time before we begin to print and mail the proxy materials relating to that meeting. If you would like to submit a shareholder proposal to be included in those proxy materials, you should send your proposal to Accenture’s General Counsel and Secretary at 1661 Page Mill Road, Palo Alto, California, 94304, USA. In order for your proposal to be included in the proxy statement, the proposal must comply with the requirements established by the Securities and Exchange Commission.
 
Bermuda law provides that Accenture shareholders who collectively hold at least 5 percent of the total voting rights of Accenture’s outstanding Class A common shares and Class X common shares, or any group comprised of at least 100 or more registered Accenture shareholders, may require a proposal to be submitted to an annual general meeting of shareholders. Generally, notice of the proposal must be deposited at Accenture’s registered office in Bermuda at least six weeks before the date of the meeting. Under Securities and Exchange Commission Rule 14a-4, proxies may be voted on matters properly brought before the 2003 Annual General Meeting under this procedure in the discretion of management without additional proxy statement disclosure about the matter unless Accenture is notified about the matter a reasonable time before it mails its proxy materials.
 
INCORPORATION BY REFERENCE
 
To the extent that this proxy statement is incorporated by reference into any other filing by Accenture under the Securities Act of 1933 or the Securities Exchange Act of 1934, the sections of this proxy statement entitled “Report of the Compensation Committee,” “Report of the Audit Committee” (to the extent permitted by the rules of the Securities and Exchange Commission) and “Performance Graph,” as well as the information in Annex A and the Audit Committee Charter attached as Annex C, will not be deemed incorporated, unless specifically provided otherwise in that other filing.
 
SUBMITTING YOUR PROXY BY TELEPHONE OR VIA THE INTERNET
 
You may submit your proxy either by mail, by telephone or via the Internet. Please see the proxy card that accompanies this proxy statement for specific instructions on how to submit your proxy through any of these methods.
 
If you submit your proxy by telephone or via the Internet, then in order for your vote to be counted, your proxy must be received by 11:59 p.m., Eastern Daylight Time, on July 10, 2002. Even if you submit your proxy by telephone or via the Internet, you can still vote your shares in person if you decide to attend the Annual Meeting.
 
The telephone and Internet proxy submission procedures are designed to authenticate shareholders’ identities, to allow shareholders to give their voting instructions and to confirm that shareholders’ instructions have been recorded properly. We have been advised that the Internet proxy submission procedures that have been made available to you are consistent with the requirements of applicable law. If you submit your proxy via the Internet, then you should understand that there may be costs associated with electronic access, such as usage charges from Internet access providers and telephone companies, which you must bear.

18


 
ELECTRONIC DELIVERY OF SHAREHOLDER COMMUNICATIONS
 
Our shareholder communications are available electronically. You may elect to receive or access future copies of these materials electronically as an alternative to receiving printed copies by mail. By signing up for electronic delivery, you can receive shareholder communications as soon as they are available without waiting for them to arrive in the mail. You can also reduce the number of bulky documents in your personal files, eliminate duplicate mailings, conserve natural resources and help us reduce our printing and mailing costs. If you are an employee shareholder, then you will receive these materials electronically but will have the right to receive printed copies by mail.
To sign up for electronic delivery, please submit your proxy via the Internet at www.proxyvote.com and, when prompted, indicate that you agree to receive or access shareholder communications electronically in future years.
 
HOUSEHOLDING OF SHAREHOLDER DOCUMENTS
 
We may send a single set of shareholder documents to any household at which two or more shareholders reside. This process is called “householding.” This reduces the volume of duplicate information received at your household and helps us to reduce our costs. Your materials may be househeld based on your prior express or implied consent. If your materials have been househeld and you wish to receive separate copies of these documents, you may write or call our Investor Relations Group at the following address or phone number: Accenture, 1345 Avenue of the Americas, New York, New York 10105 USA, or you may make a request through our website at www.accenture.com.
 
June 4, 2002

19


 
Annex A
 
BUSINESS
 
Overview
 
Accenture is the world’s leading management consulting and technology services organization. We had approximately $11.6 billion of revenues before reimbursements for the 12 months ended February 28, 2002. As of April 30, 2002, we had more than 75,000 employees based in over 110 offices in 47 countries delivering to our clients a wide range of consulting, technology and outsourcing services. We operate globally with one common brand and business model designed to enable us to serve our clients on a consistent basis around the world. We work with clients of all sizes and have extensive relationships with the world’s leading companies and governments.
 
Our leading position in the management consulting and technology services markets results from the fact that we have more consulting professionals than any other consulting firm, with nearly 54,000 professionals working within our operating groups, complemented by nearly 8,000 professionals dedicated full time to our service lines. In addition, we have deep industry knowledge in 18 distinct industry groups and broad service offering expertise through our service lines and solution units. Based on our knowledge of our business and the business of our competitors, we believe that no other consulting firm provides as broad a range of management consulting and technology services and solutions to as many industry groups in as many geographic markets as we do.
 
Management Consulting and Technology Services and Solutions
 
Our management consulting and technology services and solutions business is structured around five operating groups (formerly referred to as global market units), which together comprise 18 industry groups. Two capability groups, each comprising service lines and solution units, support the operating groups and provide access to the full spectrum of business and information technology solutions. In addition to the solution units within the capability groups, which provide solutions to clients across all industries, we have solution units that are dedicated to specific industries; these solution units reside within the respective operating groups.
 
Client engagement teams typically consist of industry experts, service line specialists and consultants with local market knowledge. Our client teams are complemented by our delivery centers, part of our strategic delivery capability, which allow us to capture replicable components of methodologies and technologies and use these to create tailored solutions for clients quickly and cost-effectively.

A-1


 
Operating Groups
 
The following table shows the organization of our five operating groups and their 18 industry groups.
 
Operating Groups

Communications & High Tech

  
Financial
Services

  
Products

  
Resources

  
Government

•   Communications
•   Electronics & High Tech
•   Media & Entertainment
  
•   Banking
•   Health Services
•   Insurance
  
•   Automotive
•   Consumer Goods & Services
•   Industrial Equipment
•   Pharmaceuticals & Medical Products
•   Retail
•   Transportation & Travel Services
  
•   Chemicals
•   Energy
•   Forest Products
•   Metals & Mining
•   Utilities
  
•   Government
 
Communications & High Tech
 
We are a leading provider of management and technology consulting, business transformation outsourcing and market-making services and solutions to the communications, high technology and media and entertainment industries. We offer services that help our clients exploit and stay ahead of major technology and industry trends, including mobile technology, advanced communications networks, digital content services, customer care, and learning services, and we help our clients exploit the opportunities presented by the convergence of new technologies. In addition, we have established mobile commerce labs in Europe and the United States. At these research and development facilities we demonstrate how new mobile technologies can be integrated with existing legacy and Internet systems and applied in new and innovative ways.
 
Our Communications & High Tech operating group comprises the following industry groups:
 
 
 
Communications.    Our Communications industry group serves many of the world’s leading wireline, wireless, cable and satellite communications companies. We provide a wide range of services designed to help our communications clients increase margins and market share, improve customer retention, increase revenues, reduce overall costs and accelerate sales cycles.
 
 
 
Electronics & High Tech.    Our Electronics & High Tech industry group serves the aerospace, defense, electronics, high technology and network communications industries. This industry group provides services in areas such as electronic commerce and strategy and supply chain management.
 
 
 
Media & Entertainment.    Our Media & Entertainment industry group serves entertainment, print and publishing companies, as well as innovative new ventures and Internet companies. Our Media & Entertainment industry group provides an array of services ranging from customer relationship management to digital content infrastructure and electronic business solutions.
 
Financial Services
 
Our Financial Services operating group focuses on the growth opportunities created by our clients’ need to adapt to changing market conditions, including increased cost pressures, industry consolidation, regulatory changes, the creation of common industry standards and protocols, and the move to a more seamless and interconnected industry model. We help clients meet these challenges through a variety of

A-2


offerings, including outsourcing strategies to increase cost efficiency and transform businesses, and customer-relationship-management initiatives that enable them to acquire new customers, retain profitable customers and improve their cross-selling capabilities.
 
Our Financial Services operating group comprises the following industry groups:
 
 
 
Banking.    Our Banking industry group works with commercial and savings banks, diversified financials and securities companies. We also work with a variety of new entrants and innovators, such as online banks and brokerages. We help these organizations develop and execute strategies to target, acquire and retain customers more effectively, expand product and service offerings, and leverage new technologies and distribution channels.
 
 
 
Health Services.    Our Health Services industry group serves integrated health care providers, health insurers, managed care organizations, biotech and life sciences companies and policy-making authorities. We are helping our clients in the health plan and health insurance area in North America accelerate their business by connecting consumers, physicians and other stakeholders through electronic commerce. In Europe, we are helping create new connections between governments, physicians and insurers.
 
 
 
Insurance.    Our Insurance industry group helps property and casualty insurers, life insurers, reinsurance firms and insurance brokers improve business processes, develop Internet insurance businesses and improve the quality and consistency of risk selection decisions. Our Insurance industry group has also developed a claims management capability that enables insurers to provide better customer service while optimizing claims costs.
 
Products
 
Our Products operating group comprises six industry groups: Automotive, Consumer Goods & Services, Industrial Equipment, Pharmaceuticals & Medical Products, Retail, and Transportation & Travel Services.
 
 
 
Automotive.    Our Automotive industry group works with auto manufacturers, suppliers, dealers, retailers and service providers. Our automotive industry professionals work with clients to develop and implement solutions focused on customer service and retention, channel strategy and management, branding, buyer-driven business models, cost reduction, customer relationship management and integrated supplier partnerships.
 
 
 
Consumer Goods & Services.    Our Consumer Goods & Services industry group helps food, beverage, tobacco, household products, cosmetics and apparel companies move beyond incremental cost cutting to establish bolder innovation and growth agendas. This industry group adds value to companies through innovative service offerings that address, among other things, new ways of reaching the retail trade and consumers through precision consumer marketing, maximizing brand synergies and cost reductions in mergers and acquisitions, improving supply chain efficiencies through collaborative commerce business models, and enhancing the efficiency of their internal operations.
 
 
 
Industrial Equipment.    Our Industrial Equipment industry group serves the industrial and electrical equipment, construction, consumer durable and heavy equipment industries. We help our clients increase operating and supply chain efficiency by improving processes and leveraging technology. We also work with clients to generate value from strategic mergers and acquisitions. Our Industrial Equipment industry group also develops and deploys innovative solutions in the areas of channel management, collaborative product design, remote field maintenance, enterprise application integration and outsourcing.

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Pharmaceuticals & Medical Products.    Our Pharmaceuticals & Medical Products industry group serves pharmaceuticals, biotechnology, medical products and other industry-related companies. With knowledge in discovery, development, manufacturing, supply chain, and sales and marketing issues, we help companies identify and exploit opportunities for value creation, such as reducing the time it takes to develop and deliver new drugs to market through process improvements and implementation of technology. Our Pharmaceuticals & Medical Products industry group also helps clients integrate new discovery technologies, realize the potential of genomics and biotechnology, become more patient-centric and create new business models that deliver medical breakthroughs more rapidly.
 
 
 
Retail.    Our Retail industry group serves a wide spectrum of retailers ranging from convenience stores to destination stores, including supermarkets, specialty premium retailers and large mass-merchandise discounters. Our Retail industry group professionals work with retailers worldwide to create sustainable value measured by improved profitability and customer satisfaction, revenue growth, decreased costs and, where relevant, shareholder value.
 
 
 
Transportation & Travel Services.    Our Transportation & Travel Services industry group serves clients in the airline, freight transportation, third-party logistics, hospitality, gaming, car rental, passenger rail and travel distribution industries. We help clients develop and implement strategies and solutions to improve customer relationship management capabilities, operate more-efficient networks, integrate supply chains, develop procurement and electronic business marketplace strategies and more effectively manage maintenance, repair and overhaul processes and expenses.
 
Resources
 
Our Resources operating group serves the energy, chemicals, utilities, metals, mining, forest products and related industries. With market conditions driving energy companies to seek new ways of creating value for shareholders, deregulation fundamentally reforming the utilities industry and yielding cross-border opportunities, and an intensive focus on productivity and portfolio management in the chemicals industry, we are working with clients to create innovative solutions that are designed to help them differentiate themselves in the marketplace and gain competitive advantage.
 
Our Resources operating group comprises the following industry groups:
 
 
 
Chemicals.    Our Chemicals industry group has significant resources in Europe, Asia, Japan and the Americas and works with a wide cross-section of industry segments, including specialty chemicals, industrial chemicals, polymers and plastics, gases and life science companies. We also have long-term operations contracts with many of the industry leaders.
 
 
 
Energy.    Our Energy industry group serves a wide range of companies in the oil and gas industry, including upstream, downstream and oil services companies. We help clients create cross-industry synergies and operational efficiencies through our multi-client outsourcing centers, forge alliances to advance integrated industry solutions, build and enhance trading and risk management operations, and exploit new business technologies.
 
 
 
Forest Products.    The Forest Products industry group helps our clients in the pulp and paper business achieve improvements in business performance. We also help our Forest Products clients use electronic commerce and the Internet to drive incremental value.
 
 
 
Metals & Mining.    Our Metals & Mining industry group serves metals industry companies located in the world’s key mining regions, including North America, Latin America, South Africa, Australia and South East Asia, working with clients in areas such as electronic commerce, including procurement, supply-chain management and customer service.

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Utilities.    Our Utilities industry group works with electric, gas and water utilities around the world to respond to an evolving and highly competitive marketplace. Our work includes helping utilities transform themselves from state-owned, regulated local entities to global deregulated corporations, as well as developing diverse products and service offerings to help our clients deliver higher levels of convenience and service to their customers. These offerings include trading and risk management, supply chain optimization and customer relationship management.
 
Government
 
As the world’s largest employers, governments face the challenge of improving the efficiency of their service delivery by creating new citizen-centric business models that harness the power of new technologies. Our Government operating group works with government agencies in 23 countries, helping them transform to meet the demands of citizens and businesses. We typically work with defense, revenue, human services, justice, postal, education and electoral authorities, whose budgets often account for a substantial majority of a country’s overall government expenditures.
 
Our Government clients typically are national, provincial or state-level government organizations, and to a lesser extent, cities and other local governments. We advise on, implement and in some cases operate government services, enabling our clients to use their resources more efficiently and to deliver citizen-centric services. And, as governments are pressed to do more with less, Accenture is introducing innovative contract models from the private sector that are becoming increasingly popular with governments. We are also working with clients to transform their back-office operations, build Web interfaces and enable services to be delivered over the Internet.
 
Capability Groups
 
Our two capability groups, Business Consulting and Technology & Outsourcing, are the innovation engines through which we develop and deliver a full spectrum of services and solutions that address business opportunities and challenges common across industries. Together, our two capability groups comprise eight service lines and three solution units. Our service lines are responsible for developing our knowledge capital, world-class skills and innovative capabilities. As of April 30, 2002, more than 8,000 Accenture professionals were dedicated full-time to specific service lines, helping to develop knowledge and assets for clients across all of the industries we serve. These subject matter experts complement the nearly 54,000 professionals working within our operating groups who apply their knowledge of specific service lines to clients within specific industry groups.
 
Through our solution units we develop asset-based scalable solutions that can be offered to multiple clients, often incorporating the capabilities of our service lines, alliance partners and affiliates. Our solution units, which are either Accenture affiliate companies or separate groups within Accenture, are responsible for creating, acquiring and managing key assets that are central to our delivery of innovative solutions to clients. The three solution units within the capability groups serve clients across multiple industries. We also have solution units that are dedicated to specific industries; these are managed through the respective operating groups.
 
Business Consulting Capability Group
 
Our Business Consulting capability group comprises five service lines and two solution units. The five Business Consulting service lines are Strategy & Business Architecture, Customer Relationship Management, Supply Chain Management, Human Performance and Finance & Performance Management. Our two Business Consulting solution units are e-peopleserve and Accenture Learning.

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Strategy & Business Architecture Service Line
 
The professionals within our Strategy & Business Architecture service line work with individuals at the highest levels of our clients’ organizations on their most crucial strategy and information technology issues. To help clients unlock new sources of value, we provide a wide array of strategic planning and design services and advise clients on significant decisions relating to corporate governance, post-merger and acquisition integration, information technology organization and governance, marketing strategy and other transformational issues. In addition, our professionals analyze current and emerging market trends to help clients identify new business opportunities.
 
