FORM 6-K
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

 

Report of Foreign Issuer

 

Pursuant to Rule 13a-16 or 15d-16 of
the Securities Exchange Act of 1934

 

Commission File Number: 001-14554

 

Banco Santander Chile
Santander Chile Bank
(Translation of Registrant’s Name into English)
 
Bandera 140
Santiago, Chile
(Address of principal executive office)

 

Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F:

 

  Form 20-F x   Form 40-F o  

 

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1):

 

  Yes o   No x  

 

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7):

 

  Yes o   No x  

 

Indicate by check mark whether by furnishing the information contained in this Form, the Registrant is also thereby furnishing the information to the Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934:

 

  Yes o   No x  

 

If “Yes” is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b): N/A

 

 

  

 
 

 

Table of Contents

 

Item  
1.  4Q2011 Earnings Release

 

2
 

 

SIGNATURE

 

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

 

  BANCO SANTANDER-CHILE
     
  By: /s/
  Name: Juan Pedro Santa María
  Title: General Counsel
Date: February 1, 2012    

 

 

3
 

 

 

 

  

BANCO SANTANDER CHILE

FOURTH QUARTER 2011

EARNINGS REPORT

 

 
 

 

INDEX

 

SECTION   PAGE
     
SECTION 1: SUMMARY OF RESULTS   2
     
SECTION 2: BALANCE SHEET ANALYSIS   6
     
SECTION 3: ANALYSIS OF QUARTERLY INCOME STATEMENT   9
     
SECTION 4: CREDIT RISK RATINGS   16
     
SECTION 5: SHARE PERFORMANCE   17
     
ANNEX 1: NEW PROVISIONING MODEL FOR COMMERCIAL LOANS ANALYZED ON A GROUP BASIS   18
     
ANNEX 2: BALANCE SHEET   19
     
ANNEX 3: YEAR-TO-DATE INCOME STATEMENT   20
     
ANNEX 4: QUARTERLY INCOME STATEMENTS   21

 

CONTACT INFORMATION Santiago, Chile
Robert Moreno Tel: (562) 320-8284
Manager, Investor Relations Department Fax: (562) 671-6554
Banco Santander Chile Email: rmorenoh@santander.cl
Bandera 140 Piso 19 Website: www.santander.cl

  

 
 

   

SECTION 1: SUMMARY OF RESULTS

 

In 2011, Santander Chile’s ROE reached 23.0% with an efficiency ratio of 38.4%

 

In 2011 (12M11), Net income attributable to shareholders1 totaled Ch$435,084 million (Ch$2.31 per share and US$4.60/ADR2) and decreased 8.8% compared to net income achieved in 2010. ROE reached 23.0% in 12M11, among the highest returns in the Chilean financial system. The Efficiency ratio in 12M11 reached 38.4%, one of the best in Chile.

 

4Q11: Net income up 35.9% QoQ, driven by solid operating trends

 

In 4Q11, Net income attributable to shareholders totaled Ch$102,121 million (Ch$0.54 per share and US$1.08/ADR). Compared to 3Q11 (from now on QoQ) Net income increased 35.9%. Compared to 4Q10 (from now on YoY) net income increased 8.8%. During the quarter, the Bank saw an important QoQ improvement in margins and profitability. Gross income net of provisions and costs, a good proxy for recurrent earnings growth, increased 27.1% QoQ and 24.6% YoY in 4Q11. ROE in the quarter reached 20.8% compared to 15.8% in 3Q11.

 

(Ch$ million)  4Q11  YoY Chg.   QoQ Chg. 
Net interest income   264,146    13.9%   13.8%
Provision expense*   (86,607)   (13.8)%   (4.2)%
Net interest income, net of provisions   177,539    35.1%   25.3%
Fee income   68,406    (1.8)%   3.7%
Financial transactions   15,927    (19.0)%   (30.8)%
Operating expenses   (131,815)   13.3%   2.7%
Gross income, net of provisions & costs   130,057    24.6%   27.1%
Other operating and non-operating income, net**   (27,936)   166.8%   2.8%
                
Net income attributable to shareholders   102,121    8.8%   35.9%

**Includes other operating income and expenses and non-operating items

 

Our outlook for Chile in 2012 continues to be positive, with GDP expected to grow between 3.8 - 4.0% and inflation to be close to 2.8%. Nonetheless, the Bank has been taking actions on 4 main points during the second half of 2011 in order to maintain sustainable levels of high profitability and efficiency in 2012 even if the external situation has a larger impact on this central scenario: (i) selective loan growth and spreads, (ii) prudent risk policies, (iii) high liquidity, and (iv) strong capital.

 

 

1 The results in this report are unaudited and are reported according to Chilean Bank GAAP.

2 Earnings per ADR was calculated using the Observed Exchange Rate of Ch$521.46 per US$ as of December 31, 2011.

 

Investor Relations Department 2
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,  
email: rmorenoh@santander.cl  

 

 
 

 

 

I. Net interest margin reached 5.3%, increasing 70bp QoQ

 

The Bank’s Net interest margin reached 5.3% in 4Q11, increasing 70 basis points compared to the net interest margin reached in 3Q11. Net interest income increased 13.8% QoQ and 13.9% YoY in 4Q11. The higher quarterly Net interest income and NIM was mainly due to higher inflation rates in the quarter, since the Bank has more assets than liabilities linked to inflation. Inflation, measured as the variation of the Unidad de Fomento (an inflation indexed currency unit), increased 1.28% in 4Q11 compared to 0.56% in 3Q11 and 0.54% in 4Q10. Higher loan spreads (excluding the impacts of mismatches in inflation indexed assets and liabilities) also helped to boost the Bank’s NIM in the quarter. Loan spreads in the quarter went up following the stricter pricing policy implemented in 3Q11 by the Bank.

