UNITED STATES

                       SECURITIES AND EXCHANGE COMMISSION

                              WASHINGTON, DC 20549

                                    _________

                                    FORM 8-K


                                 CURRENT REPORT
                     PURSUANT TO SECTION 13 OR 15(d) OF THE
                         SECURITIES EXCHANGE ACT OF 1934


       Date of report (Date of earliest event reported): October 12, 2004


                           Art Technology Group, Inc.
             (Exact Name of Registrant as Specified in its Charter)


         Delaware                    000-26679                   04-3141918
(State or Other Jurisdiction        (Commission                 (IRS Employer
     of Incorporation)              File Number)             Identification No.)


25 First Street, Cambridge, Massachusetts                           02141
(Address of Principal Executive Offices)                          (Zip Code)


Registrant's telephone number, including area code: (617) 386-1000


Check the appropriate box below if the Form 8-K filing is intended to
simultaneously satisfy the filing obligation of the registrant under any of the
following provisions:

[X]  Written communications pursuant to Rule 425 under the Securities Act (17
     CFR 230.425)

[ ]  Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17
     CFR 240.14a-12)

[ ]  Pre-commencement communications pursuant to Rule 14d-2(b) under the
     Exchange Act (17 CFR 240.14d-2(b))

[ ]  Pre-commencement communications pursuant to Rule 13e-4(c) under the
     Exchange Act (17 CFR 240.13e-4(c))




Item 8.01 Other Events.

     On October 12, 2004, we announced that we are mailing a letter to our
stockholders urging them to vote in favor of the acquisition of Primus Knowledge
Solutions, Inc. A copy of the press release is attached as Exhibit 99.1 to this
current report on Form 8-K and is incorporated by reference herein.

Item 9.01 Financial Statements and Exhibits.

     (c)  Exhibits

          99.1  October 12, 2004 press release




                                   SIGNATURES

     Pursuant to the requirements of the Securities Exchange Act of 1934, the
registrant has duly caused this report to be signed on its behalf by the
undersigned hereunto duly authorized.

                                                  ART TECHNOLOGY GROUP, INC.



Date: October 12, 2004                            By:  /s/Edward Terino
                                                       -------------------------
                                                       Edward Terino
                                                       Senior Vice President and
                                                       Chief Financial Officer




                                  Exhibit Index


        Number          Title
        ------          -----

         99.1           October 12, 2004 Press Release