Customer Relationship Management Service Line
 
Professionals in our Customer Relationship Management service line help companies increase the value of their customer relationships and enhance the economic value of their brands to acquire new customers and retain existing ones. We offer a full range of capabilities that have positioned us as a pioneer in the reinvention of marketing and customer relationship management. These include proprietary approaches to improving the return on marketing investments, innovative methods for uncovering insight into customers’ purchasing preferences and habits and tailoring products and services based on that insight, and sophisticated techniques for integrating information so that it is available to customers at any point of interaction. Together with our alliance partners, we bring in-depth skills to our clients, helping them create superior customer experiences and enhance the value of their customer relationships.
 
Supply Chain Management Service Line
 
We help clients gain competitive advantage by working with them to optimize their supply chains and build networks to facilitate collaboration with suppliers and business partners. Professionals in our Supply Chain Management service line are dedicated to developing innovative approaches to solve supply chain problems across a broad range of industries. This includes designing more-efficient procurement processes, optimizing product planning, strengthening supplier relationships, and streamlining product development cycles. In addition, our Supply Chain Management service line uses its expertise in areas such as strategic sourcing, manufacturing strategy and operations, and logistics to provide strategic advice and technology solutions that leverage the Web for procurement, fulfillment and product design.
 
Human Performance Service Line
 
The professionals in our Human Performance service line help our clients solve human performance issues that are crucial to their operational success, including recruiting and motivating key employees and management. Our integrated approach provides human resources, knowledge management, learning and performance management solutions that increase the efficiency and effectiveness of our clients’ employees and operations, while reducing recruiting and training costs. Professionals in our Human Performance service line also work closely with our Accenture Learning solution unit to help companies and governments reduce employees’ time to competency, increase knowledge retention, lower the costs of administering complex training content, and manage multiple learning delivery vehicles and vendors.
 
Finance & Performance Management Service Line
 
The professionals in our Finance & Performance Management service line work with our clients’ key financial managers, including chief financial officers, treasurers and controllers, to support management of and reporting by finance departments. Among the services we provide are strategic consulting with

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regard to the design and structure of the finance function, particularly post-merger or acquisition, and the establishment of shared service centers for streamlining transaction processing. Our professionals work with financial executives to develop and implement solutions that help them align their companies’ investments with their business objectives, use the Internet to manage the treasury functions, and establish security around the exchange of information to reporting institutions. Our services also address pricing and yield management, billing, credit, lending and debt recovery.
 
e-peopleserve Solution Unit
 
Launched in August 2000 as an Accenture affiliate, our e-peopleserve solution unit is a provider of outsourced human resources services, which it delivers through self-service tools such as Web-based technology, e-peopleserve’s network of resources service centers, and counseling from skilled caseworkers. Offering efficient, secure, integrated human resources services across the employee lifecycle, from recruitment and payroll to pensions, e-peopleserve provides large organizations with a more efficient and effective human resources management system.
 
Accenture Learning Solution Unit
 
Our Accenture Learning solution unit draws on Accenture’s extensive experience with enterprise-wide workforce performance transformation; the strength of our business processing outsourcing capabilities; our internal training and knowledge management solution, myLearning; and the expertise of our Indeliq affiliate, which develops scalable performance simulation electronic learning applications. Our Accenture Learning professionals work with companies and governments to provide outsourced transformational learning solutions that reduce employees’ time to competency, increase knowledge retention, lower the costs of administering complex training content and manage multiple learning delivery vehicles and vendors.
 
Technology & Outsourcing Capability Group
 
Our Technology & Outsourcing capability group comprises three service lines and one solution unit and also manages our more than 100 alliances with technology companies. The three Technology & Outsourcing service lines are Technology Research & Innovation, Solutions Engineering and Solutions Operations. Our Technology & Outsourcing solution unit is Avanade.
 
Technology Research & Innovation Service Line
 
Professionals in our Technology Research & Innovation service line research, invent and commercialize cutting-edge business solutions using new and emerging technologies. We continually identify and dedicate significant resources to the new technologies that we believe will be drivers of our clients’ growth and sources of first-mover advantage by enabling clients to be first to market with a unique capability or service offering. The Technology Research & Innovation service line includes Accenture Technology Labs, a dedicated technology R&D organization within Accenture.
 
Solutions Engineering Service Line
 
Professionals in our Solutions Engineering service line design, build and deploy complex industry-specific, reusable and scalable solutions that typically integrate business processes, technology and human performance components. Among other things, they maintain and enhance our methods and practices for building technology-based solutions in an efficient and predictable manner. We have expertise and capabilities in a wide range of areas, including electronic commerce infrastructure, security, enterprise resource planning, enterprise application integration, data warehousing and pre-packaged business solution delivery.

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Solutions Operations Service Line
 
Our Solutions Operations service line provides a range of outsourcing solutions for managing technology infrastructure, applications and business processes and is our primary source of strategy and capability for executing initiatives in business transformation outsourcing. We are differentiated in our delivery of outsourcing services through our creation of solutions that help transform the way industries work and our ability to combine industry, technology and functional expertise with outsourcing capabilities. In addition, we are expanding our outsourcing capabilities through a variety of shared-service solutions, including customer information, billing systems, information technology services, supply chain management and human resources administration.
 
Avanade Solution Unit
 
Our Avanade solution unit, which is also an Accenture affiliate, focuses on large-scale technology integration surrounding Microsoft’s enterprise platform. Combining Microsoft’s understanding of operating platforms and technologies with our experience in delivering solutions to our clients, Avanade capitalizes on the advanced capabilities of the Microsoft Windows and .NET platforms to build customized, scalable solutions for complex electronic business and enterprise infrastructure. With development centers in Europe, Asia-Pacific and the Americas, Avanade delivers secure, reliable, scalable Microsoft-based solutions to help large global companies optimize their technology investments.
 
Alliances
 
Alliances are central to our strategy, our client service business, and the way we deliver value to our clients. We have more than 100 alliances with established and early-stage technology companies whose capabilities complement our own, either by enhancing a service offering, delivering a new technology, or helping us extend our services to new geographies. By combining our alliance partners’ products and services together with our own capabilities and expertise, we create innovative, high-value business solutions for our clients.
 
Due to the highly focused nature of these business relationships, some alliances are specifically aligned with one of our eight service lines, adding skills, technology and insights that are applicable across many of the industries we serve. Other alliances extend and enhance our offerings specific to a single industry group. Our alliances help us to deliver innovative solutions far faster than we – or any other company – could do alone.
 
Almost all of our alliances are non-exclusive and generally have terms of three to five years (subject to early termination in most cases). While individually none of our alliances is material to our business, overall our alliance relationships generate revenue for us, primarily in the form of consulting services to implement the alliance-based business solutions.
 
Strategic Delivery Capability
 
Our global strategic delivery approach emphasizes quality, reduced risk, speed to market and predictability. Our ultimate goal is to deliver to clients price-competitive solutions and services that create value. One of our key strengths is our ability to create and capture replicable components of methodologies and technologies, which we can customize to create tailored solutions for our clients in a cost-effective manner and under demanding time constraints. Our global network of delivery centers – facilities where teams of Accenture professionals use proven methodologies and existing assets to create business solutions for clients – enhances our ability to capitalize on our vast array of methodologies, tools and technology to deliver value to our clients. Client teams use these centers to complete comprehensive,

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effective and customized implementations in less time than would be required to develop solutions from the ground up. Our delivery centers improve the efficiency of our engagement teams as they are able to reuse solution designs, team-member experience, infrastructure and software. Reuse also increases solution longevity and reduces technology risks and application maintenance.
 
Affiliates
 
If a capability that we do not already possess is of strategic importance and value to us and our clients, we may form a new business, sometimes with one or more third parties, to develop that capability. We call these businesses affiliates. If an affiliate provides a service or solution across many industries, it serves as a solution unit or part of a solution unit within one of our capability groups. If an affiliate provides a service or solution specific to only one industry, it may serve as a solution unit within one of our operating groups. These entities can rapidly advance a particular opportunity by building upon our global platform of clients, professionals and business expertise. Our affiliates include Avanade, e-peopleserve, Imagine Broadband, Indeliq and Navitaire. Avanade focuses on large-scale technology integration surrounding Microsoft’s enterprise platform. e-peopleserve is a provider of outsourced human resources services that we created with British Telecommunications. Imagine Broadband provides interactive broadband solutions and platform implementation to cable, satellite and telecommunications network operators worldwide. Indeliq develops scalable performance simulation electronic learning applications based on our patents and technology, which we contributed to the company. Navitaire provides airlines with reservations, ticketing and revenue management services.
 
Avanade, e-peopleserve, Imagine Broadband, Indeliq and Navitaire are consolidated in our financial statements. Individually none of our affiliates is material to our business.
 
Research and Innovation
 
We are committed to developing leading-edge ideas. We believe that research and innovation have been major factors in our success and will help us continue to grow in the future. We use our investment in research to help create, commercialize and disseminate innovative business strategies and technology. Our research and innovation program is designed to generate early insights into how knowledge can be harnessed to create innovative business solutions for our clients and to develop business strategies with significant value. We spent $256 million, $252 million and $271 million on research and development in fiscal years 1999, 2000 and 2001, respectively, primarily through our operating groups and our capability groups to develop market-ready solutions for our clients. We also promote the creation of knowledge capital and thought leadership through the Accenture Technology Labs and the Accenture Institute for Strategic Change.
 
Accenture Organizational Structure
 
Accenture Ltd is a Bermuda holding company with no material assets other than Class I and Class II common shares in our subsidiary, Accenture SCA, a Luxembourg partnership limited by shares. Accenture Ltd’s only business is to hold these shares and to act as the sole general partner of Accenture SCA. As the general partner of Accenture SCA and as a result of Accenture Ltd’s majority voting interest in Accenture SCA, Accenture Ltd controls Accenture SCA’s management and operations and consolidates Accenture SCA’s results in its financial statements. We operate our business through subsidiaries of Accenture SCA. Accenture SCA reimburses Accenture Ltd for its expenses but does not pay Accenture Ltd any fees.
 
Prior to our transition to a corporate structure in fiscal 2001, we operated as a series of related partnerships and corporations under the control of our partners. In connection with our transition to a corporate structure, our partners generally exchanged all of their interests in these partnerships and

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corporations for Accenture Ltd Class A common shares or, in the case of partners in certain countries, Accenture SCA Class I common shares or exchangeable shares issued by Accenture Canada Holdings Inc., an indirect subsidiary of Accenture SCA. Generally, partners who received Accenture SCA Class I common shares or Accenture Canada Holdings exchangeable shares also received a corresponding number of Accenture Ltd Class X common shares which entitle their holders to vote at Accenture Ltd shareholders’ meetings but do not carry any economic rights.
 
Each Class A common share and each Class X common share of Accenture Ltd entitles its holder to one vote on all matters submitted to a vote of shareholders of Accenture Ltd. The holder of a Class X common share is not, however, entitled to receive dividends or to receive payments upon a liquidation of Accenture Ltd.
 
Each Class I common share and each Class II common share of Accenture SCA entitles its holder to one vote on all matters submitted to a vote of shareholders of Accenture SCA. Each Accenture SCA Class II common share entitles Accenture Ltd to receive a dividend or liquidation payment equal to 10% of any dividend or liquidation payment to which an Accenture SCA Class I common share entitles its holder. Accenture Ltd holds all of the Class II common shares of Accenture SCA.
 
Subject to contractual transfer restrictions, Accenture SCA is obligated, at the option of the holder, to redeem any outstanding Accenture SCA Class I common share at any time at a redemption price per share generally equal to the market price of an Accenture Ltd Class A common share at the time of the redemption. Accenture SCA may, at its option, pay this redemption price with cash or by delivering Accenture Ltd Class A common shares on a one-for-one basis. In addition, each of our partners in the United States, Australia and Norway has agreed that we may cause that partner to exchange that partner’s Accenture SCA Class I common shares for Accenture Ltd Class A common shares on a one-for-one basis if Accenture Ltd holds more than 40% of the issued share capital of Accenture SCA and we receive a satisfactory opinion from counsel or a professional tax advisor that such exchange should be without tax cost to that partner. This one-for-one redemption price and exchange ratio will be adjusted if Accenture Ltd holds more than a de minimis amount of assets (other than its interest in Accenture SCA and assets it holds only transiently prior to contributing them to Accenture SCA) or incurs more than a de minimis amount of liabilities (other than liabilities for which Accenture SCA has a corresponding liability to Accenture Ltd). Accenture Ltd does not intend to hold any material assets other than its interest in Accenture SCA or to incur any material liabilities such that this one-for-one redemption price and exchange ratio would require adjustment. In order to maintain Accenture Ltd’s economic interest in Accenture SCA, Accenture Ltd will acquire additional Accenture SCA common shares each time it issues additional Accenture Ltd Class A common shares.
 
Holders of Accenture Canada Holdings exchangeable shares may exchange their shares for Accenture Ltd Class A common shares at any time on a one-for-one basis. Accenture may, at its option, satisfy this exchange with cash at a price per share generally equal to the market price of an Accenture Ltd Class A common share at the time of the exchange. Each exchangeable share of Accenture Canada Holdings entitles its holder to receive distributions equal to any distributions to which an Accenture Ltd Class A common share entitles its holder.
 
Accenture Ltd may, at its option, redeem any Class X common share for a redemption price equal to the par value of the Class X common share, or $0.0000225 per share. Accenture Ltd may not, however, redeem any Class X common share of a holder if such redemption would reduce the number of Class X common shares held by that holder to a number that is less than the number of Accenture SCA Class I common shares or Accenture Canada Holdings exchangeable shares held by that holder, as the case may be. Accenture Ltd will redeem Accenture Ltd Class X common shares upon redemption or exchange of Accenture SCA Class I common shares and Accenture Canada Holdings exchangeable shares so that the

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aggregate number of Class X common shares outstanding at any time does not exceed the aggregate number of Accenture SCA Class I common shares and Accenture Canada Holdings exchangeable shares outstanding.
 
We use the term “partner” to refer to the partners and shareholders of the series of related partnerships and corporations through which Accenture operated its business prior to its transition to a corporate structure. These individuals became executive employees of Accenture following its transition to a corporate structure but retain the “partner” title. Where the context permits, the term also refers to Accenture’s employees and others who have been or are in the future named as “partners” in this executive sense.
 
Employees
 
Our most important asset is our people. We are deeply committed to the long-term development of our employees. Each professional receives extensive and focused technical and managerial skills development training throughout his or her career with us. We seek to reinforce our employees’ commitment to our clients, culture and values through a comprehensive performance review system and a competitive compensation philosophy that reward individual performance and teamwork. We strive to maintain a work environment that reinforces our partnership culture and the collaboration, motivation, alignment of interests and sense of ownership and reward that our partnership culture has sustained.
 
As of February 28, 2002, we had more than 75,000 employees worldwide, of whom more than 2,700 were partners. These numbers do not include employees of our affiliates.
 
Competition
 
We operate in a highly competitive and rapidly changing global market and compete with a variety of organizations that offer services similar to those that we offer. Our clients typically retain us on a non-exclusive basis. In addition, a client may choose to use its own resources rather than engage an outside firm for the types of services we provide. Our competitors include information technology outsourcing and services companies, major accounting and consulting firms, management and strategy consulting firms and information technology product and service vendors.
 
Our revenues are derived primarily from Fortune Global 500 and Fortune 1000 companies, medium-sized companies, governmental organizations and other large enterprises. There is an increasing number of professional services firms seeking consulting engagements with these organizations. We believe that the principal competitive factors in the consulting industry in which we operate include:
 
 
 
skills and capabilities of people;
 
 
 
reputation and client references;
 
 
 
price;
 
 
 
scope of services;
 
 
 
service delivery approach;
 
 
 
technical and industry expertise;
 
 
 
perceived ability to add value;
 
 
 
quality of services and solutions;
 
 
 
focus on achieving results on a timely basis;
 
 
 
availability of appropriate resources; and
 
 
 
global reach and scale.

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Intellectual Property
 
Our success has resulted in part from our proprietary methodologies, software, reusable knowledge capital and other intellectual property rights. We rely upon a combination of nondisclosure and other contractual arrangements as well as upon trade secret, copyright, patent and trademark laws to protect our intellectual property rights and rights of third parties from whom we license intellectual property. We have promulgated policies related to confidentiality and ownership and to the use and protection of Accenture’s and third parties’ intellectual property, and we also enter into agreements with our employees as appropriate.
 
We recognize the value of intellectual property in the new marketplace and vigorously create, harvest and protect our intellectual property. We have filed more than 1,000 patent applications in the United States and other jurisdictions to date and have been issued more than 50 U.S. patents. We will continue to vigorously identify, harvest and protect our intellectual property.
 