 

 

Selective loan growth led by lending to individuals and SMEs

 

In 4Q11, total loans decreased 1.9% QoQ and increased 10.8% YoY. The Bank has been following a more selective approach to loan growth in recent quarters. In the quarter, the Bank focused on expanding its higher yielding credit card loan portfolio that increased 1.6% QoQ and 15.9% YoY. Lending to SMEs led growth in the loan book and expanded 1.5% QoQ (7.8% YoY), reflecting the Bank’s consistent focus on this expanding segment. Relatively low yielding corporate loans decreased 18.5% QoQ.

 

II. Lower provision expense in the quarter and a stable evolution of the Bank’s Risk Index

 

Provision for loan losses in the quarter decreased 4.2% QoQ and 13.8% YoY. For the full year, net provision expense increased 0% compared to a 10.8% rise in loans. In addition, during the quarter, the Bank upgraded its provisioning model for loans to SMEs (See Annex 1). This signified a one-time charge of Ch$16bn in 4Q11. This concluded the process started in 2010 of overhauling our retail banking credit risk models. This should permit the credit risk areas to increase feedback regarding potential growth opportunities to commercial teams and allow the Bank to allocate capital more efficiently among business segments.

 

The Risk Index, which measures the percentage of loans for which the Bank must set aside loan loss allowances, based on our internal models and Superintendency of Banks guidelines, remained stable at approximately 3% throughout 2011 (3.02% in 4Q11). The Bank’s Non-performing loans ratio (NPL) increased from 2.8% in 3Q10 to 3.0% in 4Q11. This was mainly due to the fall in large corporate loans and higher growth of the Banks’ retail activities. The Coverage ratio of total NPLs (loan loss allowances over non-performing loans) reached 102.4% as of December 2011.

 

Investor Relations Department 3
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,  
email: rmorenoh@santander.cl  

 

 
 

 

 

III. Solid growth of core deposits in the quarter

 

Customer funds (deposits + mutual funds) decreased 2.8% QoQ and increased 10.8% in the year. Core deposits (deposits from non-institutional clients) increased 2.8% QoQ and 29.2% YoY. As of December 2011, core deposits represented 74.6% of our total deposits compared to 67.0% as of December 2010. Our strategy of focusing on liquidity and core deposits in 2011 has resulted in an improved funding mix. The Bank’s loan to deposit ratio (measured as loans minus marketable securities that fund mortgage portfolio over total deposits) improved to 95.4% as of December 2011 compared to 99.8% as December 2010.

 

IV. Core capital at 11.0% in 4Q11, increasing 80bp QoQ

 

Shareholders’ equity totaled Ch$2,001,222 million (US$3.8 billion) as of December 2011. The Bank’s BIS ratio reached 14.73% as of December 31, 2011 compared to 13.94% as of September 2011 and 14.52% as of December 2010. The Bank’s core capital ratio reached 11.0% as of December 2011 compared to 10.2% at the end of 3Q11 and 10.6% in December 2010. Voting common shareholders’ equity is the sole component of our Tier I capital.

 

Investor Relations Department 4
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,  
email: rmorenoh@santander.cl  

 

 
 

 

 

Banco Santander Chile: Summary of Quarterly Results

 

   Quarter   Change % 
(Ch$ million)  4Q11   3Q11   4Q10   4Q11 /
4Q10
   4Q11 /
3Q11
 
Net interest income   264,146    232,057    231,865    13.9%   13.8%
Fee income   68,406    65,991    69,637    (1.8)%   3.7%
Core revenues   332,552    298,048    301,502    10.3%   11.6%
Financial transactions, net   15,927    23,001    19,661    (19.0)%   (30.8)%
Provision expense   (86,607)   (90,372)   (100,441)   (13.8)%   (4.2)%
Operating expenses   (131,815)   (128,356)   (116,380)   13.3%   2.7%
Operating income, net of provisions and costs   130,057    102,321    104,342    24.6%   27.1%
Other operating & Non-op. Income   (27,936)   (27,168)   (10,470)   166.8%   2.8%
Net income attributable to shareholders   102,121    75,153    93,872    8.8%   35.9%
Net income/share (Ch$)   0.54    0.40    0.50    8.8%   35.9%
Net income/ADR (US$)1   1.08    0.80    1.11    (2.3)%   34.2%
Total loans   17,347,093    17,680,356    15,657,556    10.8%   (1.9)%
Deposits   13,334,930    13,892,003    11,495,191    16.0%   (4.0)%
Shareholders’ equity   2,001,222    1,927,498    1,831,798    9.2%   3.8%
Net interest margin   5.3%   4.6%   5.4%          
Efficiency ratio   38.5%   41.3%   35.1%          
Return on average equity2   20.8%   15.8%   20.8%          
NPL / Total loans3   2.95%   2.81%   2.66%          
Coverage NPLs   102.4%   104.8%   115.6%          
Risk Index4   3.02%   2.94%   3.08%          
PDLs/ Total loans5   1.37%   1.27%   1.32%          
Coverage PDLs   220.43%   232.45%   233.10%          
BIS ratio   14.73%   13.94%   14.52%          
Branches   499    494    504           
ATMs   1,920    1,892    2,018           
Employees   11,566    11,706    11,001           
1. The change in earnings per ADR may differ from the change in earnings per share due to the exchange rate movements. Earnings per ADR was calculated using the Observed Exchange Rate Ch$521.46 per US$ as of December 31, 2011.
2. Annualized quarterly Net income attributable to shareholders / Average equity attributable to shareholders.
3. NPLs: Non-performing loans; full balance of loans with one installment 90 days or more overdue.
4. Risk Index: Loan loss allowances / Total loans; measures the percentage of loans the banks must provision for given their internal models and the Superintendency of Banks guidelines.
5. PDLs: Past due loans; all loan installments that are more than 90 days overdue.

 

Investor Relations Department 5
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,  
email: rmorenoh@santander.cl  

 

 
 

 

 

SECTION 2: BALANCE SHEET ANALYSIS

 

LOANS

 

Selective loan growth led by an increase in lending to individuals and SMEs

 

Loans  Quarter ended,   % Change 
(Ch$ million)   Dec-11    Sep-11    Dec-10      Dec. 11 / 10    Dec. 11 / Sept. 11 
Total loans to individuals1   9,287,585    9,187,526    8,407,416    10.5%   1.1%
Consumer loans   2,943,846    2,925,659    2,700,791    9.0%   0.6%
Residential mortgage loans   5,115,663    5,016,419    4,651,136    10.0%   2.0%
SMEs   2,560,736    2,522,698    2,375,192    7.8%   1.5%
Total retail lending   11,848,321    11,710,224    10,782,608    9.9%   1.2%
Institutional lending   355,199    351,644    331,153    7.3%   1.0%
Middle-Market & Real estate   3,650,709    3,731,980    3,288,107    11.0%   -2.2%
Corporate   1,494,752    1,905,005    1,293,305    15.6%   -21.5%
Total loans 2   17,347,094    17,680,356    15,657,556    10.8%   -1.9%

1. Includes consumer loans, residential mortgage loans and other commercial loans to individuals.

2. Total loans gross of loan loss allowances. Total loans include other non-segmented loans and excludes interbank loans.

 

In 4Q11, total loans decreased 1.9% QoQ and increased 10.8% YoY. The Bank has been following a more selective approach to loan growth given the market uncertainty while continuing to focus on high yielding retail lending activities.

 

Loans to individuals, which include consumer, mortgage and commercial loans to individuals, increased of 1.1% QoQ in 4Q11 and 10.5% YoY. By product, consumer loans increased 0.6% QoQ and 9.0% YoY. In the quarter, the Bank focused on expanding its higher yielding credit card loan portfolio that increased 1.6% QoQ and 15.9% YoY. Installment loans were flat QoQ. Residential mortgage loans increased 2.0% QoQ (10.0% YoY), as long-term rates remained attractive and demand for purchasing homes continued to rise.

 

Lending to SMEs (defined as companies that sell less than Ch$1,200 million per year) led growth in the loan book and expanded 1.5% QoQ (7.8% YoY), reflecting the Bank’s consistent focus on this expanding segment.

 

Lending in the middle market (companies with annual sales between Ch$1,200 million and Ch$10.000 million per year) and Corporate lending (companies with sale over Ch$10,000 million per year or that are part of a large foreign or local economic group), contracted as a result of the Bank’s focus on higher yielding businesses, especially non-lending activities, with our corporate customers. This in line with our objective of higher ROEs going forward.

 

Investor Relations Department 6
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,  
email: rmorenoh@santander.cl  

 

 
 

  

 

FUNDING

 

Core deposits grow 2.8% QoQ and 29.2% YoY

 

Funding  Quarter ended,   % Change 
(Ch$ million)  Dec-11   Sep-11   Dec-10   Dec. 11 / 10   Dec. 11 /
Sept. 11
 
Demand deposits   4,413,815    4,496,757    4,236,434    4.2%   (1.8)%
Time deposits   8,921,114    9,395,246    7,258,757    22.9%   (5.0)%
Total deposits   13,334,929    13,892,003    11,495,191    16.0%   (4.0)%
Mutual funds (off-balance sheet)   2,940,567    2,852,379    3,188,151    (7.8)%   3.1%
Total customer funds   16,275,496    16,744,382    14,683,342    10.8%   (2.8)%
Loans to deposits1   95.4%   94.8%   99.8%          

1. (Loans - marketable securities that fund mortgage portfolio) / (Time deposits + demand deposits).

 

Customer funds (deposits + mutual funds) decreased 2.8% QoQ and increased 10.8% in the year. During 4Q11, local market rate for deposits increased as some of our competitors increased their liquidity buffers in light of the financial situation in Europe. As explained in our 3Q11 Earnings Report, Santander Chile had previously increased its own structural liquidity, thus allowing it to avoid paying higher deposit rates to institutional investors in the quarter. In fact, the Bank in December bought back in the secondary market approximately US$400 million of its own deposits given our solid liquidity position. This explains largely the fall in time deposits seen in 4Q11. On the other hand, Core deposits, which are deposits from non-institutional sources and, therefore, a cheaper and more stable funding source, continued to rise. Core deposits increased 2.8% QoQ and 29.2% YoY. As of December 2011, core deposits represented 74.6% of our total deposits compared to 67.0% as of December 2010. This should also have a positive impact on funding costs going forward.

 

 

This strategy of focusing on liquidity and core deposits in 2011 has resulted in an improved funding mix. The Bank’s loan to deposit ratio (measured as loans minus marketable securities that fund mortgage portfolio over total deposits) improved to 95.4% as of December 2011 compared to 99.8% as December 2010.

 

Investor Relations Department 7
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,  
email: rmorenoh@santander.cl  

 

 
 

 

 

SHAREHOLDERS’ EQUITY AND REGULATORY CAPITAL

 

Core capital at 11.0%. ROAE in 2011 reached 23.0%

 

Shareholders' Equity  Quarter ended,   Change % 
(Ch$ million)  Dec-11   Sep-11   Dec-10   Dec. 11 / 10   Dec. 11 /
Sept. 11
 
Capital   891,303    891,303    891,303    0.0%   0.0%
Reserves   51,539    51,539    51,539    0.0%   0.0%
Valuation adjustment   2,832    593    (5,180)   (154.7)%   377.5%
Retained Earnings:   1,055,548    984,063    894,136    18.1%   7.3%
Retained earnings prior periods   750,989    750,989    560,128    34.1%   0.0%
Income for the period   435,084    332,963    477,155    (8.8)%   30.7%
Provision for mandatory dividend   (130,525)   (99,889)   (143,147)   (8.8)%   30.7%
Equity attributable to shareholders   2,001,222    1,927,498    1,831,798    9.2%   3.8%
Non-controlling interest   33,801    32,293    31,809    6.3%   4.7%
Total Equity   2,035,023    1,959,791    1,863,607    9.2%   3.8%
Quarterly ROAE   20.8%   15.8%   20.8%          

 

Shareholders’ equity totaled Ch$2,001,222 million (US$3.8 billion) as of December 2011. ROAE in 2011 reached 23.0%. During 2011, the Bank implemented a series of measures to boost core capital ratios by optimizing risk-weighted assets. As a result, the BIS ratio reached 14.73% as of December 31, 2011 compared to 13.94% as of September 2011 and 14.52% as of December 2010. The Bank’s core capital ratio reached 11.0% as of December 2011 compared to 10.2% at the end of 3Q11 and 10.6% in December 2010. Voting common shareholders’ equity is the sole component of our Tier I capital.