Legal Matters and Insurance
 
We are involved in a number of judicial and arbitration proceedings concerning matters arising in the ordinary course of our business. We do not expect that any of these matters, individually or in the aggregate, will have a material impact on our results of operations or financial condition.
 
In 1998, the bankruptcy trustee of FoxMeyer Corporation filed a lawsuit against us in the District Court of Harris County (Houston), Texas. FoxMeyer, a pharmaceutical wholesaler, filed for bankruptcy protection in 1996, and since that time, the bankruptcy trustee has instituted legal proceedings against a number of companies in connection with the bankruptcy. The bankruptcy trustee seeks compensatory and punitive damages and has alleged that we breached contracts, warranties and alleged fiduciary duties, made misrepresentations about our experience and expertise, were negligent in performing various tasks, that our conduct was tortious or in violation of certain statutory provisions and that the foregoing were a substantial factor contributing to FoxMeyer’s bankruptcy. There are no counterclaims. The lawsuit arises out of our contract with FoxMeyer regarding the assistance we provided in connection with an enterprise resource planning project to install SAP R/3, a software package developed by SAP AG, a German company. Discovery in this proceeding is ongoing, and a trial is scheduled to commence on June 24, 2002. While the ultimate outcome of this matter cannot be determined with any certainty, we are vigorously defending against the claims, and we believe that this action is not likely to have a material adverse effect on our business, financial position, results of operation or cash flows.
 
We have entered into agreements with the lead plaintiffs in two purported class actions in federal court in Houston, Texas, involving, among other things, audits and other services provided by Arthur Andersen firms to Enron Corporation, in which we have agreed that any statute of limitations or similar deadline by which they must add us as a party to the actions or file complaints against us is suspended from April 2002 to April 2003 unless the agreement is earlier terminated by either of us upon 30 days’ written notice. We have also entered into a similar agreement with a plaintiff in a lawsuit involving Sunbeam Corporation, another former client of Arthur Andersen firms. Attorneys for the plaintiffs in these actions had told us that they intended to add us as a defendant in those actions because of the possibility, among other things, that statute of limitations periods would expire if they did not do so, and we have entered into these tolling agreements so that we may have time to inform the plaintiffs that adding us as a defendant in such actions would be misdirected and without merit. Such actions, if commenced against us, would be based on misconceptions about the nature of our past relationship with Arthur Andersen LLP and the other Arthur Andersen firms. We have been legally separate and distinct from Arthur Andersen LLP and the other Arthur Andersen firms at all times since 1989. We believe that because of the facts of our past relationship with Arthur Andersen LLP and the other Arthur Andersen firms, any potential lawsuit against us in this regard would be misdirected and without merit.

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We maintain the types and amounts of insurance customary in the industries and countries in which we operate, including coverage for professional liability, general liability and management liability. We consider our insurance coverage to be adequate both as to the risks and amounts for the businesses we conduct.
 
Properties
 
We have major offices in the world’s leading business centers, including New York, Chicago, Dallas, Los Angeles, San Francisco, London, Frankfurt, Madrid, Milan, Paris, Sydney and Tokyo. In total, we have over 110 offices in 47 countries around the world. We do not own any material real property. Substantially all of our office space is leased under long-term leases with varying expiration dates. We believe that our facilities are adequate to meet our needs in the near future.

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MANAGEMENT
 
Directors and Executive Officers
 
The following table presents information regarding the directors and executive officers of Accenture Ltd.
 
Name

  
Age

    
Years with Accenture

  
Position

Joe W. Forehand
  
54
    
29
  
Chief Executive Officer and Chairman of the Board of Directors
Stephan A. James
  
55
    
34
  
Chief Operating Officer and Director
Steven A. Ballmer
  
46
    
  
Director
Dina Dublon
  
48
    
  
Director
Karl-Heinz Flöther
  
49
    
23
  
Group Chief Executive—Financial Services Operating Group and Director
Joel P. Friedman
  
54
    
30
  
Director
William D. Green
  
48
    
24
  
Group Chief Executive—Communications & High Tech Operating Group and Director
Robert I. Lipp
  
64
    
  
Director
Blythe J. McGarvie
  
45
    
  
Director
Mark Moody-Stuart
  
61
    
  
Director
Masakatsu Mori
  
55
    
33
  
Director
Diego Visconti
  
52
    
26
  
Director
Wulf von Schimmelmann
  
55
    
  
Director
Jackson L. Wilson, Jr. 
  
54
    
26
  
Corporate Development Officer and Director
Arnaud André
  
47
    
23
  
Managing Partner—People Matters & Enablement
R. Timothy S. Breene
  
53
    
6
  
Chief Strategy Officer and Group Chief Executive—Business Consulting Capability Group
Pamela J. Craig
  
45
    
22
  
Managing Partner—Global Business Operations
Mark Foster
  
42
    
18
  
Group Chief Executive—Products Operating Group
Gregg G. Hartemayer
  
49
    
25
  
Group Chief Executive—Technology & Outsourcing Capability Group
David R. Hunter
  
51
    
29
  
Group Chief Executive—Government Operating Group and Managing Partner—Asia Pacific
Jose Luis Manzanares
  
49
    
27
  
Managing Partner—Global Technology Solutions and Alliances
Michael G. McGrath
  
56
    
29
  
Chief Risk Officer
Gill Rider
  
47
    
22
  
Chief Leadership Officer
Douglas G. Scrivner
  
51
    
22
  
General Counsel and Secretary
Mary A. Tolan
  
41
    
20
  
Group Chief Executive—Resources Operating Group
Carlos Vidal
  
48
    
27
  
Managing Partner—Financial Services, South Europe; Country Managing Director, Spain; and Chairman, Partner Income Committee
Harry L. You
  
43
    
  
Chief Financial Officer

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Joe W. Forehand has been Chairman of the Board of Directors since February 2001 and has been our Chief Executive Officer since November 1999. He currently serves as Chairman of our Management Committee, our Executive Committee and our Global Leadership Council. From June 1998 to November 1999, Mr. Forehand was responsible for our Communications & High Tech operating group. From September 1997 to June 1998, he was responsible for our Products operating group. From September 1994 to September 1997, Mr. Forehand was responsible for our Products group in the Americas.
 
Stephan A. James has been a Director since February 2001 and our Chief Operating Officer since July 2000. From November 1999 to June 2000, he was responsible for our Resources operating group. From September 1996 to October 1999, Mr. James was responsible for our Financial Services operating group. From September 1994 to August 1996, he was responsible for our Financial Services group in the Americas.
 
Steven A. Ballmer has been a Director since October 2001. He is chief executive officer and a director of Microsoft Corp., the world’s leading manufacturer of software for personal and business computing. Since joining Microsoft in 1980, Mr. Ballmer has headed several Microsoft divisions, including operations, operating systems development, and sales and support. He was promoted to president in July 1998 and was named CEO in January 2000, assuming full management responsibility for the company. Mr. Ballmer serves on the Nominating Committee of the Board of Directors.
 
Dina Dublon has been a Director since October 2001. She is executive vice president and chief financial officer of J.P. Morgan Chase & Co., a leading global financial services firm created by the merger of Chase Manhattan and J.P. Morgan & Co. Ms. Dublon is also a director and member of the compensation committee of the board of directors of The Hartford Financial Services Group, Inc. She spent most of her professional career with J.P. Morgan Chase & Co. and its predecessor merging firms, starting as a trader. Prior to being named CFO, she held numerous other positions, including senior vice president and corporate treasurer; managing director of the Financial Institutions Division; and senior vice president of corporate finance. Ms. Dublon serves on the Compensation Committee of the Board of Directors.
 
Karl-Heinz Flöther has been a Director since June 2001 and our Group Chief Executive—Financial Services Operating Group since December 1999. From June 1998 to February 2000, he was the Country Managing Partner of our Germany practice. From September 1997 to December 1999, he was responsible for our banking practice in continental Europe. From September 1996 to August 1997, Mr. Flöther was responsible for our practice services in Western Europe.
 
Joel P. Friedman has been a Director since June 2001, Managing General Partner—Accenture Technology Ventures since March 2002 and Managing General Partner—Accenture Technology Ventures, Americas since May 2001. Mr. Friedman currently serves as a director on the board of Calico Commerce Inc., a publicly traded Accenture portfolio company. From 1997 to 2000, he was responsible for our Banking industry group globally. Mr. Friedman serves on the Nominating Committee of the Board of Directors.
 
William D. Green has been a Director since June 2001 and our Group Chief Executive—Communications & High Tech Operating Group since December 1999 and the Country Managing Director of our United States practice since August 2000. From September 1997 to December 1999, Mr. Green was responsible for our Resources operating group. From September 1996 to September 1997, he was responsible for our manufacturing group in the Americas. Mr. Green serves on the Compensation Committee of the Board of Directors.

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Robert I. Lipp has been a Director since October 2001. He is chairman and chief executive officer of Travelers Property Casualty Corp., a unit of Citigroup Inc., and is currently a director of Citigroup, a leading global financial services company. Until December 2000 he was Vice Chairman and Member of the Office of the Chairman of Citigroup and CEO of Citigroup’s Global Consumer Business. He joined Travelers Group in 1986 and held a number of senior positions there, including the CEO and chairman title from 1993 to 2000. Mr. Lipp serves on the Audit Committee of the Board of Directors and as Lead Outside Director.
 
Blythe J. McGarvie has been a Director since October 2001. She is executive vice president and chief financial officer of BIC Group, one of the world’s leading manufacturers of writing instruments, correction fluids, disposable lighters and shavers. The company also manufactures sailboards. Ms. McGarvie is also a member of the board of directors of The Pepsi Bottling Group, Inc. Prior to joining BIC, she was senior vice president and CFO of Hannaford Bros. Co., a supermarket retailer, for five years. She has also held senior financial positions at Sara Lee Corp. and Kraft General Foods. Ms. McGarvie serves as the Chair of the Audit Committee of the Board of Directors.
 
Mark Moody-Stuart has been a Director since October 2001. He is former chairman of The Shell Transport and Trading Company and chairman of the Committee of Managing Directors of the Royal Dutch/Shell Group of Companies. He was managing director of Shell Transport and a managing director of Royal Dutch/Shell Group, the world’s second-largest oil and gas enterprise, from 1991 to 2001. Mr. Moody-Stuart is a director of HSBC Holdings PLC and of Shell Transport & Trading PLC. Mr. Moody-Stuart serves as the Chairman of the Compensation Committee and on the Nominating Committee of the Board of Directors.
 
Masakatsu Mori has been a Director since June 2001. He has been the Country Managing Director of our Japan practice since 1989. Mr. Mori serves on the Nominating Committee of the Board of Directors.
 
Diego Visconti has been responsible for our Communications & High Tech operating unit in Europe and Latin America since 1995 and has been a Director since June 2001. From 1997 until May 2002, he was also the Country Managing Director of our Italy practice.
 
Wulf von Schimmelmann has been a Director since October 2001. He is chief executive officer of Postbank, Germany’s largest independent retail bank and among the largest commercial banks in the German market. He is also a member of the board of directors of Deutsche Post World Net Group. Mr. von Schimmelmann serves as the Chairman of the Nominating Committee and on the Audit Committee of the Board of Directors.
 
Jackson L. Wilson, Jr. has been a Director and our Corporate Development Officer since February 2001. He was the Managing General Partner—Accenture Technology Ventures, our venture capital business, from November 1999 to March 2002. From June 1997 to November 1999, he was responsible for our operating groups. From June 1995 to June 1997, Mr. Wilson was responsible for industry markets strategies and market and technology solutions.
 
Arnaud André has been our Managing Partner—People Matters & Enablement since September 2000. From September 1997 to August 2000, he was responsible for the development of our health services market in continental Europe. Prior to August 1997, Mr. André led our change management competency in France and the Benelux countries.

A-16


 
R. Timothy S. Breene has been our Chief Strategy Officer and Group Chief Executive—Business Consulting Capability Group since March 2002. From August 2000 to March 2002 he was Managing Partner—Global Service Lines. From December 1999 to August 2000, he was responsible for our capabilities development organization. From May 1998 to January 2000, Mr. Breene was responsible for our strategic services practice worldwide. From October 1997 to May 1998, he was responsible for our strategic services practice in our Products operating group. From June 1995 to October 1997, Mr. Breene was a client partner.
 
Pamela J. Craig has been our Managing Partner—Global Business Operations since June 2001. From February 2000 to June 2001, she was responsible for our Media & Entertainment industry group globally and was also a general partner in Accenture Technology Ventures Japan. From August 1998 to November 2000, Ms. Craig was responsible for our Media & Entertainment global operating unit. From 1996 to August 1998, she was responsible for our Media & Entertainment group in North America.
 
Mark Foster has been our Group Chief Executive—Products Operating Group since March 2002. From September 2000 to March 2002 he was responsible for our Products operating group in Europe. From August 1999 to September 2000 Mr. Foster was global managing partner of our Automotive, Industrial and Travel & Transportation industry groups. From May 1999 to August 1999 he was the head of our Pharmaceuticals & Medical Products client group in Europe. From September 1997 to May 1999 Mr. Foster was the managing partner of our Change Management competency in our Pharmaceuticals & Medical Products industry group. From 1994 to September 1997 he was a client partner with responsibility for clients in the pharmaceuticals, food manufacturing, consumer goods and retail industries.
 
Gregg G. Hartemayer has been our Group Chief Executive—Technology & Outsourcing Capability Group since March 2002. He was our Group Chief Executive—Products Operating Group from July 1998 to March 2002. From September 1997 to July 1998, Mr. Hartemayer was responsible for the consumer industry group within our Products operating group. He currently serves as a director on the board of Click Commerce Inc., a publicly traded Accenture portfolio company. From May 1996 to September 1997, he was responsible for the consumer industry group for the Americas.
 
David R. Hunter has been our Group Chief Executive—Government Operating Group since September 1997 and our Managing Partner—Asia Pacific since April 2002. From 1994 to 1997, he was responsible for our Government industry group.
 
Jose Luis Manzanares has been our Managing Partner—Global Technology Solutions and Alliances since April 2002. He was our Managing Partner—Geographic Serivces & CIO Organization from December 1999 to April 2002. December 1999. From September 1997 to December 1999, he was responsible for competency-related operations across Europe, the Middle East, Africa and India. From 1990 to 1997, Mr. Manzanares was the chief executive officer of Coritel, S.A., an information technology services company and wholly owned subsidiary of Accenture.
 
Michael G. McGrath has been our Chief Risk Officer since March 2002. He was our Capital Risk Officer from November 2001 to March 2002. He was our Treasurer from June 2001 to November 2001. From September 1997 to June 2001, Mr. McGrath was our Chief Financial Officer. From 1992 to 1997, he was responsible for quality and practice methodologies.
 
Gill Rider has been our Chief Leadership Officer since March 2002. From July 2000 to March 2002, Ms. Rider had responsibility for our Resources operating unit in Europe, the Middle East, Africa and Latin America. From 1999 to 2000 she was chairman of our UK and Ireland geographic unit. From 1996 to 1999 she had operational responsibility for our Utilities practice in Europe and South Africa.
 
Douglas G. Scrivner has been our General Counsel and Secretary since January 1996.

A-17


 
Mary A. Tolan has been our Group Chief Executive—Resources Operating Group since August 2000. From December 1999 to August 2000, she was responsible for our firmwide strategy. From August 1998 to December 1999, Ms. Tolan was responsible for our Retail industry group globally and for an operating unit within the Products operating group. From April 1996 to August 1998, she was responsible for our Retail industry group in North America.
 
Carlos Vidal has been our Managing Partner—Financial Services, South Europe since October 1997, responsible for the operating unit in South Europe and Latin America. He has also been responsible for the Financial Services operating unit in Central Europe, the Middle East and South Africa since January 2000. In addition, Mr. Vidal has been our Country Managing Director, Spain since 1998 and Chairman of the Partner Income Committee since December 2001. From September 1995 to October 1997 he was responsible for our consulting services across all industries in Spain, Portugal and Italy.
 
Harry L. You has been our Chief Financial Officer since June 2001. From March 1996 to June 2001, he was a Principal in the General Industrial Group and then a Managing Director at Morgan Stanley, responsible for the Computer and Business Services Group in the Investment Banking Division.
 
DIVIDEND POLICY
 
We currently do not anticipate that Accenture Ltd or Accenture SCA will pay dividends.
 
We may from time to time enter into financing agreements that contain financial covenants and restrictions, some of which may limit the ability of Accenture Ltd and Accenture SCA to pay dividends.
 