 

Capital Adequacy  Quarter ended,   Change % 
(Ch$ million)  Dec-11   Sep-11   Dec-10   Dec. 11 / 10   Dec. 11 /
Sept. 11
 
Tier I (Core Capital)   2,001,222    1,927,498    1,831,798    9.2%   3.8%
Tier II   686,171    715,184    672,099    2.1%   (4.1)%
Regulatory capital   2,687,393    2,642,682    2,503,898    7.3%   1.7%
Risk weighted assets   18,243,142    18,954,146    17,245,265    5.8%   (3.8)%
Tier I (Core capital) ratio   11.0%   10.2%   10.6%          
BIS ratio   14.73%   13.94%   14.52%          

 

Investor Relations Department 8
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,  
email: rmorenoh@santander.cl  

 

 
 

  

 

SECTION 3: ANALYSIS OF QUARTERLY INCOME STATEMENT

 

NET INTEREST INCOME

 

Net interest margin reaches 5.3% in the quarter due to higher inflation and loan spreads

 

Net Interest Income / Margin  Quarter   Change % 
(Ch$ million)  4Q11   3Q11   4Q10   4Q11 /
4Q10
   4Q11 /
3Q11
 
Interest income   497,457    420,729    367,381    35.4%   18.2%
Interest expense   (233,311)   (188,672)   (135,516)   72.2%   23.7%
Net interest income   264,146    232,057    231,865    13.9%   13.8%
Average interest-earning assets   19,836,214    20,068,323    17,176,435    15.5%   (1.2)%
Average loans   17,494,801    17,460,992    15,470,132    13.1%   0.2%
Interest earning asset yield1   10.0%   8.4%   8.6%          
Cost of funds2   5.0%   4.4%   3.2%          
Net interest margin (NIM)3   5.3%   4.6%   5.4%          
Avg. equity + non-interest bearing  demand deposits / Avg. interest earning assets   32.0%   31.3%   34.1%          
Quarterly inflation rate4   1.28%   0.56%   0.54%          
Central Bank reference rate   5.25%   5.25%   3.25%          
Avg. 10 year Central Bank yield (real)   2.61%   2.63%   3.01%          

1. Interest income divided by interest earning assets.

2. Interest expense divided by interest bearing liabilities + demand deposits.

3. Net interest income divided by average interest earning assets annualized.

4. Inflation measured as the variation of the Unidad de Fomento in the quarter.

 

In 4Q11, Net interest income increased 13.8% QoQ and 13.9% YoY. The Net interest margin (NIM) in 4Q11 reached 5.3% compared to 4.6% in 3Q11 and 5.4% in 4Q11. The higher Net interest income and NIM was mainly due to higher inflation rates in the quarter, since the Bank has more assets than liabilities linked to inflation. Inflation, measured as the variation of the Unidad de Fomento (an inflation indexed currency unit), increased 1.28% in 4Q11 compared to 0.56% in 3Q11 and 0.54% in 4Q10. For every 100 bp change in inflation, net interest income varies by approximately Ch$25 billion. Higher loan spreads (excluding the impacts of mismatches in inflation indexed assets and liabilities) also helped to boost the Bank’s NIM in the quarter. Loan spreads began to rise in 3Q11 as the Bank implemented a stricter pricing policy in light of a potential deterioration of economic conditions. This should also help to sustain or improve margins in coming quarters.

 

Funding costs have also stabilized. Throughout 2011, the Bank’s funding costs have been negatively affected by rising short-term interest rates. The Bank’s liabilities have a shorter duration than assets and, therefore, re-price more quickly in a rising interest rate environment. This has increased funding costs as reflected in the 72.2% YoY rise in interest expense in 4Q11. In order to minimize this impact, the Bank in 2011 has focused its funding strategy on core deposits (See Funding). The Central Bank has also paused the tightening of its monetary policy and in 2012, rates are expected to decline.

 

Investor Relations Department 9
Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,  
email: rmorenoh@santander.cl  

 

 
 

  

 

In 2012, the evolution of margins will depend on various factors. On the one hand, the Bank will continue to focus on profitability over loan market share in order to support loans spreads. Loan growth in Individuals and SMEs is expected to be sound in 2012 and to outpace other lower yielding asset growth. Funding costs should continue to stabilize or eventually fall in line with the outlook for short-term interest rates. On the other hand, the uncertain evolution of inflation and the negative effects of possible regulations regarding maximum rates that can be charged on loans may have a negative impact on margins.

 

PROVISION FOR LOAN LOSSES

 

Provision expense decreases 4.2% QoQ

 

Provision for loan losses  Quarter   Change % 
(Ch$ million)  4Q11   3Q11   4Q10   4Q11 /
4Q10
   4Q11 /
3Q11
 
Gross provisions   (9,548)   (18,628)   (51,550)   (81.5)%   (48.7)%
Charge-offs   (96,866)   (77,466)   (55,815)   73.5%   25.0%
Gross provisions and charge-offs   (106,414)   (96,094)   (107,365)   (0.9)%   10.7%
Loan loss recoveries   19,806    5,722    6,924    186.1%   246.1%
Net provisions for loan losses1   (86,607)   (90,372)   (100,441)   (13.8)%   (4.2)%
Total loans2   17,347,094    17,680,356    15,657,556    10.8%   (1.9)%
Loan loss allowances1   523,687    520,566    481,581    8.7%   0.6%
Non-performing loans3 (NPLs)   511,357    496,786    416,739    22.7%   2.9%
Risk Index4   3.02%   2.94%   3.08%          
NPL / Total loans   2.95%   2.81%   2.66%          
Coverage ratio of NPLs5   102.4%   104.8%   115.6%          
1. 4Q10 provision expense includes Ch$ 39,800 million in additional provisions for large commercial loans recognized as a result of a regulatory change passed in 4Q10. In said quarter, these provisions were recognized as Other operating expense and were reclassified to Provisions for loan losses as required by the Superintendency of Banks.
2. Excludes interbank loans.
3. NPLs: Non-performing loans; full balance of loans with one installment 90 days or more overdue.
4. Risk Index: Loan loss allowances / Total loans; measures the percentage of loans the banks must provision for given their internal models and the Superintendency of Banks guidelines.
5. Loan loss allowances / NPLs.