Future dividends on the Class A common shares of Accenture Ltd, if any, will be at the discretion of its board of directors and will depend on, among other things, our results of operations, cash requirements and surplus, financial condition, contractual restrictions and other factors that the board of directors may deem relevant.

A-18


 
PRICE RANGE OF THE CLASS A COMMON SHARES
 
Trading in the Accenture Ltd Class A common shares commenced on the New York Stock Exchange on July 19, 2001 under the symbol “ACN.” The table below sets forth, on a per share basis for the periods indicated, the high and low sale prices for the Class A common shares as reported by the New York Stock Exchange.
 
    
Price Range

    
High

  
Low

Calendar Year 2001

             
Third Quarter (commencing July 19, 2001)
  
$
15.65
  
$
11.61
Fourth Quarter
  
$
28.00
  
$
12.12
Calendar Year 2002

             
First Quarter
  
$
30.50
  
$
23.13
Second Quarter (through May 24, 2002)
  
$
26.70
  
$
19.50
 
The closing sale price of Class A common shares as reported by the New York Stock Exchange on May 24, 2002 was $20.82. As of May 24, 2002, there were 1,222 holders of record of the Class A common shares.
 
There is no trading market for the Accenture Ltd Class X common shares. As of May 24, 2002, there were 1,468 holders of record of the Class X common shares.

A-19


 
SELECTED FINANCIAL DATA
 
The following selected financial data have been presented on a historical cost basis for all periods presented. The data as of August 31, 2000 and 2001 and for the years ended August 31, 1999, 2000 and 2001 are derived from the audited historical financial statements and related notes which are included elsewhere in this report. The data as of February 28, 2002 and for the six months ended February 28, 2001 and 2002 are derived from the historical unaudited financial statements and related notes which are included elsewhere in this report. The data as of August 31, 1999 and for the year ended August 31, 1998 are derived from audited historical financial statements and related notes which are not included in this report. The data as of August 31, 1997 and 1998 and for the year ended August 31, 1997 are derived from unaudited historical financial statements and related notes which are not included in this report. The selected financial data should be read in conjunction with “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and our historical financial statements and related notes included elsewhere in this report.
 
    
Year ended August 31,

    
Six months ended February 28,

 
    
1997

    
1998

    
1999

    
2000

    
2001

    
2001

    
2002

 
    
(in millions, except share and per share data)
 
Income Statement Data:
                                                              
Revenues:
                                                              
Revenues before reimbursements
  
$
6,275
 
  
$
8,215
 
  
$
9,550
 
  
$
9,752
 
  
$
11,444
 
  
$
5,713
 
  
$
5,902
 
Reimbursements
  
 
1,172
 
  
 
1,425
 
  
 
1,529
 
  
 
1,788
 
  
 
1,904
 
  
 
909
 
  
 
917
 
    


  


  


  


  


  


  


Revenues
  
 
7,447
 
  
 
9,640
 
  
 
11,079
 
  
 
11,540
 
  
 
13,348
 
  
 
6,622
 
  
 
6,819
 
Operating expenses:
                                                              
Cost of services:*
                                                              
Cost of services before reimbursable expenses*
  
 
3,470
 
  
 
4,700
 
  
 
5,457
 
  
 
5,486
 
  
 
6,200
 
  
 
2,943
 
  
 
3,514
 
Reimbursable expenses
  
 
1,172
 
  
 
1,425
 
  
 
1,529
 
  
 
1,788
 
  
 
1,904
 
  
 
909
 
  
 
917
 
    


  


  


  


  


  


  


Cost of services*
  
 
4,642
 
  
 
6,125
 
  
 
6,986
 
  
 
7,274
 
  
 
8,104
 
  
 
3,852
 
  
 
4,431
 
Sales and marketing*
  
 
611
 
  
 
696
 
  
 
790
 
  
 
883
 
  
 
1,217
 
  
 
453
 
  
 
759
 
General and administrative costs*
  
 
819
 
  
 
1,036
 
  
 
1,271
 
  
 
1,297
 
  
 
1,516
 
  
 
765
 
  
 
826
 
Reorganization and rebranding costs
  
 
 
  
 
 
  
 
 
  
 
 
  
 
848
 
  
 
189
 
  
 
 
Restricted share unit-based compensation
  
 
 
  
 
 
  
 
 
  
 
 
  
 
967
 
  
 
 
  
 
 
    


  


  


  


  


  


  


Total operating expenses*
  
 
6,072
 
  
 
7,857
 
  
 
9,047
 
  
 
9,454
 
  
 
12,652
 
  
 
5,259
 
  
 
6,016
 
    


  


  


  


  


  


  


Operating income*
  
 
1,375
 
  
 
1,783
 
  
 
2,032
 
  
 
2,086
 
  
 
696
 
  
 
1,363
 
  
 
803
 
Gain (loss) on investments, net
  
 
 
  
 
 
  
 
92
 
  
 
573
 
  
 
107
 
  
 
189
 
  
 
(306
)
Interest income
  
 
 
  
 
 
  
 
60
 
  
 
67
 
  
 
80
 
  
 
42
 
  
 
24
 
Interest expense
  
 
(19
)
  
 
(17
)
  
 
(27
)
  
 
(24
)
  
 
(44
)
  
 
(11
)
  
 
(24
)
Other income (expense)
  
 
4
 
  
 
(6
)
  
 
(5
)
  
 
51
 
  
 
17
 
  
 
24
 
  
 
2
 
Equity in losses of affiliates
  
 
 
  
 
(1
)
  
 
(6
)
  
 
(46
)
  
 
(61
)
  
 
(41
)
  
 
(6
)
    


  


  


  


  


  


  


Income before taxes*
  
 
1,360
 
  
 
1,759
 
  
 
2,146
 
  
 
2,707
 
  
 
795
 
  
 
1,566
 
  
 
493
 
Provision for taxes (1)
  
 
118
 
  
 
74
 
  
 
123
 
  
 
243
 
  
 
503
 
  
 
136
 
  
 
268
 
    


  


  


  


  


  


  


Income before minority interest and accounting change*
  
 
1,242
 
  
 
1,685
 
  
 
2,023
 
  
 
2,464
 
  
 
292
 
  
 
1,430
 
  
 
225
 
Minority interest
  
 
 
  
 
 
  
 
 
  
 
 
  
 
577
 
  
 
 
  
 
(133
)
    


  


  


  


  


  


  


Income before accounting change*
  
 
1,242
 
  
 
1,685
 
  
 
2,023
 
  
 
2,464
 
  
 
869
 
  
 
1,430
 
  
 
92
 
Cumulative effect of accounting change
  
 
 
  
 
 
  
 
 
  
 
 
  
 
188
 
  
 
188
 
  
 
 
    


  


  


  


  


  


  


Partnership income before partner distributions* (2)
  
$
1,242
 
  
$
1,685
 
  
$
2,023
 
  
$
2,464
 
           
$
1,618
 
        
    


  


  


  


           


        
Net income*
                                      
$
1,057
 
           
$
92
 
                                        


           



*
 
Excludes payments for partner distributions in respect of periods ended on or prior to May 31, 2001.
(1)
 
For periods ended on or prior to May 31, 2001, we operated through partnerships in many countries. Therefore, we generally were not subject to income taxes in those countries. Taxes related to income earned by our partnerships were the responsibility of the individual partners. In other countries, we operated through corporations, and in these circumstances we were subject to income taxes.
(2)
 
Partnership income before partner distributions is not comparable to net income of a corporation similarly determined. Partnership income in respect of periods ended on or prior to May 31, 2001 is not executive compensation in the customary sense because partnership income is comprised of distributions of current earnings. Accordingly, compensation and benefits for services rendered by partners have not been reflected as an expense in our historical financial statements for periods prior to May 31, 2001.

A-20


 
    
Year ended August 31,

  
Six months ended
February 28,

    
1997

  
1998

  
1999

  
2000

  
2001

  
2001

  
2002

Earnings Per Share Data:
                                    
Earnings per share:
                                    
—basic
                                
$
0.23
                                  

—diluted
                                
$
0.22
                                  

Weighted average shares:
                                    
—basic
                                
 
410,027,002
                                  

—diluted
                                
 
1,027,557,818
                                  

 
    
As of August 31,

    
As of
February 28,
    
1997

  
1998

  
1999

  
2000

  
2001

    
2002

    
(in millions)
Balance Sheet Data:
                                           
Cash and cash equivalents
  
$
325
  
$
736
  
$
1,111
  
$
1,271
  
$
1,880
    
$
1,131
Working capital
  
 
175
  
 
531
  
 
913
  
 
1,015
  
 
401
    
 
852
Total assets
  
 
2,550
  
 
3,704
  
 
4,615
  
 
5,451
  
 
6,061
    
 
5,199
Long-term debt
  
 
192
  
 
157
  
 
127
  
 
99
  
 
1
    
 
4
Total partners’ capital
  
 
761
  
 
1,507
  
 
2,208
  
 
2,368
  
 
    
 
Shareholders’ equity
  
 
  
 
  
 
  
 
  
 
282
    
 
262

A-21


 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL  CONDITION AND RESULTS OF OPERATIONS
 
The following discussion and analysis should be read in conjunction with our historical financial statements and related notes included elsewhere in this report.
 
All references to years, unless otherwise noted, refer to our fiscal year, which ends on August 31. For example, a reference to “2001” or “fiscal year 2001” means the 12-month period that ended on August 31, 2001. All references to quarters, unless otherwise noted, refer to the quarters of our fiscal year.
 
Overview
 
The results of our operations are affected by the level of economic activity and change in the industries we serve. Our business is also driven, in part, by the pace of technological change and the type and level of technology spending by our clients. The ability to identify and capitalize on these technological and market changes early in their cycles is a key driver of our performance. Our cost management strategy is to anticipate changes in demand for our services and to identify cost-management initiatives in order to manage costs as a percentage of revenues.
 
Prior to May 31, 2001, we operated as a series of related partnerships and corporations under the control of our partners. We now operate in a corporate structure. As a business, whether in partnership form or in a corporate structure, our profitability is driven by many of the same factors. Revenues are driven by our partners’ and senior executives’ ability to secure contracts for new engagements and to deliver solutions and services that add value to our clients. Our ability to add value to clients and therefore drive revenues depends in part on our ability to offer market-leading service offerings and to deploy skilled teams of professionals quickly and on a global basis. While current economic conditions have caused some clients to reduce or defer their expenditures for consulting services, we are positioning ourselves to achieve revenue growth through our business transformation outsourcing solutions, among other areas. While new contract bookings were strong in the first half of fiscal 2002, such bookings include an increasing proportion of business transformation outsourcing contracts which have slower impacts on short-term revenue growth. We are unable to predict the level of impact that the current economic environment will have on our ability to secure contracts for new engagements.
 
Cost of services is primarily driven by the cost of client service personnel, which consists primarily of compensation and other personnel costs. Cost of services as a percentage of revenues is driven by the productivity of our client service workforce. Chargeability, or utilization, represents the percentage of our professionals’ time spent on billable work. We plan and manage our headcount to meet the anticipated demand for our services. For example, in 2001, we announced initiatives to reduce our staff in certain parts of the world, in certain skill groups and in some support positions. Selling and marketing expense is driven primarily by development of new service offerings, the level of concentration of clients in a particular industry or market, client targeting, image development and brand-recognition activities. General and administrative costs generally correlate with changes in headcount and activity levels in our business.
 
Presentation
 
As a result of a restructuring in 1989, we and our “member firms,” which are now our subsidiaries, became legally separate and distinct from the Arthur Andersen firms. Thereafter, until August 7, 2000, we had contractual relationships with an administrative entity, Andersen Worldwide, and indirectly with the separate Arthur Andersen firms. Under these contracts, called member firm agreements, we and our member firms, on the one hand, and the Arthur Andersen firms, on the other hand, were two stand-alone business units linked through such agreements to Andersen Worldwide for administrative and other

A-22


services. In addition, during this period our partners individually were members of the administrative entity, Andersen Worldwide. Following arbitration proceedings between us and Andersen Worldwide and the Arthur Andersen firms that were completed in August 2000, the tribunal terminated our contractual relationships with Andersen Worldwide and all the Arthur Andersen firms. On January 1, 2001, we began to conduct business under the name Accenture. See “Certain Relationships and Transactions—Relationship with Andersen Worldwide and Arthur Andersen Firms” in Annex B.
 
Because we have historically operated as a series of related partnerships and corporations under the control of our partners, our partners generally participated in profits, rather than received salaries. Therefore, our historical financial statements in respect of periods ended on or prior to May 31, 2001 do not reflect any compensation or benefit costs for services rendered by them. Following our transition to a corporate structure, operating expenses include partner compensation, which consists of salary, variable compensation and benefits. Similarly, in periods when we operated primarily in the form of partnerships, our partners paid income tax on their shares of the partnerships’ income. Therefore, our historical financial statements in respect of periods ended on or prior to May 31, 2001 do not reflect the income tax liability that we would have paid as a corporation. Following our transition to a corporate structure, we are subject to corporate tax on our income. For purposes of comparing our results for 2000 with our results for 2001, we have included pro forma financial information below.
 
Segments
 
Our five reportable operating segments are our operating groups (formerly referred to as global market units), which are Communications & High Tech, Financial Services, Government, Products and Resources. Operating groups are managed on the basis of revenues before reimbursements because our management believes it is a better indicator of operating group performance than revenues. Generally, operating expenses for each operating group have similar characteristics and are subject to the same drivers, pressures and challenges. While most operating expenses apply to all segments, some sales and marketing expenses are typically lower as a percentage of revenues in industry groups whose client base is concentrated and higher in industry groups whose client base is more fragmented. The discussion and analysis related to each operational expense category applies to all segments, unless otherwise indicated.
 
In the first quarter of fiscal 2002 we made certain changes in the format of information presented to the chief executive officer. The most significant of these changes was the elimination of interest expense from the five operating groups’ operating income and the elimination of interest credit from Other’s operating income. Also, the consolidated affiliated companies’ revenue and operating income (loss) results are included in the five operating groups’ results rather than being reported in Other. Segment results for all periods presented have been revised to reflect these changes.
 
Revenues
 
Revenues include all amounts that are billable to clients. Revenues are recognized on a time-and-materials basis, or on a percentage-of-completion basis, depending on the contract, as services are provided by employees and subcontractors. In fiscal 2001, approximately 54% of our revenues were attributable to activities in the Americas, 39% of our revenues were attributable to our activities in Europe, the Middle East and Africa, and 7% of our revenues were attributable to our activities in the Asia/Pacific region.
 
Revenues before reimbursements include the margin earned on computer hardware and software resale contracts, as well as revenues from alliance agreements, neither of which is material to us. Reimbursements, including those relating to travel and out-of-pocket expenses, and other similar third-party costs, such as the cost of hardware and software resales, are included in revenues, and an equivalent amount of reimbursable expenses is included in cost of services.

A-23


 
Client prepayments (even if nonrefundable) are deferred, i.e., classified as a liability, and recognized over future periods as services are delivered or performed.
 
Generally, our contracts are terminable by the client on short notice or without notice. Accordingly, we do not believe it is appropriate to characterize these contracts as backlog. Normally if a client terminates a project, the client remains obligated to pay for commitments we have made to third parties in connection with the project, services performed and reimbursable expenses incurred by us through the date of termination.
 
While we have many types of contracts, including time-and-materials contracts, fixed-price contracts and contracts with features of both of these contract types, we have been moving away from contracts that are priced solely on a time-and-materials basis toward contracts that also include incentives related to costs incurred, benefits produced and our adherence to schedule. We estimate that a majority of our contracts have some fixed-price, incentive-based or other pricing terms that condition our fee on our ability to deliver defined goals. The trend to include greater incentives in our contracts related to costs incurred, benefits produced or adherence to schedule may increase the variability in revenues and margins earned on such contracts. We conduct rigorous reviews prior to signing such contracts to evaluate whether these incentives are reasonably achievable.
 
As a result of the difficult economic environment, some clients have reduced or deferred expenditures for consulting services and we have also experienced pricing pressure over the last year which has eroded our revenues somewhat. However, we have implemented cost-management programs such that operating margins have been maintained or improved over this period. Current and future cost-management initiatives may not be sufficient to maintain our margins if the current challenging economic environment continues for several quarters. We expect revenues before reimbursements for the third quarter ending May 31, 2002 to be at or about the level of revenues before reimbursements for the third quarter of fiscal 2001, which were $2,953 million. We expect diluted earnings per share for the third quarter to be approximately $0.26-$0.27 per share.
 
Operating Expenses
 
Operating expenses include variable and fixed direct and indirect costs that are incurred in the delivery of our solutions and services to clients. The primary categories of operating expenses include cost of services, sales and marketing, and general and administrative costs.
 
We record variable compensation to our partners and other senior employees based on our quarterly and annual results as compared to our budgets and taking into account other factors, including industry-wide results and the general economic environment. These costs are reflected in cost of services, sales and marketing, and general and administrative costs in relation to the activities performed by our partners and other senior employees.
 
Cost of Services
 
Cost of services includes the direct costs to provide services to our clients. Such costs generally consist of compensation for client service personnel, the cost of subcontractors hired as part of client service teams, costs directly associated with the provision of client service, such as facilities for outsourcing contracts and the recruiting, training, personnel development and scheduling costs of our client service personnel. Reimbursements, including those relating to travel and other out-of-pocket expenses, and other similar third-party costs, such as the cost of hardware and software resales, are included in revenues, and an equivalent amount of reimbursable expenses is included in cost of services.
 
Sales and Marketing
 
Sales and marketing expense consists of expenses related to promotional activities, market development, including costs to develop new service offerings, and image development, including advertising and market research.

A-24


 
General and Administrative Costs
 
General and administrative costs primarily include costs for non-client service personnel, information systems and office space. Through various cost-management initiatives, we seek to manage general and administrative costs proportionately in line with or below anticipated changes in revenues.
 
Reorganization and Rebranding Costs
 
Reorganization and rebranding costs include one-time costs to rename our organization Accenture and other costs to transition to a corporate structure. Substantially all of these costs were incurred in fiscal year 2001 and no material costs are expected in fiscal year 2002.
 
Restricted Share Unit-based Compensation
 
Restricted share unit-based compensation reflects restricted share unit awards that were granted at the time of the initial public offering of the Accenture Ltd Class A common shares on July 19, 2001, and vested prior to August 31, 2001. These restricted share units were granted to some of our partners, former partners, employees and former employees pursuant to a formula adopted by the board of directors of Accenture Ltd.
 
Gain (Loss) on Investments
 
Gain (loss) on investments primarily represents gains and losses on the sales of marketable securities and writedowns on investments in securities. These fluctuate over time, are not predictable and may not recur. Beginning on September 1, 2000, they also include changes in the fair market value of equity holdings considered to be derivatives in accordance with Statement of Financial Accounting Standard (“SFAS”) No. 133, “Accounting for Derivative Instruments and Hedging Activities.”
 
Interest Income
 
Interest income represents interest earned on cash and cash equivalents. Interest income also includes interest earned on a limited number of client engagement receivables when we agree in advance to finance those receivables for our clients beyond the normal billing and collection period.
 
Interest Expense
 
Interest expense reflects interest incurred on borrowings and retirement obligations and other non-current liabilities.
 
Other Income (Expense)
 
Other income (expense) consists of currency exchange gains (losses) and the recognition of income from the vesting of options for services by our representatives on the boards of directors of some of those companies in which we have invested. In general, we earn revenues and incur related costs in the same currency. We hedge significant planned movements of funds between countries, which potentially give rise to currency exchange gains (losses).
 
Equity in Gains (Losses) of Affiliates
 
Equity in gains (losses) of affiliates represents our share of the operating results of non-consolidated companies over which we have significant influence.
 
Provision for Taxes
 
Prior to our transition to a corporate structure, we were generally not subject to income taxes in most countries because we operated in partnership form in those countries. Since taxes related to income

A-25


earned by the partnerships were the responsibility of the individual partners, our partners reported and paid taxes on their share of the partnerships’ income on their individual tax returns. In other countries, however, we operated in the form of a corporation or were otherwise subject to entity-level taxes on income and withholding taxes. As a result, prior to our transition to a corporate structure, we paid some entity-level taxes, with the amount varying from year to year depending on the mix of earnings among the countries. Where applicable, we accounted for these taxes under the asset and liability method. Therefore, our historical financial statements in respect of periods ended on or prior to May 31, 2001 do not reflect the income tax liability that we would have paid as a corporation. Following our transition to a corporate structure, we are subject to corporate tax on our income.
 
Minority Interest
 
Minority interest eliminates the income earned or expense incurred attributable to the equity interest that some of our partners have in our subsidiary Accenture SCA and the equity interest that some of our partners have in our subsidiary Accenture Canada Holdings Inc. See “Business—Accenture Organizational Structure.” The resulting net income of Accenture Ltd represents the income attributable to the shareholders of Accenture Ltd. Effective January 2002, minority interest also includes immaterial amounts attributable to minority shareholders in our subsidiary, Avanade, Inc.
 
Partnership Income Before Partner Distributions
 
Our historical financial statements in respect of periods ended on or prior to May 31, 2001 reflect our organization as a series of related partnerships and corporations under the control of our partners. The income of our partners in historical periods is not executive compensation in the customary sense because in those periods partner compensation was comprised of distributions of current earnings, out of which our partners were responsible for their payroll taxes and benefits.
 
Net Income
 
Net income reflects the earnings of our organization under a corporate structure. We have provided pro forma financial results that include adjustments to exclude one-time items and other adjustments to include partner compensation and income taxes necessary to present our historical financial statements in respect of periods ended on or prior to May 31, 2001 in corporate structure as if the transition had occurred on September 1, 2000.
 
Critical Accounting Policies and Estimates
 
Revenue Recognition
 
We derive substantially all our revenues from contracts for management consulting and technology service offerings and solutions that we develop, implement and manage for our clients. Depending on the terms of the contract, revenues are recognized on a time-and-materials basis or on a percentage-of-completion basis as services are provided by our employees, and to a lesser extent, subcontractors. Revenues from time-and-materials service contracts are recognized as the services are provided. Revenues from long-term system integration contracts are recognized based on the percentage of services provided during the period compared to the total estimated services to be provided over the duration of the contract. This method is followed where reasonably dependable estimates of the revenues and costs applicable to various elements of a contract can be made. Estimates of total contract revenues and costs are continuously monitored during the term of the contract, and recorded revenues and costs are subject to revision as the contract progresses. Such revisions, which may result in increases or decreases to revenues and income, are reflected in the financial statements in the period in which they are first identified.

A-26


 
Each contract has different terms based on the scope, deliverables and complexity of the engagement, the terms of which frequently require us to make judgments and estimates about recognizing revenue. While we have many types of contracts, including time-and-materials contracts, fixed-price contracts and contracts with features of both of these contract types, we have been moving away from contracts that are priced solely on a time-and-materials basis toward contracts that also include incentives related to costs incurred, benefits produced, goals attained and our adherence to schedule. We estimate that a majority of our contracts have some fixed-price, incentive-based or other pricing terms that condition some or all of our fees on our ability to deliver defined goals. For systems integration contracts, estimated revenues for applying the percentage-of-completion method include estimated incentives for which achievement of defined goals is deemed probable. Incentives relating to non-systems integration projects are not recorded until the contingency is achieved.
 
In recent years, our outsourcing business has increased significantly. Determining revenue and margins on outsourcing contracts requires judgment. Typically the terms of these contracts span several years. In a number of these arrangements we hire client employees and become responsible for client obligations. Revenues are recognized as services are performed or as transactions are processed in accordance with contractual standards, and costs on outsourcing contracts are generally charged to expense as incurred. This typically results in a relatively stable margin percentage over the life of the contract. Outsourcing contracts can also include incentive payments for benefits delivered to clients. Revenues relating to such incentive payments are not recorded until the contingency is satisfied.
 
Income Taxes
 
Determining the consolidated provision for income tax expense, deferred tax assets and liabilities and related valuation allowance involves judgment. As a global company with offices in 47 countries, we are required to calculate and provide for income taxes in each of the tax jurisdictions where we operate. This involves estimating current tax exposures in each jurisdiction as well as making judgments regarding the recoverability of deferred tax assets. To determine the quarterly tax rate we are required to estimate full-year income and the related income tax expense in each jurisdiction. The estimated effective tax rate, so determined, is adjusted for the tax related to significant unusual items such as the one-time charge of $212 million recorded in the first half of fiscal 2002 related to investment writedowns for which tax benefits are not expected to be realized. Tax exposures can involve complex issues and may require an extended period to resolve. Changes in the geographic mix or estimated level of annual pre-tax income can affect the overall effective tax rate.
 
Valuation of Investments
 
Gains and losses on investments are not predictable and can cause fluctuations in net income. Management conducts periodic impairment reviews of each investment in our portfolio, including historical and projected financial performance, expected cash needs and recent funding events. Other-than-temporary impairments are recognized in the income statement if the market value of the investment is below its cost basis for an extended period or the issuer has experienced significant financial declines or difficulties in raising capital to continue operations. Judgment is required to first determine the market value of each investment and then to assess whether impairments are temporary or other-than-temporary. Changes in the market value of equity derivatives are reflected in the income statement in the current period. Adverse changes in the financial condition of our investments could result in impairment charges.
 
After exploring a number of alternatives, we have decided to sell substantially all of our minority ownership interests in our venture and investment portfolio that could cause volatility in our future earnings. We have engaged an investment bank and are currently in discussions with potential

A-27


purchasers. We expect to receive offers that allow us to retain a modest percentage of ownership in the venture and investment portfolio through an ongoing alliance with the buyer. We believe the transaction will be completed by the end of the calendar year. Related to this decision, our loss on investments in the six months ended February 28, 2002 included a charge of $212 million, before and after tax, related to investment writedowns of our venture and investment portfolio and the loss we expect to incur on this sale transaction. As of February 28, 2002, after giving effect to the charge, our venture and investment portfolio has a net book value of $109 million, $58 million of which is hedged.
 
We will continue to make investments and will accept equity and equity-linked securities using guidelines intended to eliminate volatility, but we will discontinue venture capital investing.
 
Historical Results of Operations
 
The following table sets forth the unaudited percentage of revenues represented by items in our Combined and Consolidated Income Statements for the periods presented.
 
    
Year ended August 31,

    
Six months ended February 28,

 
    
1999

    
2000

    
2001

    
2001

    
2002

 
Revenues:
                                  
Revenues before reimbursements
  
86
%
  
85
%
  
86
%
  
86
%
  
87
%
Reimbursements
  
14
 
  
15
 
  
14
 
  
14
 
  
13
 
    

  

  

  

  

Revenues
  
100
 
  
100
 
  
100
 
  
100
 
  
100
 
Operating expenses:
                                  
Cost of services:*
                                  
Cost of services before reimbursable expenses*
  
49
 
  
48
 
  
47
 
  
44
 
  
52
 
Reimbursable expenses
  
14
 
  
15
 
  
14
 
  
14
 
  
13
 
    

  

  

  

  

Cost of services*
  
63
 
  
63
 
  
61
 
  
58
 
  
65
 
Sales and marketing*
  
7
 
  
8
 
  
9
 
  
7
 
  
11
 
General and administrative costs*
  
12
 
  
11
 
  
11
 
  
12
 
  
12
 
Reorganization and rebranding costs
  
 
  
 
  
7
 
  
2
 
  
 
Restricted share unit-based compensation
  
 
  
 
  
7
 
  
 
  
 
    

  

  

  

  

Total operating expenses*
  
82
 
  
82
 
  
95
 
  
79
 
  
88
 
Operating income*(1)
  
18
 
  
18
 
  
5
 
  
21
 
  
12
 
Gain (loss) on investments, net
  
1
 
  
5
 
  
1
 
  
3
 
  
(5
)
Interest income
  
n/m
 
  
n/m
 
  
n/m
 
  
1
 
  
n/m
 
Interest expense
  
n/m
 
  
n/m
 
  
n/m
 
  
n/m
 
  
n/m
 
Other income (expense)
  
n/m
 
  
n/m
 
  
n/m
 
  
n/m
 
  
n/m
 
Equity in losses of affiliates
  
n/m
 
  
n/m
 
  
n/m
 
  
(1
)
  
n/m
 
    

  

  

  

  

Income before taxes*
  
19
 
  
23
 
  
6
 
  
24
 
  
7
 
Provision for taxes
  
1
 
  
2
 
  
4
 
  
2
 
  
4
 
    

  

  

  

  

Income before minority interest and accounting change*
  
18
 
  
21
 
  
2
 
  
22
 
  
3
 
Minority interest
  
 
  
 
  
4
 
  
 
  
(2
)
    

  

  

  

  

Income before accounting change*
  
18
 
  
21
 
  
6
 
  
22
 
  
1
 
Cumulative effect of accounting change
  
 
  
 
  
2
 
  
3
 
  
 
    

  

  

  

  

Partnership income before partner distributions*
  
18
%
  
21
%
         
25
%
      
    

  

         

      
Net income*
                
8
%
         
1
%
                  

         


n/m = not meaningful
*
 
Excludes payments for partner distributions in respect of periods ended on or prior to May 31, 2001.
(1)
 
Operating income as a percentage of revenues before reimbursements was 21%, 21% and 6% for 1999, 2000 and 2001, respectively. Operating income as a percentage of revenues before reimbursements was 24% and 14% for the six months ended February 28, 2001 and 2002, respectively.

A-28


 
We provide services through five operating groups. The following table provides unaudited financial information for each of these operating groups.
 
    
Year ended August 31,

    
Six months ended
February 28,

 
    
1999

    
2000

    
2001

    
2001

    
2002

 
    
(in millions, except percentages)
 
Revenues:
                                            
Communications & High Tech
  
$
2,499
 
  
$
2,806
 
  
$
3,238
 
  
$
1,674
 
  
$
1,495
 
Financial Services
  
 
2,736
 
  
 
2,542
 
  
 
2,894
 
  
 
1,465
 
  
 
1,379
 
Government
  
 
777
 
  
 
797
 
  
 
1,003
 
  
 
451
 
  
 
660
 
Products
  
 
1,699
 
  
 
1,932
 
  
 
2,357
 
  
 
1,175
 
  
 
1,297
 
Resources
  
 
1,812
 
  
 
1,661
 
  
 
1,933
 
  
 
935
 
  
 
1,066
 
Other
  
 
27
 
  
 
14
 
  
 
19
 
  
 
13
 
  
 
5
 
    


  


  


  


  


Total revenues before reimbursements
  
 
9,550
 
  
 
9,752
 
  
 
11,444
 
  
 
5,713
 
  
 
5,902
 
Reimbursements
  
 
1,529
 
  
 
1,788
 
  
 
1,904
 
  
 
909
 
  
 
917
 
    


  


  


  


  


Total
  
$
11,079
 
  
$
11,540
 
  
$
13,348
 
  
$
6,622
 
  
$
6,819
 
    


  


  


  


  


Revenues as a percentage of total:
                                            
Communications & High Tech
  
 
23
%
  
 
24
%
  
 
24
%
  
 
25
%
  
 
22
%
Financial Services
  
 
25
 
  
 
22
 
  
 
22
 
  
 
22
 
  
 
20
 
Government
  
 
7
 
  
 
7
 
  
 
8
 
  
 
7
 
  
 
10
 
Products
  
 
15
 
  
 
17
 
  
 
18
 
  
 
18
 
  
 
19
 
Resources
  
 
16
 
  
 
15
 
  
 
14
 
  
 
14
 
  
 
16
 
Other
  
 
n/m
 
  
 
n/m
 
  
 
n/m
 
  
 
n/m
 
  
 
n/m
 
    


  


  


  


  


Total revenues before reimbursements
  
 
86
 
  
 
85
 
  
 
86
 
  
 
86
 
  
 
87
 
Reimbursements
  
 
14
 
  
 
15
 
  
 
14
 
  
 
14
 
  
 
13
 
    


  


  


  


  


Total
  
 
100
%
  
 
100
%
  
 
100
%
  
 
100
%
  
 
100
%
    


  


  


  


  


Operating Income (Loss):
                                            
Communications & High Tech
  
$
557
 
  
$
671
 
  
$
449
 
  
$
413
 
  
$
130
 
Financial Services
  
 
824
 
  
 
666
 
  
 
537
 
  
 
435
 
  
 
157
 
Government
  
 
103
 
  
 
80
 
  
 
75
 
  
 
45
 
  
 
114
 
Products
  
 
263
 
  
 
416
 
  
 
363
 
  
 
270
 
  
 
259
 
Resources
  
 
285
 
  
 
264
 
  
 
235
 
  
 
196
 
  
 
144
 
Other
  
 
0
 
  
 
(11
)
  
 
(963
)
  
 
3
 
  
 
(1
)
    


  


  


  


  


Total
  
$
2,032
 
  
$
2,086
 
  
$
696
 
  
$
1,362
 
  
$
803
 
    


  


  


  


  


Operating Income (Loss) as a percentage of total:
                                            
Communications & High Tech
  
 
27
%
  
 
32
%
  
 
64
%
  
 
30
%
  
 
16
%
Financial Services
  
 
41
 
  
 
32
 
  
 
77
 
  
 
32
 
  
 
20
 
Government
  
 
5
 
  
 
4
 
  
 
11
 
  
 
3
 
  
 
14
 
Products
  
 
13
 
  
 
20
 
  
 
52
 
  
 
20
 
  
 
32
 
Resources
  
 
14
 
  
 
13
 
  
 
34
 
  
 
15
 
  
 
18
 
Other
  
 
 n/m
 
  
 
(1
)
  
 
(138
)
  
 
n/m
 
  
 
n/m
 
    


  


  


  


  


Total
  
 
100
%
  
 
100
%
  
 
100
%
  
 
100
%
  
 
100
%
    


  


  


  


  


Operating Income as a percentage of total revenues before reimbursements by operating group:
                                            
Communications & High Tech
  
 
22
%
  
 
24
%
  
 
14
%
  
 
25
%
  
 
9
%
Financial Services
  
 
30
 
  
 
26
 
  
 
19
 
  
 
30
 
  
 
11
 
Government
  
 
13
 
  
 
10
 
  
 
7
 
  
 
10
 
  
 
17
 
Products
  
 
15
 
  
 
22
 
  
 
15
 
  
 
23
 
  
 
20
 
Resources
  
 
16
 
  
 
16
 
  
 
12
 
  
 
21
 
  
 
14
 
Other
  
 
n/m
 
  
 
n/m
 
  
 
n/m
 
  
 
n/m
 
  
 
n/m
 
Operating Income as a percentage of revenues before reimbursements
  
 
21
%
  
 
21
%
  
 
6
%
  
 
24
%
  
 
14
%
    


  


  


  


  


Operating Income as a percentage of revenues
  
 
18
%
  
 
18
%
  
 
5
%
  
 
21
%
  
 
12
%
    


  


  


  


  



n/m = not meaningful

A-29


 
Pro Forma Financial Information
 
The following pro forma consolidated income statements for the year ended August 31, 2001 and for the six months ended February 28, 2001 are based on our historical financial statements included elsewhere in this report.
 