 

Provision for loan losses in the quarter decreased 4.2% QoQ and 13.8% YoY. For the full year, net provision expense increased 0% compared to a 10.8% rise in loans. In 4Q11, the Bank set aside a further Ch$1,600 million in provisions for La Polar. Our total exposure is Ch$6.6 billion. In the quarter, the Bank recognized an extraordinary recovery of Ch$15bn from our mortgage portfolio.

 

In addition, during the quarter, the Bank upgraded its provisioning model for loans to SMEs (See Annex 1). This signified a one-time charge of Ch$16.6 billion in 4Q11. This concluded the process started in 2010 of overhauling our retail banking credit risk models. Now all retail loans are provisioned using statistical models that assign provisions to all clients performing or non-performing based on historical loss levels. The majority of the additional provisions recognized because of these changes were provisions for the performing portion of our retail loan book. This should allow the Bank to respond more quickly to clients, while pricing more accurately credit risk levels. This should also permit the credit risk areas to increase feedback regarding potential growth opportunities to commercial teams and to allocate capital more efficiently. In total, in 2011 the Bank recognized Ch$32 billion in one-time provision expenses directly related to the changes in provisioning models to mortgage loans (3Q11) and SMEs (4Q11).

 

Investor Relations Department

Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,

email: rmorenoh@santander.cl

10

 

 
 

 

 

For large corporate loans, it is also important to point out that the Bank recognized Ch$39.8 billion in additional provisions in 4Q10 due to regulatory changes adopted by the Superintendency of Banks (SBIF) in that quarter.

 

As a result, Santander Chile has continuously improved the coverage ratios of NPLs, since 2009.

 

  1) B1 Regulation: Required banks to set aside loan loss allowances for unused credit card lines and lines of credit
  2) B3 Regulation: Modified the loan loss allowance regulations for large corporate loans analyzed on an individual basis

 

The Risk Index, which measures the percentage of loans for which the Bank must set aside loan loss allowances, based on our internal models and Superintendency of Banks guidelines, remained stable at approximately 3% throughout 2011 (3.02% in 4Q11). The Bank’s Non-performing loans ratio (NPL) increased from 2.81% in 3Q11 to 2.95% in 4Q11. This was mainly due to the fall in large corporate loans and higher growth of the Banks’ retail activities. The Coverage ratio of total NPLs (loan loss allowances over non-performing loans) reached 102.4% as of December 2011.

 

Investor Relations Department

Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,

email: rmorenoh@santander.cl

11

 

 
 

 

 

 

NET FEE INCOME

 

Fee income rebounds with higher retail activity and cross-selling

 

Fee Income  Quarter   Change % 
(Ch$ million)  4Q11   3Q11   4Q10   4Q11 /
4Q10
   4Q11 /
3Q11
 
Collection fees   15,416    14,684    16,764    (8.0)%   5.0%
Credit, debit & ATM card fees   14,276    14,383    14,677    (2.7)%   (0.7)%
Insurance brokerage   7,722    7,955    10,032    (23.0)%   (2.9)%
Asset management   7,690    8,796    10,841    (29.1)%   (12.6)%
Checking accounts   7,365    7,256    6,879    7.1%   1.5%
Guarantees and other contingent operations   6,539    6,335    5,501    18.9%   3.2%
Lines of credit   2,739    2,764    3,394    (19.3)%   (0.9)%
Fees from brokerage and custody of securities   2,193    2,469    2,698    (18.7)%   (11.2)%
Other Fees   4,466    1,349    -1,149    -%    231.1%
Total fees   68,406    65,991    69,637    (1.8)%   3.7%

 

Net fee income was up 3.7% QoQ and decreased 1.8% YoY in 4Q11. The main reason for the QoQ increase was the 5.0% QoQ rise in collection fees, which is directly related to loan-related insurance premiums, as mortgage lending accelerated in the quarter. The Bank’s client base, especially cross-sold clients continued to grow at a solid pace. The amount of cross-sold clients increased 12.2% in 2011. Checking account fees increased 1.5% QoQ as the Bank continues to increase its client base and number of checking accounts. Total credit cards increased 9.8% and credit card purchases increased 17.8% YoY. Credit card fees were down QoQ due to a rise in credit card expenses paid to the credit card processors. Gross fees from credit cards were up 5.5% QoQ led by a 14.8% QoQ increase in merchant discount fees.

 

 

Finally, in the quarter the Bank recognized approximately US$3 million in fees from brokerage, custody and other advisory services from the 7.8% of the shares of the Bank in a secondary offering in which our local stock broker participated.

 

This was offset by the decrease in asset management fees that decreased 12.6% QoQ and 29.1% YoY in 4Q11. This was mainly due to weaker markets that have negatively affected fees from our equity mutual funds.

 

Investor Relations Department

Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,

email: rmorenoh@santander.cl

12

 

 
 

 

 

NET RESULTS FROM FINANCIAL TRANSACTIONS

 

Positive results from client treasury services

 

Results from Financial Transactions*  Quarter   Change % 
(Ch$ million)  4Q11   3Q11   4Q10   4Q11 /
4Q10
   4Q11 /
3Q11
 
Net income from financial operations   17,322    102,133    (13,191)      (83.0)%
Foreign exchange profit (loss), net   (1,395)   (79,132)   32,852    %   (98.2)%
Net results from financial transactions   15,927    23,001    19,661    (19.0)%   (30.8)%

* These results mainly include the mark-to-market of the Available for sale investment portfolio, realized and unrealized gains of Financial investments held for trading, the interest revenue generated by the Held for trading portfolio, gains or losses from the sale of charged-off loans and the mark-to-market of derivatives. The results recorded as Foreign exchange profits (loss), net mainly includes the translation gains or losses of assets and a liability denominated in foreign currency.