The pro forma consolidated income statements give effect to the following as if they occurred on September 1, 2000:
 
 
 
the transactions related to our transition to a corporate structure described under “Certain Transactions and Relationships—Reorganization and Related Transactions” attached hereto as Annex A;
 
 
 
compensation payments to employees who were partners prior to our transition to a corporate structure;
 
 
 
provision for corporate income taxes; and
 
 
 
Accenture Ltd’s initial public offering in July 2001.
 
The pro forma as adjusted consolidated income statements give effect to the pro forma adjustments described above and also to the exclusion of one-time rebranding costs of $304 million incurred in connection with our name change to Accenture. Management believes that this pro forma as adjusted information provides useful supplemental information in understanding its results of operations.
 
The pro forma and pro forma as adjusted consolidated income statements for the year ended August 31, 2001 and for the six months ended February 28, 2001 exclude one-time events directly attributable to Accenture Ltd’s initial public offering because of their nonrecurring nature. These one-time events include:
 
 
 
net compensation cost of approximately $967 million resulting from the grant of restricted share units in connection with Accenture Ltd’s initial public offering; and
 
 
 
approximately $544 million for costs associated with our transition to a corporate structure.
 
The pro forma and pro forma as adjusted consolidated income statement for the year ended August 31, 2001 excludes the effect of a cumulative change in accounting principle to implement SFAS 133.
 
The pro forma adjustments are based upon available information and assumptions that management believes are reasonable.
 
This information and the accompanying notes should be read in conjunction with our historical financial statements and the related notes included elsewhere in this report. The information presented is not necessarily indicative of the results of operations or financial position that might have occurred had the events described above actually taken place as of the dates specified or that may be expected to occur in the future.
 

A-30


Pro Forma Consolidated Income Statement For the Year Ended August 31, 2001
(Unaudited)
 
    
As reported

    
Adjustments

    
Pro forma

      
As adjusted adjustments

    
Pro forma as adjusted

    
% of
revenues

 
    
(in millions, except percentages and share and per share data)
 
Revenues:
                                                     
Revenues before reimbursements
  
$
11,444
 
  
$
 
  
$
11,444
 
    
$
 
  
$
11,444
 
  
86
%
Reimbursements
  
 
1,904
 
  
 
  —
 
  
 
1,904
 
    
 
 
  
 
1,904
 
  
14
 
    


  


  


    


  


  

Revenues
  
 
13,348
 
  
 
 
  
 
13,348
 
    
 
 
  
 
13,348
 
  
100
 
Operating expenses:
                                                     
Cost of services:*
                                                     
Cost of services before reimbursable expenses*
  
 
6,200
 
  
 
725
(a)
  
 
6,925
 
    
 
 
  
 
6,925
 
  
52
 
Reimbursable expenses
  
 
1,904
 
  
 
 
  
 
1,904
 
    
 
 
  
 
1,904
 
  
14
 
    


  


  


    


  


  

Cost of services*
  
 
8,104
 
  
 
725
 
  
 
8,829
 
    
 
 
  
 
8,829
 
  
66
 
Sales and marketing*
  
 
1,217
 
  
 
290
(a)
  
 
1,507
 
    
 
 
  
 
1,507
 
  
11
 
General and administrative costs*
  
 
1,516
 
  
 
44
(a)
  
 
1,560
 
    
 
 
  
 
1,560
 
  
12
 
Reorganization and rebranding costs
  
 
848
 
  
 
(544
)(b)
  
 
304
 
    
 
(304
)(h)
  
 
 
  
n/m
 
Restricted share unit-based compensation
  
 
967
 
  
 
(967
)(c)
  
 
 
    
 
 
  
 
 
  
n/m
 
    


  


  


    


  


  

Total operating expenses*
  
 
12,652
 
  
 
(452
)
  
 
12,200
 
    
 
(304
)
  
 
11,896
 
  
89
 
    


  


  


    


  


  

Operating income*
  
 
696
 
  
 
452
 
  
 
1,148
 
    
 
304
 
  
 
1,452
 
  
11
 
Gain on investments, net
  
 
107
 
  
 
 
  
 
107
 
    
 
 
  
 
107
 
  
1
 
Interest income
  
 
80
 
  
 
 
  
 
80
 
    
 
 
  
 
80
 
  
n/m
 
Interest expense
  
 
(44
)
  
 
(15
)(d)
  
 
(59
)
    
 
 
  
 
(59
)
  
n/m
 
Other income (expense)
  
 
17
 
  
 
 
  
 
17
 
    
 
 
  
 
17
 
  
n/m
 
Equity in losses of affiliates
  
 
(61
)
  
 
 
  
 
(61
)
    
 
 
  
 
(61
)
  
n/m
 
    


  


  


    


  


  

Income before taxes*
  
 
795
 
  
 
437
 
  
 
1,232
 
    
 
304
 
  
 
1,536
 
  
12
 
Provision for taxes
  
 
503
 
  
 
(10
)(e)
  
 
493
 
    
 
121
(e)
  
 
614
 
  
5
 
    


  


  


    


  


  

Income before minority interest and accounting change*
  
 
292
 
  
 
447
 
  
 
739
 
    
 
183
 
  
 
922
 
  
7
 
Minority interest
  
 
577
 
  
 
(1,013
)(f)
  
 
(436
)
    
 
(109
)(f)
  
 
(545
)
  
(4
)
    


  


  


    


  


  

Income before accounting change*
  
$
869
 
  
$
(566
)
  
$
303
 
    
$
74
 
  
$
377
 
  
3
%
    


  


  


    


  


  

Earnings per share:
                                                     
—basic
                    
$
0.73
 
             
$
0.91
 
      
                      


             


      
—diluted
                    
$
0.73
 
             
$
0.91
 
      
                      


             


      
Outstanding shares at August 31, 2001:
                                                     
—basic
                    
 
412,705,954
(g)
             
 
412,705,954
(g)
      
                      


             


      
—diluted
                    
 
1,008,163,290
(g)
             
 
1,008,163,290
(g)
      
                      


             


      

n/m
 
= not meaningful
*
 
Historical information excludes payments for partner distributions in respect of periods ended on or prior to May 31, 2001.

A-31


Pro Forma Consolidated Income Statement for the Six Months Ended February 28, 2001
(Unaudited)
 
      
As reported

    
Adjustments

    
Pro forma

      
As adjusted adjustments

    
Pro forma
as adjusted

    
% of
revenues

 
      
(in millions, except percentages and share and per share data)
 
Revenues:
                                            
Revenues before reimbursements
    
$
5,713
 
  
$
 
  
$
5,713
 
    
$
 
  
$
5,713
 
  
86
%
Reimbursements
    
 
909
 
  
 
 
  
 
909
 
    
 
 
  
 
909
 
  
14
 
      


  


  


    


  


  

Revenues
    
 
6,622
 
  
 
 
  
 
6,622
 
    
 
 
  
 
6,622
 
  
100
 
Operating expenses:
                                                       
Cost of services:*
                                                       
Cost of services before reimbursable expenses*
    
 
2,943
 
  
 
559
(a)
  
 
3,502
 
    
 
 
  
 
3,502
 
  
53
 
Reimbursable expenses
    
 
909
 
  
 
 
  
 
909
 
    
 
 
  
 
909
 
  
14
 
      


  


  


    


  


  

Cost of services*
    
 
3,852
 
  
 
559
 
  
 
4,411
 
    
 
 
  
 
4,411
 
  
67
 
Sales and marketing*
    
 
453
 
  
 
219
(a)
  
 
672
 
    
 
 
  
 
672
 
  
10
 
General and administrative costs*
    
 
765
 
  
 
32
(a)
  
 
797
 
    
 
 
  
 
797
 
  
12
 
Reorganization and rebranding costs
    
 
189
 
  
 
(13
)(b)
  
 
176
 
    
 
(176
)(h)
  
 
 
  
 
      


  


  


    


  


  

Total operating expenses*
    
 
5,259
 
  
 
797
 
  
 
6,056
 
    
 
(176
)
  
 
5,880
 
  
89
 
      


  


  


    


  


  

Operating income*
    
 
1,363
 
  
 
(797
)
  
 
566
 
    
 
176
 
  
 
742
 
  
11
 
Gain on investments, net
    
 
189
 
  
 
 
  
 
189
 
    
 
 
  
 
189
 
  
3
 
Interest income
    
 
42
 
  
 
 
  
 
42
 
    
 
 
  
 
42
 
  
1
 
Interest expense
    
 
(11
)
  
 
(10
)(d)
  
 
(21
)
    
 
 
  
 
(21
)
  
n/m
 
Other income (expense)
    
 
24
 
  
 
 
  
 
24
 
    
 
 
  
 
24
 
  
n/m
 
Equity in losses of affiliates
    
 
(41
)
  
 
 
  
 
(41
)
    
 
 
  
 
(41
)
  
(1
)
      


  


  


    


  


  

Income before taxes*
    
 
1,566
 
  
 
(807
)
  
 
759
 
    
 
176
 
  
 
935
 
  
14
 
Provision for taxes
    
 
136
 
  
 
168
(e)
  
 
304
 
    
 
70
(e)
  
 
374
 
  
6
 
      


  


  


    


  


  

Income before minority interest and accounting change*
    
 
1,430
 
  
 
(975
)
  
 
455
 
    
 
106
 
  
 
561
 
  
8
 
Minority interest
    
 
 
  
 
(269
)(f)
  
 
(269
)
    
 
(63
)(f)
  
 
(332
)
  
(5
)
      


  


  


    


  


  

Income before accounting change*
    
$
1,430
 
  
$
(1,244
)
  
$
186
 
    
$
43
 
  
$
229
 
  
3
%
      


  


  


    


  


  

Earnings per share:
                                                       
—basic
                      
$
0.45
 
             
$
0.56
 
      
                        


             


      
—diluted
                      
$
0.45
 
             
$
0.56
 
      
                        


             


      
Outstanding shares at August 31, 2001:
                                                       
—basic
                      
 
412,705,954
(g)
             
 
412,705,954
(g)
      
                        


             


      
—diluted
                      
 
1,008,163,290
(g)
             
 
1,008,163,290
(g)
      
                        


             


      

n/m
 
= not meaningful
*
 
Historical information excludes payments for partner distributions in respect of periods ended on or prior to May 31, 2001.

A-32


 
Notes to Pro Forma Financial Information
(Unaudited)
(in millions, except percentages and share and per share data)
 
(a)
 
Adjustments totaling $1,059 and $810 for the year ended August 31, 2001 and for the six months ended February 28, 2001, respectively, reflect the effects of partner compensation and benefit costs as if our transition to a corporate structure had occurred on September 1, 2000. Prior to our transition to a corporate structure, payments to our partners were generally accounted for as distributions of partners’ income, rather than compensation expense. For the year ended August 31, 2001 and for the six months ended February 28, 2001, compensation and benefit costs of partners have been allocated 69% to cost of services, 27% to sales and marketing, and 4% to general and administrative costs based on an estimate of the time spent on each activity at the appropriate cost rates.
 
The compensation plan adopted upon our transition to a corporate structure includes a fixed salary, benefits and performance-based bonuses. All elements of the new compensation plan, including bonuses, have been reflected in the pro forma adjustments because our partners would have earned the bonuses based on our results of operations for the historical periods. Benefit costs are medical, dental and payroll taxes, all of which are based on estimated costs that would have been incurred had these benefits been in place during the historical periods.
 
(b)
 
One-time reorganization costs were incurred during the year ended August 31, 2001. Reorganization costs for the year ended August 31, 2001 include $89 of restructuring costs relating to our transition to a corporate structure and $455 of indirect taxes, such as capital and stamp duty imposed on transfers of assets to the new corporate holding company structure. Reorganization costs for the six months ended February 28, 2001 include $13 of restructuring costs relating to our transition to a corporate structure.
 
(c)
 
In connection with Accenture Ltd’s initial public offering, 68,481,815 fully vested restricted share units at $14.50 per share were granted in July 2001 to certain partners, former partners and employees. The $967 expense represents the fair value of fully vested restricted share units less $26 relating to canceled liabilities for a deferred bonus plan for employees. Each restricted share unit represents an unfunded, unsecured right, which is nontransferable except in the event of death, of a participant to receive an Accenture Ltd Class A common share on the date specified in the participant’s award agreement.
 
(d)
 
Reflects adjustments of $15 and $10 for the year ended August 31, 2001 and for the six months ended February 28, 2001, respectively, representing estimated interest expense on early-retirement benefits payable to partners.
 
(e)
 
Reflects adjustments for an estimated income tax provision as if we had operated in a corporate structure at a pro forma tax rate of 40%. The adjustment for the year ended August 31, 2001 is net of $222 relating to the revaluation of deferred tax liabilities upon change in tax status, including income taxes relating to mandatory changes in tax accounting methods, from a partnership to a corporate structure. As a series of related partnerships and corporations under the control of our partners, we generally were not subject to income taxes. However, some of the corporations were subject to income taxes in their local jurisdictions.
 
(f)
 
Minority interests for the year ended August 31, 2001 and for the six months ended February 28, 2001 are based on the assumption that minority interests as of August 31, 2001 existed throughout the fiscal year. As of August 31, 2001 partners owned a 59% minority interest in Accenture SCA and Accenture Canada Holdings Inc. Since Accenture Ltd is the sole general partner of Accenture SCA and owns the majority of the voting shares, Accenture Ltd consolidates Accenture SCA and its subsidiaries. Although the other shareholders of Accenture SCA hold more than 50% of the economic interest in Accenture SCA, they do not have voting control and therefore are considered to be a minority interest.
 