 

Net results from financial transactions totaled a gain of Ch$15,927 million in 4Q11, a decrease of 20.9% QoQ and an increase of 5.9% YoY. In order to comprehend more clearly these line items, we present them by business area in the table below.

 

Results from Financial Transactions  Quarter   Change % 
(Ch$ million)  4Q11   3Q11   4Q10   4Q11 / 4Q10   4Q11 /
3Q11
 
Santander Global Connect1   15,281    16,259    13,585    12.5%   (6.0)%
Market-making   5,931    4,958    1,560    280.2%   19.6%
Client treasury services   21,212    21,217    15,145    40.1%   (0.0)%
Non-client treasury services   (5,286)   1,784    4,516       
Net results from financial transactions   15,927    23,001    19,661    (19.0)%   (30.8)%

1. Santander Global Connect is the Bank’s commercial platform for selling treasury products to our clients.

 

Client treasury services, which totaled Ch$21,212 million in 4Q11, were flat QoQ and increased 40.1% YoY. This was mainly due to an increase in client treasury services with corporate clients and reflects our focus on higher yielding non-lending products in this business segment.

 

The Bank recognized a Ch$5,286 million loss from Non-client treasury services in the quarter. This was mainly due to a Ch$11 billion one-time charge related to the change in valuation methodology of derivatives, which now includes an estimate of counterparty credit risk. This regulatory change negatively affected our non-client treasury income.

 

Investor Relations Department

Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,

email: rmorenoh@santander.cl

13

 

 
 

 

 

OPERATING EXPENSES AND EFFICIENCY

 

Operating expenses growth driven by investment projects

 

Operating Expenses  Quarter   Change % 
(Ch$ million)  4Q11   3Q11   4Q10   4Q11 /
4Q10
   4Q11 /
3Q11
 
Personnel salaries and expenses   (73,233)   (73,884)   (65,344)   12.1%   (0.9)%
Administrative expenses   (44,747)   (41,041)   (37,600)   19.0%   9.0%
Depreciation and amortization   (13,828)   (13,354)   (13,176)   4.9%   3.5%
Impairment   (7)   (77)   (260)   (97.3)%   (90.9)%
Operating expenses   (131,815)   (128,356)   (116,380)   13.3%   2.7%
Efficiency ratio1   38.5%   41.3%   35.1%          
1. Operating expenses / Operating income. Operating income = Net interest income + Net fee income+ Net results from Financial transactions + Other operating income and expenses.

 

Operating expenses in 4Q11 increased 2.7% QoQ and 13.3% YoY. The Efficiency ratio improved in the quarter to 38.5% in 4Q11 compared to 41.3% in 3Q11. Personnel expenses decreased 0.9% QoQ as headcount decreased 1.2% QoQ. As of December 31, 2011, headcount totaled 11,566 employees. The 12.1% YoY increase in personnel expenses in the quarter was mainly due to higher salary expenses as headcount increased 5.1% in the year.

 

Administrative expenses increased 9.0% QoQ and 19.0% YoY as the Bank continued with its projects of investing in a new Client Relationship Management system and other IT projects to enhance productivity in future periods. These projects should drive revenue growth going forward while increasing productivity. The Bank also opened 5 branches and 28 ATMs in the quarter.

 

Investor Relations Department

Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,

email: rmorenoh@santander.cl

14

 

 
 

 

 

OTHER INCOME AND EXPENSES

 

Other Income and Expenses  Quarter   Change % 
(Ch$ million)  4Q11   3Q11   4Q10   4Q11 /
4Q10
   4Q11 /
3Q11
 
Other operating income   19,047    2,194    20,042    (5.0)%   768.1%
Other operating expenses   (24,989)   (12,156)   (9,403)   165.8%   105.6%
Other operating income, net   (5,942)   (9,962)   10,639       (40.4)%
Income from investments in other companies   467    546    (4)      (14.5)%
Income tax expense   (20,907)   (16,629)   (18,927)   10.5%   25.7%
Income tax rate   16.8%   17.9%   16.5%          

 

Other operating income, net, totaled Ch$-5,942 million in 4Q11. The lower loss compared to 3Q11 was mainly due to Ch$11.1 billion gain recognized from the sale of 8 branches in the quarter. This gain was partially offset by higher charge-off of fixed assets and higher provisions for non-credit contingencies recognized as other operating expenses.

 

The higher income tax expense was mainly due to the higher net income before taxes. This was partially offset by the higher CPI inflation rate in the quarter, which increased the tax loss recognized from the price level restatement of the Bank’s capital. The statutory corporate tax rate should decline to 18.5% in 2012 and to 17% in 2013. However, there are discussions in Congress to maintain the tax rate at 20%.

 

Investor Relations Department

Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,

email: rmorenoh@santander.cl

15

 

 
 

 

 

SECTION 4: CREDIT RISK RATINGS

 

International ratings

 

The Bank has credit ratings from three leading international agencies. S&P and Fitch both placed the Bank’s ratings on Credit watch negative in December 2011, following a similar action on our controlling shareholder, Banco Santander.

 

Moody’s (Outlook stable)   Rating
Foreign currency bank deposits   Aa3
Senior bonds   Aa3
Subordinated debt   A1
Bank Deposits in Local Currency   Aa3
Bank financial strength   B-
Short-term deposits   P-1

 

Standard and Poor’s (Credit watch negative)   Rating
Long-term Foreign Issuer Credit   A+
Long-term Local Issuer Credit   A+
Short-term Foreign Issuer Credit   A-1
Short-term Local Issuer Credit   A-1

 

Fitch (Credit watch negative)   Rating
Foreign Currency Long-term Debt   A+
Local Currency Long-term Debt   A+
Foreign Currency Short-term Debt   F1
Local Currency Short-term Debt   F1
Viability rating   a+

 

Local ratings:

 

Our local ratings, the highest in Chile, are the following:

 

Local ratings  

Fitch
Ratings

 

Feller
Rate

Shares   1CN1   1CN1
Short-term deposits   N1+   N1+
Long-term deposits   AAA   AAA
Mortgage finance bonds   AAA   AAA
Senior bonds   AAA   AAA
Subordinated bonds   AA   AA+
Outlook   Stable   Stable

 

Investor Relations Department

Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,

email: rmorenoh@santander.cl

16

 

 
 

 

 

SECTION 5: SHARE PERFORMANCE

As of December 2011

 

 

ADR price (US$) 12M11    
12/31/11:   85.00 
Maximum (12M11):   96.44 
Minimum (12M11):   62.69 

 

Market Capitalization: US$13,730 million

 

P/E 12 month trailing*:   17.5 
P/BV (12/31/11)**:   3.80 
Dividend yield***:   3.7%

 

*     Price as of Dec. 31, 2011 / 12mth. earnings

**   Price as of Dec. 31, 2011 / Book value as of 12/31/11

*** Based on closing price on record date of last dividend payment. 

 

Local share price (Ch$) 12M11    
12/31/11:   40.32 
Maximum (12M11):   43.65 
Minimum (12M11):   31.94 

 

Dividends:

Year paid  Ch$/share   % of previous year
earnings
 
2007:   0.99    65%
2008:   1.06    65%
2009:   1.13    65%
2010:   1.37    60%
2011:   1.52    60%

 

Investor Relations Department

Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,

email: rmorenoh@santander.cl

17

 

 
 

 

 

ANNEX 1: NEW PROVISIONING MODEL FOR COMMERCIAL LOANS ANALYZED ON A GROUP BASIS

 

As of November 2011, the estimated incurred loss for all commercial loans that were analyzed on a group basis (the majority of SMEs and approximately 9% of the Bank’s loan book) is now obtained by multiplying all risk factors defined in the following equation:

 

EIL = EXP X PNP x SEV
     
EIL = Estimated Incurred Loss
PNP = Probability of Non-Performing
EXP = Exposure
SEV = Severity

 

EL = Estimated Incurred Loss. The estimated incurred loss is how much could be lost in the event a debtor does not perform the obligations under the loan.

EXP = Exposure. This corresponds to the value of commercial loans without discounting the value of guarantees or collateral.

PNP = Probability of Non-Performing. This variable, expressed as a percentage, indicates the probability that a debtor will default in the next period. In order to calculate this, the Bank sub-divided this portfolio in the following way:

 

 

For each of these categories the Bank takes into account the client’s negative credit behavior in the system, positive credit information in the system, deposit relation with the Bank and the client’s sub-segment, which is in most cases a function of the size of the client or economic sector.

SEV = Severity. This is the effective loss rate for debtors in the same segment, which is determined statistically based on the historical effective losses for us for each segment. The severity mainly depends on if the client has a mortgage collateral and in what stage of non-performing or collections the client is in.

 

Investor Relations Department

Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,

email: rmorenoh@santander.cl

18

 

 
 

 

 

ANNEX 2: BALANCE SHEET

 

Unaudited Balance Sheet  Dec-11   Dec-11   Dec-10   Dec. 11 / Dec. 10 
  US$ths   Ch$ million   % Chg. 
                 
Assets                     
Cash and balances from Central Bank   5,368,888    2,793,701    1,762,198    58.5%
Funds to be cleared   531,285    276,454    374,368    (26.2)%
Financial assets held for trading   787,476    409,763    379,670    7.9%
Investment collateral under agreements to repurchase   24,845    12,928    170,985    (92.4)%
Derivatives   3,099,585    1,612,869    1,624,378    (0.7)%
Interbank loans   168,235    87,541    69,672    25.6%
Loans, net of loan loss allowances   32,330,945    16,823,407    15,175,975    10.9%
Available-for-sale financial assets   3,192,680    1,661,311    1,473,980    12.7%
Held-to-maturity investments   0    0    0    %
Investments in other companies   16,773    8,728    7,275    20.0%
Intangible assets   155,163    80,739    77,990    3.5%
Fixed assets   294,146    153,059    154,985    (1.2)%
Current tax assets   71,592    37,253    12,499    198.0%
Deferred tax assets   283,951    147,754    117,964    25.3%
Other assets   1,050,197    546,470    640,937    (14.7)%
Total Assets   47,375,761    24,651,977    22,042,876    11.8%
                     
Liabilities and Equity                    
Demand deposits   8,482,396    4,413,815    4,236,434    4.2%
Funds to be cleared   171,973    89,486    300,125    (70.2)%
Investments sold under agreements to repurchase   1,046,182    544,381    294,725    84.7%
Time deposits and savings accounts   17,144,449    8,921,114    7,258,757    22.9%
Derivatives   2,483,229    1,292,148    1,643,979    (21.4)%
Deposits from credit institutions   3,690,001    1,920,092    1,584,057    21.2%
Marketable debt securities   8,884,864    4,623,239    4,190,888    10.3%
Other obligations   339,385    176,599    166,289    6.2%
Current tax liabilities   2,879    1,498    1,293    15.9%
Deferred tax liability   10,214    5,315    5,441    (2.3)%
Provisions   442,568    230,290    235,953    (2.4)%
Other liabilities   766,747    398,977    261,328    52.7%
Total Liabilities   43,464,887    22,616,954    20,179,269    12.1%
                     
Equity                    
Capital   1,712,891    891,303    891,303    0.0%
Reserves   99,047    51,539    51,539    0.0%
Unrealized gain (loss) Available-for-sale financial assets   5,442    2,832    (5,180)   
Retained Earnings:   2,028,535    1,055,548    894,136    18.1%
Retained earnings previous periods   1,443,238    750,989    560,128    34.1%
Net income   836,137    435,084    477,155    (8.8)%
Provision for mandatory dividend   (250,841)   (130,525)   (143,147)   (8.8)%
Total Shareholders' Equity   3,845,915    2,001,222    1,831,798    9.2%
Minority Interest   64,958    33,801    31,809    6.3%
Total Equity   3,910,873    2,035,023    1,863,607    9.2%
Total Liabilities and Equity   47,375,761    24,651,977    22,042,876    11.8%

 

Figures in US$ have been translated at the exchange rate of Ch$520.35

  

Investor Relations Department

Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,

email: rmorenoh@santander.cl

19

 

 
 

 

 

 

ANNEX 3: YEAR-TO-DATE INCOME STATEMENTS

 

YTD Income Statement Unaudited  Dec-11   Dec-11   Dec-10   Dec. 11 / Dec. 10 
   US$ths.   Ch$ million   % Chg. 
                 