A-33


(g)
 
Earnings per share calculations for the year ended August 31, 2001 and for the six months ended February 28, 2001 are based on the assumption that shares and share equivalents outstanding as of August 31, 2001 were outstanding throughout the year. For the purposes of the pro forma earnings per share calculation, diluted outstanding shares include Accenture Class A common shares issuable or exchangeable upon redemption or exchange of shares held by SCA Class I common shareholders and Accenture Canada Holdings Inc. shareholders. The weighted average shares outstanding, basic and diluted, were calculated based on:
 
 
Share issuances

  
Basic

  
Diluted

Accenture Ltd Class A common shares
  
343,307,238
  
343,307,238
Accenture SCA Class I common shares
  
  
587,296,594
Accenture Canada Holdings Inc. exchangeable shares
  
  
8,160,742
Restricted share units
  
69,398,716
  
69,398,716
    
  
Weighted average shares outstanding
  
412,705,954
  
1,008,163,290
    
  
 
(h)
 
One-time rebranding costs were incurred during the year ended August 31, 2001 and during the six months ended February 28, 2001. Rebranding costs for the year ended August 31, 2001 and for the six months ended February 28, 2001 include $157 and $66, respectively, for the amortization of intangible assets relating to the final resolution of arbitration with Andersen Worldwide and Arthur Andersen as well as $147 and $110, respectively, from changing our name to Accenture. These amounts are considered pro forma as adjusted adjustments due to their nonrecurring nature.
 
Six Months Ended February 28, 2002 Compared to Six Months Ended February 28, 2001
 
Our results of operations in respect of periods ended on or prior to May 31, 2001 reflect the fact that we operated as a series of related partnerships and corporations prior to that date, and our results of operations in respect of periods ending after May 31, 2001 reflect that we commenced operations in corporate structure on that date. Accordingly, in order to provide a more meaningful comparison of our results for the six months ended February 28, 2002 as compared to the six months ended February 28, 2001, we comment below on our results for those periods both on a historical basis and a pro forma as adjusted basis.
 
Revenues
 
Revenues for the six months ended February 28, 2002 were $6,819 million, an increase of $197 million, or 3%, over the six months ended February 28, 2001. Revenues before reimbursements for the six months ended February 28, 2002 were $5,902 million, an increase of $189 million, or 3%, over the six months ended February 28, 2001 in U.S. dollars. In local currency terms, revenues before reimbursements in the six months ended February 28, 2002 grew by 5% over the six months ended February 28, 2001. Our revenues before reimbursements in Europe, the Middle East and Africa grew by 19% in both U.S. dollars and local currency terms, revenues before reimbursements in the Americas declined by 7% in U.S. dollars and 5% in local currency terms and revenues before reimbursements in Asia/Pacific declined by 4% in U.S. dollars, while increasing 3% in local currency terms. Growth in business transformation outsourcing revenues offset lower consulting revenues.
 
As a result of the difficult economic environment, some clients have reduced or deferred expenditures for consulting services and we have also experienced pricing pressure over the last year which has eroded our revenues by approximately 1% in local currency terms. However, we have implemented cost-management programs such that operating margins have been maintained or improved over this period. Current and future cost-management initiatives may not be sufficient to maintain our margins if the current challenging economic environment continues for several quarters. We expect revenues before reimbursements for the third quarter ending May 31, 2002 to be at or about the level of revenues before reimbursements for the third quarter of fiscal 2001, which were $2,953 million. We expect diluted earnings per share for the third quarter to be approximately $0.26-$0.27 per share.

A-34


 
Our Communications & High Tech operating group achieved revenues before reimbursements of $1,495 million in the six months ended February 28, 2002, a decrease of 11% from the six months ended February 28, 2001, primarily due to global economic weakening in the industries which this operating group serves. Our Financial Services operating group achieved revenues before reimbursements of $1,379 million in the six months ended February 28, 2002, a decrease of 6% from the six months ended February 28, 2001, primarily due to the impact of the economic downturn on the capital markets industry. The weakening in our Banking industry group in North America and Europe was partially offset by growth in our Health Services industry group in North America. Our Government operating group achieved revenues before reimbursements of $660 million in the six months ended February 28, 2002, an increase of 46% over the six months ended February 28, 2001, primarily driven by strong growth in North America and Europe. Our Products operating group achieved revenues before reimbursements of $1,297 million in the six months ended February 28, 2002, an increase of 10% over the six months ended February 28, 2001, as a result of strong growth in our Retail industry group in Europe. Our Resources operating group achieved revenues before reimbursements of $1,066 million in the six months ended February 28, 2002, an increase of 14% over the six months ended February 28, 2001, as a result of strong growth in our Chemicals industry group in North America, strong growth in our Energy industry group in Europe and Asia/Pacific and strong growth in our Utilities industry group in North America and Europe.
 
Operating Expenses
 
Operating expenses in the six months ended February 28, 2002 were $6,016 million, an increase of $756 million, or 14%, over the six months ended February 28, 2001 and an increase as a percentage of revenues from 79% in the six months ended February 28, 2001 to 88% in the six months ended February 28, 2002. These increases primarily resulted from higher employee compensation costs following our transition to a corporate structure.
 
Operating expenses for the six months ended February 28, 2002 increased $136 million, or 2%, over the pro forma as adjusted operating expenses for the six months ended February 28, 2001, and decreased as a percentage of revenues from 89% for the six months ended February 28, 2001 to 88% for the six months ended February 28, 2002.
 
Cost of Services
 
Cost of services was $4,431 million in the six months ended February 28, 2002, an increase of $579 million, or 15%, over the six months ended February 28, 2001 and an increase as a percentage of revenues from 58% in the six months ended February 28, 2001 to 65% in the six months ended February 28, 2002. Cost of services before reimbursable expenses was $3,514 million in the six months ended February 28, 2002, an increase of $571 million, or 19%, over the six months ended February 28, 2001 and an increase as a percentage of revenues before reimbursements from 52% in the six months ended February 28, 2001 to 60% in the six months ended February 28, 2002. These increases were primarily attributable to the exclusion of partner compensation from the prior period results.
 
Cost of services before reimbursements for the six months ended February 28, 2002 increased $12 million, or 0%, over the pro forma as adjusted cost of services before reimbursements for the six months ended February 28, 2001 and decreased as a percentage of revenues from 53% for the six months ended February 28, 2001 to 52% for the six months ended February 28, 2002. This decrease as a percentage of revenues reflects lower recruiting and training delivery costs partially offset by higher employee compensation costs and severance costs. The slowdown in the global economy in the second half of fiscal year 2001 led us to redirect some of our resources to selling and marketing efforts in order to promote our business.

A-35


 
Sales and Marketing
 
Sales and marketing expense was $759 million in the six months ended February 28, 2002, an increase of $306 million, or 68%, over the six months ended February 28, 2001 and an increase as a percentage of revenues from 7% in the six months ended February 28, 2001 to 11% in the six months ended February 28, 2002. These increases were primarily due to the higher compensation expense following our transition to a corporate structure.
 
Sales and marketing expense for the six months ended February 28, 2002 increased $87 million, or 13%, over the pro forma as adjusted sales and marketing expense for the six months ended February 28, 2001, and increased as a percentage of revenues from 10% in the six months ended February 28, 2001 to 11% in the six months ended February 28, 2002. The slowdown in the global economy which began in the second half of fiscal year 2001 led us to increase our selling and marketing efforts in order to promote our business.
 
General and Administrative Costs
 
General and administrative costs were $826 million in the six months ended February 28, 2002, an increase of $61 million, or 8%, over the six months ended February 28, 2001, and remained constant as a percentage of revenues at 12%.
 
General and administrative costs for the six months ended February 28, 2002 increased $29 million, or 4%, over the pro forma as adjusted general and administrative costs for the six months ended February 28, 2001, and remained constant as a percentage of revenues at 12%.
 
Reorganization and Rebranding Costs
 
We incurred no reorganization and rebranding costs for the six months ended February 28, 2002. Reorganization and rebranding costs were $189 million, or 3% of revenues for the six months ended February 28, 2001. Reorganization costs for the six months ended February 28, 2001 included $13 million of restructuring costs relating to our transition to a corporate structure, and rebranding costs for the six months ended February 28, 2001 included $176 million resulting from changing our name to Accenture. These costs are excluded from our pro forma as adjusted financial results as they are considered to be one-time items.
 
Operating Income
 
Operating income was $803 million in the six months ended February 28, 2002, a decrease of $559 million, or 41%, from the six months ended February 28, 2001 and a decrease as a percentage of revenues from 21% in the six months ended February 28, 2001 to 12% in the six months ended February 28, 2002. Operating income decreased as a percentage of revenues before reimbursements from 24% in the six months ended February 28, 2001 to 14% in the six months ended February 28, 2002.
 
Operating income for the six months ended February 28, 2002 increased $61 million, or 8%, over the pro forma as adjusted operating income for the six months ended February 28, 2001 and increased as a percentage of revenues from 11% for the six months ended February 28, 2001 to 12% for the six months ended February 28, 2002. Operating income increased as a percentage of revenues before reimbursements from 13% in the pro forma as adjusted results of operations for the six months ended February 28, 2001 to 14% in the six months ended February 28, 2002.

A-36


 
Gain (Loss) on Investments
 
Loss on investments totaled $306 million for the six months ended February 28, 2002. This loss includes $212 million for the anticipated loss on the planned disposal of substantially all of our minority ownership interests in our venture and investment portfolio.
 
Gain on investments totaled $189 million for the six months ended February 28, 2001. This gain represents the sale of $357 million of a marketable security purchased in 1995, net of other-than-temporary impairment investment writedowns of $41 million and unrealized investment losses of $127 million.
 
Equity in Gains (Losses) of Affiliates
 
Equity in losses of affiliates totaled $6 million in the six months ended February 28, 2002, compared to losses of $42 million in the six months ended February 28, 2001. Amortization of a negative basis difference arising on the formation of a joint venture was $18 million in the six months ended February 28, 2002, compared to $12 million in the six months ended February 28, 2001.
 
Provision for Taxes
 
Including the one-time charge of $212 million related to investment writedowns for which tax benefits are not expected to be realized, the effective tax rate for the six months ended February 28, 2002 was 54%. Excluding the one-time charge of $212 million to write down investments, the effective tax rate for the six months ended February 28, 2002 was 38%. On a pro forma as adjusted basis, the effective tax rate for the six months ended February 28, 2001 was 40%. The actual effective tax rate for the six months ended February 28, 2001 is not comparable to the effective tax rate for the six months ended February 28, 2002 because, prior to May 31, 2001, we operated as a series of related partnerships and corporations and, therefore, generally did not pay income taxes as a corporation.
 
Minority Interest
 
Minority interest was $133 million in the six months ended February 28, 2002. Minority interest for the six months ended February 28, 2002 decreased $199 million, or 60%, over the pro forma as adjusted minority interest for the six months ended February 28, 2001, and remained constant as a percentage of income at 59%.
 
Cumulative Effect of Accounting Change
 
The adoption of SFAS 133 resulted in cumulative income of $188 million on September 1, 2000, which represents the cumulative unrealized gains resulting from changes in the fair market value of equity holdings considered to be derivatives.
 
Year Ended August 31, 2001 Compared to Year Ended August 31, 2000
 
Our results of operations in respect of periods ended on or prior to May 31, 2001 reflect the fact that we operated as a series of related partnerships and corporations prior to that date, and our results of operations in respect of periods ending after May 31, 2001 reflect that we commenced operations in corporate structure on that date. Accordingly, in order to provide a more meaningful comparison of our results for fiscal year 2001 as compared to fiscal year 2000, we comment below on our results for those periods both on a historical basis and a pro forma as adjusted basis.
 
Revenues
 
Revenues for 2001 were $13,348 million, an increase of $1,808 million, or 16%, over 2000. Revenues before reimbursements for 2001 were $11,444 million, an increase of $1,692 million, or 17%, over 2000 in U.S. dollars. In local currency terms, revenues before reimbursements grew by 23% in 2001 over 2000.

A-37


 
In 2001, our revenues grew significantly, continuing a trend that began in the second half of 2000 as our clients began to focus on new transformation and implementation initiatives after Year 2000 disruptions proved to be minimal. In addition, demand for our services grew as clients began to explore Web-enablement and electronic commerce strategies and solutions both in the business-to-business and business-to-consumer areas. We believe that this strong revenue growth was the result of our rapid response to changes in the marketplace and our creation and refinement of relevant service offerings. In addition, by focusing on the retraining of our client service personnel during the Year 2000-related slowdown, we positioned ourselves to take advantage of the growth opportunities in these new markets. We achieved this strong revenue growth in 2001 despite the difficult economic conditions that many of our clients’ industries experienced. We experienced continued growth in revenues in the fourth quarter of 2001, though at a slower rate of growth than in the third quarter of 2001.
 
Our Communications & High Tech operating group achieved revenues before reimbursements of $3,238 million in 2001, an increase of 15% over 2000, primarily due to strong growth in our Communications and Electronics & High Tech industry groups in North America. Operations in Europe and Latin America also experienced significant growth. Our Financial Services operating group achieved revenues before reimbursements of $2,894 million in 2001, an increase of 14% over 2000, primarily due to strong growth in our Banking industry group in Europe and North America and our Health industry group in North America. Our Government operating group achieved revenues before reimbursements of $1,003 million in 2001, an increase of 26% over 2000, primarily driven by strong growth in North America and the United Kingdom. Our Products operating group achieved revenues before reimbursements of $2,357 million in 2001, an increase of 22% over 2000, as a result of strong growth in our Retail and Consumer Goods & Services industry groups in Europe. Our Resources operating group achieved revenues before reimbursements of $1,933 million in 2001, an increase of 16% over 2000, as a result of strong growth in the Chemicals, Forest Products, Metals & Mining and Utilities industry groups in North America.
 
Operating Expenses
 
Operating expenses in 2001 were $12,652 million, an increase of $3,198 million, or 34%, over 2000 and an increase as a percentage of revenues from 82% in 2000 to 95% in 2001.
 
Pro forma as adjusted operating expenses were $11,896 million for 2001, an increase of $1,356 million, or 13%, over pro forma operating expenses of $10,540 million for 2000 (which reflects $1,086 million of partner compensation and benefit costs as if our transition to a corporate structure had occurred on September 1, 1999; prior to having a corporate structure, payments to our partners were generally accounted for as distributions of partners’ income, rather than compensation expense) and a decrease as a percentage of revenues from 91% in 2000 to 89% in 2001.
 
We continue to implement long-term and short-term cost management initiatives aimed at keeping overall growth in operating expenses less than the growth in revenues. The long-term initiatives focus on global reductions in infrastructure costs. Such infrastructure costs primarily include occupancy costs, administrative expenses and information technology operating and development costs. In addition, the costs of delivering training have been reduced by moving toward Web-enabled and other lower cost distribution methods. The short-term initiatives focus on reducing variable costs, such as headcount in select administrative areas, and limiting travel and meeting costs.
 
Cost of Services
 
Cost of services was $8,104 million in 2001, an increase of $830 million, or 11%, over 2000 and a decrease as a percentage of revenues from 63% in 2000 to 61% in 2001. Cost of services before reimbursable expenses was $6,200 million in 2001, an increase of $714 million, or 13%, over 2000 and a

A-38


decrease as a percentage of revenues before reimbursements from 56% in 2000 to 54% in 2001. This decrease as a percentage of revenues and revenues before reimbursements resulted from increased demand for our services and lower employee compensation costs resulting from the promotion of 1,286 employees to partner effective September 1, 2000. The increase in partner admissions was designed to incentivize our professionals at an earlier stage in their careers with us.
 
Pro forma as adjusted cost of services before reimbursable expenses was $6,925 million in 2001, an increase of $798 million, or 13%, over pro forma cost of services before reimbursable expenses of $6,127 million for 2000 (which reflects $641 million of partner compensation and benefit costs as if our transition to a corporate structure had occurred on September 1, 1999) and a decrease as a percentage of revenues from 53% in 2000 to 52% in 2001. This decrease as a percentage of revenues can be attributed primarily to a favorable mix in the composition of our workforce, reduced costs related to recruiting and training and redirected efforts to sales and marketing in the second half of 2001. Lower attrition enabled us to retain a more experienced workforce, which commands a higher margin. While overall employee chargeability declined in 2001 versus 2000, chargeable hours for our experienced employees as a percentage of total chargeable hours increased. Lower attrition enabled us to reduce our expenditures in recruiting, and the move to Web-enabled and other lower cost distribution methods reduced our costs of delivering training.
 
Sales and Marketing
 
Sales and marketing expense was $1,217 million in 2001, an increase of $334 million, or 38%, over 2000 and an increase as a percentage of revenues from 8% in 2000 to 9% in 2001.
 
Pro forma as adjusted sales and marketing expense was $1,507 million in 2001, an increase of $320 million, or 27%, over pro forma sales and marketing expense of $1,187 million in 2000 (which reflects $304 million of partner compensation and benefit costs as if our transition to a corporate structure had occurred on September 1, 1999) and an increase as a percentage of revenues from 10% in 2000 to 11% in 2001.
 
The increase as a percentage of revenues in 2001 is due to higher than normal business development and market development activities during the second half of the year, as the slowdown in the global economy in the second half of the year led us to increase our selling and marketing efforts in order to generate revenue opportunities.
 