Interest income   3,399,126    1,768,735    1,412,983    25.2%
Interest expense   (1,530,576)   (796,435)   (473,264)   68.3%
Net interest income   1,868,550    972,300    939,719    3.5%
Fee and commission income   697,686    363,041    338,183    7.4%
Fee and commission expense   (163,746)   (85,205)   (74,601)   14.2%
Net fee and commission income   533,941    277,836    263,582    5.4%
Net income from financial operations   328,350    170,857    38,755    340.9%
Foreign exchange profit (loss), net   (147,324)   (76,660)   57,233    %
Total financial transactions, net   181,026    94,197    95,988    (1.9)%
Other operating income   52,080    27,100    47,596    (43.1)%
Net operating profit before loan losses   2,635,597    1,371,433    1,346,885    1.8%
Provision for loan losses   (542,956)   (282,527)   (282,561)   (0.0)%
Net operating profit   2,092,641    1,088,906    1,064,324    2.3%
Personnel salaries and expenses   (539,277)   (280,613)   (250,265)   12.1%
Administrative expenses   (320,602)   (166,825)   (147,343)   13.2%
Depreciation and amortization   (102,750)   (53,466)   (49,403)   8.2%
Impairment   (223)   (116)   (4,925)   (97.6)%
Operating expenses   (962,852)   (501,020)   (451,936)   10.9%
Other operating expenses   (127,910)   (66,558)   (55,366)   20.2%
Total operating expenses   (1,090,762)   (567,578)   (507,302)   11.9%
Operating income   1,001,880    521,328    557,022    (6.4)%
Income from investments in other companies   4,113    2,140    1,171    82.7%
Income before taxes   1,005,992    523,468    558,193    (6.2)%
Income tax expense   (160,379)   (83,453)   (78,959)   5.7%
Net income from ordinary activities   845,614    440,015    479,234    (8.2)%
Net income discontinued operations   0    0    0    %
Net income attributable to:                    
Minority interest   9,476    4,931    2,079    137.2%
Net income attributable to shareholders   836,137    435,084    477,155    (8.8)%

 

Figures in US$ have been translated at the exchange rate of Ch$520.35

 

Investor Relations Department

Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,

email: rmorenoh@santander.cl

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ANNEX 4: QUARTERLY INCOME STATEMENTS

 

Unaudited Quarterly Income Statement    4Q11    4Q11    3Q11    4Q10    4Q11 / 4Q10    4Q11 / 3Q11 
    US$ths.    Ch$mn    % Chg. 
Interest income   956,005    497,457    420,729    367,381    35.4%   18.2%
Interest expense   (448,373)   (233,311)   (188,672)   (135,516)   72.2%   23.7%
Net interest income   507,631    264,146    232,057    231,865    13.9%   13.8%
Fee and commission income   175,843    91,500    87,651    90,837    0.7%   4.4%
Fee and commission expense   (44,382)   (23,094)   (21,660)   (21,200)   8.9%   6.6%
Net fee and commission income   131,462    68,406    65,991    69,637    (1.8)%   3.7%
Net income from financial operations   33,289    17,322    102,133    (13,191)      (83.0)%
Foreign exchange profit (loss), net   (2,681)   (1,395)   (79,132)   32,852       (98.2)%
Total financial transactions, net   30,608    15,927    23,001    19,661    (19.0)%   (30.8)%
Other operating income   36,604    19,047    2,194    20,042    (5.0)%   768.1%
Net operating profit before loan losses   706,305    367,526    323,243    341,205    7.7%   13.7%
Provision for loan losses   (166,440)   (86,607)   (90,372)   (100,441)   (13.8)%   (4.2)%
Net operating profit   539,865    280,919    232,871    240,764    16.7%   20.6%
Personnel salaries and expenses   (140,738)   (73,233)   (73,884)   (65,344)   12.1%   (0.9)%
Administrative expenses   232,688    (44,747)   (41,041)   (37,600)   19.0%   9.0%
Depreciation and amortization   (26,574)   (13,828)   (13,354)   (13,176)   4.9%   3.5%
Impairment   (13)   (7)   (77)   (260)   (97.3)%   (90.9)%
Operating expenses   (253,320)   (131,815)   (128,356)   (116,380)   13.3%   2.7%
Other operating expenses   (48,023)   (24,989)   (12,156)   (9,403)   165.8%   105.6%
Total operating expenses   (301,343)   (156,804)   (140,512)   (125,783)   24.7%   11.6%
Operating income   238,522    124,115    92,359    114,981    7.9%   34.4%
Income from investments in other companies   897    467    546    (4)      (14.5)%
Income before taxes   239,420    124,582    92,905    114,977    8.4%   34.1%
Income tax expense   (40,179)   (20,907)   (16,629)   (18,927)   10.5%   25.7%
Net income from ordinary activities   199,241    103,675    76,276    96,050    7.9%   35.9%
Net income discontinued operations   0    0    0    0           
Net income attributable to:                              
Minority interest   2,986    1,554    1,123    2,178    -28.7%   38.4%
Net income attributable to shareholders   196,254    102,121    75,153    93,872    8.8%   35.9%

 

Figures in US$ have been translated at the exchange rate of Ch$520.35 

 

Investor Relations Department

Bandera 140 19th Floor, Santiago, Chile, Tel: 562-320-8284, fax: 562-671-6554,

email: rmorenoh@santander.cl

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