General and Administrative Costs
 
General and administrative costs were $1,516 million in 2001, an increase of $219 million, or 17%, over 2000 and remained constant as a percentage of revenues at 11% in years 2000 and 2001.
 
Pro forma as adjusted general and administrative expenses were $1,560 million in 2001, an increase of $122 million, or 8%, over pro forma general and administrative expenses of $1,438 million in 2000 (which reflects $141 million of partner compensation and benefit costs as if our transition to a corporate structure had occurred on September 1, 1999) and a decrease as a percentage of revenues from 13% in 2000 to 12% in 2001.
 
Our short-term cost management initiatives in this period of significant growth in revenues enabled us to reduce general and administrative expenses as a percentage of revenues.

A-39


 
Reorganization and Rebranding Costs
 
Reorganization and rebranding costs were $848 million, or 7% of revenues for 2001. Reorganization costs included $89 million of restructuring costs relating to our transition to a corporate structure and $455 million of indirect taxes and other costs imposed on transfers of assets to the new corporate holding company structure. Rebranding costs included $157 million for the amortization of intangible assets related to the final resolution of the arbitration with Andersen Worldwide and Arthur Andersen and $147 million resulting from changing our name to Accenture. These costs are excluded from our pro forma as adjusted financial results as they are considered to be one-time items.
 
Restricted Share Unit-based Compensation
 
Grants of Accenture Ltd’s restricted share units to partners, former partners and employees resulted in compensation cost of $967 million in the quarter ended August 31, 2001. These costs are excluded from our pro forma as adjusted financial results as they are considered to be one-time items.
 
Operating Income
 
Operating income was $696 million in 2001, a decrease of $1,390 million, or 67%, from 2000 and a decrease as a percentage of revenues from 18% in 2000 to 5% in 2001. Operating income decreased as a percentage of revenues before reimbursements from 21% in 2000 to 6% in 2001.
 
Pro forma as adjusted operating income was $1,452 million in 2001, an increase of $452 million, or 45%, over pro forma operating income of $1,000 million in 2000 (which reflects the effects of $1,086 million of partner compensation and benefit costs as if our transition to a corporate structure had occurred on September 1, 1999) and an increase as a percentage of revenues from 9% in 2000 to 11% in 2001. Pro forma as adjusted operating income increased as a percentage of revenues before reimbursements from 10% in 2000 to 13% in 2001.
 
Gain on Investments
 
Gain on investments totaled $107 million in 2001, compared to a gain of $573 million in 2000. The gain in 2001 was comprised of $382 million from the sale of a marketable security purchased in 1995 and $11 million from the sale of other securities, net of other-than-temporary impairment investment writedowns of $94 million and unrealized investment losses recognized according to SFAS 133 of $192 million. Other-than-temporary impairment writedowns consisted of $19 million in publicly traded equity securities and $75 million in privately traded equity securities. The writedowns relate to investments in companies where the market value has been less than our cost for an extended time period, or the issuer has experienced significant financial declines or difficulties in raising capital to continue operations.
 
Interest Income
 
Interest income was $80 million in 2001, an increase of $13 million, or 19%, over 2000. The increase resulted primarily from the investment of the proceeds of the sale of a portion of a marketable security purchased in 1995 and the investment of cash proceeds received from Accenture Ltd’s initial public offering.
 
Interest Expense
 
Interest expense was $44 million in 2001, an increase of $20 million, or 83%, over 2000. Interest expense on a pro forma as adjusted basis was $59 million for 2001, an increase of $24 million, or 69% over interest expense on a pro forma basis of $35 million in 2000 (which reflects an adjustment of $11 million representing estimated interest expense on early-retirement benefits payable to partners). The increase resulted primarily from the increase in short-term bank borrowings during the third and fourth quarters of 2001.

A-40


 
Other Income (Expense)
 
Other income was $17 million in 2001, a decrease of $34 million from 2000, primarily resulting from foreign exchange translations.
 
Equity in Losses of Affiliates
 
Equity in losses of affiliates was a $61 million loss in 2001, compared to a $46 million loss in 2000. In 2001, amortization of a negative basis difference arising on the formation of a joint venture of $32 million was reflected as a component of equity in losses of affiliates, compared to $1 million in 2000.
 
Provision for Taxes
 
Taxes were $503 million in 2001, an increase of $260 million over 2000. Pro forma as adjusted taxes were $614 million in 2001, a decrease of $30 million, or 5%, over pro forma taxes of $644 million in 2000 (which reflects an adjustment of $401 million for an estimated income tax provision as if we had operated in a corporate structure at a pro forma tax rate of 40%). This decrease was due to lower pro forma as adjusted income before taxes for 2001 as compared to 2000. Net deferred tax assets totaling $300 million at August 31, 2001 have been recognized following our transition to a corporate structure. These net deferred tax assets include a valuation allowance of $76 million, relating to our ability to recognize the tax benefits associated with capital losses on certain U.S. investments and with specific tax net operating loss carryforwards and tax credit carryforwards of certain non-U.S. operations. Management has concluded that the realizability of the remaining net deferred tax assets is more likely than not.
 
Minority Interest
 
Minority interest was a credit of $577 million in 2001, which represents minority interest since our transition to a corporate structure as of May 31, 2001. Minority interest on a pro forma as adjusted basis was an expense of $545 million for 2001, or a 5% decrease over a pro forma minority interest expense of $571 million for 2000 (which is based on the assumption that minority interests as of August 31, 2001 existed throughout 2000).
 
Cumulative Effect of Accounting Change
 
The adoption of SFAS 133 resulted in cumulative income of $188 million on September 1, 2000, which represents the cumulative unrealized gains resulting from changes in the fair market value of equity holdings considered to be derivatives by that statement.
 
Year Ended August 31, 2000 Compared to Year Ended August 31, 1999
 
Because we operated as a series of related partnerships and corporations in both 2000 and 1999, our results of operations for those periods are comparable.
 
Revenues
 
Revenues for 2000 were $11,540 million, an increase of $461 million, or 4%, over 1999. Revenues before reimbursements for 2000 were $9,752 million, an increase of $202 million, or 2%, over 1999. Exchange rate fluctuations, specifically with respect to the euro, negatively affected revenue growth as measured in U.S. dollars. In local currency terms, revenues before reimbursements grew by 6% over 1999. Our revenue growth was achieved in the face of a challenging economic environment, which began in the second half of 1999 and was primarily related to Year 2000 events. Specifically, we experienced a slowdown in information technology spending by large companies as they completed large enterprise

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business systems installations in anticipation of the Year 2000. In addition, there was reluctance by large companies to commit to major new transformation and implementation projects until the impact of Year 2000 concerns was fully understood. However, at the same time, we experienced an increase in demand in the electronic commerce area. Accordingly, we focused on developing capabilities and new service offerings to meet the growing opportunities in these new areas. We retrained our workforce to maintain market relevance to meet the demands of our clients in the emerging new economy. During the second half of 2000, following the realization by our clients that Year 2000 disruptions were minimal, we experienced increased demand for our services, which led to stronger revenue growth beginning in the third quarter. Specifically, revenue growth was (1%), 0%, 7% and 11% in the first through fourth quarters of the year over the corresponding quarters in the previous year.
 
Our Communications & High Tech operating group achieved revenues before reimbursements of $2,806 million in 2000, an increase of 12% over 1999, primarily due to growth in Europe and Asia, which was partially offset by slower growth in our North American operations because of the Year 2000-related slowdown. Our Financial Services operating group achieved revenues before reimbursements of $2,542 million in 2000, a decrease of 7% from 1999, primarily driven by decreasing levels of business activity in North America as a result of clients focusing on Year 2000 concerns, as well as the effects of an unfavorable interest rate environment and reduced client merger activity. Our Government operating group achieved revenues before reimbursements of $797 million in 2000, an increase of 3% over 1999. The 2000 increase was lower than in 1999, primarily as a result of government clients postponing large implementation projects until Year 2000 concerns were resolved. Our Products operating group achieved revenues before reimbursements of $1,932 million in 2000, an increase of 14% over 1999, primarily driven by growth in North America from the Retail and Transportation & Travel Services industry groups, as well as additional growth in the Retail industry group in Europe. Our Resources operating group achieved revenues before reimbursements of $1,661 million in 2000, a decrease of 8% from 1999, primarily as the result of delayed merger activity as several proposed mergers were delayed by regulatory concerns, and the completion of a number of large enterprise resource planning implementation projects before Year 2000.
 
Operating Expenses
 
Operating expenses in 2000 were $9,454 million, an increase of $407 million, or 4%, over 1999 and remained constant as a percentage of revenues at 82% in 1999 and 2000. In anticipation of slower growth, we formed a special task force in the second half of 1999 to identify cost drivers, raise cost consciousness and reduce non-payroll cost structures, the results of which were reflected in cost savings during 2000. In 2000, we began a training initiative that focused on building electronic commerce skills and knowledge quickly. The advent of electronic commerce also facilitated a move from traditional classroom training toward Web-enabled distributed training that is designed to deliver the same or better quality training in fewer hours at lower cost. We expect this move toward Web-enabled and other distributed training to continue.
 
Cost of Services
 
Cost of services was $7,274 million in 2000, an increase of $288 million, or 4%, over 1999 and remained constant as a percentage of revenues at 63% in 1999 and 2000. Cost of services before reimbursable expenses was $5,486 million in 2000, an increase of $29 million, or 1%, over 1999 and a decrease as a percentage of revenues before reimbursements from 57% in 1999 to 56% in 2000. We were able to maintain overall cost of services as a percentage of revenues and revenues before reimbursements at relatively constant levels through periods of slow growth in the first half of 2000, followed by periods of accelerated growth in the second half of 2000.

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Sales and Marketing
 
Sales and marketing expense was $883 million in 2000, an increase of $93 million, or 12%, over 1999 and an increase as a percentage of revenues from 7% in 1999 to 8% in 2000. The increase was primarily related to our employees spending larger portions of their time on business development and market development activities coupled with an increase in advertising to communicate our electronic commerce capabilities to existing and potential clients. The increased business development and market development activities were directed toward increasing demand for our services and solutions after the Year 2000-related slowdown.
 
General and Administrative Costs
 
General and administrative costs were $1,297 million in 2000, an increase of $26 million, or 2%, from 1999 and a decrease as a percentage of revenues from 12% in 1999 to 11% in 2000. As signs of slowing demand became apparent in the first half of 2000, we launched initiatives to better manage our general and administrative costs, including controlling facilities, services, and support costs. This reduction as a percentage of revenues was due in part to the elimination of temporary duplicate costs incurred in 1999 associated with the transition to us of internal support systems and other functions previously shared with Andersen Worldwide.
 
Operating Income
 
Operating income was $2,086 million in 2000, an increase of $54 million, or 3%, over 1999 and remained constant as a percentage of revenues at 18% in 1999 and 2000. Operating income remained constant as a percentage of revenues before reimbursements at 21% in 1999 and 2000.
 
Gain on Investments
 
Gain on investments totaled $573 million for 2000, compared to a gain of $93 million in 1999. In 2000, $569 million of gain on investments was related to the sale of a portion of our investment in a marketable security purchased in 1995, compared to $93 million in 1999.
 
Interest Income
 
Interest income was $67 million in 2000, an increase of $7 million, or 12%, over 1999. The increase in interest income in 2000 resulted primarily from an increase in our cash balance, which was generated by the sale of a portion of our investment in a marketable security purchased in 1995.
 
Other Income (Expense)
 
Other income was $51 million in 2000, an increase of $56 million over 1999. This increase was primarily attributable to the recognition of income from vesting of options for services by our representatives on boards of directors of those companies in which we invest, coupled with income resulting from foreign exchange translations.
 
Equity in Losses of Affiliates
 
Equity in losses of affiliates was a loss of $46 million in 2000 compared to a loss of $6 million in 1999.
 
Provision for Taxes
 
Taxes were $243 million in 2000, an increase of $120 million over 1999. This increase was due to increased taxable income in some of our entities that were subject to entity-level tax.

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Quarterly Results
 
The following tables present unaudited quarterly financial information for each of our last ten fiscal quarters on a historical basis. We believe the quarterly information contains all adjustments, consisting only of normal recurring adjustments, necessary to fairly present this information. As a professional services organization, we anticipate and respond to demand from our clients. Accordingly, we have limited control over the timing and circumstances under which our services are provided. Typically, we show slight increases in our first-quarter revenues as a result of billing rate increases and the addition of new hires. We typically experience minor declines in revenues for the second and fourth quarters because of an increase in vacation and holiday hours in those quarters. For these and other reasons, we can experience variability in our operating results from quarter to quarter. The operating results for any quarter are not necessarily indicative of the results for any future period.
 
    
Three months ended

 
    
November 30,
1999

    
February 29, 2000

   
May 31, 2000

   
August 31, 2000

    
November 30,
2000

    
February 28, 2001

   
May 31,
2001

   
August 31, 2001

    
November 30,
2001

    
February 28, 2002

 
    
(in millions, except per share data)
 
Revenues:
               
Revenues before reimbursements
  
$
2,412
 
  
$
2,272
 
 
$
2,561
 
 
$
2,507
 
  
$
2,831
 
  
$
2,882
 
 
$
2,953
 
 
$
2,778
 
  
$
2,989
 
  
$
2,913
 
Reimbursements
  
 
364
 
  
 
436
 
 
 
501
 
 
 
487
 
  
 
407
 
  
 
502
 
 
 
566
 
 
 
429
 
  
 
420
 
  
 
497
 
    


  


 


 


  


  


 


 


  


  


Revenues
  
 
2,776
 
  
 
2,708
 
 
 
3,062
 
 
 
2,994
 
  
 
3,238
 
  
 
3,384
 
 
 
3,519
 
 
 
3,207
 
  
 
3,409
 
  
 
3,410
 
Operating expenses:
                                                                                     
Cost of services:*
                                                                                     
Cost of services before reimbursable expenses*
  
 
1,356
 
  
 
1,304
 
 
 
1,340
 
 
 
1,487
 
  
 
1,384
 
  
 
1,560
 
 
 
1,566
 
 
 
1,690
 
  
 
1,806
 
  
 
1,708
 
Reimbursable expenses
  
 
364
 
  
 
436
 
 
 
501
 
 
 
487
 
  
 
407
 
  
 
502
 
 
 
566
 
 
 
429
 
  
 
420
 
  
 
497
 
    


  


 


 


  


  


 


 


  


  


Cost of services*
  
 
1,720
 
  
 
1,740
 
 
 
1,841
 
 
 
1,974
 
  
 
1,791
 
  
 
2,062
 
 
 
2,132
 
 
 
2,119
 
  
 
2,226
 
  
 
2,205
 
Sales and marketing*
  
 
199
 
  
 
222
 
 
 
230
 
 
 
232
 
  
 
202
 
  
 
251
 
 
 
318
 
 
 
446
 
  
 
361
 
  
 
399
 
General and administrative costs*
  
 
318
 
  
 
322
 
 
 
296
 
 
 
360
 
  
 
376
 
  
 
389
 
 
 
365
 
 
 
386
 
  
 
408
 
  
 
418
 
Reorganization and rebranding costs
  
 
 
  
 
 
 
 
 
 
 
 
  
 
30
 
  
 
159
 
 
 
588
 
 
 
71
 
  
 
 
  
 
 
Restricted share unit-based compensation
  
 
 
  
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
 
 
 
 
967
 
  
 
 
  
 
 
    


  


 


 


  


  


 


 


  


  


Total operating expenses*
  
 
2,237
 
  
 
2,284
 
 
 
2,367
 
 
 
2,566
 
  
 
2,399
 
  
 
2,861
 
 
 
3,403
 
 
 
3,989
 
  
 
2,995
 
  
 
3,022
 
    


  


 


 


  


  


 


 


  


  


Operating income (loss)*
  
 
539
 
  
 
424
 
 
 
695
 
 
 
428
 
  
 
839
 
  
 
523
 
 
 
116
 
 
 
(782
)
  
 
414
 
  
 
388
 
Gain (loss) on investments, net
  
 
68
 
  
 
200
 
 
 
266
 
 
 
39
 
  
 
219
 
  
 
(30
)
 
 
(9
)
 
 
(73
)
  
 
(95
)
  
 
(211
)
Interest income
  
 
14
 
  
 
13
 
 
 
18
 
 
 
22
 
  
 
23
 
  
 
20
 
 
 
17
 
 
 
20
 
  
 
15
 
  
 
10
 
Interest expense